softwareHubstaff Software Reviews
12 Reviews
Overall Rating
4.1
12 Reviews
Rating Distribution
5
(3)
4
(7)
3
(2)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.1
12 Reviews
Rating Distribution
5
(3)
4
(7)
3
(2)
2
(0)
1
(0)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Industry
Provider Size
Time Used
A Good Tool but Not Without Its Limitations
A Good Tool but Not Without Its Limitations
Pros
Hubstaff is a good tool for managing remote teams and tracking employee productivity. The app is easy to use, and the customer service team is very helpful when it comes to understanding how the features work.
Cons
We encountered some limitations when it comes to the apps analytics capabilities. For example, we could not get detailed insights into how our team was spending their time on specific tasks or projects. This may be an issue for teams that require more in-depth reporting capabilities.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Laura K.
Business Analyst , 50-200 employees employees
Mar 09, 2023
A Great Tool for Managing Remote Teams
A Great Tool for Managing Remote Teams
Pros
Weve been using Hubstaff to manage our remote team, and its been a great tool. Our work requires us to monitor employee activity, and Hubstaff provides us with detailed reports on how our team is spending their time. The app is also easy to use, which has made it easier for our team to transition from in-person work to remote work.
Cons
The only issue we encountered was setting up the GPS tracking feature. It took some time for us to understand how the feature works, and we had some issues with getting everyones coordinates entered correctly. However, the customer service team was very helpful in resolving these issues.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
John S.
Business Owner , 50-200 employees employees
Mar 06, 2023
An Excellent Tool for Time Tracking and Productivity
An Excellent Tool for Time Tracking and Productivity
Pros
Hubstaff is an excellent tool for managing time tracking and productivity. The app is easy to use and provides real-time reports on employee activity. Weve also been able to easily integrate it with our existing payroll software.
Cons
The only challenge we encountered was getting all of our team members set up on the app. It took some time to get everyone on board, but once they were, they were able to quickly and easily use the app.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Adam S.
Software Developer , 11-50 employees employees
Mar 02, 2023
User-friendly employee tracking software
User-friendly employee tracking software
Pros
Hubstaff offers simple, user-friendly functionality for employee activity tracking. It provides regular screenshots of employees work screens to keep track of their activities. It is convenient that the interval between taking the screenshots is adjustable. The software has helped us form a rough estimate of time wastage with the ‘percentage of work and movement’ feature.
Cons
Setting up time zones is quite difficult without external help. The self-help guide available online is not meant for an average user, I presume. A resolution for this issue will be immensely helpful for us.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
Dysiree R.
Real Estate, 11-50 Employees employees
Feb 15, 2023
A Powerful Tool for Managing Remote Teams
A Powerful Tool for Managing Remote Teams
Pros
The Hubstaff software has been a lifesaver for our remote team. We use time tracking, task management, and GPS tracking features to effectively manage our team and track their productivity. Its been instrumental in helping us streamline our workflow and maximize efficiency.
Cons
The only issue we encountered with Hubstaff was transitioning our existing data into the system. It took some time to get everything set up, but once we did, it was smooth sailing from there.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Nina P.
Remote Team Manager , 50-200 employees employees
Feb 14, 2023
A Comprehensive Look at Hubstaff Time Tracking Software
A Comprehensive Look at Hubstaff Time Tracking Software
Pros
Hubstaff is a reliable and featurerich time tracking software that helps organizations and individuals stay on top of their tasks and accurately bill for their work. The software offers an intuitive and userfriendly interface making it easy to use even for beginners. It provides comprehensive time tracking features including screenshots activity levels and time tracking reminders. Additionally Hubstaff integrates with various other tools like Trello Asana and QuickBooks streamlining project management and invoicing. The software offers flexibility with multiple tracking options such as desktop and mobile applications as well as browser extensions. It allows for precise billing by tracking time spent on each task and providing detailed reports.�
Cons
However there are a few drawbacks to consider before deciding on Hubstaff. The free plan has limited features and is more suitable for small teams. The software requires an internet connection to function which can be inconvenient for users in areas with limited internet availability. The screenshot feature may raise privacy concerns among certain employees. The software also offers limited customization options to address specific needs. Additionally the activity level feature may not always accurately reflect an employee's productivity level.�
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Rosalina
Insurance, 1-10 employees
Feb 07, 2023
It fits right in with your existing software.
