softwareFunctionFox Software Reviews
223 Reviews
Overall Rating
4.6
223 Reviews
Rating Distribution
5
(159)
4
(47)
3
(10)
2
(6)
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Overall Rating
4.6
223 Reviews
Rating Distribution
5
(159)
4
(47)
3
(10)
2
(6)
1
(1)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Filters
Industry
Provider Size
Time Used
We've Been Using FunctionFox for Almost 30 Years
We've Been Using FunctionFox for Almost 30 Years
Pros
FunctionFox has proven to be an exceptional service for our marketing agency. The process of tracking time by employee client project and task is incredibly straightforward.
Cons
I desire more robust reporting features and I also hope for an expansion of offerings in the retainers functionality which currently ceases after a two-year period.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Jim
Marketing and Advertising, 1-10 employees
More than a year
Dec 01, 2023
Excellent as always
Excellent as always
Pros
It has served as an invaluable tool for our business particularly as we navigate a team ranging from 3 to 10 employees especially amidst a global pandemic. While our primary use is for time and project tracking it has proven to be an excellent and versatile resource.
Cons
Every now and then we encounter challenges with the Reports feature where obtaining the desired data or including all necessary data in a report is not achieved.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Thomas
Design, 1-10 employees
More than a year
Dec 01, 2023
Great FunctionFox !
Great FunctionFox !
Pros
I have a positive opinion about this software. FunctionFox stands out as the best in project and time management providing a swift and user-friendly experience. Its top-notch time tracking system categorized by task project and customer along with its user-friendly interface enhances its appeal.
Cons
Identifying any drawbacks to this software proves difficult. It operates seamlessly simplifying tasks effectively.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
6
Ulrich
Medical Practice, 1-10 employees
Less than 6 months
Nov 01, 2023
An Integral Part of Our Day-to-day Operations
An Integral Part of Our Day-to-day Operations
Pros
As a consultant firm, we have been using this program daily for more than two years, and it has proven to be very user-friendly. It has become an indispensable tool for our day-to-day operations. The systems time-tracking capabilities have been crucial in accommodating the changes that come with our companys growth. Without it, we would find it challenging to function efficiently.
Cons
Though the overall experience has been positive, there are minor functionality issues that could benefit from improvement. For instance, it would be helpful if the program allowed easier movement of projects between clients, enhancing project management.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Terri
Public Relations and Communications, 11-50 employees employees
Jun 14, 2023
We've Used FunctionFox for Years!
We've Used FunctionFox for Years!
Pros
Exceptionally user-friendly this program is a crucial part of our day-to-day operations. As a consulting firm we needed a time-tracking system capable of accommodating essential changes as we continue to expand as a company. To be honest we wouldn't function as effectively without it!
Cons
Minor functionality issues exist that could benefit from improvement such as the ability to transfer projects (beyond clients) from one to another.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Terri
Public Relations and Communications, 11-50 employees
More than a year
Jun 01, 2023
Easy to Use, But Lacks Innovation
Easy to Use, But Lacks Innovation
Pros
Our small graphic design team has been using this program daily for over two years, and its ease of use is a major advantage. The employees quickly adopted the system, and it has significantly improved our workflow. Time tracking and task management have become more efficient due to its user-friendly nature.
Cons
The main drawback we have noticed is the lack of innovation. While the program is easy to use, we hoped for more innovative features and updates to enhance our creative processes. Additionally, better integration with other software tools would be beneficial for a smoother workflow.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Paul
Graphic Design, 2-10 employees employees
May 19, 2023
Easy to use
Easy to use
Pros
The streamlined ease of use and successful adoption by employees stand out.
Cons
Insufficient innovation and a lack of integration with other software are notable concerns.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Paul
Graphic Design, 1-10 employees
More than a year
May 01, 2023
FunctionFox personal experience review
FunctionFox personal experience review
Pros
For me the most outstanding feature is the efficient time tracking and seamless integration for our project management needs. Updating tasks is simple and the tool's flexibility greatly benefits our team.
Cons
Presently there are no drawbacks to mention as the software is performing well for us and I appreciate its simplicity.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Kentall
Marketing and Advertising, 101-500 employees
Less than 6 months
Apr 01, 2023
The best!
The best!
Pros
FunctionFox remains easy to use and I've been using it faithfully for over 10 years with no intentions of ever making a switch.
Cons
There truly isn't anything about FunctionFox that I find unfavorable.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Heidi
Graphic Design, 1-10 employees
More than a year
Apr 01, 2023
Simplified our time capture and billing process
Simplified our time capture and billing process
Pros
It was effortless to get started with and incredibly simple to input time and work descriptions. I especially appreciate the option to customize tasks based on different clients.
Cons
It would be beneficial to have a guide detailing the steps for adding a new clientproject and archiving a completed one.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Lisa
Public Relations and Communications, 1-10 employees
Mar 01, 2023
Powerful time and project tracking features
Powerful time and project tracking features
Pros
The implementation of FunctionFox in our office was the smoothest deployment Ive ever experienced for any SAS.
Cons
The way project tasks are organized can be perplexing requiring users to navigate through different tabs. It would be more convenient to have a comprehensive view of all projects in one place.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Adam
Architecture & Planning, 1-10 employees
Mar 01, 2023
DTE Review
DTE Review
Pros
The customer service has been exceptional. The responsiveness and helpfulness of the support team have been highly valuable to us.
