softwareFreshBooks Software Reviews
1051 Reviews
Overall Rating
4.6
1051 Reviews
Rating Distribution
5
(695)
4
(289)
3
(42)
2
(11)
1
(14)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Overall Rating
4.6
1051 Reviews
Rating Distribution
5
(695)
4
(289)
3
(42)
2
(11)
1
(14)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Filters
Industry
Provider Size
Time Used
Freshbooks outperforms Quickbooks.
Freshbooks outperforms Quickbooks.
Pros
I really appreciate the modern vibe of Freshbooks. It makes dealing with the accounting side of my business much more bearable.
Cons
FreshBooks has no drawbacks its a joy to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa
Consumer Services, 1-10 employees
More than a year
Feb 23, 2024
One and only best In Freshbooks
One and only best In Freshbooks
Pros
Freshbooks offers the best mobile app experience delivering delightful user experiences.
Cons
Occasionally Freshbooks poses challenges with invoice processing.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Ragu
Hospital & Health Care, 1-10 employees
More than a year
Feb 21, 2024
Financial services
Financial services
Pros
I find the invoice services and Paytm services provided by Freshbooks to be excellent.
Cons
I suggest enhancing the invoice history feature.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Krishna
Food & Beverages, 51-100 employees
Less than a year
Feb 18, 2024
Excellent Support for Payroll
Excellent Support for Payroll
Pros
Freshbooks is so user-friendly for bookkeeping and integrating my payroll was a breeze. When I had questions about setting up payroll and linking it with Gusto and my bank my Freshbooks account manager [sensitive content hidden] was amazing. She guided me through everything and even connected me with [sensitive content hidden] from payroll support. We had a productive Zoom call and they helped me get everything sorted. What a fantastic experience!
Cons
At the moment I dont have any negatives to report.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brad
Insurance, 1-10 employees
More than a year
Feb 17, 2024
FreshBooks - Quicker and Easier than the other
FreshBooks - Quicker and Easier than the other
Pros
Setting up Freshbooks was a breeze! I effortlessly created customer profiles added products and set up recurring invoices to run smoothly on autopilot.
Cons
I havent encountered anything I dislike thus far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alan
Information Technology and Services, 1-10 employees
Less than 6 months
Feb 13, 2024
FreshBooks - Smarter replace of QuickBooks
FreshBooks - Smarter replace of QuickBooks
Pros
Freshbooks offers better pricing a superior user interface and more functionality compared to QuickBooks. All the functions are equally good but Freshbooks is more intuitive.
Cons
Theres not much to critique perhaps improving the capture of expense receipts and implementing better AI-driven logic for organizing them by category. Additionally more financial reports could be beneficial.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrey
Banking, 1-10 employees
Less than a year
Jan 25, 2024
Perfect Invoice Processing Tool with Intuitive Accounting Options.
Perfect Invoice Processing Tool with Intuitive Accounting Options.
Pros
Integrating accounting processes is a breeze with Freshbooks. I particularly appreciate its seamless platform for credit card processing and online invoicing. Managing project expenses and employee data is straightforward and generating financial reports is a simple task.
Cons
So far I havent encountered any issues with the product. After my initial implementation I was ready to dive right into my work.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sashah
Design, 51-100 employees
More than a year
Jan 21, 2024
Good for Minimal Needs
Good for Minimal Needs
Pros
FreshBooks is incredibly user-friendly with a convenient mileage tracker and easy receipt uploads. I love how invoices can be generated directly from estimates and the design and options for invoices are versatile.
Cons
It feels like it could offer more features considering its price point maybe something to assist with tax preparation.
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
Levi
Events Services, 1-10 employees
More than a year
Jan 19, 2024
freshbooks is an excellent product that I advise everyone to try
freshbooks is an excellent product that I advise everyone to try
Pros
Freshbooks stands out as one of the best products Ive ever used. Its user interface is incredibly easy to navigate and it doesnt take long to get the hang of it thanks to its professional design. It handles tax calculations and invoice preparation exceptionally well and is highly reliable.
Cons
Its a solid platform with no major issues. Im hopeful that improvements will be made efficiently to keep pace with our evolving needs.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
ESMAEIL
Computer & Network Security, 11-50 employees
Less than a year
Jan 15, 2024
One of the Successful platforms for reading and analyzing different topics.
One of the Successful platforms for reading and analyzing different topics.
Pros
Finding and reading the necessary books is much easier with Freshbooks availability and accessibility.
Cons
There are certain areas that arent covered.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Julietta
Information Technology and Services, 1-10 employees
Jan 11, 2024
affordable and easy to use
affordable and easy to use
Pros
The mobile apps provided by Freshbooks are top-notch and the time tracking feature is incredibly useful.
