Information Technology and Services, 1-10 employees
More than a year
“We are customers since 3019”
Pros
It's uncomplicated user-friendly and straightforward accessible from any location.
Cons
Each time I send I must purchase credits.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Education Management, 500+ employees
Less than 6 months
“good software for beginners”
Pros
FreshBooks impresses with its prompt and accurate customer support efficiently addressing user requests.
Cons
I perceive the service as somewhat expensive given the offered features. It could be enhanced with additional features for better value.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Not Specified, 51-100 employees
Less than 6 months
“One of the best app to arrange company business”
Pros
Simple to navigate it facilitates the creation of schedules for following clients according to a predetermined plan.
Cons
The premium price is somewhat elevated compared to other apps of the same style.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Entertainment, 1-10 employees
Less than 6 months
“FreshBooks is Great if you need to keep track of your time and your money.”
Pros
The Time Tracking timer in FreshBooks is a favorite making it easy to work without manually tracking start and stop times streamlining the calculation of work hours.
Cons
Navigation can be challenging initially. The time tracker is concealed under a block with an arrow lacking a helpful indicator like "tracking." Once found it's not a major issue.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Arts and Crafts, 1-10 employees
Less than a year
“amazing and good”
Pros
Not applicable.
Cons
FreshBooks lacks as many reports as QuickBooks Online.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Computer Software, 1-10 employees
More than a year
“Essential small business accounting”
Pros
Time-saving invoice customization and automation with a user-friendly interface.
Cons
Need for more robust reporting and integration options.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Online Media, 1-10 employees
Less than a year
“I depend on FreshBooks for my business daily”
Pros
Successful onboarding and client integration along with reliable bank imports.
Cons
Issues with bank imports and reconciling accounts.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Electrical/Electronic Manufacturing, 1-10 employees
“The plan that suits your needs and the advantage of easy integration into many applications”
Pros
Facilitation of daily invoice management and convenient reporting features.
Cons
Lack of monitoring and reporting tools for accurate financial health assessment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Semiconductors, 500+ employees
Less than 6 months
“Efficiency and simplicity in financial management”
Pros
Offers good visibility into work progress with ease of use.
Cons
Uncertainty about whether clients received and viewed invoices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Automotive, 11-50 employees
Less than a year
“FreshBooks is my go-to for easy and quick invoicing and expense tracking. It's a game-changer for my small business!”
Pros
Works well for solopreneurs but might get challenging with increased clients and team members.
Cons
Works well for solo work but might become challenging with team growth.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Civil Engineering, 1-10 employees
“BMO Clients Not supported”
Pros
Highly satisfying experience with accounting tasks.
Cons
Significant time-saving benefits noticed.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
4
Functionality
5
Marketing and Advertising, 51-100 employees
“Easy to use”
Pros
Organizational help and time-saving features with user-friendly operations.
Cons
Desire for enhanced reporting features and customization options.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Accounting, 1-10 employees
More than a year
“Streamlined Accounting Made Easy”
Pros
Efficient time and expense tracking capabilities, storing data for later use and audits.
Cons
Training complexity attributed to the employer's practices.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Legal Services, 51-100 employees
More than a year
“simplicity at its best!”
Pros
A highly recommended platform for its features.
Cons
Overall satisfaction with design, development, and service quality.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Marketing and Advertising, 1-10 employees
“Freshbooks worked great for awhile”
Pros
A versatile tool for accounting, management, and financial analysis.
Cons
Strong recommendation for its versatility and effectiveness.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Consumer Services, 11-50 employees
More than a year
“simply the best”
Pros
Efficient scheduling and time management capabilities.
Cons
Some complexity for time management novices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Capital Markets,, 11-50 employees
More than a year
“FreshBooks, A guru for financial reporting and management.”
Pros
Offers better control over expenses and project budgets.
Cons
Positive feedback on expenses tracking and reporting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Health, Wellness and Fitness,, 11-50 employees
“What really sets freshbooks apart”
Pros
Makes financial management detailed yet easy and fast.
Cons
Pocket-friendly and user-friendly financial management tool.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Biotechnology,, 1-10 employees
Less than a year
“A review on FRESHBOOKS”
Pros
Streamlined invoicing process with auto invoicing and payments.
Cons
Delay in receiving payments through credit card or ACH.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Not Specified, 1-10 employees
More than a year
“Freshbooks for accounting”
Pros
Efficient account management and ease of learning for business purposes.
Cons
Offers a free trial followed by affordable pricing compared to competitors.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10