FunctionFox Reviews
Total 219 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars71%
4
Stars21%
3
Stars5%
2
Stars3%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Jim
Marketing and Advertising, 1-10 employees
More than a year
“We've Been Using FunctionFox for Almost 30 Years
Pros
FunctionFox has proven to be an exceptional service for our marketing agency. The process of tracking time by employee client project and task is incredibly straightforward.
Cons
I desire more robust reporting features and I also hope for an expansion of offerings in the retainers functionality which currently ceases after a two-year period.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Thomas
Design, 1-10 employees
More than a year
“Excellent as always
Pros
It has served as an invaluable tool for our business particularly as we navigate a team ranging from 3 to 10 employees especially amidst a global pandemic. While our primary use is for time and project tracking it has proven to be an excellent and versatile resource.
Cons
Every now and then we encounter challenges with the Reports feature where obtaining the desired data or including all necessary data in a report is not achieved.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Ulrich
Medical Practice, 1-10 employees
Less than 6 months
“Great FunctionFox !
Pros
I have a positive opinion about this software. FunctionFox stands out as the best in project and time management providing a swift and user-friendly experience. Its top-notch time tracking system categorized by task project and customer along with its user-friendly interface enhances its appeal.
Cons
Identifying any drawbacks to this software proves difficult. It operates seamlessly simplifying tasks effectively.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
6
Terri
Public Relations and Communications, 11-50 employees
“An Integral Part of Our Day-to-day Operations
Pros
As a consultant firm, we have been using this program daily for more than two years, and it has proven to be very user-friendly. It has become an indispensable tool for our day-to-day operations. The systems time-tracking capabilities have been crucial in accommodating the changes that come with our companys growth. Without it, we would find it challenging to function efficiently.
Cons
Though the overall experience has been positive, there are minor functionality issues that could benefit from improvement. For instance, it would be helpful if the program allowed easier movement of projects between clients, enhancing project management.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Terri
Public Relations and Communications, 11-50 employees
More than a year
“We've Used FunctionFox for Years!
Pros
Exceptionally user-friendly this program is a crucial part of our day-to-day operations. As a consulting firm we needed a time-tracking system capable of accommodating essential changes as we continue to expand as a company. To be honest we wouldn't function as effectively without it!
Cons
Minor functionality issues exist that could benefit from improvement such as the ability to transfer projects (beyond clients) from one to another.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Paul
Graphic Design, 1-10 employees
“Easy to Use, But Lacks Innovation
Pros
Our small graphic design team has been using this program daily for over two years, and its ease of use is a major advantage. The employees quickly adopted the system, and it has significantly improved our workflow. Time tracking and task management have become more efficient due to its user-friendly nature.
Cons
The main drawback we have noticed is the lack of innovation. While the program is easy to use, we hoped for more innovative features and updates to enhance our creative processes. Additionally, better integration with other software tools would be beneficial for a smoother workflow.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Paul
Graphic Design, 1-10 employees
More than a year
“Easy to use
Pros
The streamlined ease of use and successful adoption by employees stand out.
Cons
Insufficient innovation and a lack of integration with other software are notable concerns.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Kentall
Marketing and Advertising, 101-500 employees
Less than 6 months
“FunctionFox personal experience review
Pros
For me the most outstanding feature is the efficient time tracking and seamless integration for our project management needs. Updating tasks is simple and the tool's flexibility greatly benefits our team.
Cons
Presently there are no drawbacks to mention as the software is performing well for us and I appreciate its simplicity.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Heidi
Graphic Design, 1-10 employees
More than a year
“The best!
Pros
FunctionFox remains easy to use and I've been using it faithfully for over 10 years with no intentions of ever making a switch.
Cons
There truly isn't anything about FunctionFox that I find unfavorable.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Lisa
Public Relations and Communications, 1-10 employees
“Simplified our time capture and billing process
Pros
It was effortless to get started with and incredibly simple to input time and work descriptions. I especially appreciate the option to customize tasks based on different clients.
Cons
It would be beneficial to have a guide detailing the steps for adding a new clientproject and archiving a completed one.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Adam
Architecture & Planning, 1-10 employees
“Powerful time and project tracking features
Pros
The implementation of FunctionFox in our office was the smoothest deployment Ive ever experienced for any SAS.
Cons
The way project tasks are organized can be perplexing requiring users to navigate through different tabs. It would be more convenient to have a comprehensive view of all projects in one place.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Katie
Marketing and Advertising, 500+ employees
“DTE Review
Pros
The customer service has been exceptional. The responsiveness and helpfulness of the support team have been highly valuable to us.
Cons
The adoption of the software by the team has been a slow process which has somewhat hindered our progress in improving efficiency and worklife balance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Margaret
Marketing and Advertising, 11-50 employees
“Customer Service is worth its price in gold
Pros
The software is userfriendly and accessible allowing us to efficiently manage billable and nonbillable hours for our agency.
Cons
Our limitation lies in our understanding of other potential tools that could serve our agency better but we are actively learning.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
James
Marketing and Advertising, 11-50 employees
“Great software for our needs
Pros
The software offers comprehensive reporting options enabling us to keep track of project hours effectively. The customer service has also been incredibly positive and friendly.
Cons
There is a learning curve due to the abundance of features and initially it can be challenging to locate all the functionalities.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Jesse
Photography, 10-49 employees
“Excellent Support
Pros
Their customer service representatives are excellent. They are Consistently there to help me, whether its with best practices advice, odd queries, or reminding me how to locate an employees availability to work on an urgent request.
Cons
Nothing.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Brendan
Relic, 10-49 employees
“One of the bests management systems!
Pros
I can use FunctionFox for simple tasks such as timesheets and project tracking, and its light and simple to use with a low learning curve.
Cons
NA
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
Sarfaraz
E-Learning, 500+ employees
“Streamlining Your Workflow with FunctionFox AllinOne Project Management Solution
Pros
FunctionFox offers various time tracking methods giving designers flexibility. The Gantt charts have proven useful for planning and adjusting project schedules. The software is userfriendly requiring minimal training for designers.
Cons
Backend organization of clients and projects can be confusing and challenging to navigate. Integration options for communication with other software are limited and not userfriendly. Adding updates and new features requires assistance from a FunctionFox representative which can be timeconsuming.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Suzanne
Accounting, 1-10 employees
“FunctionFox Simply the best
Pros
FunctionFox is praised for its simplicity ease of use platform stability and responsive customer support. Users appreciate the ability to export data to Excel and visually manage projects.
Cons
The only minor suggestion is the desire for screen display customization with different colors and the inclusion of the company name on every screen display.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Angela
Lunar Strategies, 2-9 employees
“FunctionFox Review
Pros
I appreciate how simple it is to use and how simple it is to generate reports with FunctionFox.
Cons
Nothing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Kathy
Bynums Marketing & Communications, Inc., 1-10 employees
“A great help to our team!
Pros
With FunctionFox, I really like the actions inside projects, which means that several individuals may work on the same project at the same time.
Cons
The search feature is fantastic, however, when you click on older projects, it takes you back to your actions and assignments rather than to the project itself.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6