
GitLab Reviews
Total 19 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars53%
4
Stars47%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Elias
Financial Services, 101-500 employees
Less than 6 months
“All-in-one DevOps platform
Pros
Love how GitLab combines code hosting, CI/CD pipelines and project management all in one place. It really makes teamwork flow smoothly.
Cons
Interface can be a bit overwhelming when you first start and some of the more advanced features have a learning curve.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Zachary
Computer Software, 1-10 employees
More than a year
“more powerful for large teams
Pros
It's a more complete planning suite than the alternatives with more powerful features that work well for larger teams handling multiple projects. The nested groups are especially helpful for organizing teams.
Cons
Not much to complain about. It can sometimes feel a bit slow in the browser and the lack of an official mobile app is annoying.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Amber
Non-Profit Organization Management, 500+ employees
More than a year
“great for beginners to learn from mistakes, steep learning curve while coding
Pros
Used this software as a total beginner while I was learning to code. It made it really easy to see my mistakes and get feedback which helped me improve quickly.
Cons
Found it tricky to learn at first and trying to figure it out while also learning to code was a lot to handle at once.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Antonio
Logistics and Supply Chain, 500+ employees
Less than 6 months
“Strong DevOps capabilities
Pros
DevOps capabilities are great.. especially code review, collaboration tools, secure code storage and issue tracking. The open-source aspect also boosts productivity and IT practices.
Cons
Sometimes it has slowdowns and performance issues. The admin settings and UI aren't the best and its social/community aspect isn't as strong as GitHub's.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Joshua
Research, 1-10 employees
Less than a year
“easy version control setup
Pros
It's simple to set up version control even in a regulated environment. We can still use pull requests and it integrates well with other tools because it follows standard protocols.
Cons
We were worried about potential authentication problems via the command line but we didn't run into any issues at all which was a relief.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Gary
Information Technology and Services, 500+ employees
More than a year
“single platform for entire DevOps
Pros
GitLab provides a single platform for the entire DevOps process from planning and CI/CD to security and monitoring. This eliminates the need for a bunch of separate tools.
Cons
Large repositories or self-hosted setups can get slow especially in the web interface or when running complex pipelines.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Aye Zarni
Computer Software, 11-50 employees
More than a year
“user-friendly for version control
Pros
What I like most is how user-friendly and practical it is. It's a lifesaver for version control and managing source code.
Cons
Feel like the documentation for beginners could be better and it can feel a bit overly complex for smaller projects.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Soe Moe
Information Technology and Services, 101-500 employees
Less than a year
“beginner-friendly with many features, can be slow at times
Pros
I learned CI/CD using GitLab in my DevOps class. It has so many features like CI/CD, issue tracking, great collaboration tools, customization and easy code log tracing. It's very beginner-friendly.
Cons
Lately I don't have any major complaints. Sometimes it can be very slow but I still prefer it over GitHub.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Nancy
Information Technology and Services, 11-50 employees
More than a year
“awesome integrated pipelines
Pros
GitLab is a very comfortable DevOps application. It has integrated pipelines so you don't need external services for code releases. You can easily add documentation and the GUI is user-friendly for viewing code and YAML files.
Cons
Been using it for two years now and haven't run into any problems!!!! it's always worked smoothly for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Filippo
Information Technology and Services, 1-10 employees
Less than a year
“More features than competitors with self-hosting
Pros
It has a lot of features that GitHub and other competing tools lack. I also really appreciate the option to self-host it.
Cons
Sometimes it's not obvious where to find all the functions you need.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
richard
Education Management, 500+ employees
More than a year
“works with standard Git plus great features
Pros
Works perfectly with the standard Git commands we already know but adds so many great features for pipelines, continuous integration and managing environment variables.
Cons
Finding certain things like variables hidden under Settings > CI/CD isn't always simple but it's manageable.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Charles
Computer Software, 1-10 employees
More than a year
“prefer it over Microsoft-owned GitHub
Pros
I like that GitLab isn't a giant like Microsoft who bought GitHub. They've always focused more on providing private code repositories for businesses.
Cons
Since they focus more on businesses than open source, a lot of open-source projects are still on GitHub which means I have to use both platforms.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Steven
Management Consulting, 500+ employees
More than a year
“open-source and adaptable
Pros
It's an open-source project management tool that's easy to set up and perfect for DevOps. It also connects with lots of other tools which makes it adaptable to almost any workflow.
Cons
Setting up integrations with other platforms can sometimes be a long or tedious process.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Spencer
Machinery, 11-50 employees
Less than 6 months
“clean layout made work enjoyable
Pros
It was exactly what I needed. The simple clean layout made everything run smoothly and actually made the work enjoyable.
Cons
Nothing at all. The whole layout and how it works was fantastic and exceeded my expectations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Qin
Insurance, 101-500 employees
More than a year
“stronger CI/CD than competitors but lacks AI integration like Copilot
Pros
Its continuous integration and deployment features are stronger and more powerful than what its competitors offer.
Cons
Lacks built-in AI coding tools like GitHub's Copilot, which feels like a must-have these days.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
kenneth
Non-Profit Organization Management, 1-10 employees
More than a year
“easy to use with integrated AI
Pros
I found it very easy to use. I'm especially impressed with how they've integrated AI directly into the platform.
Cons
Really didn't find any downsides. It was a pleasant experience from start to finish.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Adam
Computer & Network Security, 1-10 employees
More than a year
“simple to start and scale
Pros
It's so easy to get started !! you can try it instantly with Docker and then move to a self-hosted setup or a cloud provider when you're ready.
Cons
Nothing major stands out. It gives me everything I need. If I had to pick something maybe more integration options with other platforms would be nice.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Moses
Computer Software, 1-10 employees
Less than 6 months
“more flexible than GitHub with tracking
Pros
GitLab gives you more flexibility and control than GitHub especially with the self-hosting option. The built-in CI/CD is easy and makes automation simple. The interface is clean and the issue-tracking is really robust.
Cons
Performance can be slow sometimes especially with big repositories. Some features also feel more complex compared to GitHub's simpler approach.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Jason
Computer Software, 101-500 employees
Less than a year
“smooth to navigate interface
Pros
I really liked the user interface as it makes it easy to find your way around and locate the features you need.
Cons
Wish there were more beginner-friendly guides on how to get the most out of the platform.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9