It fits right in with your existing software.
Pros
Hubstaff is an efficient tool for keeping track of the time you spend working on a project. It allows adding or modifying our monitored time in case we forget to clock in or out. It also has a periodic screenshot feature that helps you or your supervisor keep track of what the team members were doing at any given time.
Cons
Hubstaff also calculates your percentage of activity based on mouse movement, which becomes an issue during video calls. Anything longer than 10 minutes and itll mark you idle and stop your timer. Its inconvenient to keep moving the mouse without any reason. Perhaps, there is an existing way to control this, but I have not been able to find the solution.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Jafor T.
Retail, 11-50 Employees employees
Feb 06, 2023
Hubstaff is good for increasing productivity.
Hubstaff is good for increasing productivity.
Pros
I use Hubstaff to manage the remote teams. Its not only great for time tracking though. I have used it to track tasks, progress, and expenses for every project. The software also simplifies scheduling the next projects for my team. There are so many features that keep my workflow smooth without a problem.
Cons
I would recommend they add a quick chat option to directly communicate with your client over small issues. Currently, you have to open another browser to do so. With a chat feature, I’ll be able to save time and it will be more convenient.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Roldan A.
Design, 11-50 Employees employees
Jan 22, 2023
User-friendly app and great customer support
User-friendly app and great customer support
Pros
My Chief Operations Officer suggested we look into using Hubstaff, and Im glad that we did. The app is very user-friendly and easy to navigate. I was especially impressed by the customer support — they were incredibly helpful in answering our questions.
Cons
The only issue we had with Hubstaff was at times it could be difficult to access certain reports. For example, when we wanted to look up the time an individual had worked in a particular month, it was not easily accessible. That said, the customer service team was able to help us resolve this issue.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Monica Z.
Recruitment Professional , 11-50 employees employees
Jan 12, 2023
It has been great at tracking remote as well as on-site employees!
It has been great at tracking remote as well as on-site employees!
Pros
We are a mid-sized firm working remotely for quite some time now. After searching the market for tracking software, we finally landed on Hubstaff which has been great so far. It enabled us to track employee performance and take appropriate action in response to the observations our managers made. The best feature by far would be idle time tracking, which highlights those who sit idly on company hours. It has allowed us to reduce time wastage.
Cons
Customer support is slow to respond. And it’s not as smooth on Windows as compared to MacOS. Hubstaff needs to improve on this key area to make it more user-friendly.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
Ashish A.
Online Media, 11-50 Employees employees
Jan 08, 2023
Simple to use, easy to manage, and great for task tracking!
Simple to use, easy to manage, and great for task tracking!
Pros
The greatest feature I can talk all day about is the recently added "Hubstaff Tasks," which enables us to track the task along with the time required for each user. As a software firm that takes pride in its "transparency," our customers appreciate being able to see how their money is being used, and Hubstaff provides them with beautiful, to-the-point PDF files that can be exported easily.
Cons
I would like the ability to simultaneously link a single project to several connections, such as Hubstaff Tasks and Quickbooks. Also, the option to upgrade a single user or owner to a more expensive plan in order to access the benefits of the higher tier would be a great help.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Ray C.
Computer Software, 11-50 employees employees
Dec 23, 2022
Excellent time tracker for employees who work from home.
Excellent time tracker for employees who work from home.
Pros
The time tracker provided by Hubstaff is excellent and easy to use. The tracker is directly in my browser, so I can easily pause and resume time tracking as necessary. Having a Chrome extension makes it even better.
Cons
I dislike how it becomes inactive if the mouse is not being physically used, such as when Im in a Zoom meeting (which is still working). Even while you can still count those hours, the productivity score is still severely impacted by them.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Leri k.
