Alyssa
Retail, 500+ employees
Less than 6 months
“So great!”
Pros
It excels in facilitating easy connections and organizational efficiency.
Cons
Sometimes I have to wait for my colleagues to help finalize submissions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 500+ employees
More than a year
“User friendly, organized, reliable”
Pros
Despite minimal training I found Jira to be incredibly userfriendly and easy to navigate.
Cons
Theres some complexity involved in building reports and dashboards.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
4
Anonymous
Not specified, 500+ employees
More than a year
“Jira - The best managing tool”
Pros
Managing projects with Jira is effortless. It allows easy tracking of tickets raised for other teams with statuses easily accessible.
Cons
Customer care service could be improved for better issue resolution.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Adrian
Airlines/Aviation, 500+ employees
Less than a year
“A great system for customizable workflows”
Pros
The scrum and kanban boards are highly beneficial for task division in large teams. The customizable and easytofollow roadmaps further enhance project management.
Cons
While Jira offers good features there are more comprehensive and costeffective options available.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Tim
Defense & Space, 500+ employees
Less than a year
“Useful tool”
Pros
Jiras ease in displaying data gathering feedback and managing projects makes it an indispensable tool for me used daily.
Cons
Enhanced userfriendliness and functionality would be appreciated.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
4
Anonymous
Not specified, 500+ employees
More than a year
“Awesome JIRA”
Pros
Over the last decade using JIRA has been a fantastic experience with regular updates continually improving it.
Cons
Ive noticed occasional performance issues when using the Confluence tool in Jira.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Tejashree
Education Management, 1-10 employees
Less than a year
“Jira helps to track the overall task progress and it manage the team work”
Pros
Occasionally filters in Jira dont function properly or take too long to load data.
Cons
Sometimes the filters malfunction or take too long to load data.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Md Moniruzzaman
Automotive, 51-100 employees
Less than 6 months
“Jira for project management”
Pros
While Jira is useful for repetitive tasks it lacks instant messaging options and robust risk assessment tools.
Cons
The absence of instant messaging and a risk assessment tool is noticeable.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
6
Ted
Automotive, 1-10 employees
Less than a year
“Great for problem solving”
Pros
The integration capabilities of Jira are excellent and I cant think of any significant drawbacks.
Cons
The integration is excellent and I cant think of any drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not specified, 500+ employees
More than a year
“Jira Review”
Pros
Jiras interface could use some improvements especially in language support and translation accuracy.
Cons
The interface could be improved and language support is lacking requiring better translation services.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not specified, 500+ employees
Less than a year
“Best for tracking agile tasks”
Pros
JIRA simplifies project management enabling easy task tracking.
Cons
Getting insights into how things will appear on the board can be complex.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Faraz
Computer Software, 500+ employees
More than a year
“All day every day”
Pros
JIRA makes it simple to work with ideas share them with the team and track progress.
Cons
Jira limits file sizes for uploads to maintain product speed prohibiting any file over 10MB.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Akilandeswari
Information Technology and Services, 101-500 employees
Less than a year
“Honest Review”
Pros
Its userfriendly and provides what we need though sometimes it could offer more details.
Cons
Sometimes it provides minimal details but overall its userfriendly and meets our needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not specified, 11-50 employees
More than a year
“All in one platform for Project/Product Management and Team collaboration”
Pros
Its integration with other tools userfriendly interface and sleek dashboard design make it stand out.
Cons
It might experience slight delays with larger documents.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Prachi
Information Technology and Services, 500+ employees
More than a year
“Perfect for managing tasks in an agile setup”
Pros
Its versatility allows for setting up different ticket types with corresponding workflows easy task updates and advanced search capabilities for generating reports.
Cons
The text editor has limitations and formatting issues occasionally arise unexpectedly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Karthikeyan
Information Technology and Services, 101-500 employees
More than a year
“JIRA a fantabulous tool for Software development”
Pros
Particularly beneficial for software development and task assignment Jira remains userfriendly for beginners.
Cons
Overall no major issues to report with JIRA.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
sumit
Staffing and Recruiting, 500+ employees
More than a year
“Best Product sharing application”
Pros
It effectively addresses daily needs and supports user training within the Jira platform.
Cons
It facilitates daily productivity and supports JIRA users effectively.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anna Mae
Retail, 1-10 employees
More than a year
“Jira - good tool for tech companies”
Pros
Jira facilitates team collaboration by providing comprehensive connectivity and features.
Cons
JIRAs evolution in terms of aesthetics is noticeable transitioning from basic platforms to more visually appealing interfaces.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
10
Functionality
6
Ankur
Hospitality, 51-100 employees
More than a year
“Great tool for project management”
Pros
Jiras ticketing system and prioritization capabilities are invaluable assets for tech teams.
Cons
JIRAs extensive features may contribute to its complexity at times.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Davis
Computer Software, 51-100 employees
More than a year
“Anyone can use it, but few learn how to utilize it”
Pros
Facilitating collaboration across multiple organizations and departments Jira excels in tracking work and ensuring seamless project handoffs.
Cons
Integrating JIRA with thirdparty platforms may require careful consideration and finesse.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8