Farming, 1-10 employees
Less than 6 months
“Better price than quickbooks but too simplistic”
Pros
I appreciate the super easy invoice creation and sending feature as well as the customer database functionality.
Cons
The system is too simplistic and I dislike the childish prompts and hints that clutter every page even if I've already used that feature. The general ledger is poorly built and challenging to use. There are limited customization options for invoices and estimates.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
6
Alternative Medicine, 1-10 employees
More than a year
“Freshbooks”
Pros
With its cloud-based nature and user-friendly design FreshBooks offers a simple and accessible solution.
Cons
The ability to customize invoices is not as extensive as desired.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
6
Business Supplies and Equipment, 1-10 employees
Less than 6 months
“Wide Tools”
Pros
I stumbled upon the free version and quickly realized its potential as a versatile tool for various tasks.
Cons
Everything is good overall but the sudden increase in wages affected me a bit. Apart from that everything is fine.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Hospitality, 11-50 employees
Less than a year
“App experience”
Pros
FreshBooks integrates seamlessly into my business and other activities providing ease of use.
Cons
A large number of customers are unaware of the software.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Banking, 51-100 employees
More than a year
“Freshbook”
Pros
It meets all our needs and is easy to use making it a valuable tool.
Cons
There are no drawbacks but it would be great to see more cool improvements.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Non-Profit Organization Management, 51-100 employees
More than a year
“Impressive product for accounting and bookkeeping”
Pros
FreshBooks stands out by consolidating various accounting and bookkeeping features into one centralized product providing a comprehensive solution for businesses. Its extensive range of tools including expense tracking invoicing reporting and time tracking offers a reliable understanding of financial health. The automated payment reminder feature simplifies the process of sending reminders for overdue payments. Additionally FreshBooks allows for the creation of branded invoices ensuring a professional look that aligns with your organization's brand identity. The automation of the billing process reduces the workload associated with recurring bills. Furthermore FreshBooks facilitates expense tracking and receipt management enabling efficient record-keeping. Overall FreshBooks streamlines financial management making it an invaluable asset for businesses of all sizes.
Cons
There is nothing that I like least about FreshBooks. It works well from my perspective.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Food Production, 1-10 employees
More than a year
“Freshbooks is great for consultants and hourly billing”
Pros
The ability to view outstanding payments in one place is impactful. The product's ease of use and seamless integration into existing business processes are commendable.
Cons
It would be better to have more advanced accounting features at a lower price. Improved report capabilities are definitely needed and entering customer information can be somewhat tedious.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
10
Not Specified, 1-10 employees
More than a year
“I am so happy I finally found Freshbooks.”
Pros
Creating proposals invoices and accepting credit card payments is a breeze with FreshBooks. It simplifies collaboration and streamlines workflows.
Cons
I love FreshBooks but it doesn't seem to handle accounting well for our large business. We've hired a professional accountant to help us with the numbers and she often finds errors in the reports from FreshBooks. It's frustrating because I spend a lot of time managing our finances and need an app that aligns well with our existing processes.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
9
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“Freshbooks only because I didn't know better.”
Pros
The invoicing and expense tracking features are well-implemented and the mobile app works seamlessly.
Cons
I started with FreshBooks Classic but after a few years the lack of accounting features became too noticeable to ignore. Combined with frequent price increases it became too much for too little.
Rating Distribution
Ease of use
10
Value for money
3
Customer Support
7
Functionality
4
Not Specified, 1-10 employees
More than a year
“Beware of the Money Grabbing”
Pros
It's easy to use and the software offers some cool features.
Cons
It is overpriced and WePay holds onto your money for days.
Rating Distribution
Ease of use
10
Value for money
3
Customer Support
3
Functionality
6
Consumer Services, 1-10 employees
“Great Software”
Pros
I like this software for its simplicity and the ability to customize invoices.
