Mohammad Awad
Computer Software, 500+ employees
More than a year
“all-in-one accounting reminders”
Pros
Works like a one stop hub for everything I need in accounting. It feels almost like a secretary organizing my tasks and sending reminders so I don't miss important steps.
Cons
I just wish it had broader coverage and stronger reach across the Middle East market.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Susan Bright
E-Learning, 51-100 employees
Less than a year
“feature-rich”
Pros
Everything about it works well. The interface looks clean, the workflow feels very adaptive and there are plenty of features. Billing has become a lot simpler for our team which is a big deal since that's such an important part of our day-to-day.
Cons
Getting started can feel a bit overwhelming at first but after about an hour I had the hang of it and things started to click.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abdul Rauf Tamim
Education Management, 1-10 employees
More than a year
“Handy task tracking”
Pros
The timekeeping is genuinely impressive and the system does a great job handling task related workflows for the team. The way it supports the executives day-to-day operations feels well thought out.
Cons
It's hard to build a complete review trail since the bookkeeper can't fully access the entire history and the design details don't get much attention.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Shaswati
Education Management, 500+ employees
“Rating For FreshBooks”
Pros
As a small business entrepreneur FreshBooks has significantly assisted in my accountingrelated tasks allowing me to accomplish more in less time.
Cons
This application is deemed wonderful with no apparent demerits.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Elloisa mary
Food Production, 51-100 employees
“Extravagant”
Pros
Time tracking is the standout feature of FreshBooks making all transactions more meaningful.
Cons
All features were deemed satisfactory with no identified areas requiring improvement. FreshBooks is perceived as a reliable tool guarding all aspects of business transactions.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Mostafa
Insurance, 1-10 employees
“Excellent accounting app.”
Pros
It has significantly contributed to the calculations of institutions and companies.
Cons
The application is lauded for its ease of use and provision of a secure environment.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Najam us saher
Outsourcing/Offshoring, 500+ employees
“Review about freshbooks”
Pros
This app is good for accounting and invoicing with most features being useful and up to the mark. It reduces time and provides accurate results making it exceptionally great for amateurs using a good accounting software.
Cons
Certain aspects such as updating invoices and the availability of a profit and loss option are noted as challenging. Simplifying the editing of bulk entries is also identified as an area that could benefit from improvement.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Not Specified, 11-50 employees
“Best for time tracking”
Pros
FreshBooks stands out for several reasons. Firstly its user interface is highly commendable. Secondly its timetracking feature proves to be quite efficient. Lastly the mobile app enhances accessibility.
Cons
The sole downside I've noted in utilizing FreshBooks is its restricted integration capabilities.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Anonymous
Not Specified, 500+ employees
“A nice experience with Freshbooks”
Pros
The creation of invoices is a standout feature for me in FreshBooks. It's incredibly userfriendly allowing me to effortlessly generate and customize professionallooking invoices. Despite lacking accounting expertise I can navigate the software seamlessly. The automation of recurring invoices is a significant timesaver. Sending invoices through FreshBooks is convenient with easy email transmission and notifications for opened and paid invoices. The option for online payments adds to the overall convenience for my clients.
Cons
Potential frustration arises from the scarcity of customization options for specific platform aspects. While I value the ability to customize invoices and estimates certain areas like the dashboard and reporting features feel constraining. Though I can view metrics and data points customization to fit specific needs or preferences is often limited. This limitation hampers obtaining a comprehensive business view and making informed decisions based on the data. Additionally there are integrations I'd like to see that are currently unavailable on the platform impacting workflow efficiency.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Piyush
Information Technology and Services, 500+ employees
“User friendly tool for accounting and billing”
Pros
FreshBooks with its userfriendly interface offers ease of use along with a plethora of features such as automated billing accounting and reporting.
Cons
While performancewise there are no cons adding more features could enhance the platform.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Jacqueline
Retail, 500+ employees
“Freshbooks review”
Pros
The application is captivating providing abundant information and the service is exceptional.
Cons
There's nothing to dislike about FreshBooks.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Anonymous
Not Specified, 500+ employees
“Freshbooks is great for accounting and expense management”
Pros
Deploying and utilizing FreshBooks is straightforward offering a range of features for efficient expense management.
Cons
User adoption may take some time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Anonymous
Not Specified, 1-10 employees
“Freshbooks the Ultimate Accounting Solution for Small Businesses”
Pros
FreshBooks excels in various aspects its userfriendly interface simplifies navigation timesaving features include automatic invoicing and expense tracking customizable invoices enhance professionalism and mobile accessibility ensures convenience.
Cons
Reporting limitations have been reported and FreshBooks may be more expensive than other accounting software especially for businesses with larger needs. Integration options and inventory management are also reported as limitations along with a perceived lack of customization in templates and design options.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Not Specified, 101-500 employees
“FreshBooks reviews”
Pros
Boasting a userfriendly interface FreshBooks also provides robust customer support and a mobile app for added convenience.
Cons
The rapid increase in price and limited customizations are noted concerns.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Figue
E-Learning, 1-10 employees
“Well done for small businesses and freelancers”
Pros
A major advantage of FreshBooks lies in its ease of use thanks to its intuitive and navigable interface.
Cons
The software is expensive and issues with the quality of support have been reported.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
baby
Arts and Crafts, 1-10 employees
“saving important and keeping records”
Pros
FreshBooks proves to be a good solution for creating perfect invoices and tracking clients during transit.
Cons
It helps small business owners save important time and maintain records.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Bryan
Marketing and Advertising, 1-10 employees
“Effortless Invoicing with FreshBooks A GameChanger for Small Businesses”
Pros
FreshBooks offers a comprehensive set of features including customizable invoices recurring payments automated reminders and efficient time and expense tracking. As a digital marketing business owner I found its seamless integration with existing workflows to be a timesaving asset. The userfriendly interface adds to its appeal for small businesses.
Cons
FreshBooks while excellent for small businesses may not be suitable for larger enterprises with complex financial needs. Some users highlight missing features like advanced accounting capabilities and more detailed insights into sales trends and expenses. Pricing plans may be relatively expensive especially for basic invoicing functionality. The userfriendly interface may pose navigation challenges for nontechsavvy users and the mobile app lacks certain features.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Amy
Consumer Services, 1-10 employees
“FRESH ISNT ALWAYS QUICK or efficient”
Pros
Pricing and the straightforward initial setup process are the standout features of FreshBooks.
Cons
The least favored aspect is the amount of double to triple entry of data requiring careful checking due to inaccurate totaling and taxes not being accurately maintained.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
7
Functionality
7
Riya
Accounting, 51-100 employees
“Simplifying Accounting for Small Businesses”
Pros
As a small business owner I appreciate how FreshBooks simplifies accounting processes. Its userfriendly interface facilitates tasks such as invoice creation expense tracking and financial reporting.
Cons
One disliked aspect is the lack of flexibility in reporting features. While premade reports are available creating custom reports is challenging. The cost may be high for small businesses starting out.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Tarek
Outsourcing/Offshoring, 500+ employees
“Ensure time and billing management in one place”
Pros
FreshBooks proves beneficial in organizations especially concerning timely payroll issues.
Cons
Nothing functions inaccurately providing all necessary features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9