Cons
The dashboard could be improved and there are additional costs to consider.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
ioanna
Entertainment, 1-10 employees
Less than 6 months
Jan 09, 2024
RELIABLE PARTNER FOR THE BUSINESS I RUN
RELIABLE PARTNER FOR THE BUSINESS I RUN
Pros
Freshbooks is both simple to use and cost-effective. Im thoroughly satisfied with it from every angle.
Cons
EVERYTHING IS FINE. IM HIGHLY SATISFIED FROM ALL PERSPECTIVES.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
VASILE
Construction, 11-50 employees
More than a year
Jan 03, 2024
Awesome invoice and billing system
Awesome invoice and billing system
Pros
Freshbooks is exceptionally user-friendly and offers a plethora of useful features and customizable settings. I especially love the project and time tracking capabilities. The mobile app is perfect for our frequent travels its always accessible and never loses my work. It feels like the app anticipates my needs and provides helpful suggestions which I absolutely adore.
Cons
We only require the inventory feature for a small portion of our sales so I havent utilized it extensively. However compared to other platforms I find the inventory tracking aspect to be lacking.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Entertainment, 11-50 employees
More than a year
Jan 02, 2024
Very helpful tool
Very helpful tool
Pros
Freshbooks is incredibly helpful for small businesses automating essential tasks which is invaluable especially for newcomers to entrepreneurship.
Cons
Ill refrain from commenting on features I havent used since I lack experience with them.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Maria
Marketing and Advertising, 1-10 employees
Less than 6 months
Jan 01, 2024
Hourly Billing Champion thanks to FreshBooks
Hourly Billing Champion thanks to FreshBooks
Pros
Im impressed by the effortless invoice creation process on Freshbooks allowing customers to pay with just a click on the online invoice. The financial reports provided offer excellent insights into the businesss finances.
Cons
The cost of credit card processing is a bit high but overall there isnt much to criticize about this exceptional product.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Eugene
Food Production, 11-50 employees
More than a year
Jan 01, 2024
Remote business management
Remote business management
Pros
Freshbooks is an indispensable tool for accounting and finance tailored specifically for small businesses. It simplifies invoice creation and requires minimal effort.
Cons
Ive been very pleased with it and I havent identified any downsides.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Hanane
Marketing and Advertising, 1-10 employees
Less than a year
Jan 01, 2024
One of the best app to arrange company business
One of the best app to arrange company business
Pros
Streamlined invoicing process, simplified payment tracking, and robust financial reporting.
Cons
Limitation in invoice template customization.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
N/A, 51-100 employees
More than a year�
Dec 01, 2023
Freshbooks reviews by Steve-O
Freshbooks reviews by Steve-O
Pros
Intuitive interface, efficient invoicing, expense, and time tracking capabilities.
Cons
Limited in-depth reporting, potential pricing concerns for larger businesses.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Steven
Transportation/Trucking/Railroad,, 1-10 employees
More than a year�
Dec 01, 2023
Great product poor customer service
Great product poor customer service
Pros
The platform is extremely user-friendly and customizable especially for those more inclined towards creativity than accounting.
Cons
The only way to obtain helpful support for your account is through a live account manager essentially a salesperson. Despite their suggestion to downgrade my subscription at the end of the discounted trial my representative has not responded for two weeks. The inability to independently make account changes or consult another customer service representative is problematic resulting in a billing error for double the intended amount due to this communication lapse.
Ease of use
8
Value for money
6
Customer Support
2
Functionality
8
Anonymous
N/A, 1-10 employees
Less than a year
Dec 01, 2023
We are customers since 3019
We are customers since 3019
Pros
It's uncomplicated user-friendly and straightforward accessible from any location.
Cons
Each time I send I must purchase credits.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Hassan
Information Technology and Services, 1-10 employees
More than a year
Dec 01, 2023
good software for beginners
good software for beginners
Pros
FreshBooks impresses with its prompt and accurate customer support efficiently addressing user requests.
Cons
I perceive the service as somewhat expensive given the offered features. It could be enhanced with additional features for better value.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Armel
Education Management, 500+ employees
Less than 6 months
Dec 01, 2023
One of the best app to arrange company business
One of the best app to arrange company business
Pros
Simple to navigate it facilitates the creation of schedules for following clients according to a predetermined plan.
Cons
The premium price is somewhat elevated compared to other apps of the same style.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Anonymous
N/A, 51-100 employees
Less than 6 months
Dec 01, 2023
FreshBooks is Great if you need to keep track of your time and your money.
FreshBooks is Great if you need to keep track of your time and your money.
