Total 219 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

21%

3

Stars

5%

2

Stars

3%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

J

Jim

Marketing and Advertising, 1-10 employees

More than a year

5.0
December 2023

We've Been Using FunctionFox for Almost 30 Years

Pros

FunctionFox has proven to be an exceptional service for our marketing agency. The process of tracking time by employee client project and task is incredibly straightforward.

Cons

I desire more robust reporting features and I also hope for an expansion of offerings in the retainers functionality which currently ceases after a two-year period.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

T

Thomas

Design, 1-10 employees

More than a year

5.0
December 2023

Excellent as always

Pros

It has served as an invaluable tool for our business particularly as we navigate a team ranging from 3 to 10 employees especially amidst a global pandemic. While our primary use is for time and project tracking it has proven to be an excellent and versatile resource.

Cons

Every now and then we encounter challenges with the Reports feature where obtaining the desired data or including all necessary data in a report is not achieved.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

U

Ulrich

Medical Practice, 1-10 employees

Less than 6 months

5.0
November 2023

Great FunctionFox !

Pros

I have a positive opinion about this software. FunctionFox stands out as the best in project and time management providing a swift and user-friendly experience. Its top-notch time tracking system categorized by task project and customer along with its user-friendly interface enhances its appeal.

Cons

Identifying any drawbacks to this software proves difficult. It operates seamlessly simplifying tasks effectively.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

6

T

Terri

Public Relations and Communications, 11-50 employees

5.0
June 2023

An Integral Part of Our Day-to-day Operations

Pros

As a consultant firm, we have been using this program daily for more than two years, and it has proven to be very user-friendly. It has become an indispensable tool for our day-to-day operations. The systems time-tracking capabilities have been crucial in accommodating the changes that come with our companys growth. Without it, we would find it challenging to function efficiently.

Cons

Though the overall experience has been positive, there are minor functionality issues that could benefit from improvement. For instance, it would be helpful if the program allowed easier movement of projects between clients, enhancing project management.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

T

Terri

Public Relations and Communications, 11-50 employees

More than a year

5.0
June 2023

We've Used FunctionFox for Years!

Pros

Exceptionally user-friendly this program is a crucial part of our day-to-day operations. As a consulting firm we needed a time-tracking system capable of accommodating essential changes as we continue to expand as a company. To be honest we wouldn't function as effectively without it!

Cons

Minor functionality issues exist that could benefit from improvement such as the ability to transfer projects (beyond clients) from one to another.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

P

Paul

Graphic Design, 1-10 employees

4.0
May 2023

Easy to Use, But Lacks Innovation

Pros

Our small graphic design team has been using this program daily for over two years, and its ease of use is a major advantage. The employees quickly adopted the system, and it has significantly improved our workflow. Time tracking and task management have become more efficient due to its user-friendly nature.

Cons

The main drawback we have noticed is the lack of innovation. While the program is easy to use, we hoped for more innovative features and updates to enhance our creative processes. Additionally, better integration with other software tools would be beneficial for a smoother workflow.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

P

Paul

Graphic Design, 1-10 employees

More than a year

4.0
May 2023

Easy to use

Pros

The streamlined ease of use and successful adoption by employees stand out.

Cons

Insufficient innovation and a lack of integration with other software are notable concerns.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

K

Kentall

Marketing and Advertising, 101-500 employees

Less than 6 months

4.0
April 2023

FunctionFox personal experience review

Pros

For me the most outstanding feature is the efficient time tracking and seamless integration for our project management needs. Updating tasks is simple and the tool's flexibility greatly benefits our team.

Cons

Presently there are no drawbacks to mention as the software is performing well for us and I appreciate its simplicity.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

H

Heidi

Graphic Design, 1-10 employees

More than a year

5.0
April 2023

The best!

Pros

FunctionFox remains easy to use and I've been using it faithfully for over 10 years with no intentions of ever making a switch.

Cons

There truly isn't anything about FunctionFox that I find unfavorable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

L

Lisa

Public Relations and Communications, 1-10 employees

5.0
March 2023

Simplified our time capture and billing process

Pros

It was effortless to get started with and incredibly simple to input time and work descriptions. I especially appreciate the option to customize tasks based on different clients.

Cons

It would be beneficial to have a guide detailing the steps for adding a new clientproject and archiving a completed one.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A

Adam

Architecture & Planning, 1-10 employees

4.0
March 2023

Powerful time and project tracking features

Pros

The implementation of FunctionFox in our office was the smoothest deployment Ive ever experienced for any SAS.

