Total 1043 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

28%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

T
Teresa

Non-Profit Organization Management, 1-10 employees

More than a year

5.0

Huge fan!!!

Pros

FreshBooks greatly simplifies my life with its easy setup, visual dashboard, and seamless invoicing and expense tracking capabilities. It caters perfectly to non-accountants like me, offering exactly what I need without unnecessary complexity.

Cons

The app has a few feature limitations compared to the desktop version, yet it remains user-friendly overall.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

J
Javed

Utilities, 11-50 employees

Less than 6 months

4.0

Fresh book

Pros

This software is life-changing, encompassing all necessary functionalities.

Cons

It encompasses online invoice and billing as well as online payment processing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

B
Bernard

Computer Software, 1-10 employees

5.0

Meet Account Giant 'FreshBook'

Pros

FreshBooks impresses with customizable, professional invoices that clearly outline work done. It offers intuitive double-entry accounting, automating daily tasks like account creation, payment processing, time tracking, and financial reporting. The software is highly efficient and visually appealing, enhancing professionalism.

Cons

Occasionally, it takes longer to function due to internet speed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Ali

Business Supplies and Equipment, 101-500 employees

Less than a year

5.0

mini management

Pros

FreshBooks saves significant staff time by automating invoice collection, customer communication, and bank interactions. Additionally, it offers expert accountants to analyze business operations.

Cons

It's too costly for small businesses.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

D
Daniel

Food & Beverages, 1-10 employees

Less than a year

5.0

Great product

Pros

I appreciate every feature of this software; it's user-friendly, loved by my staff, and streamlines business operations.

Cons

There's nothing I dislike about the features, app, or software; it operates exceptionally well for my business needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Alejandro

Entertainment, 1-10 employees

Less than a year

3.0

Optimal software

Pros

FreshBooks offers practicality and efficiency, surpassing other accounting apps in resources and usability.

Cons

The only downside is the necessity of an internet connection for its operation.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

Less than 6 months

5.0

Freshbooks is a fresh take on Quickbooks

Pros

It offers cost-effective features comparable to QuickBooks, with superior customer support.

Cons

Receipt upload functionality could be improved. While it's a useful feature, it still exhibits some glitches.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

8

C
Chrystal

Health, Wellness and Fitness, 1-10 employees

Less than a year

5.0

Fresh books gives me confidence

Pros

Managing bill payments, tax filing, and ledgering is easy and reliable with FreshBooks.

Cons

Initially, entering all my data took some time to get used to, but it eventually became effortless.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

K
Kinah

Retail, 1-10 employees

Less than a year

5.0

The Only Books You Need

Pros

Transitioning to FreshBooks has been refreshing, providing essential accounting features alongside convenient functionalities.

Cons

I haven't encountered any issues that could be considered drawbacks yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0

Easy to use and operate

Pros

The reporting feature is excellent, and the user interface is pleasant compared to other software options.

Cons

It's suitable for small-scale businesses but becomes less efficient as the volume of transactions increases.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

10

Functionality

10

E
Eric

Retail, 1-10 employees

More than a year

5.0

On the same level as Quickbooks!

Pros

FreshBooks provides a refreshing approach to accounting and invoicing, akin to QuickBooks. It's easy to use, deploy, and offers outstanding customer service, making it ideal for finance-related tasks in any business.

Cons

I believe the software lacks tutorials for new users, unlike QuickBooks. Although this could address some initial issues, overall, trial and error isn't detrimental.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

K
Karen

Accounting, 1-10 employees

Less than a year

5.0

Beautiful Invoices

Pros

Among accounting software, FreshBooks stands out for its attractive and customizable invoices. Setup is simple, enabling automatic payments and recurring invoices, with seamless integration to QuickBooks and Stripe.

Cons

The bookkeeping features aren't as advanced as those of competitors, yet it remains a valuable tool for sole proprietors or small businesses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Terrell

Food & Beverages, 1-10 employees

Less than a year

5.0

Fresh books on the Map

Pros

Billing, invoicing, and ledgering are essential features of FreshBooks.

Cons

At times, it may experience slowness; whether this relates to memory capacity remains uncertain.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

J
Jonathan

Medical Practice, 1-10 employees

Less than a year

5.0

Fresh books is a must have program

Pros

The invoicing process and vendor payment management are seamlessly integrated, greatly enhancing business operations.

Cons

I genuinely have no criticisms of this software; it has significantly simplified my life.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Axel

Automotive, 1-10 employees

Less than 6 months

5.0

You pay only for what you need

Pros

I'm enamored with this app; it offers indispensable functions for any company, particularly its flexible payment options.

Cons

This app is unparalleled; you won't need anything else. The only downside is the commission fee, but it's negligible considering the comprehensive services it offers for your company.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

M
mayank

Animation, 1-10 employees

Less than a year

5.0

A superb Accounting software

Pros

The interface is straightforward and user-friendly, offering a range of templates for diverse accounting needs. It's a valuable tool for managing accounts and records effectively.

Cons

My only grievances are that I discovered this software rather late, and the new format is inferior to the classic version introduced earlier by FreshBooks.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

AM
A. Marie

Hospital & Health Care, 1-10 employees

More than a year

5.0

Pretty good software

Pros

The application's user-friendliness extends to even those unfamiliar with technology, making it easily accessible.

Cons

Combining this with other practices I work for would be ideal.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

M
maha

Construction, 51-100 employees

Less than a year

5.0

Fresh books financial solution

Pros

FreshBooks' intuitiveness enables seamless tracking of invoices and bills across all projects.

Cons

It's user-friendly, quick, and easy to comprehend.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

N
Nikhil

Marketing and Advertising, 500+ employees

Less than a year

4.0

Best accounting solution for small business

Pros

Utilizing this software is straightforward, from installation to customer support, ensuring a reliable and secure experience. It caters to businesses of all sizes, offering features like project time tracking, income and expense management, and simple invoice generation.

Cons

So far, I haven't encountered any major issues with this product; it's very beneficial for me.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

A
Aiersten

Aviation & Aerospace, 1-10 employees

5.0

Fresh books

Pros

This app is highly recommended for individuals interested in proficient bookkeeping.

Cons

I can't find anything negative to say about this app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10