FunctionFox Reviews
Total 219 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars71%
4
Stars21%
3
Stars5%
2
Stars3%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Matt
Not Specified, N/A employees
Less than a year
“Software not easiest to use at first (steps not clear) but great customer support
Pros
The time tracking feature for each project and client allows easy visualization of time allocation, facilitating the creation of professional invoices.
Cons
The steps for building new tasks and clients are frustrating and not obvious, similar to creating project costs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Caitlin
Marketing and Advertising, 1-10 employees
Less than 6 months
“With my stellar CSR helping me learn the website, FunctionFox has been so easy and efficient.
Pros
Once familiar with the website's navigation, the software becomes exceptionally easy to use. It excels in tracking tasks, maintaining accurate time records, and helping businesses understand and modify their time utilization for increased productivity.
Cons
N/A
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Andrea
Not Specified, N/A employees
Less than 6 months
“Very easy to use. If I every have an issue, the customer support team is on it.
Pros
Customizable for different users and affordable, FunctionFox offers easy time input using a watch or manual entry. Client reports are straightforward to run and can be detailed by task.
Cons
Pinning the program to the browser requires refreshing each time to record time correctly. A desktop app for Windows is desired.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kate
Design, 1-10 employees
Less than 6 months
“Great Product!
Pros
The software combines user-friendly navigation with an extensive range of features.
Cons
The QuickBooks export feature is not as flexible as desired. Running monthly invoices individually, rather than collectively for all projects with logged time, is inconvenient.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Sherry
Marketing and Advertising, 1-10 employees
Less than 6 months
“It's a Game Changer
Pros
The timekeeping tools receive praise for their interaction with clients, projects, and tasks, offering editing flexibility.
Cons
Hourly rate recording has been disengaged due to frequent adjustments during reporting and invoicing. Invoicing directly from the software remains a challenge. Additionally, there is a desire for a linkage between the Outlook calendar and Function Fox calendar.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Rachel
Mechanical or Industrial Engineering, 1-10 employees
Less than 6 months
“Function Fox as a time-keeping software
Pros
Notably straightforward and user-friendly in its design.
Cons
N/A
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Harriett
Marketing and Advertising, N/A employees
More than a year
“Clunky movement from timesheet to blog to other
Pros
The blog feature stands out as an excellent tool for documenting the various steps of a project.
Cons
Navigation issues arise when transitioning from specific job time logging to blogging work progress in that job channel. It is not a direct path to the blog, requiring reidentification of the job number.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Griselle
Marketing and Advertising, N/A employees
Free Trial
“Stellar Tool!
Pros
Boasting easy customization, straightforward usability, and exceptional value for the price.
Cons
N/A
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Chris
Design, 1-10 employees
Less than 6 months
“Function Fox is soooo bad. It's so out of date except for a reskinned interface.
Pros
Positive remarks on the appealing design of the recently updated interface.
Cons
Numerous challenges are highlighted, including confusing user navigation, the absence of reporting features found in more affordable alternatives, lack of a desktop time tracking app, and outdated mobile apps.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Jillian
Marketing and Advertising, N/A employees
More than a year
“FunctionFox review - Graphic Designer
Pros
Effortless time tracking is highlighted, especially through the built-in timer/clock. The evolving interface design is appreciated after three years of product use.
Cons
Desire for a more intuitive and visually appealing method to view schedules is expressed. Criticisms include the clunky nature of the current format, a preference for color-coded schedules interfacing with a calendar like Google, and the inconvenience of changes not automatically shifting other items around. The current schedule process is deemed a time-wasting aspect.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Judy
Marketing and Advertising, N/A employees
More than a year
“Creative Service Manager Review
Pros
The efficiency of timekeeping is lauded for simplifying reporting, facilitating the collection and sharing of information with clients.
Cons
The absence of a calendar glance or Gantt chart for projects makes realistic planning for multiple projects challenging.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Sally
Law Practice, N/A employees
Less than 6 months
“Project management and resource management software
Pros
Commendation for excellent product training and customer support, emphasizing their high level of helpfulness.
Cons
Concerns are raised about the absence of utilization rates for personnel.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Jennifer
Mechanical or Industrial Engineering, N/A employees
Free Trial
“It is a good system if you just want to track your employee time sheet
Pros
Positive feedback on the friendliness and helpfulness of the FunctionFox representative. Quick responses to questions and an overall user-friendly app make it a recommended choice for time sheet management.
Cons
The potential improvement of the app with a PTO accrual function is suggested.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Susie
Not Specified, N/A employees
Free Trial
“Their pricing is misleading on their site and your info is incorrect!
Pros
The product leaves a positive initial impression.
Cons
Pricing information on the website is viewed as misleading.
Rating Distribution
Ease of use
5
Value for money
4
Customer Support
6
Functionality
6
Janette
Marketing and Advertising, 101-500 employees
Less than 6 months
“Function Fox Review
Pros
Positive aspects include a user-friendly interface, diverse capabilities, customization options, and particularly notable "to-do" lists.
Cons
The only point of contention is the lack of clarity in finding the customization option for the "To-Do" list, which was clarified with assistance.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Carol
Marketing and Advertising, 1-10 employees
Less than 6 months
“Very User Friendly!
Pros
Difficulty in pinpointing one specific positive aspect due to the overall self-explanatory nature, invaluable help buttons on each page, and outstanding customer service.
Cons
Challenges include unclear page locations, requiring searches, and a preference for decimal hours being imposed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Jason
Internet, N/A employees
Less than a year
“Foxy on FunctionFox!
Pros
Keystone Click initially used BrightPod for web development but it proved unsuitable due to late project deliveries resource overallocation confusing UX and lacking reports. After researching and evaluating FunctionFox Function Point and Paprika we determined FunctionFox to be the best solution. Within three months projects were on time and under budget significantly improving our operations.
Cons
N/A
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
6
Jacquie
Marketing and Advertising, N/A employees
More than a year
“Use FunctionFox and Make Life Easier
Pros
As an Account Manager/Office Manager FunctionFox is indispensable for preparing traffic meetings and keeping client projects up-to-date. Running reports for monthly billing and using the invoicing tool has saved hours. Despite a slightly cumbersome interface customer service is unbeatable.
Cons
There's absolutely nothing I find displeasing about FunctionFox; it stands as an outstanding product that perfectly satisfies the specific requirements I have for it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
4
Christian
Not Specified, N/A employees
Free Trial
“This software is great for keeping track of time. The project management side needs some improvemen
Pros
The time posting process works great allowing easy tracking and use of the app on my phone.
Cons
Sharing the same action between two people necessitates separate entries and there's a limitation on setting actions for the same time each month hindering automation. The absence of a formal training process is a notable aspect I wish had been addressed.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
6
Bonney
Not Specified, N/A employees
Free Trial
“I Love FunctionFox!
Pros
FunctionFox has made me a better manager as a Production/Traffic Manager. I've been using it faithfully for over nine years finding it invaluable for staying organized and on top of things.
Cons
Much like my daily vitamin routine FunctionFox is a must-have every day. Every Monday I generate work in progress (WIP) and to-do lists for our weekly Production/Traffic meetings. It proves instrumental in keeping agency professionals organized and aligned with shared goals. Beyond daily time sheets I leverage it for meeting setups briefings and brainstorming sessions along with producing cost reports and referencing specs and costs for various purposes. FunctionFox provides a comprehensive view in one convenient location aiding in task prioritization based on urgency. The flexibility to use it to the desired extent is a standout feature making it a valuable tool in my arsenal.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
4