Cons
The adoption of the software by the team has been a slow process which has somewhat hindered our progress in improving efficiency and worklife balance.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Katie
Marketing and Advertising, 500+ employees
Mar 01, 2023
Customer Service is worth its price in gold
Customer Service is worth its price in gold
Pros
The software is userfriendly and accessible allowing us to efficiently manage billable and nonbillable hours for our agency.
Cons
Our limitation lies in our understanding of other potential tools that could serve our agency better but we are actively learning.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Margaret
Marketing and Advertising, 11-50 employees
Feb 01, 2023
Great software for our needs
Great software for our needs
Pros
The software offers comprehensive reporting options enabling us to keep track of project hours effectively. The customer service has also been incredibly positive and friendly.
Cons
There is a learning curve due to the abundance of features and initially it can be challenging to locate all the functionalities.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
James
Marketing and Advertising, 11-50 employees
Feb 01, 2023
Excellent Support
Excellent Support
Pros
Their customer service representatives are excellent. They are Consistently there to help me, whether its with best practices advice, odd queries, or reminding me how to locate an employees availability to work on an urgent request.
Cons
Nothing.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jesse
Photography, 10-49 employees
Jan 24, 2023
One of the bests management systems!
One of the bests management systems!
Pros
I can use FunctionFox for simple tasks such as timesheets and project tracking, and its light and simple to use with a low learning curve.
Cons
NA
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
Brendan
Relic, 10-49 employees
Jan 17, 2023
Streamlining Your Workflow with FunctionFox AllinOne Project Management Solution
Streamlining Your Workflow with FunctionFox AllinOne Project Management Solution
Pros
FunctionFox offers various time tracking methods giving designers flexibility. The Gantt charts have proven useful for planning and adjusting project schedules. The software is userfriendly requiring minimal training for designers.
Cons
Backend organization of clients and projects can be confusing and challenging to navigate. Integration options for communication with other software are limited and not userfriendly. Adding updates and new features requires assistance from a FunctionFox representative which can be timeconsuming.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Sarfaraz
E-Learning, 500+ employees
Jan 01, 2023
FunctionFox Simply the best
FunctionFox Simply the best
Pros
FunctionFox is praised for its simplicity ease of use platform stability and responsive customer support. Users appreciate the ability to export data to Excel and visually manage projects.
Cons
The only minor suggestion is the desire for screen display customization with different colors and the inclusion of the company name on every screen display.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Suzanne
Accounting, 1-10 employees
Jan 01, 2023
FunctionFox Review
FunctionFox Review
Pros
I appreciate how simple it is to use and how simple it is to generate reports with FunctionFox.
Cons
Nothing.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Angela
Lunar Strategies, 2-9 employees
Dec 26, 2022
A great help to our team!
A great help to our team!
Pros
With FunctionFox, I really like the actions inside projects, which means that several individuals may work on the same project at the same time.
Cons
The search feature is fantastic, however, when you click on older projects, it takes you back to your actions and assignments rather than to the project itself.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
Kathy
Bynums Marketing & Communications, Inc., 2-9 employees
Dec 19, 2022
FunctionFox!
FunctionFox!
Pros
I appreciate that with FunctionFox If youre strong with time management, you can simply enter the hours youve spent on a project or set a timer that will monitor your hours until you turn it off
Cons
None
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Jennie
Used.ca, 10-49 employees
Dec 07, 2022
Easytouse platform and great customer service
Easytouse platform and great customer service
Pros
FunctionFox is commended for its simplicity and userfriendliness. The support team is recognized for their assistance in setting up the platform. The reporting features are considered insightful.
Cons
Customized reporting can be challenging to set up but the support team is readily available to help with this aspect.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Laura
Marketing and Advertising, 11-50 employees
Dec 01, 2022
FunctionFox is a vital tool to accurately track expenses so you get paid for all you do.
FunctionFox is a vital tool to accurately track expenses so you get paid for all you do.
Pros
Users emphasize the importance of time tracking reporting and organizing features in accurately invoicing for work. No complaints are reported.
Cons
No negative feedback is provided with users expressing satisfaction with the product.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Lynn
Graphic Design, 1-10 employees
Dec 01, 2022
I absolutely love the Time Fox and Function Fox features
I absolutely love the Time Fox and Function Fox features
Pros
The customer support service is very helpful. They are extremely responsive and always have all the answers to my queries. They helped us to solve many problems that weve had, and they behaved in a very friendly manner when we asked too many questions. It is easy to use, allows us to be very well organized, and keeps us up to date with billing and on track with projects. The simplicity of use and the software interface make it very attractive and intuitive.
Cons
I cant really think of a single one. We literally had no issues, no downtime, or other problems. There are many nice features that we haven’t tried out yet. Maybe we’ll expand our use of those features, and perhaps then there might be some shortcomings that come forth, but at the moment, nothing to report in the cons section. The only thing left to say is "keep it up", and also do offer just a little better pricing packages for companies who classify as startups.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
James D. Nevil
Marketing Manager, Employees: 15-20 employees
Nov 10, 2022
Best customer support
Best customer support
Pros
The product is recognized for effectively addressing time tracking team capacity and project cost management needs. Exceptional customer support is a highlight with a specific representative receiving praise.
