Jim
Marketing and Advertising, 1-10 employees
More than a year
“We've Been Using FunctionFox for Almost 30 Years
Pros
FunctionFox has proven to be an exceptional service for our marketing agency. The process of tracking time by employee client project and task is incredibly straightforward.
Cons
I desire more robust reporting features and I also hope for an expansion of offerings in the retainers functionality which currently ceases after a two-year period.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Thomas
Design, 1-10 employees
More than a year
“Excellent as always
Pros
It has served as an invaluable tool for our business particularly as we navigate a team ranging from 3 to 10 employees especially amidst a global pandemic. While our primary use is for time and project tracking it has proven to be an excellent and versatile resource.
Cons
Every now and then we encounter challenges with the Reports feature where obtaining the desired data or including all necessary data in a report is not achieved.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Ulrich
Medical Practice, 1-10 employees
Less than 6 months
“Great FunctionFox !
Pros
I have a positive opinion about this software. FunctionFox stands out as the best in project and time management providing a swift and user-friendly experience. Its top-notch time tracking system categorized by task project and customer along with its user-friendly interface enhances its appeal.
Cons
Identifying any drawbacks to this software proves difficult. It operates seamlessly simplifying tasks effectively.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
6
Terri
Public Relations and Communications, 11-50 employees
“An Integral Part of Our Day-to-day Operations
Pros
As a consultant firm, we have been using this program daily for more than two years, and it has proven to be very user-friendly. It has become an indispensable tool for our day-to-day operations. The systems time-tracking capabilities have been crucial in accommodating the changes that come with our companys growth. Without it, we would find it challenging to function efficiently.
Cons
Though the overall experience has been positive, there are minor functionality issues that could benefit from improvement. For instance, it would be helpful if the program allowed easier movement of projects between clients, enhancing project management.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Terri
Public Relations and Communications, 11-50 employees
More than a year
“We've Used FunctionFox for Years!
Pros
Exceptionally user-friendly this program is a crucial part of our day-to-day operations. As a consulting firm we needed a time-tracking system capable of accommodating essential changes as we continue to expand as a company. To be honest we wouldn't function as effectively without it!
Cons
Minor functionality issues exist that could benefit from improvement such as the ability to transfer projects (beyond clients) from one to another.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Paul
Graphic Design, 1-10 employees
“Easy to Use, But Lacks Innovation
Pros
Our small graphic design team has been using this program daily for over two years, and its ease of use is a major advantage. The employees quickly adopted the system, and it has significantly improved our workflow. Time tracking and task management have become more efficient due to its user-friendly nature.
Cons
The main drawback we have noticed is the lack of innovation. While the program is easy to use, we hoped for more innovative features and updates to enhance our creative processes. Additionally, better integration with other software tools would be beneficial for a smoother workflow.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Paul
Graphic Design, 1-10 employees
More than a year
“Easy to use
Pros
The streamlined ease of use and successful adoption by employees stand out.
Cons
Insufficient innovation and a lack of integration with other software are notable concerns.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Kentall
Marketing and Advertising, 101-500 employees
Less than 6 months
“FunctionFox personal experience review
Pros
For me the most outstanding feature is the efficient time tracking and seamless integration for our project management needs. Updating tasks is simple and the tool's flexibility greatly benefits our team.
Cons
Presently there are no drawbacks to mention as the software is performing well for us and I appreciate its simplicity.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Heidi
Graphic Design, 1-10 employees
More than a year
“The best!
Pros
FunctionFox remains easy to use and I've been using it faithfully for over 10 years with no intentions of ever making a switch.
Cons
There truly isn't anything about FunctionFox that I find unfavorable.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Lisa
Public Relations and Communications, 1-10 employees
“Simplified our time capture and billing process
Pros
It was effortless to get started with and incredibly simple to input time and work descriptions. I especially appreciate the option to customize tasks based on different clients.
Cons
It would be beneficial to have a guide detailing the steps for adding a new clientproject and archiving a completed one.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Adam
Architecture & Planning, 1-10 employees
“Powerful time and project tracking features
Pros
The implementation of FunctionFox in our office was the smoothest deployment Ive ever experienced for any SAS.
Cons
The way project tasks are organized can be perplexing requiring users to navigate through different tabs. It would be more convenient to have a comprehensive view of all projects in one place.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Katie
Marketing and Advertising, 500+ employees
“DTE Review
Pros
The customer service has been exceptional. The responsiveness and helpfulness of the support team have been highly valuable to us.
