softwareKnowify Reviews
80 Reviews
Overall Rating
4.5
80 Reviews
Rating Distribution
5
(45)
4
(26)
3
(9)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Overall Rating
4.5
80 Reviews
Rating Distribution
5
(45)
4
(26)
3
(9)
2
(0)
1
(0)
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Filters
Industry
Provider Size
Time Used
GK Engineering UK Steel Contractor
GK Engineering UK Steel Contractor
Pros
Online, Seamless integration and Quick implementation are few features among many which I like the most.
Cons
Managing client billing, retention and outstanding payments can be frustrating at times. Modifying invoices can also cause issues at time.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Matthew
Construction, 51-100 employees
Less than a year
Aug 08, 2023
Knowify is a great tool for the company
Knowify is a great tool for the company
Pros
The integration with QBO is exceptional. The customer service is outstanding and quickly resolves any issues.
Cons
There is nothing much to say but I think the cost could be a bit lower.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Cheryl
Construction, 11-50 employees
Less than a year
Aug 06, 2023
Up Your Game with Knowify
Up Your Game with Knowify
Pros
The ability to track jobs, profitability, productivity/efficiency, job costing and expense management is a game changer. The reporting and data provided by Knowify allow us to analyze areas for improvement and implement processes to achieve our goals. If I had to highlight one thing Knowify does exceptionally well is its Change Order Management. We can capture revenue from change orders more frequently and thoroughly than ever before. This alone provides a significant return on investment and makes it worth every penny. We regularly recommend Knowify to other subcontractors and GCs because we've experienced the benefits firsthand. The more organized our customers and other subcontractors are, the better the entire industry becomes. I must mention Knowify's customer service�it's the best support we've ever received from any platform. Their training is exceptional, and they continuously improve their product. I never miss their monthly focused training sessions and encourage my team to attend for their own development.
Cons
One drawback of Knowify is the general nature of its permission structure. However, we are actively collaborating with their developers to create a more detailed approach to address this issue. Despite this "con" we highly value our relationship with the Knowify team because they genuinely listen to and address our concerns. On a lighter note some of our team members didn't particularly like the name "Knowify" So, we playfully nicknamed it "Spike" by associating the orange "O" with a spiked hairdo.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Sully
Construction, 11-50 employees
Less than a year
Aug 05, 2023
Number one tool I use daily
Number one tool I use daily
Pros
I use it every day for my proposals and I absolutely love it. It is so easy to navigate and use. Its self-explanatory to me even though I am not particularly knowledgeable about the software. In the past I was a marketing manager for Computer Associates but I've always disliked complicated software packages that make you scratch your head and waste time. Knowify is by far the simplest package I've ever used. I love it, and I can't imagine my job without it. It has made my job 50% easier.
Cons
I can't think of anything I dislike about Knowify.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
Facilities Services, 11-50 employees
More than a year
Aug 04, 2023
Knowify is a great produt
Knowify is a great produt
Pros
Knowify is a software that is very user-friendly. It is intuitive and greatly assists with our daily project requirements.
Cons
When I enter numerous bills Knowify become a bit slow.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kim
Construction, 11-50 employees
Less than a year
Aug 03, 2023
Our company uses Knowify daily
Our company uses Knowify daily
Pros
We mainly use Knowify to track jobs and we love how organized everything is. It is incredibly easy to use and we will continue using Knowify.
Cons
N/A. Everything we use Knowify for has been advantageous to us. Yes we would prefer more reporting options that can pull all job information we need. But overall we are pleased.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Autumn
Construction, 11-50 employees
More than a year
Jul 27, 2023
Getting to understand the system of Knowify
Getting to understand the system of Knowify
Pros
It is pretty straightforward although there is a lot to learn. The YouTube videos are helpful.
Cons
For me personally there is nothing I dislike about it. I believe it is just a matter of personal understanding and ensuring I execute my job duties properly. Overall it's pretty great and makes performing my tasks easy.
Ease of use
6
Value for money
10
Customer Support
8
Functionality
6
Janel
Electrical/Electronic Manufacturing, 11-50 employees
Less than 6 months
Jul 16, 2023
Tile company user
Tile company user
Pros
Knowify is very light software as you don�t have to worry about the space in your device. Also you don�t have to do much to train others on. The quoting functions are simple and fast.
Cons
The mobile app is designed for field personnel and lacks the features I need as an owner for sales purposes. It doesn't have a CRM and the scheduling workflow feels awkward. The financial integration with QuickBooks is quite basic.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Matt
Construction, 1-10 employees
More than a year
Jul 15, 2023
I would be "lost" without "MY" Knowify
I would be "lost" without "MY" Knowify
Pros
Our company works on projects for cities, counties and government entities and each requires weekly Certified Payroll documents. With Knowify I can easily generate custom reports that provide exact project details, sign-in and sign-out times and hours worked. It has made my job so much easier.
