Total 219 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

21%

3

Stars

5%

2

Stars

3%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

J

Jennie

Used.ca, 10-49 employees

4.0
December 2022

FunctionFox!

Pros

I appreciate that with FunctionFox If youre strong with time management, you can simply enter the hours youve spent on a project or set a timer that will monitor your hours until you turn it off

Cons

None

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

9

L

Laura

Marketing and Advertising, 11-50 employees

5.0
December 2022

Easytouse platform and great customer service

Pros

FunctionFox is commended for its simplicity and userfriendliness. The support team is recognized for their assistance in setting up the platform. The reporting features are considered insightful.

Cons

Customized reporting can be challenging to set up but the support team is readily available to help with this aspect.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

L

Lynn

Graphic Design, 1-10 employees

5.0
December 2022

FunctionFox is a vital tool to accurately track expenses so you get paid for all you do.

Pros

Users emphasize the importance of time tracking reporting and organizing features in accurately invoicing for work. No complaints are reported.

Cons

No negative feedback is provided with users expressing satisfaction with the product.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

J

Jeremy

Marketing and Advertising, 11-50 employees

4.0
November 2022

Best customer support

Pros

The product is recognized for effectively addressing time tracking team capacity and project cost management needs. Exceptional customer support is a highlight with a specific representative receiving praise.

Cons

The product is not as intuitive as desired particularly regarding the setup and administration of various types of retainers.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

S

Sarah

Computer Software, 500+ employees

3.0
November 2022

Insufficient for large projects.

Pros

Customer support is praised for its professionalism and the softwares interface is acknowledged for its speed.

Cons

The products inflexibility and limited customization for managing large projects are a drawback. Integration options for communication with other software are lacking and the process of adding updates and features can be timeconsuming.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

L

Lukas

Design, 1-10 employees

5.0
November 2022

Great Product Great Staff

Pros

Users appreciate the ease of use feature richness and responsive support. Learning to use the product was made simple due to the support and builtin guidance.

Cons

While the product meets their needs users mention a desire for more customization in the invoice and report aspects.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

EG

Edwin G.

Marketing and Advertising , 11-50 employees

4.0
October 2022

FunctionFox: My first choice for optimal resource allocation.

Pros

We just need to enter the time data of our projects and let the FunctionFox deal with the rest. It does almost everything automatically and just requires the least bit of input from your end. I can divide the time and allocate resources at will which is by far the greatest thing it can do. When you forget to record a time for a routine workday, the software reminds you before the day ends which is very helpful. It just needs to be set-up carefully and after that, everything will function as youd expect.

Cons

Its UI is not as intuitive as other software out there. Most of the data it displays is aligned at the bottom edge of the screen which is annoying especially if you have a larger screen like I do. It confuses new users since all the crucial information is usually displayed on the top in literally every other software. If they offered better integrations with other marketing tools like billing and sales management, it would save me a lot of manual labor.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

BK

Bonney K.

Marketing and advertising, 11-50 employees

4.0
October 2022

Using FunctionFox for over a decade.

Pros

Managing 30+ employees and tens of their projects all at the same time is no easy feat. FunctionFox has been helping me for the past 10 years, and I have seen firsthand the improvements it has made to our workflow. The team has never been this organized and reliable. They actually enjoy the light accountability I have over them and strive to outperform their previous performances in order to receive incentives and benefits, etc. There are a lot of reporting formats ready to be generated at a moments notice. And our meetings have been more productive since everyone knows whats going on, so we dont have to waste our time on that.

Cons

Our firm deals with both digital and print media, and each of them requires frequent purchases. This is an area that I think FunctionFox has failed to capture since theres no assistance in creating purchase orders. I would have loved it if an employee could submit a request and I could approve it right away. And it also doesnt let you upload multiple files at one time. which is the most frustrating issue with the software, in my opinion.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

JV

James Velasquez.

Information Technology and Services, 1-10 employees

4.0
October 2022

A quintessential piece of code.

Pros

It puts basically no limits on you in any way imaginable. I have created hundreds of clients and projects without worrying if the space will run out or something with a similar name already exists. FunctionFox seamlessly divides your projects into individual assignments, which not only speeds up the projects pace but also improves employee involvement. Someone who is more experienced in a certain task would be more efficient doing that part first than handling the entire project altogether. It has a robust mobile app, which further enhances its reliability.

