FunctionFox Reviews
Total 219 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars71%
4
Stars21%
3
Stars5%
2
Stars3%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Justice
Building Materials, 101-500 employees
Less than a year
“FunctionFox is easy to use
Pros
FunctionFox aids our staff in timekeeping and managing multiple projects, contributing to enhanced organization.
Cons
Over the past few months of our staff using it, we haven't identified any significant issues with this software.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Gail
Not Specified, N/A employees
More than a year
“Fantastic product that suits our small business needs
Pros
The software's ease of use, intuitive design, and responsive customer support streamline customer service, providing quick access and easy information logging.
Cons
The ability to generate a report on projects without actions would be beneficial, but it is presently not feasible.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Jeremie
Graphic Design, 1-10 employees
More than a year
“FunctionFox Keeps Project Management for Creative Teams Simple
Pros
With a great UI, especially for designers and account professionals, FunctionFox ensures painless timesheets and prevents expenses from slipping through the cracks. It meets the needs of ad agencies and design firms comprehensively.
Cons
I can't think of anything negative. Whenever there were issues, they have been receptive to our suggestions and continuously work on improving the product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Nancy
Marketing and Advertising, 11-50 employees
More than a year
“Setup painless and easy.
Pros
Ease of use and a reasonable price point, coupled with friendly and helpful support staff, make FunctionFox a preferred choice.
Cons
Everything about it is excellent!
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Sheila
Marketing and Advertising, 1-10 employees
Less than a year
“About Function Fox
Pros
The software offers excellent value for money, featuring user-friendly functions like timesheets, project costing, and customizable personnel rate reports. The advanced reporting feature and easy management of personnel and projects, including retainers, add to its appeal.
Cons
The invoicing feature is not my favorite. I wish the project name would display when viewing an invoice or a quote in the list view section. Customizing quotes and invoices within the software is not possible, necessitating export into a PDF for edits. The software's functionality is limited.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Tiffani
Not Specified, 1-10 employees
Less than 6 months
“Wonderful product and wonderful staff!
Pros
FunctionFox allows easy customization to align with personal workflows, with a dedicated sales rep offering thorough and patient guidance.
Cons
As the owner of an automotive shop, Function Fox wasn't ideal for me, but I would recommend it to others.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Brendan
Public Relations and Communications, 11-50 employees
Less than a year
“Good software for tracking
Pros
The simplicity of FunctionFox makes it user-friendly while effectively tracking projects. The built-in function for sending email messages to project contributors is a valuable feature.
Cons
The software appeared somewhat excessive; many of the available functions seemed unnecessary and cluttered the space. That would be my lone complaint, but there might be a market where the additional functions are valued.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Edwin
Computer Software, 11-50 employees
Less than a year
“Well set up and effective
Pros
FunctionFox excels in slicing and dicing information on timed tasks, with appreciated email reminders for days without time logging. Once set up, it consistently performs well.
Cons
The user interface proves challenging for most new users, with a lot of information showing on the lower half of the screen, creating non-intuitive confusion. The setup can be somewhat tedious, and integrations with other tools such as ticketing systems and Salesforce would add value.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Loreto
Retail, 51-100 employees
Less than 6 months
“Awesome Project Management Software
Pros
FunctionFox's user-friendly nature and ease of use, especially during initial use, stand out. The software facilitates smooth editing without difficulties.
Cons
This system is fantastic! I have not encountered any significant issues; it has been very helpful...
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Ashley
Graphic Design, 1-10 employees
Less than 6 months
“Simple. Beautiful. Functional.
Pros
Effortlessly diving into its features, the software provides easy access to project information, proving helpful in staying organized and managing time effectively.
Cons
There are instances where I feel like I should be able to click through to see more information, such as clicking on a project's timeline to view scheduled actions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Vicki
Management Consulting, 11-50 employees
More than a year
“Helps to Manage Time Spent on Client Projects
Pros
This product effectively keeps track of all notes on clients' projects, ensuring accurate billing.
Cons
The product is not accessible when the internet is down. It would be great to have a resident version on my computer when the internet is out.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Elliott
Not Specified, 11-50 employees
More than a year
“Great time management software
Pros
Highly intuitive time tracking software with great reporting features, seamlessly managing time tracking for 15 employees without any issues.
Cons
Because this is web-based, it sometimes locks up, or we can't access it if our internet is out. A very minor problem that rarely happens.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Anonymous
Not Specified, 1-10 employees
Less than 6 months
“Helped my small business track its projects!
Pros
FunctionFox served as the perfect tool for setting up, tracking, and efficiently managing our company's projects from inception to completion.
Cons
The method of timekeeping was not the style that I was used to, but once I got the hang of it, it was very easy and even FUN!
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Anonymous
Not Specified, N/A employees
More than a year
“My agency uses FunctionFox daily to log our time and track our progress.
Pros
The software is appreciated for its detailed reporting, action assignment process, uncomplicated time entry, and easy estimate entry.
Cons
It's a little tricky teaching people to use the software when they first start their job at my agency - we utilize learn-as-you-go "training." Maybe the help center could compile all of their articles into one giant article like a giant FunctionFox guide for new users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Deven
Not Specified, N/A employees
Less than 6 months
“Would reccomend
Pros
Quick to learn and exceptionally easy to use, the program allows businesses to effortlessly customize it according to their specific needs.
Cons
There is nothing to truly say that I do not like about this software. It has come through strong for my company.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Shannon
Not Specified, N/A employees
Free Trial
“Almost a Perfect Fit
Pros
FunctionFox stands out as a brilliant project management software, offering a user-friendly layout for managing teams, clients, and detailed reporting. The customer service is commendable.
Cons
I really wanted to love this product because of the amazing bundle of options. Although they offer invoicing as an add-on, they do not integrate with Paypal or allow for automated invoicing, which was a deal-breaker for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Karen
Philanthropy, 11-50 employees
Less than 6 months
“Great product!
Pros
Remarkably easy to use and learn, FunctionFox significantly improves time tracking for our organization.
Cons
I would say that overall this is a great product. Everything is clear and easy to follow, and very customizable.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Dorian
Not Specified, 51-100 employees
Less than 6 months
“Excellent
Pros
Functionality is strong, with the software being highly customizable to meet specific needs. Excellent customer service is a notable highlight.
Cons
I think that the color scheme needs to stand out a bit more. The screen is really monotone. It is all grey and white. I think there should be some dark undertones for things to stand out.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
10
Helen
Graphic Design, 11-50 employees
Less than a year
“Super Simple CRM Solution
Pros
This software is adored for its swiftness, simplicity, and cost-effectiveness. Data input is seamless, with editable fields allowing customization. Support is rarely needed due to the user-friendly interface, but when required, it is prompt, helpful, and friendly. Function Fox significantly boosts studio efficiency, enabling quick job bookings and swift timesheet completion. The retainer option proves beneficial, facilitating staff productivity reporting and ensuring comprehensive timesheet entries.
Cons
After a few months of using the software, I haven't discovered any flaws. We explored numerous CRM solutions, but most were either too costly or too intricate. Function Fox provides a fundamental CRM system with optional add-ons for expanding features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Not Specified, 11-50 employees
Less than 6 months
“This product keeps track of your time effectively with different project timers.
Pros
The ability to start a task and return later to add more time or make adjustments is a positive feature. If the accounting aspect is integrated, locking down edits post-payroll processing becomes feasible.
Cons
The software lacks integration with many other pieces of software. It doesn't connect with the offline version of QuickBooks to auto-create invoices.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10