Cons

The way project tasks are organized can be perplexing requiring users to navigate through different tabs. It would be more convenient to have a comprehensive view of all projects in one place.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

K

Katie

Marketing and Advertising, 500+ employees

5.0
March 2023

DTE Review

Pros

The customer service has been exceptional. The responsiveness and helpfulness of the support team have been highly valuable to us.

Cons

The adoption of the software by the team has been a slow process which has somewhat hindered our progress in improving efficiency and worklife balance.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

M

Margaret

Marketing and Advertising, 11-50 employees

5.0
February 2023

Customer Service is worth its price in gold

Pros

The software is userfriendly and accessible allowing us to efficiently manage billable and nonbillable hours for our agency.

Cons

Our limitation lies in our understanding of other potential tools that could serve our agency better but we are actively learning.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

J

James

Marketing and Advertising, 11-50 employees

5.0
February 2023

Great software for our needs

Pros

The software offers comprehensive reporting options enabling us to keep track of project hours effectively. The customer service has also been incredibly positive and friendly.

Cons

There is a learning curve due to the abundance of features and initially it can be challenging to locate all the functionalities.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

J

Jesse

Photography, 10-49 employees

5.0
January 2023

Excellent Support

Pros

Their customer service representatives are excellent. They are Consistently there to help me, whether its with best practices advice, odd queries, or reminding me how to locate an employees availability to work on an urgent request.

Cons

Nothing.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

B

Brendan

Relic, 10-49 employees

4.0
January 2023

One of the bests management systems!

Pros

I can use FunctionFox for simple tasks such as timesheets and project tracking, and its light and simple to use with a low learning curve.

Cons

NA

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

S

Sarfaraz

E-Learning, 500+ employees

3.0
January 2023

Streamlining Your Workflow with FunctionFox AllinOne Project Management Solution

Pros

FunctionFox offers various time tracking methods giving designers flexibility. The Gantt charts have proven useful for planning and adjusting project schedules. The software is userfriendly requiring minimal training for designers.

Cons

Backend organization of clients and projects can be confusing and challenging to navigate. Integration options for communication with other software are limited and not userfriendly. Adding updates and new features requires assistance from a FunctionFox representative which can be timeconsuming.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

S

Suzanne

Accounting, 1-10 employees

5.0
January 2023

FunctionFox Simply the best

Pros

FunctionFox is praised for its simplicity ease of use platform stability and responsive customer support. Users appreciate the ability to export data to Excel and visually manage projects.

Cons

The only minor suggestion is the desire for screen display customization with different colors and the inclusion of the company name on every screen display.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

A

Angela

Lunar Strategies, 2-9 employees

5.0
December 2022

FunctionFox Review

Pros

I appreciate how simple it is to use and how simple it is to generate reports with FunctionFox.

Cons

Nothing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

K

Kathy

Bynums Marketing & Communications, Inc., 1-10 employees

3.0
December 2022

A great help to our team!

Pros

With FunctionFox, I really like the actions inside projects, which means that several individuals may work on the same project at the same time.

Cons

The search feature is fantastic, however, when you click on older projects, it takes you back to your actions and assignments rather than to the project itself.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6

J

Jennie

Used.ca, 10-49 employees

4.0
December 2022

FunctionFox!

Pros

I appreciate that with FunctionFox If youre strong with time management, you can simply enter the hours youve spent on a project or set a timer that will monitor your hours until you turn it off

Cons

None

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

L

Laura

Marketing and Advertising, 11-50 employees

5.0
December 2022

Easytouse platform and great customer service

Pros

FunctionFox is commended for its simplicity and userfriendliness. The support team is recognized for their assistance in setting up the platform. The reporting features are considered insightful.

Cons

Customized reporting can be challenging to set up but the support team is readily available to help with this aspect.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

L

Lynn

Graphic Design, 1-10 employees

5.0
December 2022

FunctionFox is a vital tool to accurately track expenses so you get paid for all you do.

Pros

Users emphasize the importance of time tracking reporting and organizing features in accurately invoicing for work. No complaints are reported.

Cons

No negative feedback is provided with users expressing satisfaction with the product.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

J

Jeremy

Marketing and Advertising, 11-50 employees

4.0
November 2022

Best customer support

Pros

The product is recognized for effectively addressing time tracking team capacity and project cost management needs. Exceptional customer support is a highlight with a specific representative receiving praise.

Cons

The product is not as intuitive as desired particularly regarding the setup and administration of various types of retainers.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

S

Sarah

Computer Software, 500+ employees

3.0
November 2022

Insufficient for large projects.

Pros

Customer support is praised for its professionalism and the softwares interface is acknowledged for its speed.

Cons

The products inflexibility and limited customization for managing large projects are a drawback. Integration options for communication with other software are lacking and the process of adding updates and features can be timeconsuming.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

L

Lukas

Design, 1-10 employees

5.0
November 2022

Great Product Great Staff

Pros

Users appreciate the ease of use feature richness and responsive support. Learning to use the product was made simple due to the support and builtin guidance.

