Total 2074 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

27%

3

Stars

4%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Meg

Internet, 1-10 employees

More than a year

5.0
February 2023

Small business accounting

Pros

FreshBooks is praised for easy setup and quick invoice creation and issuance.

Cons

FreshBooks could improve detailed reporting capabilities requiring users to resort to other services for comprehensive accounting details.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

J

Joel

Consumer Electronics, 1-10 employees

Less than 6 months

4.0
February 2023

FreshBooks for Businesses

Pros

Appreciation is expressed for FreshBooks offering products for different target groups including charity organizations students and small businesses.

Cons

Enhanced expenses tracking and effective tips are suggested for improvement.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

KG

Kavindu Githsara

E-Learning, 11-50 employees

More than a year

5.0
February 2023

Unleashing the Power of FreshBooks

Pros

Highlighting one of the biggest pros as its intuitive and userfriendly interface FreshBooks is recognized for streamlining financial management processes allowing businesses to focus more on growth.

Cons

No complaints but additional tutorials would be advantageous.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

I

ibrahim

Electrical/Electronic Manufacturing, 1-10 employees

Less than 6 months

5.0
February 2023

Fresh book review

Pros

Profound appreciation is expressed stating that FreshBooks gives joy.

Cons

Professed as the best software of all time expressing love for it.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

P

Priyanshu

Computer Software, 500+ employees

Less than 6 months

3.0
February 2023

A Thorough Review of FreshBooks Pros Cons and Features for Small Businesses

Pros

FreshBooks' clean and intuitive interface is deemed efficient for businesses of all sizes offering a simple and effective way to create send and manage invoices and bills. Time tracking improves accuracy and productivity while expense management is streamlined.

Cons

Drawbacks include limited reporting features integration constraints and reliance on email support.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

H

haroon

Financial Services, 51-100 employees

4.0
February 2023

Good experience

Pros

Emphasizing the saving of time and paper the best feature is noted to contribute to nature conservation.

Cons

The free trial duration is one month and it is expensive for sole proprietor LLCs.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

G

Govanny

Graphic Design, 1-10 employees

Less than a year

4.0
February 2023

Ideal Solution for Managing Your Business Finances with FreshBooks

Pros

Noted for being easy to use integrating well with other tools offering realtime tracking of invoices and payments automated billing flexibility for small and medium businesses and excellent customer support.

Cons

FreshBooks has limitations for large businesses an unintuitive interface for some users and additional costs for accessing advanced features.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

8

C

Courtney

Information Technology and Services, 500+ employees

More than a year

5.0
February 2023

If you own a small business Freshbooks is the way to go

Pros

Recognized for enhancing bill issuance and payment gateways without unnecessary complexity customer assistance is highlighted.

Cons

Limitations include a set number of payment reminders absence of live chat help and less flexible invoice forms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

R

Raymond

Food & Beverages, 1-10 employees

4.0
February 2023

Fresh review for freshbook

Pros

Acknowledging FreshBooks' userfriendly software features like invoicing time tracking project management and expense tracking are commended. Automation of routine tasks is noted.

Cons

No problems reported the software is found to be very useful.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

S

Saurabh

Airlines/Aviation, 101-500 employees

More than a year

4.0
February 2023

Best Product in terms of Pricing Features

Pros

Described as customizable with low cost and helpful in tracking business accounts the software is noted for customization flow in billing and timely tracking.

Cons

Seeking more enhancements in userfriendly software with multitasking capabilities.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

D

Daniel

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
February 2023

FreshBooks is the best

Pros

FreshBooks is credited with improving clients' payment timeliness through online payment options reducing delays associated with traditional invoice methods.

Cons

Issues may arise when linking to a credit union account suggesting a consideration of switching to a more widely accepted bank.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

A

Ahmad

Electrical/Electronic Manufacturing, 11-50 employees

More than a year

5.0
February 2023

FreshBooks .. Carrying out accounts and bills will not need an employee anymore.

Pros

FreshBooks is acknowledged for its charts displaying amounts due monthly profits and other crucial insights.

Cons

After an initial learning curve no defects were found attributing early challenges to a lack of knowledge in the beginning.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

W

Wilfried

Telecommunications, 51 - 200 employees

4.0
February 2023

FreshBooks Review: Fantastic Accounting Software

Pros

FreshBooks stands out as an easy-to-use software solution. It facilitates e-commerce and enables online bill payments with minimal hassle. The software boasts fast features and comes at an affordable price.

Cons

From our perspective, we have encountered few issues with the software. It is straightforward to master.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

SY

Shivam Yadav

Information Technology and Services, 11-50 employees

Less than a year

4.0
January 2023

So good!

Pros

This is a well-known accounting software option for both accountants and business owners. What really stands out is the range of features it offers, everything from accounting and bookkeeping to invoicing, mileage tracking and more. It feels like an all-in-one setup that covers the day-to-day needs pretty well.

Cons

Nothing really stands out as a downside for me. There isn't anything I'd point to as something I like the least.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

9

LH

Laura Henderson

Hospital & Health Care, 500+ employees

More than a year

5.0
January 2023

saves time

Pros

Using it right now, I can confirm it does what it promises: tracking spending and generating invoices for customers with little hassle. The ability to connect with services like PayPal and Stripe has saved me a lot of time since I don't have to juggle multiple tools just to get payments handled. The interface also feels very adaptive so I can stay productive without constantly digging through menus.

Cons

Doesn't include the more advanced features I'd want for running my firm at a higher complexity level. It's a strong fit if you mainly need simple bookkeeping but it may not be the best match for larger businesses that require more intricate accounting workflows and deeper functionality.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

AEE

Ahmed Ebrahim Elordy

Hospital & Health Care, 11-50 employees

More than a year

5.0
January 2023

great support

Pros

The time tracking and invoicing features are genuinely useful and I can keep track of all my data with reports generated from it. Customer service has also been outstanding, every time I needed help, the response was quick and helpful.

Cons

Pricing feels a bit steep once you're dealing with lots of customers. Also, having to update every item manually isn't ideal and takes extra effort.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

9

BM

Binoj Madhusoodanan

Banking, 11-50 employees

More than a year

4.0
January 2023

We rely on it!

Pros

Includes a bunch of features that genuinely come in handy and the whole setup feels simple to work with. The billing and invoice tools are especially helpful for getting everything organized. Overall, I'd strongly recommend it! Compared to other similar products, it holds up really well and earns an overall 5/5 rating from me.

Cons

There aren't any real downsides for me, every feature I'm using has been doing exactly what I need so I can't think of anything I dislike.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

MA

Mohammad Alam

Consumer Electronics, 1-10 employees

More than a year

5.0
January 2023

reminders are great

Pros

I really like how flexible it is with client payment options, plus the automated late payment reminders that keep things moving without extra effort.

Cons

Would be even better if it could also accept payments directly to a bank account.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

SA

sunday Amos

Hospital & Health Care, 11-50 employees

Less than 6 months

3.0
January 2023

Signup is a bit slow

Pros

Collaboration tools work really well and navigation around the sites is simple enough to get where you need to go without much hassle.

Cons

Its registration process drags on a bit and it asks a few questions that don't seem necessary, cutting those down would make onboarding a lot faster.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

5

Functionality

6

RP

Rahul Patel

Chemicals, 51-100 employees

Less than 6 months

5.0
January 2023

reliable android app for daily use

Pros

This software works on most of our Android phones and it has been really good so far. We're using it in our company every day and it fits well with everyday needs.

Cons

There aren't really any complaints, it's been used regularly and seems to be performing as expected on my phone.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10