Cons
The product is not as intuitive as desired particularly regarding the setup and administration of various types of retainers.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Jeremy
Marketing and Advertising, 11-50 employees
Nov 01, 2022
Insufficient for large projects.
Insufficient for large projects.
Pros
Customer support is praised for its professionalism and the softwares interface is acknowledged for its speed.
Cons
The products inflexibility and limited customization for managing large projects are a drawback. Integration options for communication with other software are lacking and the process of adding updates and features can be timeconsuming.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Sarah
Computer Software, 500+ employees
Nov 01, 2022
Great Product Great Staff
Great Product Great Staff
Pros
Users appreciate the ease of use feature richness and responsive support. Learning to use the product was made simple due to the support and builtin guidance.
Cons
While the product meets their needs users mention a desire for more customization in the invoice and report aspects.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Lukas
Design, 1-10 employees
Nov 01, 2022
FunctionFox: My first choice for optimal resource allocation.
FunctionFox: My first choice for optimal resource allocation.
Pros
We just need to enter the time data of our projects and let the FunctionFox deal with the rest. It does almost everything automatically and just requires the least bit of input from your end. I can divide the time and allocate resources at will which is by far the greatest thing it can do. When you forget to record a time for a routine workday, the software reminds you before the day ends which is very helpful. It just needs to be set-up carefully and after that, everything will function as youd expect.
Cons
Its UI is not as intuitive as other software out there. Most of the data it displays is aligned at the bottom edge of the screen which is annoying especially if you have a larger screen like I do. It confuses new users since all the crucial information is usually displayed on the top in literally every other software. If they offered better integrations with other marketing tools like billing and sales management, it would save me a lot of manual labor.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Edwin G.
Marketing and Advertising , 11-50 employees employees
Oct 21, 2022
Using FunctionFox for over a decade.
Using FunctionFox for over a decade.
Pros
Managing 30+ employees and tens of their projects all at the same time is no easy feat. FunctionFox has been helping me for the past 10 years, and I have seen firsthand the improvements it has made to our workflow. The team has never been this organized and reliable. They actually enjoy the light accountability I have over them and strive to outperform their previous performances in order to receive incentives and benefits, etc. There are a lot of reporting formats ready to be generated at a moments notice. And our meetings have been more productive since everyone knows whats going on, so we dont have to waste our time on that.
Cons
Our firm deals with both digital and print media, and each of them requires frequent purchases. This is an area that I think FunctionFox has failed to capture since theres no assistance in creating purchase orders. I would have loved it if an employee could submit a request and I could approve it right away. And it also doesnt let you upload multiple files at one time. which is the most frustrating issue with the software, in my opinion.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Bonney K.
Marketing and advertising, 11-50 employees employees
Oct 21, 2022
A quintessential piece of code.
A quintessential piece of code.
Pros
It puts basically no limits on you in any way imaginable. I have created hundreds of clients and projects without worrying if the space will run out or something with a similar name already exists. FunctionFox seamlessly divides your projects into individual assignments, which not only speeds up the projects pace but also improves employee involvement. Someone who is more experienced in a certain task would be more efficient doing that part first than handling the entire project altogether. It has a robust mobile app, which further enhances its reliability.
Cons
Theres no complaint to begin with. The software works as expected, and we mostly use it for time tracking, which is more than perfect. However, there are many other features that would be great to have as an option but that we do not currently use. So, it would be great if they offered a way to filter out the features to just keep the ones you use the most at the front. This would make the software appear more organized than it is.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
James Velasquez.
Information Technology and Services, 1-10 employees employees
Oct 21, 2022
Absolutely amazing when it comes to time tracking. Sadly, I cant say the same about billing.
Absolutely amazing when it comes to time tracking. Sadly, I cant say the same about billing.
Pros
FunctionFox is great at helping you divide your tasks into smaller subtasks so that you can share the responsibilities and quicken response times. We have achieved a greater level of transparency thanks to this feature. It has so many features working together to offer a complete and accurate time tracking solution. We can create as many accounts as we need for every project we are working on, which makes managing them a lot easier. It is by far my favorite time-tracking software to use in the marketing industry.
Cons
It is the greatest software I have used, but sadly, I am forced to move on from it since it has been unable to interface with our billing software. I would have loved to have a workaround so that I could use my billing software, albeit not perfectly but still to some useful extent. There are many other task management programs that do billing just as well without charging us extra. And if not, they all at least offer smooth integrations to deal with your third-party apps.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Carter F.
Marketing and advertising, 11-50 employees employees
Oct 21, 2022
Amazing software with a great team!
Amazing software with a great team!
Pros
I like that the system is easy to understand and operate. I also appreciate the email reminders on days when you havent logged in any time. Once everything is set up, it appears to operate regularly.
Cons
For most new users, the user interface is confusing.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Edwin
Summit AEC, 10-49 employees
Oct 11, 2022
Nothing in life is perfect... But FunctionFox is pretty darn close
Nothing in life is perfect... But FunctionFox is pretty darn close
Pros
Users highlight the softwares ease of use and userfriendliness particularly in time tracking which has simplified reporting to clients. The softwares feature set and customization options are appreciated.
