Real Estate, 11-50 employees
Less than 6 months
“Satisfied user”
Pros
Billing and invoice tracking are made easy with FreshBooks. Vendors receiving the invoices find them clear and organized.
Cons
There are no downsides to this software. It's truly fantastic and highly recommended for any company that uses invoices.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“Great Software - Easy to Use”
Pros
Manage both one-off and recurring billing effortlessly with this simple and user-friendly software.
Cons
I have no complaints.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Environmental Services, 1-10 employees
More than a year
“Freshbooks Review”
Pros
This app has been incredibly helpful to me and I can't find any cons. All the features have proved beneficial.
Cons
There is no need for improvement because the app provides helpful assistance to people like me. All the features are beneficial which is why I installed this app.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Internet, 11-50 employees
More than a year
“Freshbook”
Pros
FreshBooks is an ideal solution for managing company accounts. It's easy to use affordable and available worldwide.
Cons
FreshBooks is a top-quality software that surpasses all my expectations.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Mining & Metals, 101-500 employees
More than a year
“Freshbook review”
Pros
Managing accounts is a breeze with FreshBooks' user-friendly interface.
Cons
In my opinion the software is slightly more expensive compared to its competitors.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Broadcast Media, 11-50 employees
Less than a year
“Everything in one easy place!!”
Pros
From invoicing to online payments FreshBooks offers a wide range of features. Transfer timesheet data to invoices and collect payments quickly.
Cons
Besides the free trial there is a high charging fee and there is a limited number of FreshBooks invoice templates.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
Not Specified, 11-50 employees
More than a year
“It's ok”
Pros
As an avid reader I appreciate the price of this product.
Cons
I'm not a fan of the recurring monthly charges.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Health, Wellness and Fitness, 1-10 employees
Less than a year
“Fine if you are the only one in your business”
Pros
When I transitioned I loved that I could easily upload frequently invoiced clients. Setting up bank links and downloading transactions was a simple process. Creating invoices is a breeze and the software allows for customized rules for accounts.
Cons
The software lacks support for accounting when it comes to employees and benefits. Trying to separate the cost of employee contributions to health insurance retirement etc. from what I contribute has been a nightmare. My bookkeeper and I spent a significant amount of time with FreshBooks support trying to figure out how to do it. It turns out it requires a time-consuming and nonsensical journal entry.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
9
Functionality
6
Not Specified, 1-10 employees
“Good for beginners”
Pros
FreshBooks has been incredibly helpful both for my business and home services.
Cons
However the free trial was insufficient for beginners.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
7
Functionality
8
Accounting, 101-500 employees
Less than a year
“Recommended Software for Accounting”
Pros
Since using this software I've noticed a significant impact. Tracking invoice records expenses payments and other accounting tasks has become easy and efficient.
Cons
Processing transactions in this software is easy. I really like it!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Information Services, 1-10 employees
Less than a year
“Fresh books is outstanding”
Pros
FreshBooks is outstanding offering an all-in-one graphical interface for seamless management.
Cons
I wish the program had check writing abilities and payroll could be a bit easier but overall I love the program.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Food Production, 1-10 employees
More than a year
“Excellent accounting software”
Pros
This software is both easy to use and excellent providing substantial assistance to my business.
Cons
The display colors are not ideal for me and I wish there were more features to help me complete tasks faster.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Arts and Crafts, 1-10 employees
“Easy to use Invoicing”
Pros
Whether you have a small or large business this software is perfect for invoicing and billing. Its ease of use is unmatched.
Cons
The only reason I stopped using it after the trial is the price point. If it were cheaper I would continue using it.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
10
Information Technology and Services, 51-100 employees
Less than a year
“Simple software for Billing and Invoicing”
Pros
Managing bills and invoicing is made simple with this user-friendly software.
Cons
It would be beneficial to have integration with other software like Salesforce.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Construction, 1-10 employees
Less than 6 months
“User friendly”
Pros
It's incredibly easy to use saving time on tasks.
Cons
No comment. I am satisfied with their services.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“Freshbooks Software Review”
Pros
The ease of use is exceptional. Setting up business invoices for clients is a breeze.
Cons
It would be a time-saving feature if there was an option to generate an invoice directly from the client master list instead of having to navigate to the invoice tab after creating a new client.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Writing and Editing, 1-10 employees
More than a year
“Simple and Professional With Room For Growth”
Pros
As a freelancer I appreciate the ease of use and navigation in this software. Invoicing and payment processes are worry-free which is my favorite feature.
Cons
While I'm impressed with this program I would appreciate faster updates and less confusion regarding automatic payments.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Not Specified, 500+ employees
“Cool Project management accounting tool in 3033”
Pros
FreshBooks is a simple and user-friendly solution for freelancers and small businesses. The customer support is excellent and the invoice tracking for app plans is highly efficient.
Cons
There are limitations on the number of users and clients. Additionally there are problems with obtaining tax estimates for quarterly payments and an autosave feature for every minor edit or new entry would be helpful.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Computer Software, 51-100 employees
More than a year
“FreshBooks is a small business-friendly program that is well-organized.”
Pros
The billing services are excellent specifically designed for very small enterprises and independent contractors. The software is user-friendly and the customer service is outstanding.
Cons
The base package has limitations on the number of customers and users and it does not include access to an accountant or bank reconciliation.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
Consumer Services, 1-10 employees
More than a year
“Invoicing made EASY”
Pros
I'm grateful for the switch to FreshBooks. The program's cost versus the time it saves is worth it. It's easy to use and the customer service is amazing always providing support when needed. The user-friendly interface is highly appreciated.
Cons
I genuinely have no feedback on how to make it better. FreshBooks had everything I needed to run my business smoothly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10