Overall Rating

3.3

7 Review(s)

Rating Distribution

5

star

4

star

(4)

3

star

(2)

2

star

1

star

(1)

Satisfaction Score

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

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A computer program from the 1980's
Pros

The report module efficiently generates accurate snapshots of project progress and offers export options such as CSV, PDF, and HTML. The reports are straightforward and easy to navigate.

Cons

The submittals, work report, and RFI modules are lacking in functionality and resemble rudimentary computer programs. They are not user-friendly and navigating through them is challenging, particularly when tracking submittals, which consumes a significant amount of time.

Ease of use

10

Value for money

5

Customer Support

2

Functionality

10

Anonymous

Not Specified, 500+ employees

Less than a year

April 2018

Fiber Optic Project Management
Pros

EADOC was able to customize their software to suit our needs for tracking a large horizontal project across a vast geographic area, proving invaluable for our project management.

Cons

Certain aspects of this product were not applicable or suitable for our project requirements.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Fredric

Utilities, N/A employees

More than a year

July 2015

First time user
Pros

The software is highly intuitive and user-friendly. Familiarity with construction documentation facilitates a quick learning curve, typically within an hour or so. Vendor support is responsive and knowledgeable, providing excellent assistance.

Cons

I wish this software had been developed a decade or more ago to address our project needs more effectively.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

John

Construction, N/A employees

More than a year

July 2015

Use with submittals
Pros

EADOC has reduced our need for physical document copies and postal mail, although the cost savings haven't completely offset the system's expense. We anticipate that any inconveniences experienced with the system, typical of any software, will be addressed over time.

Cons

Regarding submittals, this system is ill-suited to our government office's requirements and appears underdeveloped, resembling a primitive computer program. The cost-benefit ratio is disproportionately high, and managing submittals through the system demands excessive time and effort. However, the issues causing these inefficiencies could be easily rectified with improvements to the software.

Ease of use

3

Value for money

2

Customer Support

2

Functionality

3

John

Government Administration, N/A employees

Less than 6 months

May 2015

Great product! Access information you need quickly.
Pros

We utilize EADOC for managing two federal civil works projects, aiming to streamline the submittal and approval process for improved project efficiency. While there were some setup challenges initially, implementation proceeded relatively smoothly, and users adapted to the platform without difficulty. While the terminology initially caused confusion, once users grasp the basics of the EADOC system, it becomes intuitive. However, we've encountered a limitation regarding printing individual project documents in a single batch, necessitating additional manual processes for official filing. Despite this, EADOC adequately maintains and retrieves electronic documents.

Cons

Managing submittals through this system is time-consuming, especially from my perspective as the individual responsible for handling them.

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

Heidi

Not Specified, N/A employees

Free Trial

May 2012

Project Management
Pros

Initially, I found the software somewhat simplistic and unsophisticated in appearance. However, with continued use, I've come to appreciate its simplicity and intuitiveness compared to other document management software like NewForma, Basecamp, and iBuild. EADOC provides just the necessary tools without unnecessary complexity. Although I haven't utilized the customer support feature, I'm confident in its effectiveness.

Cons

These modules are difficult to navigate and not user-friendly, particularly when managing submittals, which requires excessive time and effort on my part.

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

Dave

Not Specified, N/A employees

Free Trial

February 2012

A construction management software with great value for money !
Pros

The interface of EADOC is refreshingly simple and visually appealing, featuring vibrant colors compared to the muted tones of many other software platforms. The straightforward design contributes to ease of use and navigation.

Cons

The support provided could have been more satisfactory.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Rakesh

Not Specified, N/A employees

Free Trial

July 2011