Cons
Users mention a feature they would like for tracking carriedover hours from monthly retainers which is currently not available.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Ashley
Public Relations and Communications, 1-10 employees
Oct 01, 2022
Easy to use with great support
Easy to use with great support
Pros
Users find the product easy to use and appreciate its feature richness. Setting up project and task templates is simple and time tracking provides all necessary information for billing and payroll. Users express satisfaction with every aspect of the product.
Cons
Users do not identify any negative feedback and express contentment with the product.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Steve
Design, 1-10 employees
Oct 01, 2022
FunctionFox
FunctionFox
Pros
Hands down, the best time-tracking and project management software Ive ever used.
Cons
None
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Peyton
Hummingbird Ideas, 10-49 employees
Sep 20, 2022
Assure security
Assure security
Pros
The data is all safe and secure from all internal and external threats.
Cons
Too many small screens causes difficulty in comprehending information.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Harry
DCC, 2-9 employees
Sep 07, 2022
Review of FF
Review of FF
Pros
Users find timesheet entry and account setup easy to use.
Cons
Users express a desire for more software integration particularly with accounting and other tools for direct exports.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Khadoni
Non-Profit Organization MaN/Agement, 11-50 employees
Sep 01, 2022
Smooth and simple
Smooth and simple
Pros
Users appreciate the softwares frictionfree fast login intuitive dashboard reliability and cloud availability. The softwares adaptability to mobile devices is also noted.
Cons
Users find the software to be nearly perfect with no suggested improvements.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Kate
Information Technology and Services, 1-10 employees
Sep 01, 2022
Review of FF
Review of FF
Pros
Users find timesheet entry and account setup easy to use.
Cons
Users express a desire for more software integration particularly with accounting and other tools for direct exports.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Khadoni
Non-Profit Organization MaN/Agement, 11-50 employees
Sep 01, 2022
Smooth and simple
Smooth and simple
Pros
Users appreciate the softwares frictionfree fast login intuitive dashboard reliability and cloud availability. The softwares adaptability to mobile devices is also noted.
Cons
Users find the software to be nearly perfect with no suggested improvements.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Kate
Information Technology and Services, 1-10 employees
Sep 01, 2022
Average performance
Average performance
Pros
I like that the customer support personnel has always been quick to respond and helpful in answering any problems.
Cons
The software appeared to be a touch excessive. Many of the accessible functions felt unnecessary and clogged up the area.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Bruce
Suburbia Studios, 10-49 employees
Aug 24, 2022
Amazing solution
Amazing solution
Pros
Function Fox makes it easier for you to be compensated for your work. Its user-friendly and gets the job done. Project Management has become a breeze ever since weve started using FunctionFox.
Cons
I believe Function Foxs billing system should be a little more flexible.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Sherry
Marketing and Advertising, 2-9 employees
Aug 05, 2022
User Review
User Review
Pros
The Category Calendar view is favored for providing a quick reference of monthly tasks.
Cons
Users express a preference for the Upcoming Actions in the ToDo List to be displayed in order with the next one due at the top for convenience.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Jaydra
Marketing and Advertising, 1-10 employees
Aug 01, 2022
User Review
User Review
Pros
Users particularly like the Category Calendar view for gaining a quick overview of tasks in a given month.
Cons
Users express a preference for the Upcoming Actions in the ToDo List to be displayed in order with the next action due at the top.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Lynn
Marketing and Advertising, 1-10 employees
Aug 01, 2022
We LOVE TimefoxFunction Fox
We LOVE TimefoxFunction Fox
Pros
Users love the softwares simplicity userfriendliness mobility and the fact that its an app. No complaints are reported.
Cons
Users do not identify any negative feedback expressing overall satisfaction with the product.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Ann
Graphic Design, 1-10 employees
Aug 01, 2022
We LOVE TimefoxFunction Fox
We LOVE TimefoxFunction Fox
Pros
Users love the softwares simplicity userfriendliness mobility and the fact that its an app. No complaints are reported.
Cons
Users do not identify any negative feedback expressing overall satisfaction with the product.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Ann
Graphic Design, 1-10 employees
Aug 01, 2022
User Review
User Review
Pros
The Category Calendar view is favored for providing a quick reference of monthly tasks.
Cons
Users express a preference for the Upcoming Actions in the ToDo List to be displayed in order with the next action due at the top.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Lynn
Marketing and Advertising, 1-10 employees
Aug 01, 2022
Satisfactory
Satisfactory
Pros
It was great partnership with them. Their developers maintained the transparency. Our project was submitted on time and it was error free.
Cons
None
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Taylor
Digital industry , 10-49 employees
Jul 19, 2022
Couldnt do without this product
Couldnt do without this product
Pros
Users appreciate the softwares simplicity tiered access to functionalities quick time tracking job cost management and invoicing capabilities.
Cons
Users find no negative aspects to mention expressing satisfaction with the product.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Julie
Marketing and Advertising, 1-10 employees
Jul 01, 2022
User Review
User Review
Pros
The Category Calendar view is favored for providing a quick reference of monthly tasks.