Writing and editing, 11-50 Employees employees
Dec 09, 2022
Filters
A Good Tool but Not Without Its Limitations
A Good Tool but Not Without Its Limitations
Pros
Hubstaff is a good tool for managing remote teams and tracking employee productivity. The app is easy to use, and the customer service team is very helpful when it comes to understanding how the features work.
Cons
We encountered some limitations when it comes to the apps analytics capabilities. For example, we could not get detailed insights into how our team was spending their time on specific tasks or projects. This may be an issue for teams that require more in-depth reporting capabilities.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
8
Laura K.
Business Analyst , 50-200 employees employees
Mar 09, 2023
A Great Tool for Managing Remote Teams
A Great Tool for Managing Remote Teams
Pros
Weve been using Hubstaff to manage our remote team, and its been a great tool. Our work requires us to monitor employee activity, and Hubstaff provides us with detailed reports on how our team is spending their time. The app is also easy to use, which has made it easier for our team to transition from in-person work to remote work.
Cons
The only issue we encountered was setting up the GPS tracking feature. It took some time for us to understand how the feature works, and we had some issues with getting everyones coordinates entered correctly. However, the customer service team was very helpful in resolving these issues.
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
John S.
Business Owner , 50-200 employees employees
Mar 06, 2023
An Excellent Tool for Time Tracking and Productivity
An Excellent Tool for Time Tracking and Productivity
Pros
Hubstaff is an excellent tool for managing time tracking and productivity. The app is easy to use and provides real-time reports on employee activity. Weve also been able to easily integrate it with our existing payroll software.
Cons
The only challenge we encountered was getting all of our team members set up on the app. It took some time to get everyone on board, but once they were, they were able to quickly and easily use the app.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Adam S.
Software Developer , 11-50 employees employees
Mar 02, 2023
User-friendly employee tracking software
User-friendly employee tracking software
Pros
Hubstaff offers simple, user-friendly functionality for employee activity tracking. It provides regular screenshots of employees work screens to keep track of their activities. It is convenient that the interval between taking the screenshots is adjustable. The software has helped us form a rough estimate of time wastage with the ‘percentage of work and movement’ feature.
Cons
Setting up time zones is quite difficult without external help. The self-help guide available online is not meant for an average user, I presume. A resolution for this issue will be immensely helpful for us.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
Dysiree R.
Real Estate, 11-50 Employees employees
Feb 15, 2023
A Powerful Tool for Managing Remote Teams
A Powerful Tool for Managing Remote Teams
Pros
The Hubstaff software has been a lifesaver for our remote team. We use time tracking, task management, and GPS tracking features to effectively manage our team and track their productivity. Its been instrumental in helping us streamline our workflow and maximize efficiency.
Cons
The only issue we encountered with Hubstaff was transitioning our existing data into the system. It took some time to get everything set up, but once we did, it was smooth sailing from there.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Nina P.
Remote Team Manager , 50-200 employees employees
Feb 14, 2023
A Comprehensive Look at Hubstaff Time Tracking Software
A Comprehensive Look at Hubstaff Time Tracking Software
Pros
Hubstaff is a reliable and featurerich time tracking software that helps organizations and individuals stay on top of their tasks and accurately bill for their work. The software offers an intuitive and userfriendly interface making it easy to use even for beginners. It provides comprehensive time tracking features including screenshots activity levels and time tracking reminders. Additionally Hubstaff integrates with various other tools like Trello Asana and QuickBooks streamlining project management and invoicing. The software offers flexibility with multiple tracking options such as desktop and mobile applications as well as browser extensions. It allows for precise billing by tracking time spent on each task and providing detailed reports.�
Cons
However there are a few drawbacks to consider before deciding on Hubstaff. The free plan has limited features and is more suitable for small teams. The software requires an internet connection to function which can be inconvenient for users in areas with limited internet availability. The screenshot feature may raise privacy concerns among certain employees. The software also offers limited customization options to address specific needs. Additionally the activity level feature may not always accurately reflect an employee's productivity level.�
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Rosalina
Insurance, 1-10 employees
Feb 07, 2023
It fits right in with your existing software.