Cons
It would be helpful if Knowify had a dedicated area to store documents such as contracts, bonds etc, that can be attached to individual projects.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Beverly
Facilities Services, 11-50 employees
Less than a year
Jul 13, 2023
Just because
Just because
Pros
I am amazed at how simple it is to track the hours and check-ins of our team.
Cons
The one drawback is that It doesn't remember the previous jobs you clocked into.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Kenan
Telecommunications, 51-100 employees
More than a year
Apr 02, 2023
Great Value
Great Value
Pros
Knowify is user friendly, offers a wide range of features and is transparent about its capabilities. They don't make false claims to sell their product.
Cons
There are some features we would like to see added or improved, especially when it comes to better reporting on the specific information we need.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Noah
Construction, 11-50 employees
More than a year
Apr 01, 2023
Highly Disappointed
Highly Disappointed
Pros
It provides great value for its price although there are more limitations than features.
Cons
Many AIA project management features are lacking.
Ease of use
6
Value for money
4
Customer Support
3
Functionality
4
Stacie
Construction, 1-10 employees
Less than 6 months
Jan 14, 2023
Great Program, I wish it could be tailored to architects more
Great Program, I wish it could be tailored to architects more
Pros
I switched to Knowify primarily because of how it presents invoices with the percentage billed and percentage complete. The job costing functions are also quite helpful.
Cons
It can be challenging to use. The program was primarily built for contractors so as an architecture firm, we sometimes struggle to make it align with our needs. However we have generally been able to make it work for us.
Ease of use
6
Value for money
6
Customer Support
10
Functionality
8
Ryan
Architecture & Planning, 1-10 employees
Less than a year
Mar 17, 2022
Knowify Review
Knowify Review
Pros
It is relatively easy to set up and use and I can easily access all my projects.
Cons
Having to click around a lot to find things can be annoying at times.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Kelly
Construction, 11-50 employees
Less than a year
Jul 18, 2021
Run your business efficiently
Run your business efficiently
Pros
The dashboard is well-organized and there are numerous features available. Starting a new project, adding descriptions, dividing the job into phases and setting budgets for each phase is also a hassle free process now. The budget breakdown into materials, labor and subcontractor costs helps in estimating costs versus profits for each phase. The program simplifies calculating materials and labor costs by allowing you to input prices per unit and charge per hour and then automatically calculates the totals. I appreciate the seamless data syncing with accounting software like QuickBooks. Creating work schedules for staff and sending them tasks and time frames through the Knowify mobile app is convenient. The time tracker and detailed reporting module are impressive. Additionally, the paperless system allows for sending proposals with e-signature capabilities and invoices with links for online payment.
Cons
Knowify is excellent, but it requires a high level of experience with similar apps. On the positive side newcomers can download a demo version to practice and the software includes built-in user service templates.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
May 21, 2021
Amazing product
Amazing product
Pros
You don�t have to go through a extensive training in order to learn and use this software. also it keeps all our information in one place.
Cons
I am currently satisfied with all the features offered.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mike
Construction, 1-10 employees
More than a year
Feb 23, 2021
I highly recommend Knowify!
I highly recommend Knowify!
Pros
The software is excellent for generating and sending quotes, invoicing (with QuickBooks sync) and managing time entries from the crew.
Cons
It would be fantastic to have a project pipeline and the ability to create tasks for project managers based on each stage in the pipeline. Additionally, having touch points created for follow-up with leads in the CRM would be beneficial.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Sean
Construction, 1-10 employees
More than a year
Feb 13, 2021
Great Product
Great Product
Pros
This is hands down a fantastic product.
Cons
It would be great to have the option to update each customer with specific AIA documents using templates.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christy
Construction, 11-50 employees
More than a year
Jan 25, 2021
Great user interface, robust features and a reasonble price
Great user interface, robust features and a reasonble price
Pros
After an extensive search for construction management software we narrowed it down to Contractor Foreman and Knowify. While Knowify has a simple and user friendly interface, which is key when dealing with construction employees who may not be technologically advanced (no offense), we ultimately chose CF because it was half the price and offered more customization options for our specific needs. If CF wasn't available we would have definitely gone with Knowify.
Cons
The overall user interface is great because it is easy even possible for a 5th grader to learn. However, it is not as customizable as we prefer.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
Dec 09, 2020
Overall Good Software for Construction Industry
Overall Good Software for Construction Industry
Pros
The product is easy to use with a good interface. I particularly like the sub client feature and the ability to customize contracts.
Cons
We need better reporting systems for our commission-based sales reps. It's important to have separation between sales rep contracts.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Henry
Environmental Services, 1-10 employees
More than a year
Mar 11, 2020
Very complete
Very complete
Pros
Knowify provides all the necessary tools for effortlessly tracking hours and expenses.
