Jorge accounts, 1-10 employees
Free Trial
“Need more featuress”
Pros
It was cool to look at but had not many features
Cons
it was lacking some important features i needed
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
2
Functionality
6
Consumer Services, 1-10 employees
More than a year
“Freshbooks outperforms Quickbooks.”
Pros
I really appreciate the modern vibe of Freshbooks. It makes dealing with the accounting side of my business much more bearable.
Cons
FreshBooks has no drawbacks its a joy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 1-10 employees
More than a year
“One and only best In Freshbooks”
Pros
Freshbooks offers the best mobile app experience delivering delightful user experiences.
Cons
Occasionally Freshbooks poses challenges with invoice processing.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Food & Beverages, 51-100 employees
Less than a year
“Financial services”
Pros
I find the invoice services and Paytm services provided by Freshbooks to be excellent.
Cons
I suggest enhancing the invoice history feature.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Insurance, 1-10 employees
More than a year
“Excellent Support for Payroll”
Pros
Freshbooks is so user-friendly for bookkeeping and integrating my payroll was a breeze. When I had questions about setting up payroll and linking it with Gusto and my bank my Freshbooks account manager [sensitive content hidden] was amazing. She guided me through everything and even connected me with [sensitive content hidden] from payroll support. We had a productive Zoom call and they helped me get everything sorted. What a fantastic experience!
Cons
At the moment I dont have any negatives to report.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
Less than 6 months
“FreshBooks - Quicker and Easier than the other”
Pros
Setting up Freshbooks was a breeze! I effortlessly created customer profiles added products and set up recurring invoices to run smoothly on autopilot.
Cons
I havent encountered anything I dislike thus far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Banking, 1-10 employees
Less than a year
“FreshBooks - Smarter replace of QuickBooks”
Pros
Freshbooks offers better pricing a superior user interface and more functionality compared to QuickBooks. All the functions are equally good but Freshbooks is more intuitive.
Cons
Theres not much to critique perhaps improving the capture of expense receipts and implementing better AI-driven logic for organizing them by category. Additionally more financial reports could be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Design, 51-100 employees
More than a year
“Perfect Invoice Processing Tool with Intuitive Accounting Options.”
Pros
Integrating accounting processes is a breeze with Freshbooks. I particularly appreciate its seamless platform for credit card processing and online invoicing. Managing project expenses and employee data is straightforward and generating financial reports is a simple task.
Cons
So far I havent encountered any issues with the product. After my initial implementation I was ready to dive right into my work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Events Services, 1-10 employees
More than a year
“Good for Minimal Needs”
Pros
FreshBooks is incredibly user-friendly with a convenient mileage tracker and easy receipt uploads. I love how invoices can be generated directly from estimates and the design and options for invoices are versatile.
Cons
It feels like it could offer more features considering its price point maybe something to assist with tax preparation.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
Computer & Network Security, 11-50 employees
Less than a year
“freshbooks is an excellent product that I advise everyone to try”
Pros
Freshbooks stands out as one of the best products Ive ever used. Its user interface is incredibly easy to navigate and it doesnt take long to get the hang of it thanks to its professional design. It handles tax calculations and invoice preparation exceptionally well and is highly reliable.
Cons
Its a solid platform with no major issues. Im hopeful that improvements will be made efficiently to keep pace with our evolving needs.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Information Technology and Services, 1-10 employees
“One of the Successful platforms for reading and analyzing different topics.”
Pros
Finding and reading the necessary books is much easier with Freshbooks availability and accessibility.
Cons
There are certain areas that arent covered.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Entertainment, 1-10 employees
Less than 6 months
“affordable and easy to use”
Pros
The mobile apps provided by Freshbooks are top-notch and the time tracking feature is incredibly useful.
Cons
The dashboard could be improved and there are additional costs to consider.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Construction, 11-50 employees
More than a year
“RELIABLE PARTNER FOR THE BUSINESS I RUN”
Pros
Freshbooks is both simple to use and cost-effective. Im thoroughly satisfied with it from every angle.
Cons
EVERYTHING IS FINE. IM HIGHLY SATISFIED FROM ALL PERSPECTIVES.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Entertainment, 11-50 employees
More than a year
“Awesome invoice and billing system”
Pros
Freshbooks is exceptionally user-friendly and offers a plethora of useful features and customizable settings. I especially love the project and time tracking capabilities. The mobile app is perfect for our frequent travels its always accessible and never loses my work. It feels like the app anticipates my needs and provides helpful suggestions which I absolutely adore.
Cons
We only require the inventory feature for a small portion of our sales so I havent utilized it extensively. However compared to other platforms I find the inventory tracking aspect to be lacking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
Less than 6 months
“Very helpful tool”
Pros
Freshbooks is incredibly helpful for small businesses automating essential tasks which is invaluable especially for newcomers to entrepreneurship.
Cons
Ill refrain from commenting on features I havent used since I lack experience with them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Food Production, 11-50 employees
More than a year
“Hourly Billing Champion thanks to FreshBooks”
Pros
Im impressed by the effortless invoice creation process on Freshbooks allowing customers to pay with just a click on the online invoice. The financial reports provided offer excellent insights into the businesss finances.
Cons
The cost of credit card processing is a bit high but overall there isnt much to criticize about this exceptional product.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
Less than a year
“Remote business management”
Pros
Freshbooks is an indispensable tool for accounting and finance tailored specifically for small businesses. It simplifies invoice creation and requires minimal effort.
Cons
Ive been very pleased with it and I havent identified any downsides.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 51-100 employees
More than a year
“One of the best app to arrange company business”
Pros
Streamlined invoicing process, simplified payment tracking, and robust financial reporting.
Cons
Limitation in invoice template customization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Transportation/Trucking/Railroad, 1-10 employees
More than a year
“Freshbooks reviews by Steve-O”
Pros
Intuitive interface, efficient invoicing, expense, and time tracking capabilities.
Cons
Limited in-depth reporting, potential pricing concerns for larger businesses.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 1-10 employees
Less than a year
“Great product poor customer service”
Pros
The platform is extremely user-friendly and customizable especially for those more inclined towards creativity than accounting.
Cons
The only way to obtain helpful support for your account is through a live account manager essentially a salesperson. Despite their suggestion to downgrade my subscription at the end of the discounted trial my representative has not responded for two weeks. The inability to independently make account changes or consult another customer service representative is problematic resulting in a billing error for double the intended amount due to this communication lapse.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
2
Functionality
8