Total 1009 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

31%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JL

Jihye L.

Media Production, 1-10 employees

Less than 6 months

5.0
December 2022

helpful teamwork

Pros

Keeping projects organized and moving according to plan is much easier with this collaboration tool. The reporting feature is especially useful for internal communication and it improves collaboration and workflow for developers. It also makes a lot of sense for companies looking to reduce costs.

Cons

Tasks that could be finished faster in other task management tools ended up taking longer here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CEB

Catalin Emilian B.

Information Technology and Services, 500+ employees

Less than 6 months

5.0
December 2022

highly rewarding once learned

Pros

There are a lot of features packed into it so it takes a bit of time to get familiar with everything but once that clicks, it works really well.

Cons

It's definitely complex though not in a negative way; you just need to spend a little time understanding how it works at first.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Information Technology and Services, 101-500 employees

Less than a year

5.0
November 2022

collaborative development

Pros

I am amazed by how well it supports teamwork across every phase of a project. It gives the whole team a shared space to collaborate efficiently and the source code security built into the CI/CD pipeline is excellent. The version control system is also very amazing especially with the way it keeps separate copies of each branch. On top of that it has helped a lot with continuous development, code builds and managing live projects.

Cons

There are still a few areas where it could improve. Conflict resolution and branch merging can sometimes be challenging for users. The dashboards would be much more useful if they included deeper analytical insights and it would also be better if users could create and manage multiple Git repositories inside a single project.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SJ

Sam J.

Computer Software, 101-500 employees

More than a year

5.0
November 2022

easy to use

Pros

Exploring the platform is very easy. The interface is clear and simple and all the key links you need for working with a repository are neatly placed in the sidebar which makes navigation easy. The code review and issue tracking features are excellent. One thing I really appreciate is being able to reference issues and merge requests by their identifiers in a comment and have those mentions automatically turn into links. The option to run deployable GitLab instances is also a very valuable feature from a security standpoint.

Cons

The CI/CD area does feel a bit behind Github. On Github you can look through predefined CI templates and get started quickly with a common project setup but I have not seen an equivalent option in this one, at least not from what I could tell.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MF

Mike F.

Information Technology and Services, 500+ employees

More than a year

5.0
November 2022

CI/CD pipeline has been excellent

Pros

The CI/CD pipeline feature has been a major advantage for us.

Cons

I really haven't seen any missing features for the way we use it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DB

Douglas B.

Computer Software, 11-50 employees

More than a year

4.0
November 2022

collaboration across teams

Pros

Working on one project with multiple people is one of the biggest advantages. Team members can commit from different computers and locations which makes collaboration much more practical.

Cons

Getting comfortable with the Git command line can be difficult if you have never worked with it before. New users usually need some training to use it properly.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Information Technology and Services, 1-10 employees

Less than a year

3.0
November 2022

private repos and flexible collaboration

Pros

It offers free private repositories at no cost. It also comes with a complete project management system with all the features needed to deploy just about any project. On top of that, it is very flexible when it comes to collaboration, updating work and managing tickets.

Cons

A downside with this software is that the user interface feels a bit slower than other systems. There are also some situations where real-time updates are not handled very well.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

5

CA

Catarina A.

Computer Software, 11-50 employees

More than a year

4.0
November 2022

extensive built-in dev tools

Pros

Built-in features are very complete and cover a wide range of areas involved in the software development process, from source code management and user access control to project activities and planning.

Cons

Few parts still have room to grow especially the issues and board features. Other tools, such as Jira, offer these capabilities with more advanced options and deeper functions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Information Technology and Services, 11-50 employees

More than a year

5.0
November 2022

Highly recommended

Pros

Over the past few months it has become my go-to DevOps platform and I'd absolutely recommend it. The interface is clean and very easy to navigate. It's an excellent starting point for anyone getting into automation and CI/CD. The whole product seems built around being simple, easy and fast and it really delivers on that. It has genuinely made our work much better and we're very happy with it.

