Information Technology and Services, 500+ employees
Less than 6 months
“Effective for Projects Management and Time Saving Tool”
Pros
HighGear is praised for its ease of use and time-saving features, particularly for task management and project tracking, making it effective for managing multiple projects with teams.
Cons
I find HighGear effective in managing their work, with prompt support from the team to address any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 51-100 employees
Less than 6 months
“High gear- good workflow tool”
Pros
I appreciate the ease of modification and quick customization options available in HighGear.
Cons
I wish for a more modern interface and fewer restrictions on creating content.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Information Technology and Services, 11-50 employees
Less than 6 months
“Best Software for Projects Management”
Pros
Task management and activity tracking are highlighted as the best aspects of HighGear, providing transparency and accountability for projects.
Cons
HighGear may be challenging for new users initially, but excellent guidance is provided to help them use its features effortlessly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Information Technology and Services, 51-100 employees
More than a year
“Implementation and ease of use”
Pros
Implementation of HighGear across the organization has been smooth, with employees quickly adapting to new processes and tools, resulting in everyday ease of use.
Cons
Deploying HighGear effectively requires significant effort in process design and development, which may take longer than configuring and launching the application itself.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Financial Services, 11-50 employees
More than a year
“HighGear Review Demand Manager Pty Ltd”
Pros
HighGear's flexibility, customization options, and suitability for large project volumes are commended, along with exceptional service received from the company.
Cons
Initially, some features were missing in HighGear, but through subsequent releases, these have been implemented and exceeded expectations.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Machinery, 51-100 employees
More than a year
“Fast changes”
Pros
HighGear's quick task creation and checklist features streamline project management problem-solving, with praise for the quality of customer support.
Cons
more functionality to customize task forms with colors, shapes, fonts, etc., to enhance the end-user experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 11-50 employees
More than a year
“Turning Point Financial”
Pros
The software is described as very easy to use, providing transparency and accountability for project management.
Cons
Building workflows is straightforward, but managing users and permissions can be tricky.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Financial Services, 11-50 employees
More than a year
“Game changer!”
Pros
HighGear enables the creation of SMART workflows and processes, saving time and costs compared to traditional programming methods, with immediate measurable return on investment.
Cons
While there is a learning curve in the beginning, it's a small price to pay for the benefits HighGear offers.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Non-Profit Organization Management, 1-10 employees
More than a year
“Highgear has automated our business logic and provided fantastic customer support.”
Pros
HighGear's organizational structure and support team responsiveness are praised, ensuring quick answers and thorough assistance with requirements and workflow definitions.
Cons
Fully leveraging HighGear's features requires an engaged team or admin to push for adoption, and identifying its full scope may necessitate time commitments for training.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Insurance, 51-100 employees
More than a year
“Workflow solution”
Pros
HighGear allows organizations to achieve more with fewer resources, improving organization, process flow, and task management efficiency.
Cons
The minimum license counts required for purchasing HighGear were higher than expected initially, resulting in a more expensive solution.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Environmental Services, 1-10 employees
More than a year
“Great Job Managment System”
Pros
The visual job flow creator in HighGear enables the creation of complex job flow systems, automating task assignments and ensuring project continuity.
Cons
HighGear requires the involvement of its tech team for integration, unlike plug-and-play solutions, which may require additional effort.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Computer Software, 11-50 employees
More than a year
“HighGear Review”
Pros
HighGear is functional for capturing customer information and managing activities efficiently.
Cons
I have no significant complaints, as HighGear has been attentive to their needs.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Publishing, 11-50 employees
More than a year
“HighGear review”
Pros
HighGear's local workflow design and implementation capabilities, allowing control over tracking needs without reliance on development teams or waiting for code updates.
Cons
Running reports in HighGear can be slow at times.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 11-50 employees
More than a year
“HighGear was a lifesaver!”
Pros
HighGear facilitates seamless transitions during employee turnover by providing collaboration tools and task assignment features, streamlining workflow updates and understanding of responsibilities.
Cons
Assigning permissions may take some getting used to, but it becomes manageable once users understand the process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Real Estate, 51-100 employees
More than a year
“HighGear got our Company Organized!”
Pros
HighGear adds structure to growing companies, facilitating communication across departments for day-to-day tasks and larger projects, with plans for expanding usage.
Cons
I miss an answer generator feature in HighGear, where certain fields become applicable based on user responses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Consumer Services, 500+ employees
More than a year
“HighGear delivers”
Pros
HighGear's greatest benefit lies in its customization capabilities, allowing users to tailor every component to their specific needs, resulting in highly efficient and effective tools for managing work.
Cons
I may feel overwhelmed by the amount of available information, new releases like 8.2 aim to improve the user experience, and HighGear actively seeks and implements user input for enhancements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Government Relations, 11-50 employees
Less than a year
“NASA-CSSC Review of High Gear”
Pros
HighGear is praised for its ease of use in daily project management and workflow.
Cons
Manipulating reporting features, particularly the BI Module, can be challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Management Consulting, 51-100 employees
More than a year
“High Gear Is Excellent as a Work Order Management System”
Pros
HighGear is successfully used to manage a high volume of deliverables on government contracts, with exceptional support and intuitive workflow development.
Cons
HighGear's high configurability requires expertise to maintain effectively.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Management Consulting, 51-100 employees
More than a year
“Still Learning”
Pros
The software's high level of customization is deemed critical for businesses with specific needs.
Cons
Learning to create forms, workflows, etc., in HighGear can be difficult and time-consuming, leading to delays in using the software to its full capacity, especially in fast-paced environments.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
8
Marketing and Advertising, 500+ employees
More than a year
“Customizable Solution with Great Support”
Pros
HighGear's adaptability to meet changing workplace needs, allowing quick updates and changes to improve software functionality.
Cons
The abundance of functionalities in HighGear can be overwhelming and confusing for me, especially since not all features may be relevant or utilized, making it challenging to hide or remove unused parts.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