Cons
Users express a preference for the Upcoming Actions in the ToDo List to be displayed in order with the next action due at the top.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Julie
Marketing and Advertising, 1-10 employees
Jul 01, 2022
Filters
We've Been Using FunctionFox for Almost 30 Years
We've Been Using FunctionFox for Almost 30 Years
Pros
FunctionFox has proven to be an exceptional service for our marketing agency. The process of tracking time by employee client project and task is incredibly straightforward.
Cons
I desire more robust reporting features and I also hope for an expansion of offerings in the retainers functionality which currently ceases after a two-year period.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Jim
Marketing and Advertising, 1-10 employees
More than a year
Dec 01, 2023
Excellent as always
Excellent as always
Pros
It has served as an invaluable tool for our business particularly as we navigate a team ranging from 3 to 10 employees especially amidst a global pandemic. While our primary use is for time and project tracking it has proven to be an excellent and versatile resource.
Cons
Every now and then we encounter challenges with the Reports feature where obtaining the desired data or including all necessary data in a report is not achieved.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Thomas
Design, 1-10 employees
More than a year
Dec 01, 2023
Great FunctionFox !
Great FunctionFox !
Pros
I have a positive opinion about this software. FunctionFox stands out as the best in project and time management providing a swift and user-friendly experience. Its top-notch time tracking system categorized by task project and customer along with its user-friendly interface enhances its appeal.
Cons
Identifying any drawbacks to this software proves difficult. It operates seamlessly simplifying tasks effectively.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
6
Ulrich
Medical Practice, 1-10 employees
Less than 6 months
Nov 01, 2023
An Integral Part of Our Day-to-day Operations
An Integral Part of Our Day-to-day Operations
Pros
As a consultant firm, we have been using this program daily for more than two years, and it has proven to be very user-friendly. It has become an indispensable tool for our day-to-day operations. The systems time-tracking capabilities have been crucial in accommodating the changes that come with our companys growth. Without it, we would find it challenging to function efficiently.
Cons
Though the overall experience has been positive, there are minor functionality issues that could benefit from improvement. For instance, it would be helpful if the program allowed easier movement of projects between clients, enhancing project management.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Terri
Public Relations and Communications, 11-50 employees employees
Jun 14, 2023
We've Used FunctionFox for Years!
We've Used FunctionFox for Years!
Pros
Exceptionally user-friendly this program is a crucial part of our day-to-day operations. As a consulting firm we needed a time-tracking system capable of accommodating essential changes as we continue to expand as a company. To be honest we wouldn't function as effectively without it!
Cons
Minor functionality issues exist that could benefit from improvement such as the ability to transfer projects (beyond clients) from one to another.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Terri
Public Relations and Communications, 11-50 employees
More than a year
Jun 01, 2023
Easy to Use, But Lacks Innovation
Easy to Use, But Lacks Innovation
Pros
Our small graphic design team has been using this program daily for over two years, and its ease of use is a major advantage. The employees quickly adopted the system, and it has significantly improved our workflow. Time tracking and task management have become more efficient due to its user-friendly nature.
Cons
The main drawback we have noticed is the lack of innovation. While the program is easy to use, we hoped for more innovative features and updates to enhance our creative processes. Additionally, better integration with other software tools would be beneficial for a smoother workflow.
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Paul
Graphic Design, 2-10 employees employees
May 19, 2023
Easy to use
Easy to use
Pros
The streamlined ease of use and successful adoption by employees stand out.
Cons
Insufficient innovation and a lack of integration with other software are notable concerns.
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Paul
Graphic Design, 1-10 employees
More than a year
May 01, 2023
FunctionFox personal experience review
FunctionFox personal experience review
Pros
For me the most outstanding feature is the efficient time tracking and seamless integration for our project management needs. Updating tasks is simple and the tool's flexibility greatly benefits our team.
Cons
Presently there are no drawbacks to mention as the software is performing well for us and I appreciate its simplicity.
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Kentall
Marketing and Advertising, 101-500 employees
Less than 6 months
Apr 01, 2023
The best!
The best!
Pros
FunctionFox remains easy to use and I've been using it faithfully for over 10 years with no intentions of ever making a switch.
Cons
There truly isn't anything about FunctionFox that I find unfavorable.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Heidi
Graphic Design, 1-10 employees
More than a year
Apr 01, 2023
Simplified our time capture and billing process
Simplified our time capture and billing process
Pros
It was effortless to get started with and incredibly simple to input time and work descriptions. I especially appreciate the option to customize tasks based on different clients.
Cons
It would be beneficial to have a guide detailing the steps for adding a new clientproject and archiving a completed one.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Lisa
Public Relations and Communications, 1-10 employees
Mar 01, 2023
Powerful time and project tracking features
Powerful time and project tracking features
Pros
The implementation of FunctionFox in our office was the smoothest deployment Ive ever experienced for any SAS.
Cons
The way project tasks are organized can be perplexing requiring users to navigate through different tabs. It would be more convenient to have a comprehensive view of all projects in one place.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Adam
Architecture & Planning, 1-10 employees
Mar 01, 2023
DTE Review
DTE Review
Pros
The customer service has been exceptional. The responsiveness and helpfulness of the support team have been highly valuable to us.
