Total 219 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

21%

3

Stars

5%

2

Stars

3%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

M

Matt

Not Specified, N/A employees

Less than a year

5.0
May 2017

Software not easiest to use at first (steps not clear) but great customer support

Pros

The time tracking feature for each project and client allows easy visualization of time allocation, facilitating the creation of professional invoices.

Cons

The steps for building new tasks and clients are frustrating and not obvious, similar to creating project costs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

C

Caitlin

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
May 2017

With my stellar CSR helping me learn the website, FunctionFox has been so easy and efficient.

Pros

Once familiar with the website's navigation, the software becomes exceptionally easy to use. It excels in tracking tasks, maintaining accurate time records, and helping businesses understand and modify their time utilization for increased productivity.

Cons

N/A

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Andrea

Not Specified, N/A employees

Less than 6 months

5.0
May 2017

Very easy to use. If I every have an issue, the customer support team is on it.

Pros

Customizable for different users and affordable, FunctionFox offers easy time input using a watch or manual entry. Client reports are straightforward to run and can be detailed by task.

Cons

Pinning the program to the browser requires refreshing each time to record time correctly. A desktop app for Windows is desired.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

K

Kate

Design, 1-10 employees

Less than 6 months

5.0
February 2017

Great Product!

Pros

The software combines user-friendly navigation with an extensive range of features.

Cons

The QuickBooks export feature is not as flexible as desired. Running monthly invoices individually, rather than collectively for all projects with logged time, is inconvenient.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

S

Sherry

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
January 2017

It's a Game Changer

Pros

The timekeeping tools receive praise for their interaction with clients, projects, and tasks, offering editing flexibility.

Cons

Hourly rate recording has been disengaged due to frequent adjustments during reporting and invoicing. Invoicing directly from the software remains a challenge. Additionally, there is a desire for a linkage between the Outlook calendar and Function Fox calendar.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

R

Rachel

Mechanical or Industrial Engineering, 1-10 employees

Less than 6 months

5.0
November 2016

Function Fox as a time-keeping software

Pros

Notably straightforward and user-friendly in its design.

Cons

N/A

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

H

Harriett

Marketing and Advertising, N/A employees

More than a year

2.0
September 2016

Clunky movement from timesheet to blog to other

Pros

The blog feature stands out as an excellent tool for documenting the various steps of a project.

Cons

Navigation issues arise when transitioning from specific job time logging to blogging work progress in that job channel. It is not a direct path to the blog, requiring reidentification of the job number.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

G

Griselle

Marketing and Advertising, N/A employees

Free Trial

5.0
September 2016

Stellar Tool!

Pros

Boasting easy customization, straightforward usability, and exceptional value for the price.

Cons

N/A

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C

Chris

Design, 1-10 employees

Less than 6 months

2.0
September 2016

Function Fox is soooo bad. It's so out of date except for a reskinned interface.

Pros

Positive remarks on the appealing design of the recently updated interface.

Cons

Numerous challenges are highlighted, including confusing user navigation, the absence of reporting features found in more affordable alternatives, lack of a desktop time tracking app, and outdated mobile apps.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

J

Jillian

Marketing and Advertising, N/A employees

More than a year

2.0
September 2016

FunctionFox review - Graphic Designer

Pros

Effortless time tracking is highlighted, especially through the built-in timer/clock. The evolving interface design is appreciated after three years of product use.

Cons

Desire for a more intuitive and visually appealing method to view schedules is expressed. Criticisms include the clunky nature of the current format, a preference for color-coded schedules interfacing with a calendar like Google, and the inconvenience of changes not automatically shifting other items around. The current schedule process is deemed a time-wasting aspect.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

J

Judy

Marketing and Advertising, N/A employees

More than a year

2.0
September 2016

Creative Service Manager Review

Pros

The efficiency of timekeeping is lauded for simplifying reporting, facilitating the collection and sharing of information with clients.