Pros
The Time Tracking timer in FreshBooks is a favorite making it easy to work without manually tracking start and stop times streamlining the calculation of work hours.
Cons
Navigation can be challenging initially. The time tracker is concealed under a block with an arrow lacking a helpful indicator like "tracking." Once found it's not a major issue.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Anna
Entertainment, 1-10 employees
Less than 6 months
Dec 01, 2023
amazing and good
amazing and good
Pros
Not applicable.
Cons
FreshBooks lacks as many reports as QuickBooks Online.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Md
Arts and Crafts, 1-10 employees
Less than a year
Dec 01, 2023
One of the best app to arrange company business
One of the best app to arrange company business
Pros
Streamlined invoicing process, simplified payment tracking, and robust financial reporting.
Cons
Limitation in invoice template customization.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
N/A, 51-100 employees
More than a year
Dec 01, 2023
Essential small business accounting
Essential small business accounting
Pros
Time-saving invoice customization and automation with a user-friendly interface.
Cons
Need for more robust reporting and integration options.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Dylan
Computer Software, 1-10 employees
More than a year
Dec 01, 2023
I depend on FreshBooks for my business daily
I depend on FreshBooks for my business daily
Pros
Successful onboarding and client integration along with reliable bank imports.
Cons
Issues with bank imports and reconciling accounts.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Kelly
Online Media, 1-10 employees
Less than a year
Dec 01, 2023
The plan that suits your needs and the advantage of easy integration into many applications
The plan that suits your needs and the advantage of easy integration into many applications
Pros
Facilitation of daily invoice management and convenient reporting features.
Cons
Lack of monitoring and reporting tools for accurate financial health assessment.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
sercan
Electrical/Electronic Manufacturing, 1-10 employees
Dec 01, 2023
Freshbooks reviews by Steve-O
Freshbooks reviews by Steve-O
Pros
Intuitive interface, efficient invoicing, expense, and time tracking capabilities.
Cons
Limited in-depth reporting, potential pricing concerns for larger businesses.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Steven
Transportation/Trucking/Railroad, 1-10 employees
More than a year
Dec 01, 2023
Efficiency and simplicity in financial management
Efficiency and simplicity in financial management
Pros
Offers good visibility into work progress with ease of use.
Cons
Uncertainty about whether clients received and viewed invoices.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Abbey
Semiconductors, 500+ employees
Less than 6 months
Dec 01, 2023
FreshBooks is my go-to for easy and quick invoicing and expense tracking. It's a game-changer for my small business!
FreshBooks is my go-to for easy and quick invoicing and expense tracking. It's a game-changer for my small business!
Pros
Works well for solopreneurs but might get challenging with increased clients and team members.
Cons
Works well for solo work but might become challenging with team growth.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Jesus
Automotive, 11-50 employees
Less than a year
Dec 01, 2023
BMO Clients Not supported
BMO Clients Not supported
Pros
Highly satisfying experience with accounting tasks.
Cons
Significant time-saving benefits noticed.
Ease of use
4
Value for money
5
Customer Support
4
Functionality
5
Patricia
Civil Engineering, 1-10 employees
Dec 01, 2023
gestion financi�re simple
gestion financi�re simple
Pros
Organizational help and time-saving features with user-friendly operations.
Cons
Desire for enhanced reporting features and customization options.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Pauline
Marketing and Advertising, 51-100 employees
Dec 01, 2023
Streamlined Accounting Made Easy
Streamlined Accounting Made Easy
Pros
Efficient time and expense tracking capabilities, storing data for later use and audits.
Cons
Training complexity attributed to the employer's practices.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Harry
Accounting, 1-10 employees
More than a year
Dec 01, 2023
simplicity at its best!
simplicity at its best!
Pros
A highly recommended platform for its features.
Cons
Overall satisfaction with design, development, and service quality.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Pierre
Legal Services, 51-100 employees
More than a year
Dec 01, 2023
Freshbooks worked great for awhile
Freshbooks worked great for awhile
Pros
A versatile tool for accounting, management, and financial analysis.
Cons
Strong recommendation for its versatility and effectiveness.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Thomas
Marketing and Advertising, 1-10 employees
Dec 01, 2023
simply the best
simply the best
Pros
Efficient scheduling and time management capabilities.
Cons
Some complexity for time management novices.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Momenul
Consumer Services, 11-50 employees
More than a year
Dec 01, 2023
FreshBooks, A guru for financial reporting and management.
FreshBooks, A guru for financial reporting and management.
Pros
Offers better control over expenses and project budgets.
Cons
Positive feedback on expenses tracking and reporting.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Elvis
Capital Markets,, 11-50 employees
More than a year
Nov 01, 2023
What really sets freshbooks apart
What really sets freshbooks apart
Pros
Makes financial management detailed yet easy and fast.