Cons
The adoption of the software by the team has been a slow process which has somewhat hindered our progress in improving efficiency and worklife balance.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Katie
Marketing and Advertising, 500+ employees
Mar 01, 2023
Customer Service is worth its price in gold
Customer Service is worth its price in gold
Pros
The software is userfriendly and accessible allowing us to efficiently manage billable and nonbillable hours for our agency.
Cons
Our limitation lies in our understanding of other potential tools that could serve our agency better but we are actively learning.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Margaret
Marketing and Advertising, 11-50 employees
Feb 01, 2023
Great software for our needs
Great software for our needs
Pros
The software offers comprehensive reporting options enabling us to keep track of project hours effectively. The customer service has also been incredibly positive and friendly.
Cons
There is a learning curve due to the abundance of features and initially it can be challenging to locate all the functionalities.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
James
Marketing and Advertising, 11-50 employees
Feb 01, 2023
Excellent Support
Excellent Support
Pros
Their customer service representatives are excellent. They are Consistently there to help me, whether its with best practices advice, odd queries, or reminding me how to locate an employees availability to work on an urgent request.
Cons
Nothing.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jesse
Photography, 10-49 employees
Jan 24, 2023
One of the bests management systems!
One of the bests management systems!
Pros
I can use FunctionFox for simple tasks such as timesheets and project tracking, and its light and simple to use with a low learning curve.
Cons
NA
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
Brendan
Relic, 10-49 employees
Jan 17, 2023
Streamlining Your Workflow with FunctionFox AllinOne Project Management Solution
Streamlining Your Workflow with FunctionFox AllinOne Project Management Solution
Pros
FunctionFox offers various time tracking methods giving designers flexibility. The Gantt charts have proven useful for planning and adjusting project schedules. The software is userfriendly requiring minimal training for designers.
Cons
Backend organization of clients and projects can be confusing and challenging to navigate. Integration options for communication with other software are limited and not userfriendly. Adding updates and new features requires assistance from a FunctionFox representative which can be timeconsuming.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Sarfaraz
E-Learning, 500+ employees
Jan 01, 2023
FunctionFox Simply the best
FunctionFox Simply the best
Pros
FunctionFox is praised for its simplicity ease of use platform stability and responsive customer support. Users appreciate the ability to export data to Excel and visually manage projects.
Cons
The only minor suggestion is the desire for screen display customization with different colors and the inclusion of the company name on every screen display.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Suzanne
Accounting, 1-10 employees
Jan 01, 2023
FunctionFox Review
FunctionFox Review
Pros
I appreciate how simple it is to use and how simple it is to generate reports with FunctionFox.
Cons
Nothing.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Angela
Lunar Strategies, 2-9 employees
Dec 26, 2022
A great help to our team!
A great help to our team!
Pros
With FunctionFox, I really like the actions inside projects, which means that several individuals may work on the same project at the same time.
Cons
The search feature is fantastic, however, when you click on older projects, it takes you back to your actions and assignments rather than to the project itself.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
Kathy
Bynums Marketing & Communications, Inc., 2-9 employees
Dec 19, 2022
FunctionFox!
FunctionFox!
Pros
I appreciate that with FunctionFox If youre strong with time management, you can simply enter the hours youve spent on a project or set a timer that will monitor your hours until you turn it off
Cons
None
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Jennie
Used.ca, 10-49 employees
Dec 07, 2022
Easytouse platform and great customer service
Easytouse platform and great customer service
Pros
FunctionFox is commended for its simplicity and userfriendliness. The support team is recognized for their assistance in setting up the platform. The reporting features are considered insightful.
Cons
Customized reporting can be challenging to set up but the support team is readily available to help with this aspect.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Laura
Marketing and Advertising, 11-50 employees
Dec 01, 2022
FunctionFox is a vital tool to accurately track expenses so you get paid for all you do.
FunctionFox is a vital tool to accurately track expenses so you get paid for all you do.
Pros
Users emphasize the importance of time tracking reporting and organizing features in accurately invoicing for work. No complaints are reported.
Cons
No negative feedback is provided with users expressing satisfaction with the product.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Lynn
Graphic Design, 1-10 employees
Dec 01, 2022
I absolutely love the Time Fox and Function Fox features
I absolutely love the Time Fox and Function Fox features
Pros
The customer support service is very helpful. They are extremely responsive and always have all the answers to my queries. They helped us to solve many problems that weve had, and they behaved in a very friendly manner when we asked too many questions. It is easy to use, allows us to be very well organized, and keeps us up to date with billing and on track with projects. The simplicity of use and the software interface make it very attractive and intuitive.
Cons
I cant really think of a single one. We literally had no issues, no downtime, or other problems. There are many nice features that we haven’t tried out yet. Maybe we’ll expand our use of those features, and perhaps then there might be some shortcomings that come forth, but at the moment, nothing to report in the cons section. The only thing left to say is "keep it up", and also do offer just a little better pricing packages for companies who classify as startups.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
James D. Nevil
Marketing Manager, Employees: 15-20 employees
Nov 10, 2022
Best customer support
Best customer support
Pros
The product is recognized for effectively addressing time tracking team capacity and project cost management needs. Exceptional customer support is a highlight with a specific representative receiving praise.
