Total 219 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

21%

3

Stars

5%

2

Stars

3%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

R

richard

Not Specified, N/A employees

More than a year

5.0
February 2018

Function Fox lets our team accurately compile hours worked on projects

Pros

The software's ease of use, mobile app functionality, and platform depth are commendable. Visibility into team hours and detailed descriptions of ongoing work is easily accessible.

Cons

Having the ability to post time on multiple projects simultaneously would be beneficial, especially when working on the same projects for various clients that require time splitting.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

E

Emmanuel

Not Specified, N/A employees

Less than 6 months

5.0
February 2018

Basic functionality, would like better reporting tools

Pros

Downloading .csv files of hours used/tracked on projects is a standout feature. Overall, this app proves to be very useful.

Cons

FunctionFox facilitates easy time tracking, and the stop/go clock icon is fantastic. Accurate time tracking helps us understand project durations, aiding in cost estimation and ensuring accurate pricing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

C

Christian

Not Specified, N/A employees

More than a year

5.0
February 2018

This is a good time keeping software for those who are in marketing, but it could be improved.

Pros

The software's cost is reasonable, and setting up new users is effortless. Training them is straightforward, and most users navigate it without issues.

Cons

The help menu needs improvement, and there's a limitation on the number of clients appearing in the timekeeping section. Archiving clients before adding new ones is necessary, and more features are desired.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

S

Steven

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0
February 2018

Extremely easy to use.

Pros

The timekeeping tools are a standout feature, simplifying time management by client, project, and task.

Cons

There are very few cons, except for a minor adjustment period at the beginning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M

Mike

Not Specified, N/A employees

More than a year

5.0
January 2018

Really great time tracking software for a small business

Pros

Email alerts signaling proximity to project hour limits stand out as a valuable feature, providing timely notifications to our producer.

Cons

The interface for entering time is more complicated than desired for end-users. Simplifying the process by focusing on hours and job information would be preferable.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

T

Taylor

Marketing and Advertising, 1-10 employees

More than a year

5.0
January 2018

Antiquated Time Keeping Software

Pros

Over five years of use, this product remains easy for employees to understand and input their time. Helpful customer service is available upon direct request.

Cons

Setting up backend organization for clients and projects is confusing, and there are limited integrations with other software. Adding features requires assistance from a FunctionFox representative.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

T

Travis

Not Specified, N/A employees

More than a year

5.0
November 2017

Great Software to keep track of hours and projects

Pros

Our multi-year usage attests to the software's ease in tracking project progress, logging hours, and ensuring office efficiency. It has proven to be a worthwhile investment.

Cons

It took time to get familiar with the software, and adding Gantt charts for project planning would be beneficial. Overall, the program fits our needs well.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

S

Siobhan

Not Specified, 51-100 employees

More than a year

5.0
October 2017

Great PM resource for small team

Pros

Ideal for small teams, this system effectively tracks projects, creates schedules, and generates status reports.

Cons

A recent update removed a key feature called Flink, affecting team communication. The ability to send project-related emails to anyone was valuable, and its absence causes additional work for teams with large files.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

H

Heather

Graphic Design, 1-10 employees

More than a year

5.0
October 2017

A great Time & Expense tracking tool for small-ish agencies and freelancers

Pros

Implementing this software in a small agency significantly improved time tracking accuracy and billing efficiency. Robust reporting and reasonable pricing, even for smaller setups, make it user-friendly.

Cons

It lacks the Project Management piece, particularly tracking To Do's like Basecamp. Having one software that combines both project management and time tracking is desired.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

P

Peyton

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0
October 2017

Simple but powerful time management system

Pros

The system's malleability is remarkable, allowing our small agency to work efficiently within its capabilities. While not used for generating quotes, the functionality could benefit many users.

Cons

Function Fox has minimal cons, with the interface being slightly clunky. However, compared to the one other system used, Function Fox is far better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

K

Katelyn

Not Specified, N/A employees

More than a year

5.0
August 2017

Love this software!

Pros

Timefox offers easy time tracking and minute-to-minute result reporting, combining user-friendliness with an appealing interface.

Cons

Improving the ease of use for the retainer tracking feature and adjusting some reports' visibility would enhance the user experience.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Angela

Marketing and Advertising, 1-10 employees

More than a year

5.0
August 2017

Love it!

Pros

Boasting a new, user-friendly interface, affordability, great reporting options, and a CEO desktop feature, Function Fox is highly appreciated.

Cons

N/A

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

L

Lynda

Education Management, 101-500 employees

More than a year

5.0
August 2017

TimeFox user for approximately 6 years

Pros

The software's easy navigation is coupled with continuous updates, enhancing user-friendliness from a user perspective.

Cons

An app to download onto the computer for easier timer and reminder capture is desired. Remembering to input time is a challenge without this feature.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

R

Robert

Design, 1-10 employees

More than a year

5.0
August 2017

Function helped me increase my monthly billings by 25%.

Pros

The site's ease of use significantly reduced billing time within a couple of months. The ability to show clients a detailed list of billing activities and their corresponding dates has eliminated the need for billing adjustments.

Cons

Like any new system, there was a short adjustment period, but the learning curve is minimal, and no negatives have been encountered.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

L

Leigh

Public Relations and Communications, 1-10 employees

More than a year

5.0
August 2017

Everything works, it's easy, and even kind of fun

Pros

Very user-friendly, this software allows flexibility in choosing, saving, and sharing reports. It also permits retroactive addition of hours on days that might have been overlooked, with excellent customer support throughout.

Cons

There's nothing to dislike based on my two years of experience with FunctionFox. It has been consistently positive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

B

Bonney

Marketing and Advertising, 11-50 employees

More than a year

5.0
August 2017

I have been using FunctionFox for over 10 years and it's made me a better Producer!

Pros

FunctionFox proves easy to use, intuitive, and a time-saver, especially with its extensive reporting capabilities. The "Action Report" enhances efficiency in weekly Traffic Meetings.

Cons

The ability to generate Purchase Orders and the efficiency of uploading multiple files at once to Flink would be valuable additions.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Arielle

Not Specified, N/A employees

More than a year

5.0
July 2017

FunctionFox is how we submit our timesheets.

Pros

The functionality of listing various activities and subactivities for time allocation is a positive aspect of FunctionFox.

Cons

Improved readability for reports or the option to pull reports based on charged activity is desired.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

W

William

Not Specified, N/A employees

Less than a year

5.0
June 2017

Excellent software for tracking billable hours and managing office hours

Pros

The CEO desktop feature provides an instant and user-friendly snapshot, proving highly useful for office meetings.

Cons

The timer is essential, but manual time entry is required for descriptive services in our office.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, N/A employees

5.0
June 2017

Love Tbis App

Pros

Demonstrating ease of use, FunctionFox works as described, eliminating the problems encountered with the previous program.

Cons

N/A

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

D

Deb

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
May 2017

A little bit of a learning curve but the end result was well worth the effort!

Pros

The software effectively tracks projects under a retainer and provides email alerts when retainers meet specific criteria, proving particularly helpful in managing time.

Cons

The visual aspect is slightly clunky, with a slight hang when adding items to the calendar. With time and patience, it remains workable.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10