Cons
Pocket-friendly and user-friendly financial management tool.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Zedekiah
Health, Wellness and Fitness,, 11-50 employees
Nov 01, 2023
A review on FRESHBOOKS
A review on FRESHBOOKS
Pros
Streamlined invoicing process with auto invoicing and payments.
Cons
Delay in receiving payments through credit card or ACH.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Naquentta
Biotechnology,, 1-10 employees
Less than a year
Nov 01, 2023
Freshbooks for accounting
Freshbooks for accounting
Pros
Efficient account management and ease of learning for business purposes.
Cons
Offers a free trial followed by affordable pricing compared to competitors.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Anonymous
N/A, 1-10 employees
More than a year
Nov 01, 2023
Freshbooks is Great... But...
Freshbooks is Great... But...
Pros
FreshBooks is uncomplicated to learn use and sustain. Its interface is clear and easy to comprehend ensuring timely delivery of recurring invoices each month. I consistently encounter no problems with the transfer of funds to my bank account.
Cons
I strongly dislike the fact that many additional options are hidden behind secondary or tertiary paywalls. Given the annual fee I pay I believe all these features should be unlocked without extra charges. Paying an additional $30 or more per month just to automatically charge a saved credit/debit card seems unreasonable.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
John
Design, 1-10 employees
More than a year
Nov 01, 2023
FreshBooks Invoicing and Payments
FreshBooks Invoicing and Payments
Pros
The accessibility to diverse features is acknowledged and the user-friendly design of FreshBooks facilitates prompt invoicing and payment processing. The use of FreshBooks never feels burdensome and when compared to other accounting software I've utilized it proves remarkably straightforward.
Cons
Initially understanding all the various functions took time and I still haven't fully utilized FreshBooks to its maximum potential.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Kalev
Transportation/Trucking/Railroad, 1-10 employees
Less than 6 months
Nov 01, 2023
Freshbooks for entrepreneurs
Freshbooks for entrepreneurs
Pros
FreshBooks stands out for its user-friendly approach particularly beneficial for business owners handling their own bookkeeping.
Cons
The Bank Rules feature sometimes fails to work properly.
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8
Ritz
Accounting, 1-10 employees
More than a year
Nov 01, 2023
Getting on the horizon of managing finances with FreshBooks.
Getting on the horizon of managing finances with FreshBooks.
Pros
FreshBooks excels as a unified platform for financial management providing a seamless solution to various problems. It aids in visualizing financial resources through receipt capture and keeps us updated on financial performance with insightful reports.
Cons
I haven't found anything to dislike about FreshBooks. Everything has been flowing flawlessly and the product performs remarkably.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Njoki
Printing, 101-500 employees
More than a year
Nov 01, 2023
FreshBooks Committed to solve financial management needs.
FreshBooks Committed to solve financial management needs.
Pros
Overall FreshBooks impresses us especially in expenses tracking and financial reporting. It excels in data security ensuring privacy and authorization. The intuitive interface enhances efficiency in creating and sharing invoices.
Cons
There is very little to criticize about FreshBooks and personally I haven't encountered any issues to complain about.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Alwanga
Publishing, 11-50 employees
More than a year
Nov 01, 2023
My favorite Accounting tool
My favorite Accounting tool
Pros
FreshBooks is an easily adopted tool for small business financial management. Its cost is budget-friendly featuring a well-tailored UI suitable for users without prior accounting knowledge. Mobile apps enhance accessibility and allow managing business even when away. It simplifies tasks like creating and sending invoices capturing payment receipts and facilitating tax filing.
Cons
I find its customization capabilities somewhat limited.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Muthoni
Mental Health Care, 1-10 employees
More than a year
Nov 01, 2023
Great system
Great system
Pros
I love the ease of creating invoices setting up auto invoicing and auto payments.
Cons
When clients pay via credit card or ACH it sometimes takes almost a week to receive the money through FreshBooks.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Lauren
Marketing and Advertising, 1-10 employees
More than a year
Nov 01, 2023
Good for small business
Good for small business
Pros
Easy to use FreshBooks proved efficient in managing accounts assisting my uncle in his shop.
Cons
After a free trial period of thirty days you must pay for it. However compared to other software it's not expensive and is worth the investment.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
N/A, 101-500 employees
�
Nov 01, 2023
FreshBooks has made it easy for me to manage my small business finances and invoicing.
FreshBooks has made it easy for me to manage my small business finances and invoicing.
Pros
The user-friendliness and intuitiveness of FreshBooks are commendable aiding organization and time-saving efforts.
