Javier
Food Production, 1-10 employees
“The pros n cons of freshbooks”
Pros
FreshBooks facilitates organization and keeps users on top of their tasks.
Cons
Offline production didn't prove to be very helpful.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Anonymous
Not Specified, 1-10 employees
Less than a year
“ideal online accounting tool for small businesses as it does not require additional installation on”
Pros
FreshBooks utilized for freelance work impressed with its flexibility robust data transmission security and a userfriendly interface.
Cons
Mileage tracking in FreshBooks is ineffective I tried it for months and it didn't record any rides.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Brian
Computer Software, 51-100 employees
More than a year
“Best cloud based accounting software for small businesses”
Pros
The first admirable aspect of FreshBooks is its intuitive and userfriendly interface coupled with the ability to create aesthetically pleasing invoices and seamless integration with other software.
Cons
It's not the most suitable choice for larger projects or big organizations.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Cyriaque
Internet, 11-50 employees
More than a year
“Easy to use”
Pros
FreshBooks with its userfriendly design effectively reduces time spent on accounting tasks at a reasonable price.
Cons
The software has an acceptable cost and a userfriendly interface but the high amount of data entry needs a review.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Thartei
Accounting, 51 - 200 employees
“FreshBooks: Efficient and User-Friendly Accounting Solution”
Pros
FreshBooks offers powerful invoicing features that allow businesses to create and send professional-looking invoices quickly and effortlessly. It also includes time tracking capabilities, enabling users to accurately track billable hours and generate invoices accordingly.
Cons
FreshBooks falls short in terms of inventory management features. Businesses with large inventories or those selling physical products may find the limited inventory management options provided by FreshBooks insufficient for their needs.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
10
Shaswati Panda
Education Management, 500+ employees
Less than a year
“accounting help anytime”
Pros
As a small business entrepreneur, this app has genuinely made a big difference for my accounting work. With limited time, I can handle far more tasks than before and I'm really grateful for how it supports my day-to-day accounting needs.
Cons
Its app has been wonderful overall and I haven't noticed any downsides.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Mostafa Farahat
Insurance, 1-10 employees
Less than a year
“good customer support”
Pros
Been a huge help for us honestly. love the interface and their customer support is awesome
Cons
Didnt come across any downside
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Elloisa mary Bautista
Food Production, 51-100 employees
Free Trial
“Excellent time tracking for invoices”
Pros
Time tracking is honestly my favorite part of it, without it, the transactions would feel pointless and much harder to manage.
Cons
Everything else has worked well for me so I don't really see anything that needs improvement. It seems to cover what I need for my business transactions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Najam us saher Shah
Outsourcing/Offshoring, 500+ employees
More than a year
“accounting made easy”
Pros
In my experience, it works really well for accounting and invoicing. Most of the features feel genuinely useful and meet expectations. It saves a lot of time and the results are accurate. The user experience is exceptionally good so even beginners can manage it without too much trouble. Overall, it's a solid accounting software choice.
Cons
Updating an invoice can be a bit tricky at times. It would be better if there were a P&L option included and it was simple to use. Also, editing bulk entries can occasionally feel challenging.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Retail, 1-10 employees
Free Trial
“Complete control of finances”
Pros
This is a pretty complete tool and simple to use. It helps us keep track of all our finances, both personal and for the business, without much hassle.
Cons
Honestly there isn't anything I really disliked. Maybe at one point the price felt a bit high but considering all the features it offers, it seems fair.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Information Technology and Services, 11-50 employees
Less than a year
“clean UI”
Pros
What I appreciate most is the user interface, the ability to track things clearly and the mobile app experience.
Cons
Con I've noticed so far is the limited number of integrations available.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Information Technology and Services, 500+ employees
Less than a year
“Fast setup”
Pros
Deployment and day-to-day use are simple and it also includes a lot of features that make expense management much more complete.
