Total 20 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

95%

4

Stars

5%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

C
Charu

Information Technology and Services, 500+ employees

Less than 6 months

5.0

Effective for Projects Management and Time Saving Tool

Pros

HighGear is praised for its ease of use and time-saving features, particularly for task management and project tracking, making it effective for managing multiple projects with teams.

Cons

I find HighGear effective in managing their work, with prompt support from the team to address any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kathleen

Financial Services, 51-100 employees

Less than 6 months

5.0

High gear- good workflow tool

Pros

I appreciate the ease of modification and quick customization options available in HighGear.

Cons

I wish for a more modern interface and fewer restrictions on creating content.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

C
Chirag

Information Technology and Services, 11-50 employees

Less than 6 months

5.0

Best Software for Projects Management

Pros

Task management and activity tracking are highlighted as the best aspects of HighGear, providing transparency and accountability for projects.

Cons

HighGear may be challenging for new users initially, but excellent guidance is provided to help them use its features effortlessly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

B
Benoit

Information Technology and Services, 51-100 employees

More than a year

4.0

Implementation and ease of use

Pros

Implementation of HighGear across the organization has been smooth, with employees quickly adapting to new processes and tools, resulting in everyday ease of use.

Cons

Deploying HighGear effectively requires significant effort in process design and development, which may take longer than configuring and launching the application itself.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

V
Vincent

Financial Services, 11-50 employees

More than a year

5.0

HighGear Review Demand Manager Pty Ltd

Pros

HighGear's flexibility, customization options, and suitability for large project volumes are commended, along with exceptional service received from the company.

Cons

Initially, some features were missing in HighGear, but through subsequent releases, these have been implemented and exceeded expectations.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

E
Elaine

Machinery, 51-100 employees

More than a year

5.0

Fast changes

Pros

HighGear's quick task creation and checklist features streamline project management problem-solving, with praise for the quality of customer support.

Cons

more functionality to customize task forms with colors, shapes, fonts, etc., to enhance the end-user experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Alexandra

Financial Services, 11-50 employees

More than a year

5.0

Turning Point Financial

Pros

The software is described as very easy to use, providing transparency and accountability for project management.

Cons

Building workflows is straightforward, but managing users and permissions can be tricky.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

K
Kathy

Financial Services, 11-50 employees

More than a year

5.0

Game changer!

Pros

HighGear enables the creation of SMART workflows and processes, saving time and costs compared to traditional programming methods, with immediate measurable return on investment.

Cons

While there is a learning curve in the beginning, it's a small price to pay for the benefits HighGear offers.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

B
Brooke

Non-Profit Organization Management, 1-10 employees

More than a year

5.0

Highgear has automated our business logic and provided fantastic customer support.

Pros

HighGear's organizational structure and support team responsiveness are praised, ensuring quick answers and thorough assistance with requirements and workflow definitions.

Cons

Fully leveraging HighGear's features requires an engaged team or admin to push for adoption, and identifying its full scope may necessitate time commitments for training.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
thomas

Insurance, 51-100 employees

More than a year

5.0

Workflow solution

Pros

HighGear allows organizations to achieve more with fewer resources, improving organization, process flow, and task management efficiency.

Cons

The minimum license counts required for purchasing HighGear were higher than expected initially, resulting in a more expensive solution.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

N
Nathan

Environmental Services, 1-10 employees

More than a year

5.0

Great Job Managment System

Pros

The visual job flow creator in HighGear enables the creation of complex job flow systems, automating task assignments and ensuring project continuity.

Cons

HighGear requires the involvement of its tech team for integration, unlike plug-and-play solutions, which may require additional effort.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R
Robert

Computer Software, 11-50 employees

More than a year

5.0

HighGear Review

Pros

HighGear is functional for capturing customer information and managing activities efficiently.

Cons

I have no significant complaints, as HighGear has been attentive to their needs.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

L
Larry

Publishing, 11-50 employees

More than a year

5.0

HighGear review

Pros

HighGear's local workflow design and implementation capabilities, allowing control over tracking needs without reliance on development teams or waiting for code updates.

Cons

Running reports in HighGear can be slow at times.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 11-50 employees

More than a year

5.0

HighGear was a lifesaver!

Pros

HighGear facilitates seamless transitions during employee turnover by providing collaboration tools and task assignment features, streamlining workflow updates and understanding of responsibilities.

Cons

Assigning permissions may take some getting used to, but it becomes manageable once users understand the process.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Edna

Real Estate, 51-100 employees

More than a year

5.0

HighGear got our Company Organized!

Pros

HighGear adds structure to growing companies, facilitating communication across departments for day-to-day tasks and larger projects, with plans for expanding usage.

Cons

I miss an answer generator feature in HighGear, where certain fields become applicable based on user responses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sammye

Consumer Services, 500+ employees

More than a year

5.0

HighGear delivers

Pros

HighGear's greatest benefit lies in its customization capabilities, allowing users to tailor every component to their specific needs, resulting in highly efficient and effective tools for managing work.

Cons

I may feel overwhelmed by the amount of available information, new releases like 8.2 aim to improve the user experience, and HighGear actively seeks and implements user input for enhancements.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Maxine

Government Relations, 11-50 employees

Less than a year

5.0

NASA-CSSC Review of High Gear

Pros

HighGear is praised for its ease of use in daily project management and workflow.

Cons

Manipulating reporting features, particularly the BI Module, can be challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Dan

Management Consulting, 51-100 employees

More than a year

5.0

High Gear Is Excellent as a Work Order Management System

Pros

HighGear is successfully used to manage a high volume of deliverables on government contracts, with exceptional support and intuitive workflow development.

Cons

HighGear's high configurability requires expertise to maintain effectively.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

E
Ellie

Management Consulting, 51-100 employees

More than a year

5.0

Still Learning

Pros

The software's high level of customization is deemed critical for businesses with specific needs.

Cons

Learning to create forms, workflows, etc., in HighGear can be difficult and time-consuming, leading to delays in using the software to its full capacity, especially in fast-paced environments.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

8

S
Stephanie

Marketing and Advertising, 500+ employees

More than a year

5.0

Customizable Solution with Great Support

Pros

HighGear's adaptability to meet changing workplace needs, allowing quick updates and changes to improve software functionality.

Cons

The abundance of functionalities in HighGear can be overwhelming and confusing for me, especially since not all features may be relevant or utilized, making it challenging to hide or remove unused parts.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8