Meg
Internet, 1-10 employees
More than a year
“Small business accounting”
Pros
FreshBooks is praised for easy setup and quick invoice creation and issuance.
Cons
FreshBooks could improve detailed reporting capabilities requiring users to resort to other services for comprehensive accounting details.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Joel
Consumer Electronics, 1-10 employees
Less than 6 months
“FreshBooks for Businesses”
Pros
Appreciation is expressed for FreshBooks offering products for different target groups including charity organizations students and small businesses.
Cons
Enhanced expenses tracking and effective tips are suggested for improvement.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Kavindu Githsara
E-Learning, 11-50 employees
More than a year
“Unleashing the Power of FreshBooks”
Pros
Highlighting one of the biggest pros as its intuitive and userfriendly interface FreshBooks is recognized for streamlining financial management processes allowing businesses to focus more on growth.
Cons
No complaints but additional tutorials would be advantageous.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
ibrahim
Electrical/Electronic Manufacturing, 1-10 employees
Less than 6 months
“Fresh book review”
Pros
Profound appreciation is expressed stating that FreshBooks gives joy.
Cons
Professed as the best software of all time expressing love for it.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Priyanshu
Computer Software, 500+ employees
Less than 6 months
“A Thorough Review of FreshBooks Pros Cons and Features for Small Businesses”
Pros
FreshBooks' clean and intuitive interface is deemed efficient for businesses of all sizes offering a simple and effective way to create send and manage invoices and bills. Time tracking improves accuracy and productivity while expense management is streamlined.
Cons
Drawbacks include limited reporting features integration constraints and reliance on email support.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
haroon
Financial Services, 51-100 employees
“Good experience”
Pros
Emphasizing the saving of time and paper the best feature is noted to contribute to nature conservation.
Cons
The free trial duration is one month and it is expensive for sole proprietor LLCs.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Govanny
Graphic Design, 1-10 employees
Less than a year
“Ideal Solution for Managing Your Business Finances with FreshBooks”
Pros
Noted for being easy to use integrating well with other tools offering realtime tracking of invoices and payments automated billing flexibility for small and medium businesses and excellent customer support.
Cons
FreshBooks has limitations for large businesses an unintuitive interface for some users and additional costs for accessing advanced features.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Courtney
Information Technology and Services, 500+ employees
More than a year
“If you own a small business Freshbooks is the way to go”
Pros
Recognized for enhancing bill issuance and payment gateways without unnecessary complexity customer assistance is highlighted.
Cons
Limitations include a set number of payment reminders absence of live chat help and less flexible invoice forms.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Raymond
Food & Beverages, 1-10 employees
“Fresh review for freshbook”
Pros
Acknowledging FreshBooks' userfriendly software features like invoicing time tracking project management and expense tracking are commended. Automation of routine tasks is noted.
Cons
No problems reported the software is found to be very useful.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Saurabh
Airlines/Aviation, 101-500 employees
More than a year
“Best Product in terms of Pricing Features”
Pros
Described as customizable with low cost and helpful in tracking business accounts the software is noted for customization flow in billing and timely tracking.
Cons
Seeking more enhancements in userfriendly software with multitasking capabilities.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Daniel
Health, Wellness and Fitness, 1-10 employees
More than a year
“FreshBooks is the best”
Pros
FreshBooks is credited with improving clients' payment timeliness through online payment options reducing delays associated with traditional invoice methods.
Cons
Issues may arise when linking to a credit union account suggesting a consideration of switching to a more widely accepted bank.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Ahmad
Electrical/Electronic Manufacturing, 11-50 employees
More than a year
“FreshBooks .. Carrying out accounts and bills will not need an employee anymore.”
Pros
FreshBooks is acknowledged for its charts displaying amounts due monthly profits and other crucial insights.
Cons
After an initial learning curve no defects were found attributing early challenges to a lack of knowledge in the beginning.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Wilfried
Telecommunications, 51 - 200 employees
“FreshBooks Review: Fantastic Accounting Software”
Pros
FreshBooks stands out as an easy-to-use software solution. It facilitates e-commerce and enables online bill payments with minimal hassle. The software boasts fast features and comes at an affordable price.
Cons
From our perspective, we have encountered few issues with the software. It is straightforward to master.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Shivam Yadav
Information Technology and Services, 11-50 employees
Less than a year
“So good!”
Pros
This is a well-known accounting software option for both accountants and business owners. What really stands out is the range of features it offers, everything from accounting and bookkeeping to invoicing, mileage tracking and more. It feels like an all-in-one setup that covers the day-to-day needs pretty well.
Cons
Nothing really stands out as a downside for me. There isn't anything I'd point to as something I like the least.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9
Laura Henderson
Hospital & Health Care, 500+ employees
More than a year
“saves time”
Pros
Using it right now, I can confirm it does what it promises: tracking spending and generating invoices for customers with little hassle. The ability to connect with services like PayPal and Stripe has saved me a lot of time since I don't have to juggle multiple tools just to get payments handled. The interface also feels very adaptive so I can stay productive without constantly digging through menus.
Cons
Doesn't include the more advanced features I'd want for running my firm at a higher complexity level. It's a strong fit if you mainly need simple bookkeeping but it may not be the best match for larger businesses that require more intricate accounting workflows and deeper functionality.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Ahmed Ebrahim Elordy
Hospital & Health Care, 11-50 employees
More than a year
“great support”
Pros
The time tracking and invoicing features are genuinely useful and I can keep track of all my data with reports generated from it. Customer service has also been outstanding, every time I needed help, the response was quick and helpful.
Cons
Pricing feels a bit steep once you're dealing with lots of customers. Also, having to update every item manually isn't ideal and takes extra effort.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
9
Binoj Madhusoodanan
Banking, 11-50 employees
More than a year
“We rely on it!”
Pros
Includes a bunch of features that genuinely come in handy and the whole setup feels simple to work with. The billing and invoice tools are especially helpful for getting everything organized. Overall, I'd strongly recommend it! Compared to other similar products, it holds up really well and earns an overall 5/5 rating from me.
Cons
There aren't any real downsides for me, every feature I'm using has been doing exactly what I need so I can't think of anything I dislike.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Mohammad Alam
Consumer Electronics, 1-10 employees
More than a year
“reminders are great”
Pros
I really like how flexible it is with client payment options, plus the automated late payment reminders that keep things moving without extra effort.
Cons
Would be even better if it could also accept payments directly to a bank account.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
sunday Amos
Hospital & Health Care, 11-50 employees
Less than 6 months
“Signup is a bit slow”
Pros
Collaboration tools work really well and navigation around the sites is simple enough to get where you need to go without much hassle.
Cons
Its registration process drags on a bit and it asks a few questions that don't seem necessary, cutting those down would make onboarding a lot faster.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
5
Functionality
6
Rahul Patel
Chemicals, 51-100 employees
Less than 6 months
“reliable android app for daily use”
Pros
This software works on most of our Android phones and it has been really good so far. We're using it in our company every day and it fits well with everyday needs.
Cons
There aren't really any complaints, it's been used regularly and seems to be performing as expected on my phone.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10