Apparel & Fashion, 11-50 employees
Less than a year
“Fresh books highly recommended”
Pros
FreshBooks presents a user-friendly program that proves highly effective for small business owners enabling them to create invoices and work from anywhere. It comes highly recommended for all accounting and bookkeeping needs.
Cons
This software doesn't work well for larger or more complex businesses especially in terms of inventory tracking.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
Less than 6 months
“Useful software for online purchase”
Pros
FreshBooks provides convenient online reading capabilities.
Cons
An updated version with better improvements would be great.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Automotive, 1-10 employees
“Not right for all business types”
Pros
Honestly I haven't found a better alternative yet.
Cons
Not being able to track my incoming money was a significant issue for me.
Rating Distribution
Ease of use
3
Value for money
5
Customer Support
9
Functionality
3
Education Management, 1-10 employees
More than a year
“Freshbooks”
Pros
FreshBooks excels in the swift sending tracking and collection of payments making it ideal for small business owners and side hustlers. It simplifies accounting processes significantly.
Cons
I've had some negative experiences with customer service and despite emailing them my complaints I didn't receive any resolution. They should focus on improving their customer support.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Consumer Goods, 11-50 employees
More than a year
“Excellent Overall”
Pros
FreshBooks receives excellent ratings for its customer support and invoicing services. It offers a simple and user-friendly experience particularly suitable for small business owners.
Cons
I'm looking forward to adjusting the limits on the number of users and clients.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Consumer Services, 1-10 employees
Less than 6 months
“Great program for buisness owners”
Pros
The versatility and ease of use of FreshBooks' various tools make it an invaluable asset reducing stress and simplifying processes. It consolidates multiple business necessities into one app and facilitates distribution to staff and clients. Moreover it neatly organizes and provides access to essential business data reports and documents including invoices.
Cons
It's still a bit expensive for me as software.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
9
Functionality
6
Retail, 1-10 employees
Less than a year
“Good to start with!”
Pros
FreshBooks stands out as an exceptional accounting software for small businesses. Being a freelancer myself I found it easy to navigate and it effectively helped me manage invoices and expenses. The user-friendly interface offers all the necessary features for small business owners.
Cons
As my business grew and I acquired more clients I realized that FreshBooks wasn't as versatile and robust as I needed it to be. I had to switch to a different software that could handle my expanding business. Nevertheless I would still recommend FreshBooks to freelancers and small business owners starting out. It's a great tool for managing finances and staying organized.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Information Technology and Services, 11-50 employees
More than a year
“very helpful”
Pros
FreshBooks made a significant impact on my time management allowing for efficient logging of hours and invoicing.
Cons
So far since we've been using it for a while now I haven't encountered any issues. I genuinely like how it functions.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Health, Wellness and Fitness, 1-10 employees
“Good for accounting”
Pros
FreshBooks encompasses multiple accounting features that contribute to easier management.
Cons
The features are good although some can be difficult to understand.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Telecommunications, 1-10 employees
More than a year
“Freshbook review”
Pros
This user-friendly software impresses with its prompt alerts making it truly remarkable.
Cons
We require important accountant features from the classic version of FreshBooks.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Publishing, 1-10 employees
More than a year
“It's very useful invoicing and accounting software for small business”
Pros
FreshBooks is incredibly easy to use and user-friendly. It caters to all the needs of my business providing a superb experience. It perfectly suits my small business requirements.
Cons
I've experienced delays in payment and sometimes the service section doesn't load at all. Overall it's great but there are some minor issues.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Arts and Crafts, 1-10 employees
More than a year
“Freshbooks for invoicing”
Pros
The invoicing feature in FreshBooks is the standout aspect. It allows for easy customization and sending of invoices to customers. Flexible due dates and partial payment acceptance further enhance its functionality.
Cons
Invoice payments are not received immediately and my small business relies on those payments to stay afloat.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Leisure Travel & Tourism, 51-100 employees
More than a year
“FreshBooks handles invoicing perfectly”
Pros
The user interface of FreshBooks is exceptionally user-friendly making tasks like invoice creation and sending a breeze.
Cons
Since the tickets module was removed from the software we are currently searching for an alternative software to replace it.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
9
Functionality
6
Health, Wellness and Fitness, 1-10 employees
“Great for many things”
Pros
FreshBooks is relatively easy to use enabling straightforward data input and account management.
Cons
It would be great to have a wider range of template options.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Design, 1-10 employees
More than a year
“If you run a small business then this is the one tool that will save you a TON of time”
Pros
Setting up FreshBooks is a breeze and its user-friendly nature extends to their customer support. If any questions or issues arise there's always a helpful human available for assistance.
Cons
I would prefer a less complicated method for accepting alternate payment options. Some clients prefer payment methods that are not supported although major ones are supported. There are just not many options for lesser-known methods.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
6
Not Specified, 51-100 employees
More than a year
“The best of Fresh Books in finances”
Pros
FreshBooks is suitable for users with or without accounting knowledge as it offers ease of use for everyone.
Cons
The administrator can make alterations to already created accounts which is helpful.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Education Management, 11-50 employees
Less than 6 months
“Freshbook review”
Pros
FreshBooks offers an easy setup and management process allowing for the use of multiple credit cards.
Cons
FreshBooks is suitable for small businesses but not for larger ones.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Marketing and Advertising, 11-50 employees
Less than a year
“Freshbook has everything I need for my business accounting and invoicing needs.”
Pros
After using FreshBooks for several months I've come to appreciate its user-friendly and intuitive nature even for non-accountants like myself. It has become an essential tool for managing my business accounting and invoicing allowing me to stay organized and accountable to my clients. One standout aspect is the ability to quickly generate high-quality PDF invoices and statements adding a professional touch to my interactions with clients. Additionally I've never encountered any glitches or issues making FreshBooks a reliable choice.
Cons
There should be more options for designing and customizing the invoices sent to our clients and customers.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Consumer Services, 1-10 employees
More than a year
“Takes care of my business!”
Pros
The interface of FreshBooks stands out for its ease of use. Despite the abundance of options available I found it surprisingly easy to navigate and quickly grasped how to make the most of its features.
Cons
This software has been meeting my business needs for years. If I had to change one thing I would lower the price.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Consumer Services, 1-10 employees
Less than 6 months
“Honest Review Freshbooks”
Pros
FreshBooks has elevated the professionalism of my small business by providing a centralized platform for invoicing and payments. With all my client invoices and payment history readily accessible I can efficiently manage financial transactions. Moreover the affordable monthly pricing adds to its appeal. It has undoubtedly raised the quality of my business operations offering convenient invoice estimates and easy payment options for my clients. I also appreciate the ability to track expenses within the program consolidating all aspects of my business finances in one place.
Cons
I haven't found any reason to dislike anything about FreshBooks.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10