Cons
I wish FreshBooks offered more comprehensive reporting features and increased customization options for better functionality.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Lorenzo
Automotive, 11-50 employees
More than a year
Nov 01, 2023
Filters
Freshbooks outperforms Quickbooks.
Freshbooks outperforms Quickbooks.
Pros
I really appreciate the modern vibe of Freshbooks. It makes dealing with the accounting side of my business much more bearable.
Cons
FreshBooks has no drawbacks its a joy to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Melissa
Consumer Services, 1-10 employees
More than a year
Feb 23, 2024
One and only best In Freshbooks
One and only best In Freshbooks
Pros
Freshbooks offers the best mobile app experience delivering delightful user experiences.
Cons
Occasionally Freshbooks poses challenges with invoice processing.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Ragu
Hospital & Health Care, 1-10 employees
More than a year
Feb 21, 2024
Financial services
Financial services
Pros
I find the invoice services and Paytm services provided by Freshbooks to be excellent.
Cons
I suggest enhancing the invoice history feature.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Krishna
Food & Beverages, 51-100 employees
Less than a year
Feb 18, 2024
Excellent Support for Payroll
Excellent Support for Payroll
Pros
Freshbooks is so user-friendly for bookkeeping and integrating my payroll was a breeze. When I had questions about setting up payroll and linking it with Gusto and my bank my Freshbooks account manager [sensitive content hidden] was amazing. She guided me through everything and even connected me with [sensitive content hidden] from payroll support. We had a productive Zoom call and they helped me get everything sorted. What a fantastic experience!
Cons
At the moment I dont have any negatives to report.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brad
Insurance, 1-10 employees
More than a year
Feb 17, 2024
FreshBooks - Quicker and Easier than the other
FreshBooks - Quicker and Easier than the other
Pros
Setting up Freshbooks was a breeze! I effortlessly created customer profiles added products and set up recurring invoices to run smoothly on autopilot.
Cons
I havent encountered anything I dislike thus far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alan
Information Technology and Services, 1-10 employees
Less than 6 months
Feb 13, 2024
FreshBooks - Smarter replace of QuickBooks
FreshBooks - Smarter replace of QuickBooks
Pros
Freshbooks offers better pricing a superior user interface and more functionality compared to QuickBooks. All the functions are equally good but Freshbooks is more intuitive.
Cons
Theres not much to critique perhaps improving the capture of expense receipts and implementing better AI-driven logic for organizing them by category. Additionally more financial reports could be beneficial.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrey
Banking, 1-10 employees
Less than a year
Jan 25, 2024
Perfect Invoice Processing Tool with Intuitive Accounting Options.
Perfect Invoice Processing Tool with Intuitive Accounting Options.
Pros
Integrating accounting processes is a breeze with Freshbooks. I particularly appreciate its seamless platform for credit card processing and online invoicing. Managing project expenses and employee data is straightforward and generating financial reports is a simple task.
Cons
So far I havent encountered any issues with the product. After my initial implementation I was ready to dive right into my work.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sashah
Design, 51-100 employees
More than a year
Jan 21, 2024
Good for Minimal Needs
Good for Minimal Needs
Pros
FreshBooks is incredibly user-friendly with a convenient mileage tracker and easy receipt uploads. I love how invoices can be generated directly from estimates and the design and options for invoices are versatile.
Cons
It feels like it could offer more features considering its price point maybe something to assist with tax preparation.
Ease of use
10
Value for money
6
Customer Support
6
Functionality
8
Levi
Events Services, 1-10 employees
More than a year
Jan 19, 2024
freshbooks is an excellent product that I advise everyone to try
freshbooks is an excellent product that I advise everyone to try
Pros
Freshbooks stands out as one of the best products Ive ever used. Its user interface is incredibly easy to navigate and it doesnt take long to get the hang of it thanks to its professional design. It handles tax calculations and invoice preparation exceptionally well and is highly reliable.
Cons
Its a solid platform with no major issues. Im hopeful that improvements will be made efficiently to keep pace with our evolving needs.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
ESMAEIL
Computer & Network Security, 11-50 employees
Less than a year
Jan 15, 2024
One of the Successful platforms for reading and analyzing different topics.
One of the Successful platforms for reading and analyzing different topics.
Pros
Finding and reading the necessary books is much easier with Freshbooks availability and accessibility.
Cons
There are certain areas that arent covered.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Julietta
Information Technology and Services, 1-10 employees
Jan 11, 2024
affordable and easy to use
affordable and easy to use
Pros
The mobile apps provided by Freshbooks are top-notch and the time tracking feature is incredibly useful.
