Prashant Beniwal
Computer Software, 500+ employees
Less than a year
“My opinion”
Pros
Genuinely, its simple to use with a clean, user friendly interface. On desktop, the web app runs right in the browser so there's no download or installation needed. Overall, it feels like a one-stop accounting solution to track and manage my expenses in one place.
Cons
This doesn't seem ideal for bigger companies since the expense/accounting side is missing yearly reports and similar features. Also, the Android app still has a few bugs that should be ironed out.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Meg Button
Internet, 1-10 employees
More than a year
“5 stars”
Pros
Was simple to set up and jump into right away. Making and sending invoices is fast and the whole invoicing flow feels simple to manage.
Cons
Could offer more in-depth reporting options. We ended up relying on additional tools to get the level of detail we needed for our accounting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Kavindu Githsara Kiriarachchi
E-Learning, 11-50 employees
More than a year
“Easy tracking”
Pros
One of the strongest advantages I observed using it in its user friendly interface. Everything is laid out clearly so it's simple to navigate, creating invoices, tracking expenses and staying on top of day-to-day finances feels pretty easy. Beyond invoicing and expense tracking, the platform also supports project management and financial reporting which together turned into a full organized solution for how we handle our financials. As a result, we're spending less time managing numbers and more time focusing on growing the business.
Cons
No real complaints here though adding more tutorials would make it even better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
haroon ahmed
Financial Services, 51-100 employees
Free Trial
“my experience was great”
Pros
Cutting down on paper use repeatedly saves both time and money which is the standout feature for me. It also feels like a win for the environment since it helps reduce deforestation by avoiding unnecessary paper consumption.
Cons
Free trial lasts only one month and the pricing feels a bit steep for a sole proprietor or an LLC.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Raymond Tapel
Food & Beverages, 1-10 employees
Free Trial
“user-friendly tool”
Pros
This software feels very user friendly and packed with practical features like invoicing, time tracking, project management and expense tracking. A standout benefit is how it automates routine tasks which saves a lot of time and lets business owners concentrate on other important parts of running the company.
Cons
No issues came up for me, it's genuinely useful.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
7
Giovanni Dato
Hospital & Health Care, 1-10 employees
More than a year
“accurate accounting management”
Pros
I use this software to handle my accounting in a simple and precise way.
Cons
So I never ran into any issues while using it, no bugs to report.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Daniel Hawkins
Health, Wellness and Fitness, 1-10 employees
More than a year
“Excellent software”
Pros
Noticeably, it has improved my cash flow, clients actually pay on time now. Before, I used to email and mail out PDF invoices but payments were inconsistent. I'd sometimes forget to follow up too and the invoice would end up getting ignored. With this software, there's a simple online payment option included right when the invoice is sent so clients can pay instantly with a credit card. That's helped around 10-20% more of my clients pay on time. Sure, using credit cards comes with a small 1-3% processing loss but the faster payments have been worth far more than that.
Cons
If you rely on a credit union account, linking it can be hit or miss. You may want to move to a bank that's more widely supported.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Ahmad Al Houjairy
Electrical/Electronic Manufacturing, 11-50 employees
More than a year
“I liked it”
Pros
Turned out to be a really useful tool with a bunch of advantages. It's hard to single out just one "best" feature because a lot of things work together but the charts are the part I enjoyed most, they show the amounts due to my company, along with monthly profit views and several other useful breakdowns.
Cons
Using it for around 16 months hasn't revealed any real defects. The only hiccup was during the early days, it took me a bit of time to learn how to use everything and feel comfortable with it. Looking back, the slowdown was mostly due to my own lack of familiarity with this kind of software and accounting topics.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Pankaj
Education Management, 500+ employees
“Easy to create invoice”
Pros
FreshBooks facilitates quick invoice generation and efficient record tracking.
Cons
All details must be entered for invoicing.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Manoj
Consumer Services, 500+ employees
“Fresh Books Review”
Pros
FreshBooks when integrated with other applications proves to be an exceptional tool particularly for invoicing tracking and monitoring progress.
Cons
Levelbased pricing is somewhat confusing. WePay recommends a Pursuit financial account for faster processing but fails to integrate.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Jagriti
Animation, 500+ employees
“Freshbooks”
Pros
Highly recommended for its impactful functions.
Cons
Everything is fine take your time and try this.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Harpreet
Law Practice, 1-10 employees
“Cloud based accounting software”
Pros
Managing projects and ensuring timely completion becomes easy with FreshBooks making accounting a straightforward process.
Cons
Updated accounting standards and reasonable customized product prices are recommended.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
David
Information Technology and Services, 1-10 employees
“Great Product.”
Pros
The invoicing feature on the mobile app and the reporting function allowing multiple users access to data are standout attributes of FreshBooks.
Cons
More options for graphic design in sent invoices are desired.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Prerana
Banking, 500+ employees
“Freshbook is good to track reports and records”
Pros
FreshBooks keeps the accounting user experience simple and avoids unnecessary complexity.
Cons
I haven't faced any noteworthy incidents to share negatively.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Ebadur
Accounting, 11-50 employees
“Easy to use for small businesses”
Pros
The functionality of FreshBooks allows users to easily generate and send professional invoices to clients.
Cons
The basic features for tracking expenses might benefit from improvement to more advanced options.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Thomas
Writing and Editing, 1-10 employees
“A Breath of Fresh Air for Your Business Finances”
Pros
I appreciate the excellent customer support userfriendly interface straightforward application use invoicing convenience and effective payment processing capabilities.
Cons
One drawback I found is the application's limitation on the number of users which could be a disadvantage for expanding businesses with multiple personnel.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Mayrell
Education Management, 500+ employees
“Amazing FreshBooks”
Pros
Tailored for small businesses like mine FreshBooks proves highly userfriendly simplifying task tracking and boasting superb invoice features complemented by an excellent mobile app.
Cons
The toptier select plans are confined to a limited number of users.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Rana
Computer Software, 500+ employees
“Review about Google Workspace”
Pros
Confidence accompanies the use of this software.
Cons
What I find most commendable is the detailed information on invoices and payments.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Adamu
Health, Wellness and Fitness, 1-10 employees
“Freshbooks product reviews”
Pros
FreshBooks ensures accuracy in billing and invoicing.
Cons
Everything about the software is commendable except for its pricing.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Aldrin Sean
Fund-Raising, 51-100 employees
“Best of Freshbooks”
Pros
The flawless execution of FreshBooks on the web eliminates the need for additional programming on my machine.
Cons
Limiting my comments to FreshBooks only I'd appreciate the development of a feature to automatically generate yearend tax documents for my contractors.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9