Total 1009 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

31%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Information Technology and Services, 500+ employees

More than a year

5.0
May 2026

Highly recommended!

Pros

Having it bring code management, pipelines and task tracking into a single place has been the biggest advantage for me. Not having to jump between separate tools saves time and cuts down on a lot of the little annoyances that come with managing development work. From a pricing standpoint that also makes it feel like great value since there is less need to pay for multiple services. It did take me a bit to adjust to the layout at first but once I got comfortable with it the platform started to feel fairly simple. Switching between projects, issues and pipelines now feels natural. The built-in code editor has also been more useful than I expected especially for quick fixes or reviewing changes without opening anything else. Task tracking is another area it handles well. Issues, boards and milestones tie together nicely which makes it simple to understand what is pending and what is already moving forward. That organization is especially helpful when collaborating with a team. Performance has been dependable overall. Pipelines usually run without much delay and I have not seen any major slowdowns even when working on larger projects. The CI/CD capabilities are definitely one of its strongest points because once everything is configured, building and installation becomes much more organized. Support has been fine though I honestly have not needed it much since the documentation answers most of what comes up. Whenever I needed to look something up, the guides were clear enough to follow without much trouble. Overall this tool comes across as a practical all-in-one platform that covers most development needs without making things unnecessarily complicated.

Cons

It required a thorough practice initially in order for the user to get used to it. This tool has a lot packed into it and it can feel overwhelming until you get a sense of where everything lives. The interface works but it is not always the cleanest and some areas feel a little crowded. Because of that even simple actions can sometimes take a few extra clicks to locate. Pipeline setup was also somewhat frustrating in the beginning. Small configuration mistakes can cause things to fail and it is not always obvious what actually went wrong. I also ran into some occasional slowness, mainly on larger projects or when opening certain pages. While the documentation is useful, it can be a bit too lengthy at times which makes finding a quick answer harder than it should be.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MS

Marvin S.

Computer Software, 1-10 employees

More than a year

4.0
May 2026

excellent CI and code reviews

Pros

Reliable, high-quality Git platform that's very easy to use. The CI integrations are a big plus and the web interface works really well for reviewing changes and even handling smaller edits directly.

Cons

The downside was the AI features we tested during the 30-day free trial. Till Feb 2026, they have been pretty underdeveloped and tacked on not truly useful from what we saw. Either we didn't spend enough time learning them or they just weren't ready but every time I tried using the chat, it either failed entirely or gave results that were too poor to be usable.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

PJ

Philip J.

Recreational Facilities and Services, 1-10 employees

More than a year

5.0
May 2026

OUTSTANDING TOOL!

Pros

After more than ten years of using this software without paying a cent, I'd still choose it over GitHub any day. It comes packed with excellent features, works really well for collaboration and feels very easy to use.

Cons

I honestly don't have any complaints about it and I'm only adding more here to fill the box.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CQ

connor q.

Media Production, 101-500 employees

Less than a year

4.0
April 2026

Good software

Pros

Having source control, CI/CD, issue tracking and security tooling all in one centralized platform makes this a very capable solution. It does a really good job of keeping the development workflow unified which cuts down on the need to piece together several separate tools just to make the process work. The self-hosting support is also a major advantage especially for organizations where data sovereignty, security and compliance across internal infrastructure are critical.

Cons

Its biggest drawback is definitely the complexity. Without experienced developers on the team, it can quickly become more of an obstacle for smaller teams or lower-scale projects. Because it includes so many features and configuration options, there is always more to learn and set up and some users will probably feel that the project management and wiki capabilities are not as refined as what dedicated tools offer.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

DG

Damian G.

Computer Software, 1-10 employees

More than a year

4.0
March 2026

Effortless permission handling

Pros

Being able to self-host it is a huge plus and handling permissions, security and connecting self-hosted workers for the pipeline is pretty easy.