Cons

While the product meets their needs users mention a desire for more customization in the invoice and report aspects.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

EG

Edwin G.

Marketing and Advertising , 11-50 employees

4.0
October 2022

FunctionFox: My first choice for optimal resource allocation.

Pros

We just need to enter the time data of our projects and let the FunctionFox deal with the rest. It does almost everything automatically and just requires the least bit of input from your end. I can divide the time and allocate resources at will which is by far the greatest thing it can do. When you forget to record a time for a routine workday, the software reminds you before the day ends which is very helpful. It just needs to be set-up carefully and after that, everything will function as youd expect.

Cons

Its UI is not as intuitive as other software out there. Most of the data it displays is aligned at the bottom edge of the screen which is annoying especially if you have a larger screen like I do. It confuses new users since all the crucial information is usually displayed on the top in literally every other software. If they offered better integrations with other marketing tools like billing and sales management, it would save me a lot of manual labor.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

BK

Bonney K.

Marketing and advertising, 11-50 employees

4.0
October 2022

Using FunctionFox for over a decade.

Pros

Managing 30+ employees and tens of their projects all at the same time is no easy feat. FunctionFox has been helping me for the past 10 years, and I have seen firsthand the improvements it has made to our workflow. The team has never been this organized and reliable. They actually enjoy the light accountability I have over them and strive to outperform their previous performances in order to receive incentives and benefits, etc. There are a lot of reporting formats ready to be generated at a moments notice. And our meetings have been more productive since everyone knows whats going on, so we dont have to waste our time on that.

Cons

Our firm deals with both digital and print media, and each of them requires frequent purchases. This is an area that I think FunctionFox has failed to capture since theres no assistance in creating purchase orders. I would have loved it if an employee could submit a request and I could approve it right away. And it also doesnt let you upload multiple files at one time. which is the most frustrating issue with the software, in my opinion.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

JV

James Velasquez.

Information Technology and Services, 1-10 employees

4.0
October 2022

A quintessential piece of code.

Pros

It puts basically no limits on you in any way imaginable. I have created hundreds of clients and projects without worrying if the space will run out or something with a similar name already exists. FunctionFox seamlessly divides your projects into individual assignments, which not only speeds up the projects pace but also improves employee involvement. Someone who is more experienced in a certain task would be more efficient doing that part first than handling the entire project altogether. It has a robust mobile app, which further enhances its reliability.

Cons

Theres no complaint to begin with. The software works as expected, and we mostly use it for time tracking, which is more than perfect. However, there are many other features that would be great to have as an option but that we do not currently use. So, it would be great if they offered a way to filter out the features to just keep the ones you use the most at the front. This would make the software appear more organized than it is.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

CF

Carter F.

Marketing and advertising, 11-50 employees

4.0
October 2022

Absolutely amazing when it comes to time tracking. Sadly, I cant say the same about billing.

Pros

FunctionFox is great at helping you divide your tasks into smaller subtasks so that you can share the responsibilities and quicken response times. We have achieved a greater level of transparency thanks to this feature. It has so many features working together to offer a complete and accurate time tracking solution. We can create as many accounts as we need for every project we are working on, which makes managing them a lot easier. It is by far my favorite time-tracking software to use in the marketing industry.

Cons

It is the greatest software I have used, but sadly, I am forced to move on from it since it has been unable to interface with our billing software. I would have loved to have a workaround so that I could use my billing software, albeit not perfectly but still to some useful extent. There are many other task management programs that do billing just as well without charging us extra. And if not, they all at least offer smooth integrations to deal with your third-party apps.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

E

Edwin

Summit AEC, 10-49 employees

4.0
October 2022

Amazing software with a great team!

Pros

I like that the system is easy to understand and operate. I also appreciate the email reminders on days when you havent logged in any time. Once everything is set up, it appears to operate regularly.

Cons

For most new users, the user interface is confusing.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

9

A

Ashley

Public Relations and Communications, 1-10 employees

5.0
October 2022

Nothing in life is perfect... But FunctionFox is pretty darn close

Pros

Users highlight the softwares ease of use and userfriendliness particularly in time tracking which has simplified reporting to clients. The softwares feature set and customization options are appreciated.

Cons

Users mention a feature they would like for tracking carriedover hours from monthly retainers which is currently not available.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

S

Steve

Design, 1-10 employees

5.0
October 2022

Easy to use with great support

Pros

Users find the product easy to use and appreciate its feature richness. Setting up project and task templates is simple and time tracking provides all necessary information for billing and payroll. Users express satisfaction with every aspect of the product.