Cons
The product is not as intuitive as desired particularly regarding the setup and administration of various types of retainers.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Jeremy
Marketing and Advertising, 11-50 employees
Nov 01, 2022
Insufficient for large projects.
Insufficient for large projects.
Pros
Customer support is praised for its professionalism and the softwares interface is acknowledged for its speed.
Cons
The products inflexibility and limited customization for managing large projects are a drawback. Integration options for communication with other software are lacking and the process of adding updates and features can be timeconsuming.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Sarah
Computer Software, 500+ employees
Nov 01, 2022
Great Product Great Staff
Great Product Great Staff
Pros
Users appreciate the ease of use feature richness and responsive support. Learning to use the product was made simple due to the support and builtin guidance.
Cons
While the product meets their needs users mention a desire for more customization in the invoice and report aspects.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Lukas
Design, 1-10 employees
Nov 01, 2022
FunctionFox: My first choice for optimal resource allocation.
FunctionFox: My first choice for optimal resource allocation.
Pros
We just need to enter the time data of our projects and let the FunctionFox deal with the rest. It does almost everything automatically and just requires the least bit of input from your end. I can divide the time and allocate resources at will which is by far the greatest thing it can do. When you forget to record a time for a routine workday, the software reminds you before the day ends which is very helpful. It just needs to be set-up carefully and after that, everything will function as youd expect.
Cons
Its UI is not as intuitive as other software out there. Most of the data it displays is aligned at the bottom edge of the screen which is annoying especially if you have a larger screen like I do. It confuses new users since all the crucial information is usually displayed on the top in literally every other software. If they offered better integrations with other marketing tools like billing and sales management, it would save me a lot of manual labor.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Edwin G.
Marketing and Advertising , 11-50 employees employees
Oct 21, 2022
Using FunctionFox for over a decade.
Using FunctionFox for over a decade.
Pros
Managing 30+ employees and tens of their projects all at the same time is no easy feat. FunctionFox has been helping me for the past 10 years, and I have seen firsthand the improvements it has made to our workflow. The team has never been this organized and reliable. They actually enjoy the light accountability I have over them and strive to outperform their previous performances in order to receive incentives and benefits, etc. There are a lot of reporting formats ready to be generated at a moments notice. And our meetings have been more productive since everyone knows whats going on, so we dont have to waste our time on that.
Cons
Our firm deals with both digital and print media, and each of them requires frequent purchases. This is an area that I think FunctionFox has failed to capture since theres no assistance in creating purchase orders. I would have loved it if an employee could submit a request and I could approve it right away. And it also doesnt let you upload multiple files at one time. which is the most frustrating issue with the software, in my opinion.
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Bonney K.
Marketing and advertising, 11-50 employees employees
Oct 21, 2022
A quintessential piece of code.
A quintessential piece of code.
Pros
It puts basically no limits on you in any way imaginable. I have created hundreds of clients and projects without worrying if the space will run out or something with a similar name already exists. FunctionFox seamlessly divides your projects into individual assignments, which not only speeds up the projects pace but also improves employee involvement. Someone who is more experienced in a certain task would be more efficient doing that part first than handling the entire project altogether. It has a robust mobile app, which further enhances its reliability.
Cons
Theres no complaint to begin with. The software works as expected, and we mostly use it for time tracking, which is more than perfect. However, there are many other features that would be great to have as an option but that we do not currently use. So, it would be great if they offered a way to filter out the features to just keep the ones you use the most at the front. This would make the software appear more organized than it is.
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
James Velasquez.
Information Technology and Services, 1-10 employees employees
Oct 21, 2022
Absolutely amazing when it comes to time tracking. Sadly, I cant say the same about billing.
Absolutely amazing when it comes to time tracking. Sadly, I cant say the same about billing.
Pros
FunctionFox is great at helping you divide your tasks into smaller subtasks so that you can share the responsibilities and quicken response times. We have achieved a greater level of transparency thanks to this feature. It has so many features working together to offer a complete and accurate time tracking solution. We can create as many accounts as we need for every project we are working on, which makes managing them a lot easier. It is by far my favorite time-tracking software to use in the marketing industry.
Cons
It is the greatest software I have used, but sadly, I am forced to move on from it since it has been unable to interface with our billing software. I would have loved to have a workaround so that I could use my billing software, albeit not perfectly but still to some useful extent. There are many other task management programs that do billing just as well without charging us extra. And if not, they all at least offer smooth integrations to deal with your third-party apps.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Carter F.
Marketing and advertising, 11-50 employees employees
Oct 21, 2022
Amazing software with a great team!
Amazing software with a great team!
Pros
I like that the system is easy to understand and operate. I also appreciate the email reminders on days when you havent logged in any time. Once everything is set up, it appears to operate regularly.
Cons
For most new users, the user interface is confusing.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Edwin
Summit AEC, 10-49 employees
Oct 11, 2022
Nothing in life is perfect... But FunctionFox is pretty darn close
Nothing in life is perfect... But FunctionFox is pretty darn close
Pros
Users highlight the softwares ease of use and userfriendliness particularly in time tracking which has simplified reporting to clients. The softwares feature set and customization options are appreciated.
