softwareFactor AE Reviews
4 Reviews
Overall Rating
4.8
4 Reviews
Rating Distribution
5
(3)
4
(1)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Overall Rating
4.8
4 Reviews
Rating Distribution
5
(3)
4
(1)
3
(0)
2
(0)
1
(0)
Satisfaction Score
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Filters
Industry
Provider Size
Time Used
Yes.
Yes.
Pros
Factor A/E has met expectations across various functions, including time tracking, project management, invoicing, and reporting. The software is impressive and the support has been responsive and professional.
Cons
Overall, the experience with Factor A/E has been satisfactory thus far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mark
Architecture & Planning, 1-10 employees
Less than 6 months
Feb 01, 2023
Excellent Software Solution
Excellent Software Solution
Pros
The system is user-friendly and easy to set up, with quick onboarding after a demo. It efficiently tracks consultant fees and project invoices.
Cons
The ability to track proposals versus active projects is a desired feature, and the anticipation is that it will be available soon.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Architecture & Planning, 1-10 employees
Less than a year
Oct 01, 2022
Over all happiness with Factor
Over all happiness with Factor
Pros
Factor AE offers a centralized platform for tracking employee and project time, managing project budgets, and generating accurate invoices without complexity. It's particularly well-suited for smaller offices with creative teams.
Cons
Creating reports tailored to specific needs has sometimes been challenging in Factor. However, the support staff has been helpful in addressing these challenges. Like with any software, there are limitations, but workaround solutions can often be found.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Kathryn
Architecture & Planning, 11-50 employees
More than a year
Oct 01, 2022
Simple yet Powerful
Simple yet Powerful
Pros
Factor stands out for its ease of use compared to other software in the A/E industry, which can be cumbersome. The support is excellent, and invoices and reports can be customized to fit the firm's needs, a significant improvement over previous software.
Cons
One feature missing is the automatic pushing of employee reimbursable expenses to be paid bills, as was done in the previous software. Currently, an expense report must be run in Factor, and then the expenses must be paid manually in QuickBooks. This change in process may take some adjustment but could ultimately be preferred.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
Architecture & Planning, 1-10 employees
Less than 6 months
Sep 01, 2022
Filters
Yes.
Yes.
Pros
Factor A/E has met expectations across various functions, including time tracking, project management, invoicing, and reporting. The software is impressive and the support has been responsive and professional.
Cons
Overall, the experience with Factor A/E has been satisfactory thus far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mark
Architecture & Planning, 1-10 employees
Less than 6 months
Feb 01, 2023
Excellent Software Solution
Excellent Software Solution
Pros
The system is user-friendly and easy to set up, with quick onboarding after a demo. It efficiently tracks consultant fees and project invoices.
Cons
The ability to track proposals versus active projects is a desired feature, and the anticipation is that it will be available soon.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Architecture & Planning, 1-10 employees
Less than a year
Oct 01, 2022
Over all happiness with Factor
Over all happiness with Factor
Pros
Factor AE offers a centralized platform for tracking employee and project time, managing project budgets, and generating accurate invoices without complexity. It's particularly well-suited for smaller offices with creative teams.
Cons
Creating reports tailored to specific needs has sometimes been challenging in Factor. However, the support staff has been helpful in addressing these challenges. Like with any software, there are limitations, but workaround solutions can often be found.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Kathryn
Architecture & Planning, 11-50 employees
More than a year
Oct 01, 2022
Simple yet Powerful
Simple yet Powerful
Pros
Factor stands out for its ease of use compared to other software in the A/E industry, which can be cumbersome. The support is excellent, and invoices and reports can be customized to fit the firm's needs, a significant improvement over previous software.
Cons
One feature missing is the automatic pushing of employee reimbursable expenses to be paid bills, as was done in the previous software. Currently, an expense report must be run in Factor, and then the expenses must be paid manually in QuickBooks. This change in process may take some adjustment but could ultimately be preferred.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
Architecture & Planning, 1-10 employees
Less than 6 months
Sep 01, 2022