Cons
Getting everyone to adopt it and actually start using it takes some time.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Anonymous
Information Technology and Services, 101-500 employees
More than a year
“user-friendly interface”
Pros
Platform feels pretty user friendly and the customer support team has been solid whenever I needed help. There's also a mobile app which makes it convenient to manage things on the go.
Cons
The pricing seems to be rising quickly and there aren't that many customization options available.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
7
baby sungkar
Arts and Crafts, 1-10 employees
More than a year
“Easy to use”
Pros
This feels like a really solid solution for creating accurate, well-formatted invoices and it also lets me keep track of clients even while they're still in transit. Overall, it helps keep everything organized from start to finish.
Cons
Its actually good, no cons to report
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Bryan Asante
Marketing and Advertising, 1-10 employees
Less than a year
“Amazing accounting tool”
Pros
Comes with a solid set of tools that make invoicing and everyday financial management feel much more manageable, things like customizable invoices, recurring payments, automated reminders for late payments, plus built-in time tracking and expense tracking. As a digital marketing business owner, I was genuinely surprised at how smoothly it fit into what we were already doing. The interface is simple and the workflow-friendly features helped cut down the time and effort needed day to day. Overall, it feels like a strong, all-in-one option for small businesses that want to simplify their finance process.
Cons
Great fit for smaller teams but it doesn't fully cover the needs of larger companies with more complicated accounting requirements. Features like inventory management or fixed-asset tracking aren't included. Reporting is helpful but the depth can feel limited if you want more detailed breakdowns, sales trend analysis, expense insights and cash-flow visibility could be more efficient. Pricing can also be a bit steep depending on what you actually use especially if you only need basic invoicing and some capabilities are locked behind higher-tier plans. Even though the UI is generally user friendly, a few areas can be tricky... like building custom reports or connecting third-party apps may take more effort for less tech-savvy people. Lastly, while there is a mobile app, it doesn't match the desktop experience, time and expense tracking on the go can feel dated and the app could use more advanced project management tools.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Amy Huddleston
Consumer Services, 1-10 employees
More than a year
“Not that great”
Pros
The pricing felt reasonable and getting started was pretty simple. Once the setup was done, it was at least clear where to begin.
Cons
What I liked least was how much double and triple entry the workflow requires. I also had to keep checking and rechecking the ledgering because the totals didn't add up correctly and the tax calculations still weren't even close to staying accurate.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
7
Functionality
6
Riya Singh
Accounting, 51-100 employees
More than a year
“Convenient to use”
Pros
Running a small business, I really appreciated how it organized my accounting work. The interface feels user friendly and the layout is pretty adaptive so creating invoices, tracking expenses and pulling financial reports doesn't take much effort. I also liked that I can personalize invoices with my logo and brand colors which helps everything look more professional and on-brand.
Cons
Limited flexibility in the reporting tools didnt work for me. Even though there are several pre-made reports available, getting the custom reports I wanted was tougher than expected. Also, the pricing can feel a bit steep for small businesses that are just getting started.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Tarek Ali
Outsourcing/Offshoring, 500+ employees
Less than a year
“A dependable software”
Pros
It's a solid help for my organization and keeps me on track with the right responses for any questions or issues.
Cons
No problems so far, nothing seems wrong or inaccurate and it covers everything I need.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Mayur Sisodiya
Information Technology and Services, 11-50 employees
Less than 6 months
“5 stars from me!”
Pros
Wonderful software for invoice management and billing. It also lets you review your accounts and track the business expenses you've made.
Cons
So far, I haven't noticed any disadvantages with this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jamal Khan
Accounting, 51-100 employees
Less than a year
“saves my time”
Pros
This app feels really solid, it delivers a delightful user experience, strong team collaboration and useful time tracking tools. The service quality is also good and there are plenty of helpful features beyond that.
Cons
The only things I like less are a few dashboard deficits and limited options for invoice customization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8