Cons

Feature-heavy interface looks cluttered and a bit overwhelming at times which makes navigating around the app somewhat difficult for me.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

6

SL

Song L.

Warehousing, 11-50 employees

More than a year

5.0
March 2026

built for everyday dev tasks

Pros

Project management, build pipelines and image repositories are the features we rely on most in our day-to-day development work and they've been extremely helpful. I also make use of the integrations with project management platforms which help me get projects done more efficiently and keep everything moving forward.

Cons

Our company uses the official repository, while I work with a locally deployed community repository and both have been performing very well and I haven't run into any major issue so far. Only one issue is that the Enterprise Edition comes at a higher price.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

FM

Flavio M.

Banking, 101-500 employees

More than a year

4.0
March 2026

quick installation

Pros

One of the best things about it is how quickly I can get it installed and running thanks to its efficient automation. The platform lets me handle everything in one place without relying on external tools so having version control, project management and automation built in is really valuable. Its integrations with Slack, Trello and Kubernetes are excellent as well since they help extend the functions even further.

Cons

I can't point to any major issue with it but there were times when the interface felt a little heavy and not very user friendly. That can make it harder to use especially for someone who is just getting started.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

7

Functionality

7

A

Anonymous

Computer Software, 11-50 employees

Less than a year

5.0
March 2026

Simple layout

Pros

Everything on the platform is organized in a very simple way so it only takes a moment to find what you're looking for. The kanban board is also a really helpful feature for keeping track of assigned tasks and seeing their current status at a glance.

Cons

At the beginning it can feel a bit overwhelming and like there's a lot going on. It also takes time to fully learn the tool which may be discouraging for someone using it for the first time.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

SA

Samer A.

Computer Software, 1-10 employees

More than a year

4.0
February 2026

Free amazing features

Pros

Having version control and change tracking built in through Git, along with CI/CD for automating workflows is a big advantage. The fact that all of this is available for free makes it even more worthwhile.

Cons

There are times when it feels a bit complicated to use which is why I still prefer GitHub and do not rely on it as my primary version control platform.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

MBV

Manish Bhandari V.

Information Technology and Services, 101-500 employees

More than a year

5.0
January 2026

5 stars from my side!

Pros

This tool now brings AI-driven workflows together with GitLab Duo things like code suggestions, inline chat, test generation and refactoring right inside the UI and IDE which is something I really appreciate. On top of that it delivers a complete DevSecOps platform with built-in CI/CD, security scanning, project tracking and a modern panel-based layout that keeps issues, merge requests and Duo visible side by side. It also offers strong self-hosting and GitOps capabilities which makes it a great fit for enterprises that need tighter control and stronger security.

Cons

A part I like least is that it's wide range of features covering CI/CD, security, project management and AI can start to feel overwhelming and complicated especially for smaller teams. Even with the panel-based redesign, the interface can still seem dense or cluttered in certain workflows. On top of that, the higher-tier plans and add-ons such as Duo Enterprise can become expensive at scale and larger environments occasionally run into performance slowdowns or friction around merge conflicts.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Information Technology and Services, 51-100 employees

More than a year

5.0
January 2026

Fantastic product for our team

Pros

Right after installation it's built-in CI/CD pipelines stood out. Being able to keep an entire pipeline in a single YAML file under version control makes process automation much easier especially compared with Jenkins. The all-in-one setup is a huge plus as well. Having the codebase, issue tracking and container registry all available in one interface has been incredibly helpful for our team.

Cons

Some users may find the interface overwhelming right after getting started because there are a lot of dashboard items and configuration settings so it takes some time to learn where everything is and find exactly what you need. On top of that, when self-hosted it can be fairly demanding on system resources particularly RAM and CPU.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

BG

Ben G.

Information Technology and Services, 1-10 employees

More than a year

3.0
December 2025

slow customer support

Pros

After using this tool for several years it has continued to be a very useful platform for both our development work and storage needs. The pricing also feels a bit more reasonable now especially since competing products have raised their prices too.