Cons
The dashboard could be improved and there are additional costs to consider.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
ioanna
Entertainment, 1-10 employees
Less than 6 months
Jan 09, 2024
RELIABLE PARTNER FOR THE BUSINESS I RUN
RELIABLE PARTNER FOR THE BUSINESS I RUN
Pros
Freshbooks is both simple to use and cost-effective. Im thoroughly satisfied with it from every angle.
Cons
EVERYTHING IS FINE. IM HIGHLY SATISFIED FROM ALL PERSPECTIVES.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
VASILE
Construction, 11-50 employees
More than a year
Jan 03, 2024
Awesome invoice and billing system
Awesome invoice and billing system
Pros
Freshbooks is exceptionally user-friendly and offers a plethora of useful features and customizable settings. I especially love the project and time tracking capabilities. The mobile app is perfect for our frequent travels its always accessible and never loses my work. It feels like the app anticipates my needs and provides helpful suggestions which I absolutely adore.
Cons
We only require the inventory feature for a small portion of our sales so I havent utilized it extensively. However compared to other platforms I find the inventory tracking aspect to be lacking.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Entertainment, 11-50 employees
More than a year
Jan 02, 2024
Very helpful tool
Very helpful tool
Pros
Freshbooks is incredibly helpful for small businesses automating essential tasks which is invaluable especially for newcomers to entrepreneurship.
Cons
Ill refrain from commenting on features I havent used since I lack experience with them.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Maria
Marketing and Advertising, 1-10 employees
Less than 6 months
Jan 01, 2024
Hourly Billing Champion thanks to FreshBooks
Hourly Billing Champion thanks to FreshBooks
Pros
Im impressed by the effortless invoice creation process on Freshbooks allowing customers to pay with just a click on the online invoice. The financial reports provided offer excellent insights into the businesss finances.
Cons
The cost of credit card processing is a bit high but overall there isnt much to criticize about this exceptional product.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Eugene
Food Production, 11-50 employees
More than a year
Jan 01, 2024
Remote business management
Remote business management
Pros
Freshbooks is an indispensable tool for accounting and finance tailored specifically for small businesses. It simplifies invoice creation and requires minimal effort.
Cons
Ive been very pleased with it and I havent identified any downsides.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Hanane
Marketing and Advertising, 1-10 employees
Less than a year
Jan 01, 2024
One of the best app to arrange company business
One of the best app to arrange company business
Pros
Streamlined invoicing process, simplified payment tracking, and robust financial reporting.
Cons
Limitation in invoice template customization.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
N/A, 51-100 employees
More than a year�
Dec 01, 2023
Freshbooks reviews by Steve-O
Freshbooks reviews by Steve-O
Pros
Intuitive interface, efficient invoicing, expense, and time tracking capabilities.
Cons
Limited in-depth reporting, potential pricing concerns for larger businesses.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Steven
Transportation/Trucking/Railroad,, 1-10 employees
More than a year�
Dec 01, 2023
Great product poor customer service
Great product poor customer service
Pros
The platform is extremely user-friendly and customizable especially for those more inclined towards creativity than accounting.
Cons
The only way to obtain helpful support for your account is through a live account manager essentially a salesperson. Despite their suggestion to downgrade my subscription at the end of the discounted trial my representative has not responded for two weeks. The inability to independently make account changes or consult another customer service representative is problematic resulting in a billing error for double the intended amount due to this communication lapse.
Ease of use
8
Value for money
6
Customer Support
2
Functionality
8
Anonymous
N/A, 1-10 employees
Less than a year
Dec 01, 2023
We are customers since 3019
We are customers since 3019
Pros
It's uncomplicated user-friendly and straightforward accessible from any location.
Cons
Each time I send I must purchase credits.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Hassan
Information Technology and Services, 1-10 employees
More than a year
Dec 01, 2023
good software for beginners
good software for beginners
Pros
FreshBooks impresses with its prompt and accurate customer support efficiently addressing user requests.
Cons
I perceive the service as somewhat expensive given the offered features. It could be enhanced with additional features for better value.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Armel
Education Management, 500+ employees
Less than 6 months
Dec 01, 2023
One of the best app to arrange company business
One of the best app to arrange company business
Pros
Simple to navigate it facilitates the creation of schedules for following clients according to a predetermined plan.
Cons
The premium price is somewhat elevated compared to other apps of the same style.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Anonymous
N/A, 51-100 employees
Less than 6 months
Dec 01, 2023
FreshBooks is Great if you need to keep track of your time and your money.
FreshBooks is Great if you need to keep track of your time and your money.
Pros
The Time Tracking timer in FreshBooks is a favorite making it easy to work without manually tracking start and stop times streamlining the calculation of work hours.