It fits right in with your existing software.
Pros
Hubstaff is an efficient tool for keeping track of the time you spend working on a project. It allows adding or modifying our monitored time in case we forget to clock in or out. It also has a periodic screenshot feature that helps you or your supervisor keep track of what the team members were doing at any given time.
Cons
Hubstaff also calculates your percentage of activity based on mouse movement, which becomes an issue during video calls. Anything longer than 10 minutes and itll mark you idle and stop your timer. Its inconvenient to keep moving the mouse without any reason. Perhaps, there is an existing way to control this, but I have not been able to find the solution.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Jafor T.
Retail, 11-50 Employees employees
Feb 06, 2023
Hubstaff is good for increasing productivity.
Hubstaff is good for increasing productivity.
Pros
I use Hubstaff to manage the remote teams. Its not only great for time tracking though. I have used it to track tasks, progress, and expenses for every project. The software also simplifies scheduling the next projects for my team. There are so many features that keep my workflow smooth without a problem.
Cons
I would recommend they add a quick chat option to directly communicate with your client over small issues. Currently, you have to open another browser to do so. With a chat feature, I’ll be able to save time and it will be more convenient.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Roldan A.
Design, 11-50 Employees employees
Jan 22, 2023
User-friendly app and great customer support
User-friendly app and great customer support
Pros
My Chief Operations Officer suggested we look into using Hubstaff, and Im glad that we did. The app is very user-friendly and easy to navigate. I was especially impressed by the customer support — they were incredibly helpful in answering our questions.
Cons
The only issue we had with Hubstaff was at times it could be difficult to access certain reports. For example, when we wanted to look up the time an individual had worked in a particular month, it was not easily accessible. That said, the customer service team was able to help us resolve this issue.
Ease of use
9
Value for money
7
Customer Support
9
Functionality
7
Monica Z.
Recruitment Professional , 11-50 employees employees
Jan 12, 2023
It has been great at tracking remote as well as on-site employees!
It has been great at tracking remote as well as on-site employees!
Pros
We are a mid-sized firm working remotely for quite some time now. After searching the market for tracking software, we finally landed on Hubstaff which has been great so far. It enabled us to track employee performance and take appropriate action in response to the observations our managers made. The best feature by far would be idle time tracking, which highlights those who sit idly on company hours. It has allowed us to reduce time wastage.
Cons
Customer support is slow to respond. And it’s not as smooth on Windows as compared to MacOS. Hubstaff needs to improve on this key area to make it more user-friendly.
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
Ashish A.
Online Media, 11-50 Employees employees
Jan 08, 2023
Simple to use, easy to manage, and great for task tracking!
Simple to use, easy to manage, and great for task tracking!
Pros
The greatest feature I can talk all day about is the recently added "Hubstaff Tasks," which enables us to track the task along with the time required for each user. As a software firm that takes pride in its "transparency," our customers appreciate being able to see how their money is being used, and Hubstaff provides them with beautiful, to-the-point PDF files that can be exported easily.
Cons
I would like the ability to simultaneously link a single project to several connections, such as Hubstaff Tasks and Quickbooks. Also, the option to upgrade a single user or owner to a more expensive plan in order to access the benefits of the higher tier would be a great help.
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Ray C.
Computer Software, 11-50 employees employees
Dec 23, 2022
Excellent time tracker for employees who work from home.
Excellent time tracker for employees who work from home.
Pros
The time tracker provided by Hubstaff is excellent and easy to use. The tracker is directly in my browser, so I can easily pause and resume time tracking as necessary. Having a Chrome extension makes it even better.
Cons
I dislike how it becomes inactive if the mouse is not being physically used, such as when Im in a Zoom meeting (which is still working). Even while you can still count those hours, the productivity score is still severely impacted by them.
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Leri k.
Writing and editing, 11-50 Employees employees
Dec 09, 2022