HighGear

HighGear Reviews

20 Reviews

Overall Rating

5

20 Reviews

Rating Distribution

5

star

(19)

4

star

(1)

3

star

(0)

2

star

(0)

1

star

(0)

Satisfaction Score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

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Filters

Effective for Projects Management and Time Saving Tool
Pros

HighGear is praised for its ease of use and time-saving features, particularly for task management and project tracking, making it effective for managing multiple projects with teams.

Cons

I find HighGear effective in managing their work, with prompt support from the team to address any issues.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Charu

Information Technology and Services, 500+ employees

Less than 6 months

Jan 01, 2023

High gear- good workflow tool
Pros

I appreciate the ease of modification and quick customization options available in HighGear.

Cons

I wish for a more modern interface and fewer restrictions on creating content.

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

Kathleen

Financial Services, 51-100 employees

Less than 6 months

Jul 01, 2022

Best Software for Projects Management
Pros

Task management and activity tracking are highlighted as the best aspects of HighGear, providing transparency and accountability for projects.

Cons

HighGear may be challenging for new users initially, but excellent guidance is provided to help them use its features effortlessly.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

Chirag

Information Technology and Services, 11-50 employees

Less than 6 months

Jul 01, 2022

Implementation and ease of use
Pros

Implementation of HighGear across the organization has been smooth, with employees quickly adapting to new processes and tools, resulting in everyday ease of use.

Cons

Deploying HighGear effectively requires significant effort in process design and development, which may take longer than configuring and launching the application itself.

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

Benoit

Information Technology and Services, 51-100 employees

More than a year

Dec 01, 2021

HighGear Review Demand Manager Pty Ltd
Pros

HighGear's flexibility, customization options, and suitability for large project volumes are commended, along with exceptional service received from the company.

Cons

Initially, some features were missing in HighGear, but through subsequent releases, these have been implemented and exceeded expectations.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Vincent

Financial Services, 11-50 employees

More than a year

Dec 01, 2021

Fast changes
Pros

HighGear's quick task creation and checklist features streamline project management problem-solving, with praise for the quality of customer support.

Cons

more functionality to customize task forms with colors, shapes, fonts, etc., to enhance the end-user experience.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Elaine

Machinery, 51-100 employees

More than a year

Dec 01, 2021

Turning Point Financial
Pros

The software is described as very easy to use, providing transparency and accountability for project management.

Cons

Building workflows is straightforward, but managing users and permissions can be tricky.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Alexandra

Financial Services, 11-50 employees

More than a year

Dec 01, 2021

Game changer!
Pros

HighGear enables the creation of SMART workflows and processes, saving time and costs compared to traditional programming methods, with immediate measurable return on investment.

Cons

While there is a learning curve in the beginning, it's a small price to pay for the benefits HighGear offers.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Kathy

Financial Services, 11-50 employees

More than a year

Sep 01, 2020

Highgear has automated our business logic and provided fantastic customer support.
Pros

HighGear's organizational structure and support team responsiveness are praised, ensuring quick answers and thorough assistance with requirements and workflow definitions.

Cons

Fully leveraging HighGear's features requires an engaged team or admin to push for adoption, and identifying its full scope may necessitate time commitments for training.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Brooke

Non-Profit Organization Management, 1-10 employees

More than a year

May 01, 2020

Workflow solution
Pros

HighGear allows organizations to achieve more with fewer resources, improving organization, process flow, and task management efficiency.

Cons

The minimum license counts required for purchasing HighGear were higher than expected initially, resulting in a more expensive solution.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

thomas

Insurance, 51-100 employees

More than a year

Oct 01, 2019

Great Job Managment System
Pros

The visual job flow creator in HighGear enables the creation of complex job flow systems, automating task assignments and ensuring project continuity.

Cons

HighGear requires the involvement of its tech team for integration, unlike plug-and-play solutions, which may require additional effort.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Nathan

Environmental Services, 1-10 employees

More than a year

Jun 01, 2019

HighGear Review
Pros

HighGear is functional for capturing customer information and managing activities efficiently.

Cons

I have no significant complaints, as HighGear has been attentive to their needs.

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

Robert

Computer Software, 11-50 employees

More than a year

Jun 01, 2019

HighGear review
Pros

HighGear's local workflow design and implementation capabilities, allowing control over tracking needs without reliance on development teams or waiting for code updates.

Cons

Running reports in HighGear can be slow at times.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Larry

Publishing, 11-50 employees

More than a year

Jun 01, 2019

HighGear was a lifesaver!
Pros

HighGear facilitates seamless transitions during employee turnover by providing collaboration tools and task assignment features, streamlining workflow updates and understanding of responsibilities.

Cons

Assigning permissions may take some getting used to, but it becomes manageable once users understand the process.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Anonymous

N/A, 11-50 employees

More than a year

Jun 01, 2019

HighGear got our Company Organized!
Pros

HighGear adds structure to growing companies, facilitating communication across departments for day-to-day tasks and larger projects, with plans for expanding usage.

Cons

I miss an answer generator feature in HighGear, where certain fields become applicable based on user responses.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Edna

Real Estate, 51-100 employees

More than a year

Jun 01, 2019

HighGear delivers
Pros

HighGear's greatest benefit lies in its customization capabilities, allowing users to tailor every component to their specific needs, resulting in highly efficient and effective tools for managing work.

Cons

I may feel overwhelmed by the amount of available information, new releases like 8.2 aim to improve the user experience, and HighGear actively seeks and implements user input for enhancements.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Sammye

Consumer Services, 500+ employees

More than a year

Feb 01, 2019

NASA-CSSC Review of High Gear
Pros

HighGear is praised for its ease of use in daily project management and workflow.

Cons

Manipulating reporting features, particularly the BI Module, can be challenging.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Maxine

Government Relations, 11-50 employees

Less than a year

Feb 01, 2019

High Gear Is Excellent as a Work Order Management System
Pros

HighGear is successfully used to manage a high volume of deliverables on government contracts, with exceptional support and intuitive workflow development.

Cons

HighGear's high configurability requires expertise to maintain effectively.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Dan

Management Consulting, 51-100 employees

More than a year

Feb 01, 2019

Still Learning
Pros

The software's high level of customization is deemed critical for businesses with specific needs.

Cons

Learning to create forms, workflows, etc., in HighGear can be difficult and time-consuming, leading to delays in using the software to its full capacity, especially in fast-paced environments.

Ease of use

7

Value for money

7

Customer Support

10

Functionality

8

Ellie

Management Consulting, 51-100 employees

More than a year

Feb 01, 2019

Customizable Solution with Great Support
Pros

HighGear's adaptability to meet changing workplace needs, allowing quick updates and changes to improve software functionality.

Cons

The abundance of functionalities in HighGear can be overwhelming and confusing for me, especially since not all features may be relevant or utilized, making it challenging to hide or remove unused parts.

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

Stephanie

Marketing and Advertising, 500+ employees

More than a year

Feb 01, 2019