Total 19 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

47%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

E

Elias

Financial Services, 101-500 employees

Less than 6 months

5.0
September 2025

All-in-one DevOps platform

Pros

Love how GitLab combines code hosting, CI/CD pipelines and project management all in one place. It really makes teamwork flow smoothly.

Cons

Interface can be a bit overwhelming when you first start and some of the more advanced features have a learning curve.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

Z

Zachary

Computer Software, 1-10 employees

More than a year

4.0
August 2025

more powerful for large teams

Pros

It's a more complete planning suite than the alternatives with more powerful features that work well for larger teams handling multiple projects. The nested groups are especially helpful for organizing teams.

Cons

Not much to complain about. It can sometimes feel a bit slow in the browser and the lack of an official mobile app is annoying.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

A

Amber

Non-Profit Organization Management, 500+ employees

More than a year

4.0
August 2025

great for beginners to learn from mistakes, steep learning curve while coding

Pros

Used this software as a total beginner while I was learning to code. It made it really easy to see my mistakes and get feedback which helped me improve quickly.

Cons

Found it tricky to learn at first and trying to figure it out while also learning to code was a lot to handle at once.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

A

Antonio

Logistics and Supply Chain, 500+ employees

Less than 6 months

4.0
July 2025

Strong DevOps capabilities

Pros

DevOps capabilities are great.. especially code review, collaboration tools, secure code storage and issue tracking. The open-source aspect also boosts productivity and IT practices.

Cons

Sometimes it has slowdowns and performance issues. The admin settings and UI aren't the best and its social/community aspect isn't as strong as GitHub's.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

J

Joshua

Research, 1-10 employees

Less than a year

4.0
June 2025

easy version control setup

Pros

It's simple to set up version control even in a regulated environment. We can still use pull requests and it integrates well with other tools because it follows standard protocols.

Cons

We were worried about potential authentication problems via the command line but we didn't run into any issues at all which was a relief.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

G

Gary

Information Technology and Services, 500+ employees

More than a year

4.0
May 2025

single platform for entire DevOps

Pros

GitLab provides a single platform for the entire DevOps process from planning and CI/CD to security and monitoring. This eliminates the need for a bunch of separate tools.

Cons

Large repositories or self-hosted setups can get slow especially in the web interface or when running complex pipelines.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

AZ

Aye Zarni

Computer Software, 11-50 employees

More than a year

4.0
May 2025

user-friendly for version control

Pros

What I like most is how user-friendly and practical it is. It's a lifesaver for version control and managing source code.

Cons

Feel like the documentation for beginners could be better and it can feel a bit overly complex for smaller projects.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

SM

Soe Moe

Information Technology and Services, 101-500 employees

Less than a year

5.0
May 2025

beginner-friendly with many features, can be slow at times

Pros

I learned CI/CD using GitLab in my DevOps class. It has so many features like CI/CD, issue tracking, great collaboration tools, customization and easy code log tracing. It's very beginner-friendly.

Cons

Lately I don't have any major complaints. Sometimes it can be very slow but I still prefer it over GitHub.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

N

Nancy

Information Technology and Services, 11-50 employees

More than a year

5.0
May 2025

awesome integrated pipelines

Pros

GitLab is a very comfortable DevOps application. It has integrated pipelines so you don't need external services for code releases. You can easily add documentation and the GUI is user-friendly for viewing code and YAML files.

Cons

Been using it for two years now and haven't run into any problems!!!! it's always worked smoothly for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Filippo

Information Technology and Services, 1-10 employees

Less than a year

5.0
May 2025

More features than competitors with self-hosting

Pros

It has a lot of features that GitHub and other competing tools lack. I also really appreciate the option to self-host it.

Cons

Sometimes it's not obvious where to find all the functions you need.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

R

richard

Education Management, 500+ employees

More than a year

5.0
May 2025

works with standard Git plus great features

Pros

Works perfectly with the standard Git commands we already know but adds so many great features for pipelines, continuous integration and managing environment variables.

Cons

Finding certain things like variables hidden under Settings > CI/CD isn't always simple but it's manageable.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

C

Charles

Computer Software, 1-10 employees

More than a year

5.0
April 2025

prefer it over Microsoft-owned GitHub

Pros

I like that GitLab isn't a giant like Microsoft who bought GitHub. They've always focused more on providing private code repositories for businesses.

Cons

Since they focus more on businesses than open source, a lot of open-source projects are still on GitHub which means I have to use both platforms.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

S

Steven

Management Consulting, 500+ employees

More than a year

4.0
April 2025

open-source and adaptable

Pros

It's an open-source project management tool that's easy to set up and perfect for DevOps. It also connects with lots of other tools which makes it adaptable to almost any workflow.

Cons

Setting up integrations with other platforms can sometimes be a long or tedious process.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

S

Spencer

Machinery, 11-50 employees

Less than 6 months

5.0
April 2025

clean layout made work enjoyable

Pros

It was exactly what I needed. The simple clean layout made everything run smoothly and actually made the work enjoyable.

Cons

Nothing at all. The whole layout and how it works was fantastic and exceeded my expectations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Q

Qin

Insurance, 101-500 employees

More than a year

4.0
April 2025

stronger CI/CD than competitors but lacks AI integration like Copilot

Pros

Its continuous integration and deployment features are stronger and more powerful than what its competitors offer.

Cons

Lacks built-in AI coding tools like GitHub's Copilot, which feels like a must-have these days.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

K

kenneth

Non-Profit Organization Management, 1-10 employees

More than a year

5.0
April 2025

easy to use with integrated AI

Pros

I found it very easy to use. I'm especially impressed with how they've integrated AI directly into the platform.

Cons

Really didn't find any downsides. It was a pleasant experience from start to finish.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Adam

Computer & Network Security, 1-10 employees

More than a year

5.0
April 2025

simple to start and scale

Pros

It's so easy to get started !! you can try it instantly with Docker and then move to a self-hosted setup or a cloud provider when you're ready.

Cons

Nothing major stands out. It gives me everything I need. If I had to pick something maybe more integration options with other platforms would be nice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Moses

Computer Software, 1-10 employees

Less than 6 months

4.0
March 2025

more flexible than GitHub with tracking

Pros

GitLab gives you more flexibility and control than GitHub especially with the self-hosting option. The built-in CI/CD is easy and makes automation simple. The interface is clean and the issue-tracking is really robust.

Cons

Performance can be slow sometimes especially with big repositories. Some features also feel more complex compared to GitHub's simpler approach.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

J

Jason

Computer Software, 101-500 employees

Less than a year

5.0
March 2025

smooth to navigate interface

Pros

I really liked the user interface as it makes it easy to find your way around and locate the features you need.

Cons

Wish there were more beginner-friendly guides on how to get the most out of the platform.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9