Real Estate, 51-100 employees
Less than a year
“The easiest and most user friendly software”
Pros
Its straightforward setup and ease of operation make it effortless to learn and utilize.
Cons
Adding some extra features could elevate it to the next level.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Accounting, 1-10 employees
“Nice billing software”
Pros
FreshBooks simplifies billing processes effectively, making it a preferred choice.
Cons
I'd appreciate initial steps explanation for a faster start.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Internet, 11-50 employees
Less than a year
“Used when I was an independent consultant”
Pros
The software's ease of use, coupled with its focused functionality, facilitates professional invoice creation and efficient payment tracking for clients.
Cons
Occasionally, the displays were a bit confusing, requiring some clicking around to find what you want.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
4
Music, 1-10 employees
Less than a year
“Great!”
Pros
Perfect for small business needs, this software excels in organizing bills and invoices efficiently.
Cons
This software performs exceptionally well! I have no complaints about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“So much better than Quickbooks”
Pros
The software's user-friendly interface and top-notch customer support make it an excellent choice.
Cons
There's a Chrome extension for time tracking in addition to the app. However, the Chrome extension isn't functioning correctly after a recent update. Also, there are occasional issues with expense syncing, and I'd like to see more features to expedite and simplify categorization.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Retail, 500+ employees
“Great option for independent consulting invoices”
Pros
Simplify invoicing with customizable templates, online payment options, and convenient invoice reminders for outstanding payments.
Cons
While it supports payments via credit cards and ApplePay, it doesn't integrate with Zelle.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Printing, 1-10 employees
More than a year
“Long-time user...will continue to be”
Pros
Enjoy user-friendly operation, customizable options, and efficient report generation.
Cons
There was a substantial price increase a few years ago. Additionally, I preferred the previous version, although the current one is still excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Information Technology and Services, 1-10 employees
Less than 6 months
“Freshbooks - An impressive all in one business & accounting software”
Pros
FreshBooks goes the extra mile for clients, offering features like custom payment facilities, providing convenience. Its comprehensive capabilities, especially in expense tracking and deposit management, are commendable.
Cons
I haven't encountered any issues with it. Although it's a bit costly, considering its extensive features, it's worth the investment. With this software, there's no need for additional accounting, point of sale, or project management software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
E-Learning, 500+ employees
Less than a year
“Starting a business? Go for FreshBooks”
Pros
Accessible and efficient customer service is a significant asset when encountering challenges.
Cons
The number of users who can access it is limited.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Computer & Network Security, 1-10 employees
More than a year
“Good but not great”
Pros
The initial appeal lies in its simplicity and user-friendly design, even for those without accounting expertise.
Cons
I noticed more negatives when it transitioned to the new format. Many everyday tasks required awkward workarounds, and support didn't resolve issues but provided alternative methods, albeit in a cumbersome manner.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
6
Accounting, 1-10 employees
Less than a year
“Good billing software and good to use”
Pros
Featuring an attractive and easy-to-navigate interface, accessing the software is a pleasant experience.
Cons
It frequently loses connection to the bank, which is frustrating. I wish I could access it on my desktop.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
8
Transportation/Trucking/Railroad, 1-10 employees
More than a year
“FreshBooks Review by iGot Holdings LLC”
Pros
FreshBooks offers cost-effective solutions compared to larger competitors, with simple yet comprehensive features that seamlessly integrate into business routines.
Cons
There's nothing to dislike about FreshBooks. Simply use it, learn it, and enjoy its benefits.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 1-10 employees
More than a year
“FreshBooks”
Pros
FreshBooks stands out with its excellent pricing plans and features, simplifying accounting tasks and providing real-time reporting and automated invoice follow-ups.
Cons
I haven't encountered any issues or bugs with it. Maybe they should consider reducing the price (haha)...
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 1-10 employees
Less than 6 months
“review about freshbooks”
Pros
Easily create multiple account payable invoices with this intuitive software.
Cons
Transaction completion can be time-consuming due to bugs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Internet, 1-10 employees
“Good accounting app”
Pros
An all-in-one solution for invoicing and payments, ideal for small business owners, offering professional features like card payment acceptance and automated late payment reminders.
Cons
I'm experiencing some confusion with automatic payments, and the app needs improvement in this area. Otherwise, everything seems to be going well so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Market Research, 1-10 employees
Less than a year
“Excellent billing and bookkeeping software”
Pros
FreshBooks' visually appealing interface keeps users engaged and offers easy access to essential data, making it particularly useful for managing design businesses.
Cons
Automatic payments often lead to confusion. The smartphone app requires significant improvement, and FreshBooks should enhance its customer support. Additionally, some features from the higher-priced plans should be accessible to all users.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Legal Services, 11-50 employees
More than a year
“Satisfactory Alternative to Quickbooks”
Pros
Ideal for teams of contractors and freelancers, FreshBooks streamlines billing, invoicing, and recurring payments efficiently.
Cons
We've reached our client limit, but the cost of the next tier is prohibitive for us.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Transportation/Trucking/Railroad, 1-10 employees
“Fresh Books”
Pros
This versatile software offers a myriad of features suitable for various company needs.
Cons
At the moment, I haven't encountered any issues, only using the free trial.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
3
Not Specified, 11-50 employees
Less than a year
“Freshbook is a user friendly software for online invoicing & accounting.”
Pros
Exceptional customer support, coupled with easy setup and an intuitive user interface, ensures hassle-free invoicing and accounting processes.
Cons
The only thing I'm dissatisfied with is their pricing; they should reconsider it. There are many other tools offering similar services at a lower price. I stick with FreshBooks because of their exceptional customer service. Otherwise, everything is fine.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Education Management, 51-100 employees
“Use FreshBooks!”
Pros
Keeps everything neatly organized, ensuring efficient business management.
Cons
The features are incredibly user-friendly and easy to navigate! No complaints here.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8