Total 7 reviews

3.3

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

57%

3

Stars

29%

2

Stars

0%

1

Stars

14%

Satisfaction score

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 500+ employees

Less than a year

3.0

Export options and user-friendly navigation

Pros

The report module effectively produces accurate snapshots of project progress and provides various export options, including CSV, PDF, and HTML. I find the reports to be clear and easy to use.

Cons

I find that the submittals, work report, and RFI modules are not very functional and seem to be basic computer programs. They are not easy to use, and I often struggle to go through them, especially when it comes to tracking submittals. This process takes up a considerable amount of my time.

Rating Distribution

Ease of use

10

Value for money

5

Customer Support

2

Functionality

10

F
Fredric

Utilities, N/A employees

More than a year

4.0

Meeting our needs

Pros

EADOC successfully customized their software to meet our needs for tracking a large horizontal project over a wide geographic area, which has proven to be invaluable for our project management efforts.

Cons

Some features of this product did not meet the needs of our project requirements.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

J
John

Construction, N/A employees

More than a year

4.0

A quick learning curve with excellent support

Pros

The software is very flexibleand easy to use. If you are familiar with construction documentation, you can typically learn how to navigate it quickly, usually within about an hour. The vendor support is also responsive and knowledgeable, offering excellent assistance whenever it is needed.

Cons

I wish this software had been developed a decade or more ago to address our project needs more effectively.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J
John

Government Administration, N/A employees

Less than 6 months

1.0

A costly system

Pros

EADOC has significantly decreased our reliance on physical document copies and postal mail, although the savings we have seen have not entirely covered the costs of the system. We are optimistic that any inconveniences we have encountered with the system, which are common with any software, will be resolved over time.

Cons

When it comes to submittals, I find that this system does not meet the needs of our government office and seems to be underdeveloped, almost like a basic computer program. The cost-benefit ratio is not favorable, and managing submittals through the system requires too much time and effort. However, I believe that the problems leading to these inefficiencies could be easily fixed with some software improvements.

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

2

Functionality

3

H
Heidi

Not Specified, N/A employees

Free Trial

3.0

A smooth implementation of EADOC

Pros

We are using EADOC to manage two federal civil works projects with the goal of streamlining the submittal and approval process to enhance project efficiency. Although we faced some challenges during the initial setup, the implementation went relatively smoothly, and users adapted to the platform without much difficulty. Initially, the terminology created some confusion, but once users understood the basics of the EADOC system, it became intuitive to use. However, we have run into a limitation with printing individual project documents in a single batch, which requires us to implement additional manual processes for official filing. Despite this issue, EADOC effectively maintains and retrieves our electronic documents.

Cons

From my viewpoint as the person in charge of managing submittals, I find that using this system is very time-consuming.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

7

D
Dave

Not Specified, N/A employees

Free Trial

4.0

A Simple yet powerful document management tool

Pros

At first, I thought the software seemed somewhat simplistic and lacked sophistication in its appearance. However, after using it for a while, I have come to appreciate its simplicity and intuitiveness, especially when compared to other document management software like NewForma, Basecamp, and iBuild. EADOC offers only the essential tools without any unnecessary complexity. While I have not yet used the customer support feature, I am confident in its effectiveness.

Cons

I find these modules challenging and not very user-friendly, especially when it comes to managing submittals. This process requires an excessive amount of time and effort from me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

R
Rakesh

Not Specified, N/A employees

Free Trial

4.0

The visually appealing interface of EADOC

Pros

The interface of EADOC is refreshingly simple and visually appealing, showcasing vibrant colors that stand out compared to the muted tones of many other software platforms. This interactive design significantly enhances ease of use and navigation, making it user-friendly.

Cons

The support I received could have been more effective and satisfying.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10