Cons
There wasn't anything that I didn't like about the software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Education Management, 101-500 employees
“Time Tracking for a price”
Pros
The convenience of starting a timer and collaborating with others on projects is a great advantage.
Cons
After the free trial expires you have to pay to use the software.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Education Management, 11-50 employees
“INDISPENSABLE Cloud-based small-business oriented accounting software”
Pros
What impressed me the most about FreshBooks is its ability to create professional invoices effortlessly. It not only simplifies the process of tracking expenses receipts and invoices but also streamlines the entire accounting workflow. With its comprehensive features FreshBooks has made managing my business and financial activities a breeze. It's a user-friendly solution that offers a range of tools to meet all my needs from tax advisor accessibility and payroll management to inventory management and real-time invoice tracking. The cloud-based support is exceptional ensuring smoother software implementation and generating accurate reports. FreshBooks is truly an invaluable asset for the prosperity development and success of small businesses.
Cons
What I dislike most about this software is the limited English language user manual the absence of intra-project time tracking poorly handled recurring project budgets difficulty carrying over customer balances to new invoices and the inability to integrate with QuickBooks.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Not Specified, 500+ employees
More than a year
“Review -FreshBooks”
Pros
Managing financial challenges within projects becomes a breeze with FreshBooks. This application effortlessly handles quoting bidding and various finance-related tasks making it a valuable tool. It simplifies project finance management allowing you to tackle these challenges with ease and efficiency.
Cons
The application's downtime can be problematic at times. It should be addressed in the future.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Information Technology and Services, 11-50 employees
Less than 6 months
“Best Invoicing System for your Business”
Pros
The ease of use and the abundance of features such as invoice tracking make it a valuable tool for running a business.
Cons
It would be excellent if M-Pesa Integration could be added to enhance the out-of-the-box experience.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Marketing and Advertising, 1-10 employees
More than a year
“Freshbooks is the ultimate for a service-based business”
Pros
I used to be a loyal user of Quickbooks appreciating its app and time tracking capabilities. However as functionalities were gradually removed I made the switch to FreshBooks specifically designed for small service-based businesses. With built-in features like recurring billing time tracking and payment processing FreshBooks proved to be an effortless and efficient solution. Setting up the software took only two hours and the overall experience was excellent. FreshBooks truly empowers business owners to focus on running their operations smoothly.
Cons
This software falls short on the accounting side. If you're familiar with QuickBooks you know the importance of double-entry accounting in-depth reporting with punchouts and a quick profitability dashboard. FreshBooks lacks these features and you'll need an accountant's help at the end of the year. We had to rebuild our system because FreshBooks doesn't support a cash-based accounting system.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Consumer Electronics, 1-10 employees
Less than a year
“FreshBooks totally complies with all of our requirements.”
Pros
FreshBooks seamlessly accommodates freelancing jobs within organizations. Its user-friendly interface ensures secure data transmission while quick alerts enable immediate manipulation of financial reports.
Cons
It wasn't designed for large businesses and it lacks the ledger capabilities that were expected. The most recent update has diminished its respect as the older version operated more effectively. The cost varies significantly across different versions.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Accounting, 51-100 employees
Less than a year
“Review about freshbooks”
Pros
The onboarding process is excellent with a simple GUI-driven interface. It provides an end-to-end account solution with a high degree of automation. The system is highly compliant and offers an extensive range of add-ons. Live customer support is also available.
Cons
The cost can quickly add up and there are issues with the payment system as well as additional charges for team members.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Real Estate, 11-50 employees
“Mostly Satisfied”
Pros
Invoicing becomes a hassle free task with FreshBooks! Give it a try and you'll be satisfied.
Cons
It's an overall excellent software and there's really nothing negative to say about it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 1-10 employees
More than a year
“Expensive”
Pros
Sending invoices with just a click is a great feature but other functionalities could be more user-centric.
Cons
The software is expensive and the support is lacking. The way you create sort store and report is disjointed.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
9
Functionality
6