Cons
The adoption of the software by the team has been a slow process which has somewhat hindered our progress in improving efficiency and worklife balance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Margaret
Marketing and Advertising, 11-50 employees
“Customer Service is worth its price in gold
Pros
The software is userfriendly and accessible allowing us to efficiently manage billable and nonbillable hours for our agency.
Cons
Our limitation lies in our understanding of other potential tools that could serve our agency better but we are actively learning.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
James
Marketing and Advertising, 11-50 employees
“Great software for our needs
Pros
The software offers comprehensive reporting options enabling us to keep track of project hours effectively. The customer service has also been incredibly positive and friendly.
Cons
There is a learning curve due to the abundance of features and initially it can be challenging to locate all the functionalities.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Jesse
Photography, 10-49 employees
“Excellent Support
Pros
Their customer service representatives are excellent. They are Consistently there to help me, whether its with best practices advice, odd queries, or reminding me how to locate an employees availability to work on an urgent request.
Cons
Nothing.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Brendan
Relic, 10-49 employees
“One of the bests management systems!
Pros
I can use FunctionFox for simple tasks such as timesheets and project tracking, and its light and simple to use with a low learning curve.
Cons
NA
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
Sarfaraz
E-Learning, 500+ employees
“Streamlining Your Workflow with FunctionFox AllinOne Project Management Solution
Pros
FunctionFox offers various time tracking methods giving designers flexibility. The Gantt charts have proven useful for planning and adjusting project schedules. The software is userfriendly requiring minimal training for designers.
Cons
Backend organization of clients and projects can be confusing and challenging to navigate. Integration options for communication with other software are limited and not userfriendly. Adding updates and new features requires assistance from a FunctionFox representative which can be timeconsuming.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Suzanne
Accounting, 1-10 employees
“FunctionFox Simply the best
Pros
FunctionFox is praised for its simplicity ease of use platform stability and responsive customer support. Users appreciate the ability to export data to Excel and visually manage projects.
Cons
The only minor suggestion is the desire for screen display customization with different colors and the inclusion of the company name on every screen display.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Angela
Lunar Strategies, 2-9 employees
“FunctionFox Review
Pros
I appreciate how simple it is to use and how simple it is to generate reports with FunctionFox.
Cons
Nothing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Kathy
Bynums Marketing & Communications, Inc., 1-10 employees
“A great help to our team!
Pros
With FunctionFox, I really like the actions inside projects, which means that several individuals may work on the same project at the same time.
Cons
The search feature is fantastic, however, when you click on older projects, it takes you back to your actions and assignments rather than to the project itself.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
Jennie
Used.ca, 10-49 employees
“FunctionFox!
Pros
I appreciate that with FunctionFox If youre strong with time management, you can simply enter the hours youve spent on a project or set a timer that will monitor your hours until you turn it off
Cons
None
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
9
Laura
Marketing and Advertising, 11-50 employees
“Easytouse platform and great customer service
Pros
FunctionFox is commended for its simplicity and userfriendliness. The support team is recognized for their assistance in setting up the platform. The reporting features are considered insightful.
Cons
Customized reporting can be challenging to set up but the support team is readily available to help with this aspect.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Lynn
Graphic Design, 1-10 employees
“FunctionFox is a vital tool to accurately track expenses so you get paid for all you do.
Pros
Users emphasize the importance of time tracking reporting and organizing features in accurately invoicing for work. No complaints are reported.
Cons
No negative feedback is provided with users expressing satisfaction with the product.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Jeremy
Marketing and Advertising, 11-50 employees
“Best customer support
Pros
The product is recognized for effectively addressing time tracking team capacity and project cost management needs. Exceptional customer support is a highlight with a specific representative receiving praise.
Cons
The product is not as intuitive as desired particularly regarding the setup and administration of various types of retainers.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Sarah
Computer Software, 500+ employees
“Insufficient for large projects.
Pros
Customer support is praised for its professionalism and the softwares interface is acknowledged for its speed.
Cons
The products inflexibility and limited customization for managing large projects are a drawback. Integration options for communication with other software are lacking and the process of adding updates and features can be timeconsuming.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Lukas
Design, 1-10 employees
“Great Product Great Staff
Pros
Users appreciate the ease of use feature richness and responsive support. Learning to use the product was made simple due to the support and builtin guidance.
