Total 219 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

21%

3

Stars

5%

2

Stars

3%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

J

Jim

Marketing and Advertising, 1-10 employees

More than a year

5.0
December 2023

We've Been Using FunctionFox for Almost 30 Years

Pros

FunctionFox has proven to be an exceptional service for our marketing agency. The process of tracking time by employee client project and task is incredibly straightforward.

Cons

I desire more robust reporting features and I also hope for an expansion of offerings in the retainers functionality which currently ceases after a two-year period.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

T

Thomas

Design, 1-10 employees

More than a year

5.0
December 2023

Excellent as always

Pros

It has served as an invaluable tool for our business particularly as we navigate a team ranging from 3 to 10 employees especially amidst a global pandemic. While our primary use is for time and project tracking it has proven to be an excellent and versatile resource.

Cons

Every now and then we encounter challenges with the Reports feature where obtaining the desired data or including all necessary data in a report is not achieved.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

U

Ulrich

Medical Practice, 1-10 employees

Less than 6 months

5.0
November 2023

Great FunctionFox !

Pros

I have a positive opinion about this software. FunctionFox stands out as the best in project and time management providing a swift and user-friendly experience. Its top-notch time tracking system categorized by task project and customer along with its user-friendly interface enhances its appeal.

Cons

Identifying any drawbacks to this software proves difficult. It operates seamlessly simplifying tasks effectively.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

6

T

Terri

Public Relations and Communications, 11-50 employees

5.0
June 2023

An Integral Part of Our Day-to-day Operations

Pros

As a consultant firm, we have been using this program daily for more than two years, and it has proven to be very user-friendly. It has become an indispensable tool for our day-to-day operations. The systems time-tracking capabilities have been crucial in accommodating the changes that come with our companys growth. Without it, we would find it challenging to function efficiently.

Cons

Though the overall experience has been positive, there are minor functionality issues that could benefit from improvement. For instance, it would be helpful if the program allowed easier movement of projects between clients, enhancing project management.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

T

Terri

Public Relations and Communications, 11-50 employees

More than a year

5.0
June 2023

We've Used FunctionFox for Years!

Pros

Exceptionally user-friendly this program is a crucial part of our day-to-day operations. As a consulting firm we needed a time-tracking system capable of accommodating essential changes as we continue to expand as a company. To be honest we wouldn't function as effectively without it!

Cons

Minor functionality issues exist that could benefit from improvement such as the ability to transfer projects (beyond clients) from one to another.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

P

Paul

Graphic Design, 1-10 employees

4.0
May 2023

Easy to Use, But Lacks Innovation

Pros

Our small graphic design team has been using this program daily for over two years, and its ease of use is a major advantage. The employees quickly adopted the system, and it has significantly improved our workflow. Time tracking and task management have become more efficient due to its user-friendly nature.

Cons

The main drawback we have noticed is the lack of innovation. While the program is easy to use, we hoped for more innovative features and updates to enhance our creative processes. Additionally, better integration with other software tools would be beneficial for a smoother workflow.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

P

Paul

Graphic Design, 1-10 employees

More than a year

4.0
May 2023

Easy to use

Pros

The streamlined ease of use and successful adoption by employees stand out.

Cons

Insufficient innovation and a lack of integration with other software are notable concerns.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

K

Kentall

Marketing and Advertising, 101-500 employees

Less than 6 months

4.0
April 2023

FunctionFox personal experience review

Pros

For me the most outstanding feature is the efficient time tracking and seamless integration for our project management needs. Updating tasks is simple and the tool's flexibility greatly benefits our team.

Cons

Presently there are no drawbacks to mention as the software is performing well for us and I appreciate its simplicity.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

H

Heidi

Graphic Design, 1-10 employees

More than a year

5.0
April 2023

The best!

Pros

FunctionFox remains easy to use and I've been using it faithfully for over 10 years with no intentions of ever making a switch.

Cons

There truly isn't anything about FunctionFox that I find unfavorable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

L

Lisa

Public Relations and Communications, 1-10 employees

5.0
March 2023

Simplified our time capture and billing process

Pros

It was effortless to get started with and incredibly simple to input time and work descriptions. I especially appreciate the option to customize tasks based on different clients.

Cons

It would be beneficial to have a guide detailing the steps for adding a new clientproject and archiving a completed one.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A

Adam

Architecture & Planning, 1-10 employees

4.0
March 2023

Powerful time and project tracking features

Pros

The implementation of FunctionFox in our office was the smoothest deployment Ive ever experienced for any SAS.

Cons

The way project tasks are organized can be perplexing requiring users to navigate through different tabs. It would be more convenient to have a comprehensive view of all projects in one place.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

K

Katie

Marketing and Advertising, 500+ employees

5.0
March 2023

DTE Review

Pros

The customer service has been exceptional. The responsiveness and helpfulness of the support team have been highly valuable to us.

Cons

The adoption of the software by the team has been a slow process which has somewhat hindered our progress in improving efficiency and worklife balance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

M

Margaret

Marketing and Advertising, 11-50 employees

5.0
February 2023

Customer Service is worth its price in gold

Pros

The software is userfriendly and accessible allowing us to efficiently manage billable and nonbillable hours for our agency.

Cons

Our limitation lies in our understanding of other potential tools that could serve our agency better but we are actively learning.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

J

James

Marketing and Advertising, 11-50 employees

5.0
February 2023

Great software for our needs

Pros

The software offers comprehensive reporting options enabling us to keep track of project hours effectively. The customer service has also been incredibly positive and friendly.

Cons

There is a learning curve due to the abundance of features and initially it can be challenging to locate all the functionalities.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

J

Jesse

Photography, 10-49 employees

5.0
January 2023

Excellent Support

Pros

Their customer service representatives are excellent. They are Consistently there to help me, whether its with best practices advice, odd queries, or reminding me how to locate an employees availability to work on an urgent request.

Cons

Nothing.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

B

Brendan

Relic, 10-49 employees

4.0
January 2023

One of the bests management systems!

Pros

I can use FunctionFox for simple tasks such as timesheets and project tracking, and its light and simple to use with a low learning curve.

Cons

NA

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

S

Sarfaraz

E-Learning, 500+ employees

3.0
January 2023

Streamlining Your Workflow with FunctionFox AllinOne Project Management Solution

Pros

FunctionFox offers various time tracking methods giving designers flexibility. The Gantt charts have proven useful for planning and adjusting project schedules. The software is userfriendly requiring minimal training for designers.

Cons

Backend organization of clients and projects can be confusing and challenging to navigate. Integration options for communication with other software are limited and not userfriendly. Adding updates and new features requires assistance from a FunctionFox representative which can be timeconsuming.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

S

Suzanne

Accounting, 1-10 employees

5.0
January 2023

FunctionFox Simply the best

Pros

FunctionFox is praised for its simplicity ease of use platform stability and responsive customer support. Users appreciate the ability to export data to Excel and visually manage projects.

Cons

The only minor suggestion is the desire for screen display customization with different colors and the inclusion of the company name on every screen display.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

A

Angela

Lunar Strategies, 2-9 employees

5.0
December 2022

FunctionFox Review

Pros

I appreciate how simple it is to use and how simple it is to generate reports with FunctionFox.

Cons

Nothing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

K

Kathy

Bynums Marketing & Communications, Inc., 1-10 employees

3.0
December 2022

A great help to our team!

Pros

With FunctionFox, I really like the actions inside projects, which means that several individuals may work on the same project at the same time.

Cons

The search feature is fantastic, however, when you click on older projects, it takes you back to your actions and assignments rather than to the project itself.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6