Cons
Navigation can be challenging initially. The time tracker is concealed under a block with an arrow lacking a helpful indicator like "tracking." Once found it's not a major issue.
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Anna
Entertainment, 1-10 employees
Less than 6 months
Dec 01, 2023
amazing and good
amazing and good
Pros
Not applicable.
Cons
FreshBooks lacks as many reports as QuickBooks Online.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Md
Arts and Crafts, 1-10 employees
Less than a year
Dec 01, 2023
One of the best app to arrange company business
One of the best app to arrange company business
Pros
Streamlined invoicing process, simplified payment tracking, and robust financial reporting.
Cons
Limitation in invoice template customization.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
N/A, 51-100 employees
More than a year
Dec 01, 2023
Essential small business accounting
Essential small business accounting
Pros
Time-saving invoice customization and automation with a user-friendly interface.
Cons
Need for more robust reporting and integration options.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Dylan
Computer Software, 1-10 employees
More than a year
Dec 01, 2023
I depend on FreshBooks for my business daily
I depend on FreshBooks for my business daily
Pros
Successful onboarding and client integration along with reliable bank imports.
Cons
Issues with bank imports and reconciling accounts.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Kelly
Online Media, 1-10 employees
Less than a year
Dec 01, 2023
The plan that suits your needs and the advantage of easy integration into many applications
The plan that suits your needs and the advantage of easy integration into many applications
Pros
Facilitation of daily invoice management and convenient reporting features.
Cons
Lack of monitoring and reporting tools for accurate financial health assessment.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
sercan
Electrical/Electronic Manufacturing, 1-10 employees
Dec 01, 2023
Freshbooks reviews by Steve-O
Freshbooks reviews by Steve-O
Pros
Intuitive interface, efficient invoicing, expense, and time tracking capabilities.
Cons
Limited in-depth reporting, potential pricing concerns for larger businesses.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Steven
Transportation/Trucking/Railroad, 1-10 employees
More than a year
Dec 01, 2023
Efficiency and simplicity in financial management
Efficiency and simplicity in financial management
Pros
Offers good visibility into work progress with ease of use.
Cons
Uncertainty about whether clients received and viewed invoices.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Abbey
Semiconductors, 500+ employees
Less than 6 months
Dec 01, 2023
FreshBooks is my go-to for easy and quick invoicing and expense tracking. It's a game-changer for my small business!
FreshBooks is my go-to for easy and quick invoicing and expense tracking. It's a game-changer for my small business!
Pros
Works well for solopreneurs but might get challenging with increased clients and team members.
Cons
Works well for solo work but might become challenging with team growth.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Jesus
Automotive, 11-50 employees
Less than a year
Dec 01, 2023
BMO Clients Not supported
BMO Clients Not supported
Pros
Highly satisfying experience with accounting tasks.
Cons
Significant time-saving benefits noticed.
Ease of use
4
Value for money
5
Customer Support
4
Functionality
5
Patricia
Civil Engineering, 1-10 employees
Dec 01, 2023
gestion financi�re simple
gestion financi�re simple
Pros
Organizational help and time-saving features with user-friendly operations.
Cons
Desire for enhanced reporting features and customization options.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Pauline
Marketing and Advertising, 51-100 employees
Dec 01, 2023
Streamlined Accounting Made Easy
Streamlined Accounting Made Easy
Pros
Efficient time and expense tracking capabilities, storing data for later use and audits.
Cons
Training complexity attributed to the employer's practices.
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Harry
Accounting, 1-10 employees
More than a year
Dec 01, 2023
simplicity at its best!
simplicity at its best!
Pros
A highly recommended platform for its features.
Cons
Overall satisfaction with design, development, and service quality.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Pierre
Legal Services, 51-100 employees
More than a year
Dec 01, 2023
Freshbooks worked great for awhile
Freshbooks worked great for awhile
Pros
A versatile tool for accounting, management, and financial analysis.
Cons
Strong recommendation for its versatility and effectiveness.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Thomas
Marketing and Advertising, 1-10 employees
Dec 01, 2023
simply the best
simply the best
Pros
Efficient scheduling and time management capabilities.
Cons
Some complexity for time management novices.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Momenul
Consumer Services, 11-50 employees
More than a year
Dec 01, 2023
FreshBooks, A guru for financial reporting and management.
FreshBooks, A guru for financial reporting and management.
Pros
Offers better control over expenses and project budgets.
Cons
Positive feedback on expenses tracking and reporting.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Elvis
Capital Markets,, 11-50 employees
More than a year
Nov 01, 2023
What really sets freshbooks apart
What really sets freshbooks apart
Pros
Makes financial management detailed yet easy and fast.
