Bryan
Marketing and Advertising, 1-10 employees
Less than a year
“Effortless Invoicing with FreshBooks A GameChanger for Small Businesses”
Pros
FreshBooks streamlines invoicing and financial management with features like customizable invoices recurring payments automated reminders timetracking and expense tracking. The seamless integration with existing workflows is a timesaver for small businesses.
Cons
FreshBooks is great for small businesses but may not suit larger enterprises with complex financial needs. Some advanced features are missing and detailed reports could be more extensive. Pricing plans may be relatively expensive for basic invoicing functionality. The userfriendly interface may be challenging for nontechsavvy users and the mobile app lacks certain features.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Amy
Consumer Services, 1-10 employees
More than a year
“FRESH ISNT ALWAYS QUICK or efficient”
Pros
The pricing and ease of initial setup were particularly liked.
Cons
The amount of double to triple entry of data and inaccurate totaling along with inaccurate taxes was least favored.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
7
Functionality
7
Riya
Accounting, 51-100 employees
More than a year
“Simplifying Accounting for Small Businesses”
Pros
FreshBooks made accounting processes easy for a small business owner offering a userfriendly interface intuitive design and customization options.
Cons
Lack of flexibility with reporting features and relatively high cost for small businesses were dislikes about FreshBooks.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Tarek
Outsourcing/Offshoring, 500+ employees
Less than a year
“Ensure time and billing management in one place”
Pros
It is beneficial for organizations and ensures timely payroll processing.
Cons
Nothing works wrong or inaccurate it gives me all I need.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Mayur
Information Technology and Services, 11-50 employees
Less than 6 months
“Best for small business to invoice management.”
Pros
Wonderful software for invoice management and billing allowing users to check accounts and track business expenses.
Cons
Till now I did not find any disadvantage in this software.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Jamal
Accounting, 51-100 employees
Less than a year
“Best App Ever”
Pros
This app provides a delightful user experience team collaboration time tracking tools and excellent service.
Cons
The least I like about this software is some dashboard deficits and limited invoice customization.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Mohammad
Computer Software, 500+ employees
More than a year
“FreshBooks is your hero when we talk accounting.”
Pros
FreshBooks serves as a onestop solution for accounting needs organizing tasks and reminders efficiently.
Cons
It should spread to cover more in the Middle East market.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Susan
E-Learning, 51-100 employees
Less than a year
“Tracking expenses and billing made SUPER easy”
Pros
Its nice interface ease of use and billing features make it an essential tool for businesses.
Cons
At first it could be overwhelming but after an hour or so I got used to it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Abdul Rauf
Education Management, 1-10 employees
More than a year
“Accountant”
Pros
Incredible timekeeping and task management tools are highlighted.
Cons
The bookkeeper can't get to the full review trail regardless of the design.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Roel
Information Technology and Services, 1-10 employees
“Freshbooks simplifies my finances”
Pros
Freshbooks is loved for managing invoices and expenses offering userfriendliness and great customer service.
Cons
The only con I've experienced with FreshBooks is that it may not be as easy to get into as other accounting software options.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Ashutosh
Computer Software, 51-100 employees
More than a year
“One time ok”
Pros
While not knowing much it was deemed good software for the limited experience.
Cons
Didn't find any cons but yes I would say the features are not too attractive.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
6
Functionality
7
Mostafa
Insurance, 1 employees
“FreshBooks: An Excellent Accounting App”
Pros
FreshBooks is an invaluable asset for any organization in need of reliable and user-friendly accounting software. It has significantly contributed to the calculations of institutions and companies, providing a seamless accounting experience.
Cons
The application is easy to use and creates a secure environment for users.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Manoj Podder
Consumer Services, 500+ employees
Less than a year
“Strong support”
Pros
Working alongside different applications, this is a standout tool! Being able to create invoices, send them out right away and then monitor how they're doing afterward really fits our workflow. It's become a must have for teams that want solid bookkeeping software and our group genuinely liked the range of options and the support that comes with it.
Cons
Tiered pricing (from Light to Head) is a little confusing at first. Also, WePay recommends setting up a Chase banking balance for faster processing but it doesn't appear to integrate with that setup.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
David Pilger
Information Technology and Services, 1-10 employees
Less than a year
“mobile invoicing made easy”
Pros
Mobile app's invoicing works really well and the reporting feature is solid too, it lets multiple people access the same data without any hassle.
Cons
It'd be nice to have more invoice graphic design options for the invoices that get sent out so the layouts match our branding better.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Jagriti Kataria
Animation, 500+ employees
Less than a year
“Awesome tool”
Pros
Impact function suggestion is something I'd genuinely recommend to everyone, go for this and give it a try.
Cons
No downsides to mention. Everything feels fine, just set aside some time and test it out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Harpreet Kaur
Law Practice, 1-10 employees
Less than 6 months
“Made everything simple”
Pros
Keeping projects organized and finishing them on schedule actually makes the accounting part a lot easier. The workflow feels simple and it cuts down the hassle of tracking everything while you're trying to meet deadlines.
Cons
The accounting standards need to be kept up to date. Also, the customized product pricing should be more reasonable.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Thomas Bika
Writing and Editing, 1-10 employees
Less than a year
“user-friendly invoicing”
Pros
I really liked the user friendly interface and how simple the application is to use. Also, the invoicing and payment processing features work well and the reporting tools are genuinely useful. Customer support has been top notch throughout my usage which made everything feel a lot more reliable.
Cons
One thing that didn't sit well with me is the limit on how many people can access the application. That could be a problem for growing businesses or teams where several people need to work inside the software at the same time.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Mayrell Abadicio
Education Management, 500+ employees
More than a year
“Easy to use”
Pros
Using it for my small business has been pretty simple. The interface feels user friendly and handling tracking tasks takes far less effort than expected. I'm also pleased with the invoicing features, plus the mobile app is excellent and makes day-to-day work much more convenient.
Cons
Top-tier plan is restricted to a limited number of people who can use it at once which could be limiting if you're growing or need more seats.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Rana Faisal
Computer Software, 500+ employees
More than a year
“has good results”
Pros
Tracking what I'm doing feels clear and reliable especially when I'm working on invoices and payment-related tasks.
Cons
I'm still trying to make sure the invoice and payment details are set up exactly the way I want since that part could be more aligned with how I handle them.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Aldrin Sean Braza
Fund-Raising, 51-100 employees
More than a year
“UI is clean”
Pros
The way it is carried out online feels spot-on. There's no extra programming or setup needed on my computer which makes everything simple to manage from the web.
Cons
Haven't really explored any other software options so I'm focusing my feedback only on the tool. It would be even better if there were an automatic connection point that could naturally generate end-of-year tax documents for my project workers.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10