Ranu
Information Technology and Services, 11-50 employees
Less than a year
“Efficient Project Planning tool for organisations”
Pros
Among the top software planning tools Jira offers extensive customization options aiding in issue management and task prioritization effectively.
Cons
Compatibility issues with other tools and initial customization complexities are areas where JIRA could improve.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Taylor
Music, 1-10 employees
Less than 6 months
“Awesome!”
Pros
Jira is my goto software for task and project management in my small business; it simplifies the process and boosts productivity.
Cons
I have no complaints about Jira it performs admirably.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sammy
Hospital & Health Care, 101-500 employees
“Admirable Customer support.”
Pros
The system offers great customer support and a team. They are helpful, professional, and highly cooperative. We highly suggest JIRA.
Cons
Its critical to understand that Jira provides excellent customer service, and their thoughtfulness is essential, yet they frequently dont see the problem.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Lisa
Internet, 2-9 employees
“Long term user!”
Pros
This software has been in my possession for over 5 years. As a user and as a JIRA developer. With over 5 years of experience, JIRA has aided me in every project Ive worked on.
Cons
One of the best softwares Ive used.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Maggie
Computer Software, 10-49 employees
“Good Functionality”
Pros
To name a few features, it is simple to use and customize. Id argue Jira is a technology in and of itself.
Cons
Some of the information is difficult to access with JIRA.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Charlie
Days autos shop , 2-9 employees
“Project budgeting ”
Pros
It allows the managers to calculate the expenses spent on each project and help users stay within the budget.
Cons
None
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Robert
Passare , 2-9 employees
“Average ”
Pros
The software has the ability to identify the bottlenecks or potential risk factors during project development process to avoid them.
Cons
Some times the data is lost that is annoying .
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
8
Angelo
Information Technology and Services, 10-49 employees
“Our thoughts on JIRA”
Pros
The simple design, many methods to do tasks, and logical visual representations of topics were all very appealing to me.
Cons
None
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
10
Brian
Insurance Auto Auctions, 50-99 employees
“Jira Review”
Pros
The system is easy to handle and navigate through. It is also a great solution for big corporations since Jira is designed with a development mindset in mind, thus its ideal for managing a hybrid team.
Cons
Unless a person is knowledgeable with software or databases, if your team is heavily focused on marketing, it will be highly anti-user friendly.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
7
Kent
Internet, 2-9 employees
“Good Team”
Pros
The product team may easily see projects history and inform people if they have any updates or inquiries.
Cons
I have a few reservations about the tools, including a poor mobile app and limited file upload sizes.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Jane K. Louve
Junior Manager, 1-10 employees
“Jira is a Very Useful Tool for Small and Mid-Size Businesses.”
Pros
Jira is an extremely useful piece of project management software for tracking project enhancements and also bugs. We can move and set workflow for every type of ticket, and we can also apply validation of required fields. It is important that we can create custom text boxes as per requirement. We can also set up automation in the fields. Jira is very intuitive and had good references when it came to integration, and the support personnel were very helpful and did not get irritated when it came to answering a lot of questions.
Cons
It consumes a lot of PC resources and server space, meaning that if we open it in a browser, the RAM and CPU utilization increase, but the PC performance slums down due to heat up and the performance is reduced, which leads to all the other functions not operating at their full capacity. They could also update the user interface and introduce some new pricing packages for small and mid-sized businesses if the cost of entry is affordable and, through that, they could also attract more customers.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Richy
Computer Software, 10-49 employees
“Helpful ”
Pros
Many developers use JIRA as part of their development process and consider it essential. JIRA is also used by a number of support teams within the corporation.
Cons
None so far!
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10
Kathy
Marketing and Advertising, 2-9 employees
“Review”
Pros
My organization has been using Jira for a long time, and we were able to complete the project ahead of schedule.
Cons
Jiras user interface has become so complicated that we have to hire full-time employees to manage it.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
7
sanjana
Hospital & Health Care, 101-500 employees
“JIRA is fairly straightforward.”
Pros
It is very simple to manage projects. The smartphone version is also very easy to use.
Cons
None
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
John
Music, 10-49 employees
“Good”
Pros
An organization can make use of this product. Its user-friendly and gets the job done.
Cons
The system sometimes slows down.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Luis Daniel
Computer Software, 10-49 employees
“We love JIRA”
Pros
I appreciate that JIRA enabled each team to plan their sprints according to their own preferences.
Cons
When the client is new, creating channels and moving around in the software might be difficult.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Ricky
Information Technology and Services, 100-499 employees
“Awesome Software”
Pros
In JIRA, you may manage many projects under one project, which is ideal for a whole system.
Cons
There is no single view available to see how dependencies are progressing
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
9
Ned
Utilities, 10-49 employees
“Good Project Management!”
Pros
Its simple to create your own team for tracking user stories and complex projects. It aids in keeping the development and product teams informed about the projects progress.
Cons
None
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
8
Josemaria
Computer Software, 100-499 employees
“We love JIRA”
Pros
Jira is a project management software that is widely used in a variety of companies. It is currently one of the top three greatest project management systems looked into on our site.
Cons
NA
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Leslie
Utilities, 50-99 employees
“We Love JIRA!”
Pros
Its the greatest project management software available, so Im extremely pleased, as are all of my developers.
Cons
NA
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8