Cons
Pocket-friendly and user-friendly financial management tool.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Zedekiah
Health, Wellness and Fitness,, 11-50 employees
Nov 01, 2023
A review on FRESHBOOKS
A review on FRESHBOOKS
Pros
Streamlined invoicing process with auto invoicing and payments.
Cons
Delay in receiving payments through credit card or ACH.
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Naquentta
Biotechnology,, 1-10 employees
Less than a year
Nov 01, 2023
Freshbooks for accounting
Freshbooks for accounting
Pros
Efficient account management and ease of learning for business purposes.
Cons
Offers a free trial followed by affordable pricing compared to competitors.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Anonymous
N/A, 1-10 employees
More than a year
Nov 01, 2023
Freshbooks is Great... But...
Freshbooks is Great... But...
Pros
FreshBooks is uncomplicated to learn use and sustain. Its interface is clear and easy to comprehend ensuring timely delivery of recurring invoices each month. I consistently encounter no problems with the transfer of funds to my bank account.
Cons
I strongly dislike the fact that many additional options are hidden behind secondary or tertiary paywalls. Given the annual fee I pay I believe all these features should be unlocked without extra charges. Paying an additional $30 or more per month just to automatically charge a saved credit/debit card seems unreasonable.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
John
Design, 1-10 employees
More than a year
Nov 01, 2023
FreshBooks Invoicing and Payments
FreshBooks Invoicing and Payments
Pros
The accessibility to diverse features is acknowledged and the user-friendly design of FreshBooks facilitates prompt invoicing and payment processing. The use of FreshBooks never feels burdensome and when compared to other accounting software I've utilized it proves remarkably straightforward.
Cons
Initially understanding all the various functions took time and I still haven't fully utilized FreshBooks to its maximum potential.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Kalev
Transportation/Trucking/Railroad, 1-10 employees
Less than 6 months
Nov 01, 2023
Freshbooks for entrepreneurs
Freshbooks for entrepreneurs
Pros
FreshBooks stands out for its user-friendly approach particularly beneficial for business owners handling their own bookkeeping.
Cons
The Bank Rules feature sometimes fails to work properly.
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8
Ritz
Accounting, 1-10 employees
More than a year
Nov 01, 2023
Getting on the horizon of managing finances with FreshBooks.
Getting on the horizon of managing finances with FreshBooks.
Pros
FreshBooks excels as a unified platform for financial management providing a seamless solution to various problems. It aids in visualizing financial resources through receipt capture and keeps us updated on financial performance with insightful reports.
Cons
I haven't found anything to dislike about FreshBooks. Everything has been flowing flawlessly and the product performs remarkably.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Njoki
Printing, 101-500 employees
More than a year
Nov 01, 2023
FreshBooks Committed to solve financial management needs.
FreshBooks Committed to solve financial management needs.
Pros
Overall FreshBooks impresses us especially in expenses tracking and financial reporting. It excels in data security ensuring privacy and authorization. The intuitive interface enhances efficiency in creating and sharing invoices.
Cons
There is very little to criticize about FreshBooks and personally I haven't encountered any issues to complain about.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Alwanga
Publishing, 11-50 employees
More than a year
Nov 01, 2023
My favorite Accounting tool
My favorite Accounting tool
Pros
FreshBooks is an easily adopted tool for small business financial management. Its cost is budget-friendly featuring a well-tailored UI suitable for users without prior accounting knowledge. Mobile apps enhance accessibility and allow managing business even when away. It simplifies tasks like creating and sending invoices capturing payment receipts and facilitating tax filing.
Cons
I find its customization capabilities somewhat limited.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Muthoni
Mental Health Care, 1-10 employees
More than a year
Nov 01, 2023
Great system
Great system
Pros
I love the ease of creating invoices setting up auto invoicing and auto payments.
Cons
When clients pay via credit card or ACH it sometimes takes almost a week to receive the money through FreshBooks.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Lauren
Marketing and Advertising, 1-10 employees
More than a year
Nov 01, 2023
Good for small business
Good for small business
Pros
Easy to use FreshBooks proved efficient in managing accounts assisting my uncle in his shop.
Cons
After a free trial period of thirty days you must pay for it. However compared to other software it's not expensive and is worth the investment.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
N/A, 101-500 employees
�
Nov 01, 2023
FreshBooks has made it easy for me to manage my small business finances and invoicing.
FreshBooks has made it easy for me to manage my small business finances and invoicing.
Pros
The user-friendliness and intuitiveness of FreshBooks are commendable aiding organization and time-saving efforts.
Cons
I wish FreshBooks offered more comprehensive reporting features and increased customization options for better functionality.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Lorenzo
Automotive, 11-50 employees
More than a year
Nov 01, 2023