Cons
Users mention a feature they would like for tracking carriedover hours from monthly retainers which is currently not available.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Ashley
Public Relations and Communications, 1-10 employees
Oct 01, 2022
Easy to use with great support
Easy to use with great support
Pros
Users find the product easy to use and appreciate its feature richness. Setting up project and task templates is simple and time tracking provides all necessary information for billing and payroll. Users express satisfaction with every aspect of the product.
Cons
Users do not identify any negative feedback and express contentment with the product.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Steve
Design, 1-10 employees
Oct 01, 2022
FunctionFox
FunctionFox
Pros
Hands down, the best time-tracking and project management software Ive ever used.
Cons
None
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Peyton
Hummingbird Ideas, 10-49 employees
Sep 20, 2022
Assure security
Assure security
Pros
The data is all safe and secure from all internal and external threats.
Cons
Too many small screens causes difficulty in comprehending information.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Harry
DCC, 2-9 employees
Sep 07, 2022
Review of FF
Review of FF
Pros
Users find timesheet entry and account setup easy to use.
Cons
Users express a desire for more software integration particularly with accounting and other tools for direct exports.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Khadoni
Non-Profit Organization MaN/Agement, 11-50 employees
Sep 01, 2022
Smooth and simple
Smooth and simple
Pros
Users appreciate the softwares frictionfree fast login intuitive dashboard reliability and cloud availability. The softwares adaptability to mobile devices is also noted.
Cons
Users find the software to be nearly perfect with no suggested improvements.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Kate
Information Technology and Services, 1-10 employees
Sep 01, 2022
Review of FF
Review of FF
Pros
Users find timesheet entry and account setup easy to use.
Cons
Users express a desire for more software integration particularly with accounting and other tools for direct exports.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Khadoni
Non-Profit Organization MaN/Agement, 11-50 employees
Sep 01, 2022
Smooth and simple
Smooth and simple
Pros
Users appreciate the softwares frictionfree fast login intuitive dashboard reliability and cloud availability. The softwares adaptability to mobile devices is also noted.
Cons
Users find the software to be nearly perfect with no suggested improvements.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Kate
Information Technology and Services, 1-10 employees
Sep 01, 2022
Average performance
Average performance
Pros
I like that the customer support personnel has always been quick to respond and helpful in answering any problems.
Cons
The software appeared to be a touch excessive. Many of the accessible functions felt unnecessary and clogged up the area.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Bruce
Suburbia Studios, 10-49 employees
Aug 24, 2022
Amazing solution
Amazing solution
Pros
Function Fox makes it easier for you to be compensated for your work. Its user-friendly and gets the job done. Project Management has become a breeze ever since weve started using FunctionFox.
Cons
I believe Function Foxs billing system should be a little more flexible.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Sherry
Marketing and Advertising, 2-9 employees
Aug 05, 2022
User Review
User Review
Pros
The Category Calendar view is favored for providing a quick reference of monthly tasks.
Cons
Users express a preference for the Upcoming Actions in the ToDo List to be displayed in order with the next one due at the top for convenience.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Jaydra
Marketing and Advertising, 1-10 employees
Aug 01, 2022
User Review
User Review
Pros
Users particularly like the Category Calendar view for gaining a quick overview of tasks in a given month.
Cons
Users express a preference for the Upcoming Actions in the ToDo List to be displayed in order with the next action due at the top.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Lynn
Marketing and Advertising, 1-10 employees
Aug 01, 2022
We LOVE TimefoxFunction Fox
We LOVE TimefoxFunction Fox
Pros
Users love the softwares simplicity userfriendliness mobility and the fact that its an app. No complaints are reported.
Cons
Users do not identify any negative feedback expressing overall satisfaction with the product.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Ann
Graphic Design, 1-10 employees
Aug 01, 2022
We LOVE TimefoxFunction Fox
We LOVE TimefoxFunction Fox
Pros
Users love the softwares simplicity userfriendliness mobility and the fact that its an app. No complaints are reported.
Cons
Users do not identify any negative feedback expressing overall satisfaction with the product.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Ann
Graphic Design, 1-10 employees
Aug 01, 2022
User Review
User Review
Pros
The Category Calendar view is favored for providing a quick reference of monthly tasks.
Cons
Users express a preference for the Upcoming Actions in the ToDo List to be displayed in order with the next action due at the top.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Lynn
Marketing and Advertising, 1-10 employees
Aug 01, 2022
Satisfactory
Satisfactory
Pros
It was great partnership with them. Their developers maintained the transparency. Our project was submitted on time and it was error free.
Cons
None
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Taylor
Digital industry , 10-49 employees
Jul 19, 2022
Couldnt do without this product
Couldnt do without this product
Pros
Users appreciate the softwares simplicity tiered access to functionalities quick time tracking job cost management and invoicing capabilities.
Cons
Users find no negative aspects to mention expressing satisfaction with the product.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Julie
Marketing and Advertising, 1-10 employees
Jul 01, 2022
User Review
User Review
Pros
The Category Calendar view is favored for providing a quick reference of monthly tasks.
Cons
Users express a preference for the Upcoming Actions in the ToDo List to be displayed in order with the next action due at the top.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Julie
Marketing and Advertising, 1-10 employees
Jul 01, 2022