Cons

Users do not identify any negative feedback and express contentment with the product.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

P

Peyton

Hummingbird Ideas, 10-49 employees

5.0
September 2022

FunctionFox

Pros

Hands down, the best time-tracking and project management software Ive ever used.

Cons

None

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

H

Harry

DCC, 2-9 employees

3.0
September 2022

Assure security

Pros

The data is all safe and secure from all internal and external threats.

Cons

Too many small screens causes difficulty in comprehending information.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

K

Khadoni

Non-Profit Organization Management, 11-50 employees

4.0
September 2022

Review of FF

Pros

Users find timesheet entry and account setup easy to use.

Cons

Users express a desire for more software integration particularly with accounting and other tools for direct exports.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

K

Kate

Information Technology and Services, 1-10 employees

5.0
September 2022

Smooth and simple

Pros

Users appreciate the softwares frictionfree fast login intuitive dashboard reliability and cloud availability. The softwares adaptability to mobile devices is also noted.

Cons

Users find the software to be nearly perfect with no suggested improvements.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

B

Bruce

Suburbia Studios, 10-49 employees

3.0
August 2022

Average performance

Pros

I like that the customer support personnel has always been quick to respond and helpful in answering any problems.

Cons

The software appeared to be a touch excessive. Many of the accessible functions felt unnecessary and clogged up the area.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

S

Sherry

Marketing and Advertising, 2-9 employees

5.0
August 2022

Amazing solution

Pros

Function Fox makes it easier for you to be compensated for your work. Its user-friendly and gets the job done. Project Management has become a breeze ever since weve started using FunctionFox.

Cons

I believe Function Foxs billing system should be a little more flexible.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

J

Jaydra

Marketing and Advertising, 1-10 employees

4.0
August 2022

User Review

Pros

The Category Calendar view is favored for providing a quick reference of monthly tasks.

Cons

Users express a preference for the Upcoming Actions in the ToDo List to be displayed in order with the next one due at the top for convenience.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

L

Lynn

Marketing and Advertising, 1-10 employees

4.0
August 2022

User Review

Pros

Users particularly like the Category Calendar view for gaining a quick overview of tasks in a given month.

Cons

Users express a preference for the Upcoming Actions in the ToDo List to be displayed in order with the next action due at the top.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

A

Ann

Graphic Design, 1-10 employees

5.0
August 2022

We LOVE TimefoxFunction Fox

Pros

Users love the softwares simplicity userfriendliness mobility and the fact that its an app. No complaints are reported.

Cons

Users do not identify any negative feedback expressing overall satisfaction with the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

L

Lynn

Marketing and Advertising, 1-10 employees

4.0
August 2022

User Review

Pros

The Category Calendar view is favored for providing a quick reference of monthly tasks.

Cons

Users express a preference for the Upcoming Actions in the ToDo List to be displayed in order with the next action due at the top.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

T

Taylor

Digital industry , 10-49 employees

4.0
July 2022

Satisfactory

Pros

It was great partnership with them. Their developers maintained the transparency. Our project was submitted on time and it was error free.

Cons

None

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8

J

Julie

Marketing and Advertising, 1-10 employees

5.0
July 2022

Couldnt do without this product

Pros

Users appreciate the softwares simplicity tiered access to functionalities quick time tracking job cost management and invoicing capabilities.

Cons

Users find no negative aspects to mention expressing satisfaction with the product.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

J

Julie

Marketing and Advertising, 1-10 employees

5.0
July 2022

User Review

Pros

The Category Calendar view is favored for providing a quick reference of monthly tasks.

Cons

Users express a preference for the Upcoming Actions in the ToDo List to be displayed in order with the next action due at the top.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

W

Warren

Design, 11-50 employees

5.0
July 2022

Best Time Tracking Software

Pros

I find it incredibly userfriendly and it simplifies time tracking. The reporting features are excellent.

Cons

It would be great if the CEO desktop provided a snapshot of all customers and project status.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

J

Jake

Public Relations and Communications, 1-10 employees

5.0
July 2022

Great Software for Agencies and Consultancies

Pros

The system is easy to use offers great reporting and boasts a clean interface.

Cons

It lacks the ability to completely delete past projects.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

M

Mary

Graphic Design, 1-10 employees

5.0
July 2022

Very Helpful Software for Our Small Business

Pros

It aids in tracking billable time for various projects.

Cons

No specific drawbacks to mention.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A

Ashley

Graphic Design, 1-10 employees

5.0
July 2022

Indispensable for Tracking Time

Pros

I love the stopwatch timer for precise time tracking and producing detailed reports for client invoicing.

Cons

No improvements needed its amazing

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9