Cons

The absence of a calendar glance or Gantt chart for projects makes realistic planning for multiple projects challenging.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

S

Sally

Law Practice, N/A employees

Less than 6 months

5.0
September 2016

Project management and resource management software

Pros

Commendation for excellent product training and customer support, emphasizing their high level of helpfulness.

Cons

Concerns are raised about the absence of utilization rates for personnel.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

J

Jennifer

Mechanical or Industrial Engineering, N/A employees

Free Trial

5.0
September 2016

It is a good system if you just want to track your employee time sheet

Pros

Positive feedback on the friendliness and helpfulness of the FunctionFox representative. Quick responses to questions and an overall user-friendly app make it a recommended choice for time sheet management.

Cons

The potential improvement of the app with a PTO accrual function is suggested.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

S

Susie

Not Specified, N/A employees

Free Trial

1.0
August 2016

Their pricing is misleading on their site and your info is incorrect!

Pros

The product leaves a positive initial impression.

Cons

Pricing information on the website is viewed as misleading.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

6

Functionality

6

J

Janette

Marketing and Advertising, 101-500 employees

Less than 6 months

5.0
July 2016

Function Fox Review

Pros

Positive aspects include a user-friendly interface, diverse capabilities, customization options, and particularly notable "to-do" lists.

Cons

The only point of contention is the lack of clarity in finding the customization option for the "To-Do" list, which was clarified with assistance.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

C

Carol

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
June 2016

Very User Friendly!

Pros

Difficulty in pinpointing one specific positive aspect due to the overall self-explanatory nature, invaluable help buttons on each page, and outstanding customer service.

Cons

Challenges include unclear page locations, requiring searches, and a preference for decimal hours being imposed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

J

Jason

Internet, N/A employees

Less than a year

5.0
May 2016

Foxy on FunctionFox!

Pros

Keystone Click initially used BrightPod for web development but it proved unsuitable due to late project deliveries resource overallocation confusing UX and lacking reports. After researching and evaluating FunctionFox Function Point and Paprika we determined FunctionFox to be the best solution. Within three months projects were on time and under budget significantly improving our operations.

Cons

N/A

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

6

J

Jacquie

Marketing and Advertising, N/A employees

More than a year

5.0
May 2016

Use FunctionFox and Make Life Easier

Pros

As an Account Manager/Office Manager FunctionFox is indispensable for preparing traffic meetings and keeping client projects up-to-date. Running reports for monthly billing and using the invoicing tool has saved hours. Despite a slightly cumbersome interface customer service is unbeatable.

Cons

There's absolutely nothing I find displeasing about FunctionFox; it stands as an outstanding product that perfectly satisfies the specific requirements I have for it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

4

C

Christian

Not Specified, N/A employees

Free Trial

4.0
May 2016

This software is great for keeping track of time. The project management side needs some improvemen

Pros

The time posting process works great allowing easy tracking and use of the app on my phone.

Cons

Sharing the same action between two people necessitates separate entries and there's a limitation on setting actions for the same time each month hindering automation. The absence of a formal training process is a notable aspect I wish had been addressed.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6

B

Bonney

Not Specified, N/A employees

Free Trial

5.0
May 2016

I Love FunctionFox!

Pros

FunctionFox has made me a better manager as a Production/Traffic Manager. I've been using it faithfully for over nine years finding it invaluable for staying organized and on top of things.

Cons

Much like my daily vitamin routine FunctionFox is a must-have every day. Every Monday I generate work in progress (WIP) and to-do lists for our weekly Production/Traffic meetings. It proves instrumental in keeping agency professionals organized and aligned with shared goals. Beyond daily time sheets I leverage it for meeting setups briefings and brainstorming sessions along with producing cost reports and referencing specs and costs for various purposes. FunctionFox provides a comprehensive view in one convenient location aiding in task prioritization based on urgency. The flexibility to use it to the desired extent is a standout feature making it a valuable tool in my arsenal.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

4