Total 219 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

21%

3

Stars

5%

2

Stars

3%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

J

Justice

Building Materials, 101-500 employees

Less than a year

5.0
August 2018

FunctionFox is easy to use

Pros

FunctionFox aids our staff in timekeeping and managing multiple projects, contributing to enhanced organization.

Cons

Over the past few months of our staff using it, we haven't identified any significant issues with this software.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

G

Gail

Not Specified, N/A employees

More than a year

5.0
August 2018

Fantastic product that suits our small business needs

Pros

The software's ease of use, intuitive design, and responsive customer support streamline customer service, providing quick access and easy information logging.

Cons

The ability to generate a report on projects without actions would be beneficial, but it is presently not feasible.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

J

Jeremie

Graphic Design, 1-10 employees

More than a year

5.0
August 2018

FunctionFox Keeps Project Management for Creative Teams Simple

Pros

With a great UI, especially for designers and account professionals, FunctionFox ensures painless timesheets and prevents expenses from slipping through the cracks. It meets the needs of ad agencies and design firms comprehensively.

Cons

I can't think of anything negative. Whenever there were issues, they have been receptive to our suggestions and continuously work on improving the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

N

Nancy

Marketing and Advertising, 11-50 employees

More than a year

5.0
August 2018

Setup painless and easy.

Pros

Ease of use and a reasonable price point, coupled with friendly and helpful support staff, make FunctionFox a preferred choice.

Cons

Everything about it is excellent!

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

S

Sheila

Marketing and Advertising, 1-10 employees

Less than a year

5.0
August 2018

About Function Fox

Pros

The software offers excellent value for money, featuring user-friendly functions like timesheets, project costing, and customizable personnel rate reports. The advanced reporting feature and easy management of personnel and projects, including retainers, add to its appeal.

Cons

The invoicing feature is not my favorite. I wish the project name would display when viewing an invoice or a quote in the list view section. Customizing quotes and invoices within the software is not possible, necessitating export into a PDF for edits. The software's functionality is limited.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

T

Tiffani

Not Specified, 1-10 employees

Less than 6 months

5.0
August 2018

Wonderful product and wonderful staff!

Pros

FunctionFox allows easy customization to align with personal workflows, with a dedicated sales rep offering thorough and patient guidance.

Cons

As the owner of an automotive shop, Function Fox wasn't ideal for me, but I would recommend it to others.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

B

Brendan

Public Relations and Communications, 11-50 employees

Less than a year

5.0
August 2018

Good software for tracking

Pros

The simplicity of FunctionFox makes it user-friendly while effectively tracking projects. The built-in function for sending email messages to project contributors is a valuable feature.

Cons

The software appeared somewhat excessive; many of the available functions seemed unnecessary and cluttered the space. That would be my lone complaint, but there might be a market where the additional functions are valued.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

E

Edwin

Computer Software, 11-50 employees

Less than a year

5.0
July 2018

Well set up and effective

Pros

FunctionFox excels in slicing and dicing information on timed tasks, with appreciated email reminders for days without time logging. Once set up, it consistently performs well.

Cons

The user interface proves challenging for most new users, with a lot of information showing on the lower half of the screen, creating non-intuitive confusion. The setup can be somewhat tedious, and integrations with other tools such as ticketing systems and Salesforce would add value.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

L

Loreto

Retail, 51-100 employees

Less than 6 months

5.0
July 2018

Awesome Project Management Software

Pros

FunctionFox's user-friendly nature and ease of use, especially during initial use, stand out. The software facilitates smooth editing without difficulties.

Cons

This system is fantastic! I have not encountered any significant issues; it has been very helpful...

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Ashley

Graphic Design, 1-10 employees

Less than 6 months

5.0
June 2018

Simple. Beautiful. Functional.

Pros

Effortlessly diving into its features, the software provides easy access to project information, proving helpful in staying organized and managing time effectively.

