Total 2074 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

27%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

PB

Prashant Beniwal

Computer Software, 500+ employees

Less than a year

5.0
February 2023

My opinion

Pros

Genuinely, its simple to use with a clean, user friendly interface. On desktop, the web app runs right in the browser so there's no download or installation needed. Overall, it feels like a one-stop accounting solution to track and manage my expenses in one place.

Cons

This doesn't seem ideal for bigger companies since the expense/accounting side is missing yearly reports and similar features. Also, the Android app still has a few bugs that should be ironed out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MB

Meg Button

Internet, 1-10 employees

More than a year

5.0
February 2023

5 stars

Pros

Was simple to set up and jump into right away. Making and sending invoices is fast and the whole invoicing flow feels simple to manage.

Cons

Could offer more in-depth reporting options. We ended up relying on additional tools to get the level of detail we needed for our accounting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

KGK

Kavindu Githsara Kiriarachchi

E-Learning, 11-50 employees

More than a year

5.0
February 2023

Easy tracking

Pros

One of the strongest advantages I observed using it in its user friendly interface. Everything is laid out clearly so it's simple to navigate, creating invoices, tracking expenses and staying on top of day-to-day finances feels pretty easy. Beyond invoicing and expense tracking, the platform also supports project management and financial reporting which together turned into a full organized solution for how we handle our financials. As a result, we're spending less time managing numbers and more time focusing on growing the business.

Cons

No real complaints here though adding more tutorials would make it even better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

HA

haroon ahmed

Financial Services, 51-100 employees

Free Trial

4.0
February 2023

my experience was great

Pros

Cutting down on paper use repeatedly saves both time and money which is the standout feature for me. It also feels like a win for the environment since it helps reduce deforestation by avoiding unnecessary paper consumption.

Cons

Free trial lasts only one month and the pricing feels a bit steep for a sole proprietor or an LLC.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

RT

Raymond Tapel

Food & Beverages, 1-10 employees

Free Trial

4.0
February 2023

user-friendly tool

Pros

This software feels very user friendly and packed with practical features like invoicing, time tracking, project management and expense tracking. A standout benefit is how it automates routine tasks which saves a lot of time and lets business owners concentrate on other important parts of running the company.

Cons

No issues came up for me, it's genuinely useful.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

7

GD

Giovanni Dato

Hospital & Health Care, 1-10 employees

More than a year

5.0
February 2023

accurate accounting management

Pros

I use this software to handle my accounting in a simple and precise way.

Cons

So I never ran into any issues while using it, no bugs to report.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DH

Daniel Hawkins

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
February 2023

Excellent software

Pros

Noticeably, it has improved my cash flow, clients actually pay on time now. Before, I used to email and mail out PDF invoices but payments were inconsistent. I'd sometimes forget to follow up too and the invoice would end up getting ignored. With this software, there's a simple online payment option included right when the invoice is sent so clients can pay instantly with a credit card. That's helped around 10-20% more of my clients pay on time. Sure, using credit cards comes with a small 1-3% processing loss but the faster payments have been worth far more than that.

Cons

If you rely on a credit union account, linking it can be hit or miss. You may want to move to a bank that's more widely supported.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

AAH

Ahmad Al Houjairy

Electrical/Electronic Manufacturing, 11-50 employees

More than a year

5.0
February 2023

I liked it

Pros

Turned out to be a really useful tool with a bunch of advantages. It's hard to single out just one "best" feature because a lot of things work together but the charts are the part I enjoyed most, they show the amounts due to my company, along with monthly profit views and several other useful breakdowns.

Cons

Using it for around 16 months hasn't revealed any real defects. The only hiccup was during the early days, it took me a bit of time to learn how to use everything and feel comfortable with it. Looking back, the slowdown was mostly due to my own lack of familiarity with this kind of software and accounting topics.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

P

Pankaj

Education Management, 500+ employees

5.0
February 2023

Easy to create invoice

Pros

FreshBooks facilitates quick invoice generation and efficient record tracking.

Cons

All details must be entered for invoicing.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

M

Manoj

Consumer Services, 500+ employees

5.0
February 2023

Fresh Books Review

Pros

FreshBooks when integrated with other applications proves to be an exceptional tool particularly for invoicing tracking and monitoring progress.

Cons

Levelbased pricing is somewhat confusing. WePay recommends a Pursuit financial account for faster processing but fails to integrate.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

J

Jagriti

Animation, 500+ employees

5.0
February 2023

Freshbooks

Pros

Highly recommended for its impactful functions.

Cons

Everything is fine take your time and try this.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

H

Harpreet

Law Practice, 1-10 employees

4.0
February 2023

Cloud based accounting software

Pros

Managing projects and ensuring timely completion becomes easy with FreshBooks making accounting a straightforward process.

Cons

Updated accounting standards and reasonable customized product prices are recommended.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

D

David

Information Technology and Services, 1-10 employees

4.0
February 2023

Great Product.

Pros

The invoicing feature on the mobile app and the reporting function allowing multiple users access to data are standout attributes of FreshBooks.

Cons

More options for graphic design in sent invoices are desired.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

P

Prerana

Banking, 500+ employees

4.0
February 2023

Freshbook is good to track reports and records

Pros

FreshBooks keeps the accounting user experience simple and avoids unnecessary complexity.

Cons

I haven't faced any noteworthy incidents to share negatively.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

E

Ebadur

Accounting, 11-50 employees

4.0
February 2023

Easy to use for small businesses

Pros

The functionality of FreshBooks allows users to easily generate and send professional invoices to clients.

Cons

The basic features for tracking expenses might benefit from improvement to more advanced options.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

T

Thomas

Writing and Editing, 1-10 employees

5.0
February 2023

A Breath of Fresh Air for Your Business Finances

Pros

I appreciate the excellent customer support userfriendly interface straightforward application use invoicing convenience and effective payment processing capabilities.

Cons

One drawback I found is the application's limitation on the number of users which could be a disadvantage for expanding businesses with multiple personnel.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

M

Mayrell

Education Management, 500+ employees

4.0
February 2023

Amazing FreshBooks

Pros

Tailored for small businesses like mine FreshBooks proves highly userfriendly simplifying task tracking and boasting superb invoice features complemented by an excellent mobile app.

Cons

The toptier select plans are confined to a limited number of users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

R

Rana

Computer Software, 500+ employees

4.0
February 2023

Review about Google Workspace

Pros

Confidence accompanies the use of this software.

Cons

What I find most commendable is the detailed information on invoices and payments.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

A

Adamu

Health, Wellness and Fitness, 1-10 employees

5.0
February 2023

Freshbooks product reviews

Pros

FreshBooks ensures accuracy in billing and invoicing.

Cons

Everything about the software is commendable except for its pricing.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

AS

Aldrin Sean

Fund-Raising, 51-100 employees

5.0
February 2023

Best of Freshbooks

Pros

The flawless execution of FreshBooks on the web eliminates the need for additional programming on my machine.

Cons

Limiting my comments to FreshBooks only I'd appreciate the development of a feature to automatically generate yearend tax documents for my contractors.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9