Cons

I'm satisfied with pretty much everything in this tool. The only thing I'd like to see improved is the way file conflicts are handled.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Information Technology and Services, 101-500 employees

Less than a year

5.0
November 2022

open-source code review powerhouse

Pros

Reviewing codebase changes is very easy and it comes with standard CI/CD capabilities for continuous integration. I'm also able to access logs across the entire project which is really helpful. On top of that, it's open source.

Cons

Because it includes so many features and functions, it can be difficult to learn how to use everything efficiently. The interface is also a bit complicated to navigate.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Information Technology and Services, 500+ employees

Less than a year

5.0
November 2022

powerful ci/cd pipelines

Pros

Beyond being a popular Git repository it really shines with CI/CD because the pipeline can be fully customized. I'm using it right now to deploy a new Docker image to Kubernetes every time code gets merged from a development branch into the master branch. It also automatically runs a SonarQube scan along with other tests which saves a lot of manual work.

Cons

When there are a lot of branches, it can be pretty easy to lose track of where you are. It's also easy to forget to choose the correct branch from the dropdown menus before merging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Airlines/ Aviation, 51-100 employees

More than a year

5.0
November 2022

Top pick for dev teams

Pros

As a developer this is like one of the best tools out there. The way it works, how simple it is to use and even the company's open culture are all things worth appreciating and learning from.

Cons

If you are not a developer, getting started can be difficult and beginners would benefit from more customer support. That said once you spend time with it and really understand how it works, those challenges mostly disappear.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

HKS

Hari Krishna S.

Computer Software, 51-100 employees

More than a year

5.0
November 2022

smooth command running

Pros

Interface is very simple and every command ran flawlessly when I used it through the terminal.

Cons

There really wasn't much to complain about. As a developer, it covered everything I needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

WM

William M.

Computer Software, 1-10 employees

More than a year

5.0
November 2022

powerful issue tracking

Pros

Issue tracking tools work really well and the way it supports open-source projects is something I really appreciate.

Cons

Getting started takes a little time because some training is required to get used to it but everything works out just fine after you have learnt how to use it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Computer Software, 101-500 employees

Less than 6 months

4.0
November 2022

Helpful free trial access

Pros

Installing and running it without paying was really useful because it let me test everything first. It also works on most devices as long as there's an internet connection which makes it very convenient to use from different places.

Cons

At first the interface is not very simple and takes some time to understand but after practicing and spending enough time with it, it becomes much easier to use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

GL

Guillaume L.

Retail, 101-500 employees

Less than a year

5.0
November 2022

Excellent fit for our workflow

Pros

It has been a very capable platform that fits really well into our development workflow. We use the self-hosted open-source version and we have not run into any major limitations. We especially value its compatibility with SAML and SCIM.

Cons

Compared with some competing tools, it offers slightly fewer integrations. We also ran into a limitation with our continuous integration setup but overall we are still very satisfied with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 1-10 employees

More than a year

4.0
November 2022

amazing features included

Pros

With a wide range of features that help get projects executed on schedule, it is genuinely a helpful tool. It is quite flexible for new users when integrating a project.

Cons

It can be only a bit slower than some other similar tools but aside from that I am satisfied with the software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Information Technology and Services, 11-50 employees

More than a year

4.0
November 2022

helpful product

Pros

It brings every part of the software development lifecycle together in one integrated platform which is really convenient.

Cons

The usability could be better and the project management and collaboration features still feel lacking.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

VH

Ville H.

Logistics and Supply Chain, 101-500 employees

More than a year

3.0
November 2022

Smooth ticket tracking

Pros

For creating tickets when something comes up with an application or platform this tool works really well . It makes it simple to follow the ticket's progress and it helps keep the entire team aligned on what's happening.

Cons

It's Interface is not the most user-friendly one in the market . Creating and monitoring tickets can take more time than it should and the overall workflow could be simpler and polished.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

A

Anonymous

Mechanical or Industrial Engineering, 101-500 employees

More than a year

4.0
November 2022

organizacion clara con subgrupos

Pros

It's very simple to organize everything and it also lets you create subgroups.

Cons

The platform is constantly changing and teams are limited to 5 people.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8