Cons

There are instances where I feel like I should be able to click through to see more information, such as clicking on a project's timeline to view scheduled actions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

V

Vicki

Management Consulting, 11-50 employees

More than a year

5.0
May 2018

Helps to Manage Time Spent on Client Projects

Pros

This product effectively keeps track of all notes on clients' projects, ensuring accurate billing.

Cons

The product is not accessible when the internet is down. It would be great to have a resident version on my computer when the internet is out.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

E

Elliott

Not Specified, 11-50 employees

More than a year

5.0
May 2018

Great time management software

Pros

Highly intuitive time tracking software with great reporting features, seamlessly managing time tracking for 15 employees without any issues.

Cons

Because this is web-based, it sometimes locks up, or we can't access it if our internet is out. A very minor problem that rarely happens.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A

Anonymous

Not Specified, 1-10 employees

Less than 6 months

5.0
May 2018

Helped my small business track its projects!

Pros

FunctionFox served as the perfect tool for setting up, tracking, and efficiently managing our company's projects from inception to completion.

Cons

The method of timekeeping was not the style that I was used to, but once I got the hang of it, it was very easy and even FUN!

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, N/A employees

More than a year

5.0
May 2018

My agency uses FunctionFox daily to log our time and track our progress.

Pros

The software is appreciated for its detailed reporting, action assignment process, uncomplicated time entry, and easy estimate entry.

Cons

It's a little tricky teaching people to use the software when they first start their job at my agency - we utilize learn-as-you-go "training." Maybe the help center could compile all of their articles into one giant article like a giant FunctionFox guide for new users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

D

Deven

Not Specified, N/A employees

Less than 6 months

5.0
April 2018

Would reccomend

Pros

Quick to learn and exceptionally easy to use, the program allows businesses to effortlessly customize it according to their specific needs.

Cons

There is nothing to truly say that I do not like about this software. It has come through strong for my company.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

S

Shannon

Not Specified, N/A employees

Free Trial

5.0
April 2018

Almost a Perfect Fit

Pros

FunctionFox stands out as a brilliant project management software, offering a user-friendly layout for managing teams, clients, and detailed reporting. The customer service is commendable.

Cons

I really wanted to love this product because of the amazing bundle of options. Although they offer invoicing as an add-on, they do not integrate with Paypal or allow for automated invoicing, which was a deal-breaker for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

K

Karen

Philanthropy, 11-50 employees

Less than 6 months

5.0
April 2018

Great product!

Pros

Remarkably easy to use and learn, FunctionFox significantly improves time tracking for our organization.

Cons

I would say that overall this is a great product. Everything is clear and easy to follow, and very customizable.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

D

Dorian

Not Specified, 51-100 employees

Less than 6 months

5.0
April 2018

Excellent

Pros

Functionality is strong, with the software being highly customizable to meet specific needs. Excellent customer service is a notable highlight.

Cons

I think that the color scheme needs to stand out a bit more. The screen is really monotone. It is all grey and white. I think there should be some dark undertones for things to stand out.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

H

Helen

Graphic Design, 11-50 employees

Less than a year

5.0
April 2018

Super Simple CRM Solution

Pros

This software is adored for its swiftness, simplicity, and cost-effectiveness. Data input is seamless, with editable fields allowing customization. Support is rarely needed due to the user-friendly interface, but when required, it is prompt, helpful, and friendly. Function Fox significantly boosts studio efficiency, enabling quick job bookings and swift timesheet completion. The retainer option proves beneficial, facilitating staff productivity reporting and ensuring comprehensive timesheet entries.

Cons

After a few months of using the software, I haven't discovered any flaws. We explored numerous CRM solutions, but most were either too costly or too intricate. Function Fox provides a fundamental CRM system with optional add-ons for expanding features.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0
March 2018

This product keeps track of your time effectively with different project timers.

Pros

The ability to start a task and return later to add more time or make adjustments is a positive feature. If the accounting aspect is integrated, locking down edits post-payroll processing becomes feasible.

Cons

The software lacks integration with many other pieces of software. It doesn't connect with the offline version of QuickBooks to auto-create invoices.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10