Cons

When we needed help with bugs, including incorrectly triggered false-positive notifications and other problems, the support response was slow. Those issues took too long to get resolved and ended up leaving our development team stuck waiting around.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

5

A

Anonymous

Government Administration, 500+ employees

More than a year

5.0
December 2025

handles our DevOps

Pros

It has become core of our DevOps because it is a single application that has everything. The built-in CI/CD pipelines have made a huge difference for us because the full build, test and deployment flow can be defined in one file directly inside the repository which is far more efficient than bouncing between separate tools like Jenkins. We also depend a lot on merge requests and the integrated security scanning with SAST and DAST is a major advantage. Developers get fast feedback during the merge process so problems are caught earlier and code quality stays high without holding up delivery.

Cons

It can be fairly heavy on resources especially on a self-hosted setup or when pipelines include more complex jobs. I've also seen it slow down when moving through large project backlogs or opening detailed merge request diffs and that can be frustrating when a review is time-sensitive. The interface is generally well designed but because there are so many capabilities packed in issues, boards, CI/CD, security and more the initial setup and configuration can feel like a lot for new team members. It usually takes a bit of time and guidance before they really get comfortable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

NB

Nick B.

Computer Software, 51-100 employees

More than a year

4.0
December 2025

Polished interface

Pros

Interface is clean and simple so getting comfortable with it doesn't take long. It works exactly the way you expect, makes teamwork easier and helps us keep all of our work organized in one central place.

Cons

There's not much to complain about with it. It's a polished and simple Git platform with strong availability and it consistently does what it's supposed to do.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

WH

William H.

Marketing and Advertising, 51-100 employees

More than a year

4.0
December 2025

positive experience

Pros

Seeing issues, code and pipelines connected in one place works really well for me because it makes progress much clearer and helps set realistic expectations with clients.

Cons

Interface can start to feel heavy and once I start adding more projects and pipelines and the performance drops a little.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

MR

Mathieu R.

Gambling & Casinos, 500+ employees

Less than a year

5.0
December 2025

efficient Dev workflow hub

Pros

Having it in one place for version control, CI/CD and team collaboration makes a big difference. The way code reviews, pipelines and issue tracking connect together works really well and keeps the development process organized and consistent. It's dependable in day-to-day use and also scales well when working with larger teams.

Cons

Someone who is new to this platform will find the interface heavily packed. A few features also need some setup before you get the full benefit from them so there's definitely a lot of practice involved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Education Management, 500+ employees

Less than 6 months

5.0
December 2025

Fast code tracking that delivers

Pros

Similar to other Git tools, it just works and does a great job with code tracking. Performance has been good too and it feels quick and responsive.

Cons

It's a bit complicated than some alternatives and the fact that it's paid rather than free like some competing options can be a downside.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Computer Software, 1-10 employees

More than a year

5.0
November 2025

Free platform!

Pros

This platform has been fantastic to use. It comes packed with features and the fact that it's completely free even for private and personal projects makes it even better.

Cons

I don't have any real complaints. It's an excellent platform overall. If I had to mention one thing, I'd love to see the CI improved with something like a marketplace for actions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM

Mudit M.

Banking, 500+ employees

More than a year

4.0
November 2025

easy to setup

Pros

the fact that the platform is free to use is a big plus and it also runs fast. It also supports integration with multiple vendors and is relatively simpler to set up.

Cons

Getting the pipeline customized can still be a bit difficult. The whole concept of GitLab runners, along with figuring out how to improve performance, takes quite a while to understand.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

SB

Sachita B.

Computer & Network Security, 1-10 employees

Free Trial

4.0
November 2025

Multiple installation options

Pros

During my Programming class, I used it for assignments as well as project work. It offers both free and paid plans and it can be installed either on-premises or in the cloud which makes it pretty versatile.

Cons

One thing I liked the least about it was that the cloud version could be slow at times. It also supports fewer third-party integrations than some competing platforms.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7