Cons
While the product meets their needs users mention a desire for more customization in the invoice and report aspects.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Edwin G.
Marketing and Advertising , 11-50 employees
“FunctionFox: My first choice for optimal resource allocation.
Pros
We just need to enter the time data of our projects and let the FunctionFox deal with the rest. It does almost everything automatically and just requires the least bit of input from your end. I can divide the time and allocate resources at will which is by far the greatest thing it can do. When you forget to record a time for a routine workday, the software reminds you before the day ends which is very helpful. It just needs to be set-up carefully and after that, everything will function as youd expect.
Cons
Its UI is not as intuitive as other software out there. Most of the data it displays is aligned at the bottom edge of the screen which is annoying especially if you have a larger screen like I do. It confuses new users since all the crucial information is usually displayed on the top in literally every other software. If they offered better integrations with other marketing tools like billing and sales management, it would save me a lot of manual labor.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Bonney K.
Marketing and advertising, 11-50 employees
“Using FunctionFox for over a decade.
Pros
Managing 30+ employees and tens of their projects all at the same time is no easy feat. FunctionFox has been helping me for the past 10 years, and I have seen firsthand the improvements it has made to our workflow. The team has never been this organized and reliable. They actually enjoy the light accountability I have over them and strive to outperform their previous performances in order to receive incentives and benefits, etc. There are a lot of reporting formats ready to be generated at a moments notice. And our meetings have been more productive since everyone knows whats going on, so we dont have to waste our time on that.
Cons
Our firm deals with both digital and print media, and each of them requires frequent purchases. This is an area that I think FunctionFox has failed to capture since theres no assistance in creating purchase orders. I would have loved it if an employee could submit a request and I could approve it right away. And it also doesnt let you upload multiple files at one time. which is the most frustrating issue with the software, in my opinion.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
James Velasquez.
Information Technology and Services, 1-10 employees
“A quintessential piece of code.
Pros
It puts basically no limits on you in any way imaginable. I have created hundreds of clients and projects without worrying if the space will run out or something with a similar name already exists. FunctionFox seamlessly divides your projects into individual assignments, which not only speeds up the projects pace but also improves employee involvement. Someone who is more experienced in a certain task would be more efficient doing that part first than handling the entire project altogether. It has a robust mobile app, which further enhances its reliability.
Cons
Theres no complaint to begin with. The software works as expected, and we mostly use it for time tracking, which is more than perfect. However, there are many other features that would be great to have as an option but that we do not currently use. So, it would be great if they offered a way to filter out the features to just keep the ones you use the most at the front. This would make the software appear more organized than it is.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
9
Carter F.
Marketing and advertising, 11-50 employees
“Absolutely amazing when it comes to time tracking. Sadly, I cant say the same about billing.
Pros
FunctionFox is great at helping you divide your tasks into smaller subtasks so that you can share the responsibilities and quicken response times. We have achieved a greater level of transparency thanks to this feature. It has so many features working together to offer a complete and accurate time tracking solution. We can create as many accounts as we need for every project we are working on, which makes managing them a lot easier. It is by far my favorite time-tracking software to use in the marketing industry.
Cons
It is the greatest software I have used, but sadly, I am forced to move on from it since it has been unable to interface with our billing software. I would have loved to have a workaround so that I could use my billing software, albeit not perfectly but still to some useful extent. There are many other task management programs that do billing just as well without charging us extra. And if not, they all at least offer smooth integrations to deal with your third-party apps.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Edwin
Summit AEC, 10-49 employees
“Amazing software with a great team!
Pros
I like that the system is easy to understand and operate. I also appreciate the email reminders on days when you havent logged in any time. Once everything is set up, it appears to operate regularly.
Cons
For most new users, the user interface is confusing.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
9
Ashley
Public Relations and Communications, 1-10 employees
“Nothing in life is perfect... But FunctionFox is pretty darn close
Pros
Users highlight the softwares ease of use and userfriendliness particularly in time tracking which has simplified reporting to clients. The softwares feature set and customization options are appreciated.
Cons
Users mention a feature they would like for tracking carriedover hours from monthly retainers which is currently not available.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Steve
Design, 1-10 employees
“Easy to use with great support
Pros
Users find the product easy to use and appreciate its feature richness. Setting up project and task templates is simple and time tracking provides all necessary information for billing and payroll. Users express satisfaction with every aspect of the product.