Cons

Theres no complaint to begin with. The software works as expected, and we mostly use it for time tracking, which is more than perfect. However, there are many other features that would be great to have as an option but that we do not currently use. So, it would be great if they offered a way to filter out the features to just keep the ones you use the most at the front. This would make the software appear more organized than it is.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

CF

Carter F.

Marketing and advertising, 11-50 employees

4.0
October 2022

Absolutely amazing when it comes to time tracking. Sadly, I cant say the same about billing.

Pros

FunctionFox is great at helping you divide your tasks into smaller subtasks so that you can share the responsibilities and quicken response times. We have achieved a greater level of transparency thanks to this feature. It has so many features working together to offer a complete and accurate time tracking solution. We can create as many accounts as we need for every project we are working on, which makes managing them a lot easier. It is by far my favorite time-tracking software to use in the marketing industry.

Cons

It is the greatest software I have used, but sadly, I am forced to move on from it since it has been unable to interface with our billing software. I would have loved to have a workaround so that I could use my billing software, albeit not perfectly but still to some useful extent. There are many other task management programs that do billing just as well without charging us extra. And if not, they all at least offer smooth integrations to deal with your third-party apps.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

E

Edwin

Summit AEC, 10-49 employees

4.0
October 2022

Amazing software with a great team!

Pros

I like that the system is easy to understand and operate. I also appreciate the email reminders on days when you havent logged in any time. Once everything is set up, it appears to operate regularly.

Cons

For most new users, the user interface is confusing.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

9

A

Ashley

Public Relations and Communications, 1-10 employees

5.0
October 2022

Nothing in life is perfect... But FunctionFox is pretty darn close

Pros

Users highlight the softwares ease of use and userfriendliness particularly in time tracking which has simplified reporting to clients. The softwares feature set and customization options are appreciated.

Cons

Users mention a feature they would like for tracking carriedover hours from monthly retainers which is currently not available.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

S

Steve

Design, 1-10 employees

5.0
October 2022

Easy to use with great support

Pros

Users find the product easy to use and appreciate its feature richness. Setting up project and task templates is simple and time tracking provides all necessary information for billing and payroll. Users express satisfaction with every aspect of the product.

Cons

Users do not identify any negative feedback and express contentment with the product.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

P

Peyton

Hummingbird Ideas, 10-49 employees

5.0
September 2022

FunctionFox

Pros

Hands down, the best time-tracking and project management software Ive ever used.

Cons

None

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

H

Harry

DCC, 2-9 employees

3.0
September 2022

Assure security

Pros

The data is all safe and secure from all internal and external threats.

Cons

Too many small screens causes difficulty in comprehending information.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

K

Khadoni

Non-Profit Organization Management, 11-50 employees

4.0
September 2022

Review of FF

Pros

Users find timesheet entry and account setup easy to use.

Cons

Users express a desire for more software integration particularly with accounting and other tools for direct exports.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

K

Kate

Information Technology and Services, 1-10 employees

5.0
September 2022

Smooth and simple

Pros

Users appreciate the softwares frictionfree fast login intuitive dashboard reliability and cloud availability. The softwares adaptability to mobile devices is also noted.

Cons

Users find the software to be nearly perfect with no suggested improvements.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

B

Bruce

Suburbia Studios, 10-49 employees

3.0
August 2022

Average performance

Pros

I like that the customer support personnel has always been quick to respond and helpful in answering any problems.

Cons

The software appeared to be a touch excessive. Many of the accessible functions felt unnecessary and clogged up the area.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

S

Sherry

Marketing and Advertising, 2-9 employees

5.0
August 2022

Amazing solution

Pros

Function Fox makes it easier for you to be compensated for your work. Its user-friendly and gets the job done. Project Management has become a breeze ever since weve started using FunctionFox.

Cons

I believe Function Foxs billing system should be a little more flexible.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

J

Jaydra

Marketing and Advertising, 1-10 employees

4.0
August 2022

User Review

Pros

The Category Calendar view is favored for providing a quick reference of monthly tasks.

Cons

Users express a preference for the Upcoming Actions in the ToDo List to be displayed in order with the next one due at the top for convenience.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7