Total 1009 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

31%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

FV
Filippo V.

Information Technology and Services, 1-10 employees

Less than a year

5.0

“feature rich product”

Pros

Relative to GitHub and several other competing tools this platform provides a range of capabilities that are not typically available elsewhere. Another key advantage is the ability to self-host which adds an important layer of control and flexibility to our workflow.

Cons

It's not completely easy sometimes to locate every function you need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Charles

Computer Software, 1-10 employees

More than a year

5.0

“prefer it over Microsoft-owned GitHub”

Pros

I like that GitLab isn't a giant like Microsoft who bought GitHub. They've always focused more on providing private code repositories for businesses.

Cons

Since they focus more on businesses than open source, a lot of open-source projects are still on GitHub which means I have to use both platforms.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

S
Steven

Management Consulting, 500+ employees

More than a year

4.0

“open-source and adaptable”

Pros

It's an open-source project management tool that's easy to set up and perfect for DevOps. It also connects with lots of other tools which makes it adaptable to almost any workflow.

Cons

Setting up integrations with other platforms can sometimes be a long or tedious process.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

S
Spencer

Machinery, 11-50 employees

Less than 6 months

5.0

“clean layout made work enjoyable”

Pros

It was exactly what I needed. The simple clean layout made everything run smoothly and actually made the work enjoyable.

Cons

Nothing at all. The whole layout and how it works was fantastic and exceeded my expectations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Q
Qin

Insurance, 101-500 employees

More than a year

4.0

“stronger CI/CD than competitors but lacks AI integration like Copilot”

Pros

Its continuous integration and deployment features are stronger and more powerful than what its competitors offer.

Cons

Lacks built-in AI coding tools like GitHub's Copilot, which feels like a must-have these days.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

K
kenneth

Non-Profit Organization Management, 1-10 employees

More than a year

5.0

“easy to use with integrated AI”

Pros

I found it very easy to use. I'm especially impressed with how they've integrated AI directly into the platform.

Cons

Really didn't find any downsides. It was a pleasant experience from start to finish.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Adam

Computer & Network Security, 1-10 employees

More than a year

5.0

“simple to start and scale”

Pros

It's so easy to get started !! you can try it instantly with Docker and then move to a self-hosted setup or a cloud provider when you're ready.

Cons

Nothing major stands out. It gives me everything I need. If I had to pick something maybe more integration options with other platforms would be nice.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Financial Services, 500+ employees

More than a year

4.0

“high rated platform”

Pros

In comparison with other Git platforms deployments on this one tend to run more efficiently. A major factor is its built-in CI/CD system which removes the need to assemble separate tools. It also performs automated checks for performance bottlenecks, API vulnerabilities and browser compatibility issues. Overall it has organised workflows for my team by automating many of the smaller tasks that previously required manual effort.

Cons

Once I start dealing with large repositories, it can become noticeably slower. It also takes new users a while to get comfortable with it because the feature set is pretty advanced and the YAML syntax also needs special learning training.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

KT
Keith T.

Computer Software, 1-10 employees

More than a year

4.0

“familiar github-style workflow”

Pros

Coming from GitHub, this one felt very familiar so getting used to it didn't take me much effort.

Cons

Service went down quite often and I ran into a few errors.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

M
Moses

Computer Software, 1-10 employees

Less than 6 months

4.0

“more flexible than GitHub with tracking”

Pros

GitLab gives you more flexibility and control than GitHub especially with the self-hosting option. The built-in CI/CD is easy and makes automation simple. The interface is clean and the issue-tracking is really robust.

Cons

Performance can be slow sometimes especially with big repositories. Some features also feel more complex compared to GitHub's simpler approach.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

J
Jason

Computer Software, 101-500 employees

Less than a year

5.0

“smooth to navigate interface”

Pros

I really liked the user interface as it makes it easy to find your way around and locate the features you need.

Cons

Wish there were more beginner-friendly guides on how to get the most out of the platform.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

GS
Ghanshyam S.

Computer Software, 11-50 employees

More than a year

4.0

“smooth installation”

Pros

Being open source is a big advantage and the fact that it can be installed on your own server makes it even more useful.

Cons

The setup is more complicated than GitHub and the documentation could definitely be improved.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

A
Anonymous

Information Technology and Services, 11-50 employees

Free Trial

4.0

“Stable CI/CD features”

Pros

The built-in CI/CD featureis a notable advantage and it also gives us a stronger sense of security compared to other competing tools.

Cons

Community is still quite small and since it is not widely used it can be pretty tricky to understand at first.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

AM
Andrew M.

Computer Software, 1-10 employees

More than a year

5.0

“complete Dev cycle !!”

Pros

Consolidating the entire software development lifecycle into a single, vertically integrated platform is one of the things I love about this tool.

Cons

Pricing feels a little high and the UI could use some refinement.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A
Anonymous

Information Technology and Services, 51-100 employees

More than a year

5.0

“flexible editions with developer power”

Pros

There are several editions available to match different project or company needs, whether that's the free SaaS version, the self-hosted community edition or the Enterprise option. The developer experience is excellent and there's a lot of room for customization to cover more advanced development and enterprise-level requirements.

Cons

It's not as efficient when it comes to community-focused features, like public open-source projects or developer profiles especially when compared with GitHub which also has more visibility and publicity.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Food & Beverages, 500+ employees

More than a year

4.0

“Excellent collaboration for developers”

Pros

It is a really useful platform for developers to store code, share projects and work together efficiently.

Cons

The AI features in this tool still have plenty of room for improvement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

GL
Griffin L.

Computer Software, 1-10 employees

More than a year

5.0

“Cloud management done right”

Pros

Managing everything is very easy and the cloud capabilities make the platform even more convenient for me to use.

Cons

It can feel a bit confusing at first for completely new users.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

SS
Sara S.

Computer Software, 11-50 employees

More than a year

5.0

“Helpful task updates”

Pros

Keeping track of tasks while staying updated with colleagues has been really useful.

Cons

Handling merge requests especially when it comes to assignments, could be better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SP
Shushanta P.

Computer Software, 11-50 employees

More than a year

5.0

“a must have tool!”

Pros

Working together with other developers is really easy and convenient for me.

Cons

Website of this software can be a bit slow to load at times and I'm not sure what causes it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PP
Purva P.

Broadcast Media, 1-10 employees

Less than 6 months

5.0

“Keeps everything on track”

Pros

It has helped me stay on top of everything and it works very efficiently.

Cons

I haven't run into any issues with the software and I genuinely enjoy using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10