Cons
Users do not identify any negative feedback and express contentment with the product.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Peyton
Hummingbird Ideas, 10-49 employees
“FunctionFox
Pros
Hands down, the best time-tracking and project management software Ive ever used.
Cons
None
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Harry
DCC, 2-9 employees
“Assure security
Pros
The data is all safe and secure from all internal and external threats.
Cons
Too many small screens causes difficulty in comprehending information.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
Khadoni
Non-Profit Organization Management, 11-50 employees
“Review of FF
Pros
Users find timesheet entry and account setup easy to use.
Cons
Users express a desire for more software integration particularly with accounting and other tools for direct exports.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Kate
Information Technology and Services, 1-10 employees
“Smooth and simple
Pros
Users appreciate the softwares frictionfree fast login intuitive dashboard reliability and cloud availability. The softwares adaptability to mobile devices is also noted.
Cons
Users find the software to be nearly perfect with no suggested improvements.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Bruce
Suburbia Studios, 10-49 employees
“Average performance
Pros
I like that the customer support personnel has always been quick to respond and helpful in answering any problems.
Cons
The software appeared to be a touch excessive. Many of the accessible functions felt unnecessary and clogged up the area.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Sherry
Marketing and Advertising, 2-9 employees
“Amazing solution
Pros
Function Fox makes it easier for you to be compensated for your work. Its user-friendly and gets the job done. Project Management has become a breeze ever since weve started using FunctionFox.
Cons
I believe Function Foxs billing system should be a little more flexible.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jaydra
Marketing and Advertising, 1-10 employees
“User Review
Pros
The Category Calendar view is favored for providing a quick reference of monthly tasks.
Cons
Users express a preference for the Upcoming Actions in the ToDo List to be displayed in order with the next one due at the top for convenience.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Lynn
Marketing and Advertising, 1-10 employees
“User Review
Pros
Users particularly like the Category Calendar view for gaining a quick overview of tasks in a given month.
Cons
Users express a preference for the Upcoming Actions in the ToDo List to be displayed in order with the next action due at the top.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Ann
Graphic Design, 1-10 employees
“We LOVE TimefoxFunction Fox
Pros
Users love the softwares simplicity userfriendliness mobility and the fact that its an app. No complaints are reported.
Cons
Users do not identify any negative feedback expressing overall satisfaction with the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Lynn
Marketing and Advertising, 1-10 employees
“User Review
Pros
The Category Calendar view is favored for providing a quick reference of monthly tasks.
Cons
Users express a preference for the Upcoming Actions in the ToDo List to be displayed in order with the next action due at the top.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Taylor
Digital industry , 10-49 employees
“Satisfactory
Pros
It was great partnership with them. Their developers maintained the transparency. Our project was submitted on time and it was error free.
Cons
None
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Julie
Marketing and Advertising, 1-10 employees
“Couldnt do without this product
Pros
Users appreciate the softwares simplicity tiered access to functionalities quick time tracking job cost management and invoicing capabilities.
Cons
Users find no negative aspects to mention expressing satisfaction with the product.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Julie
Marketing and Advertising, 1-10 employees
“User Review
Pros
The Category Calendar view is favored for providing a quick reference of monthly tasks.
Cons
Users express a preference for the Upcoming Actions in the ToDo List to be displayed in order with the next action due at the top.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Warren
Design, 11-50 employees
“Best Time Tracking Software
Pros
I find it incredibly userfriendly and it simplifies time tracking. The reporting features are excellent.
Cons
It would be great if the CEO desktop provided a snapshot of all customers and project status.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Jake
Public Relations and Communications, 1-10 employees
“Great Software for Agencies and Consultancies
Pros
The system is easy to use offers great reporting and boasts a clean interface.
Cons
It lacks the ability to completely delete past projects.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Mary
Graphic Design, 1-10 employees
“Very Helpful Software for Our Small Business
Pros
It aids in tracking billable time for various projects.
Cons
No specific drawbacks to mention.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Ashley
Graphic Design, 1-10 employees
“Indispensable for Tracking Time
Pros
I love the stopwatch timer for precise time tracking and producing detailed reports for client invoicing.
Cons
No improvements needed its amazing
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9