Cons
The software lacks the option for employees to request leave.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
SALLY
Construction, 11-50 employees
Less than a year
Jan 15, 2020
Great Program
Great Program
Pros
This software simplifies change orders, invoicing and documentation, making the process smooth and efficient.
Cons
Occasionally, the address lookup system doesn't function properly. The phone login app tends to lag or not work at times. It would be helpful if I could add lines between existing lines on the breakdown or bill of materials for better grouping and understanding.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
John
Construction, 1-10 employees
Less than a year
Dec 19, 2019
Decent
Decent
Pros
It offers most of the features that I am interested in. even though it doesn't cover everything.
Cons
There is no monthly average for hours and I would like it to calculate pay. It should be more user-friendly for the company where the work is being done.
Ease of use
8
Value for money
5
Customer Support
8
Functionality
6
Chris
Construction, 1-10 employees
Oct 21, 2019
Game Changer for my company
Game Changer for my company
Pros
I find the ease of use and the bidding and invoicing functions particularly great among all.
Cons
Inputting receipts and job costs can be challenging. I am gradually improving my process but I wish there was an easier way.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Construction, 1-10 employees
Less than a year
Oct 02, 2019
Superb customer service, versatile product
Superb customer service, versatile product
Pros
Once set up, it's easy to use and learn which is very important. The dashboards are helpful and the navigation is reasonable. The customer service is truly exceptional, with quick and clear responses. Also the support team provides helpful answers to questions. They also offer fast customization turnaround.
Cons
Currently, I cannot make any template changes to the base templates for invoices and other forms. All such modifications must go through Customer Service. At present a company using the software can only have one template for each form. The software is most useful when linked to QuickBooks although it can still be used independently.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Deborah
Information Technology and Services, 1-10 employees
Less than 6 months
Aug 01, 2019
Knowify is great!
Knowify is great!
Pros
Knowify is amazing! We're using their new property management software which is incredibly intuitive and user-friendly. The integrations are fantastic and ensure a smooth workflow. The mobile app is simple to use, making it easy for all our supervisors to navigate whether in English or Spanish, which is a significant advantage.
Cons
I can't find any downsides to Knowify. We were so impressed with it that we signed up before our free trial ended.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joel
Real Estate, 51-100 employees
Less than 6 months
Apr 01, 2019
New customer in the subcontractor trade
New customer in the subcontractor trade
Pros
I love how I can keep track of all my jobs, from active to those still in the bidding process. I can assign my team to any job, manage timesheets and even utilize the catalog to track pricing and material pick-ups. The app is the cherry on top for us, especially since it's one of the few apps that can be used in Spanish, which is important for our Spanish-speaking employees. The punch-in and clock-out feature, along with geofencing, is a great addition.
Cons
It would be great if the specific labor rates could be included in one of the lower plans instead of the highest plan and this is the only reason I need to use the highest plan.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Jacob
Construction, 11-50 employees
Apr 01, 2019
New Building New Software
New Building New Software
Pros
It allowed us to accurately track and manage every aspect of the larger project, down to the last penny.
Cons
The only problem am facing is that my older phone doesn't support the Knowify app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Derek
Electrical/Electronic Manufacturing, 500+ employees
Less than a year
Mar 06, 2019
Great customer service and all around software
Great customer service and all around software
Pros
Knowify is very easy to use and includes all the features I need in one place.
Cons
Honestly, there is nothing I dislike about the software. It is incredibly helpful for me and I use it every day.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
Construction, 11-50 employees
Less than 6 months
Mar 03, 2019
Knowify Review
Knowify Review
Pros
It allows for tracking job costing and payroll seamlessly within a single application.
Cons
I wish there was more flexibility in job cost categories. It would be great to have some customization options.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Norm
Construction, 1-10 employees
Less than a year
Dec 27, 2018
Great for organizing our active work day
Great for organizing our active work day
Pros
It serves as an excellent communication tool, allowing us to stay updated on job locations and promptly address any issues that may come up.
Cons
Some of the people trying to use the program are facing troubles to some extent and I think it is natural as you cannot understand everything at once.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelly
Construction, 11-50 employees
Less than a year
Dec 25, 2018
Great program for managing my commercial roofing company
Great program for managing my commercial roofing company
Pros
This software allows me to track my employees time and job locations, providing valuable insights into the actual duration of each job. The estimating feature is excellent once you have entered your pricing. Estimating templates ensure that no parts or pieces are overlooked. The customer service is outstanding.
Cons
So far, I haven't encountered any cons. I have been using this software for over a year.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jim
Construction, 1-10 employees
Less than a year
Dec 23, 2018
The only software for Subcontractors
The only software for Subcontractors
Pros
Ideal for companies operating in the residential and commercial sectors. In short Knowify is a great solution.
Cons
The software could benefit from being more flexible in terms of customization especially when it comes to project calendars.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Wagner
Commercial Real Estate, 11-50 employees
Less than a year
Dec 21, 2018
Everything in one place!
Everything in one place!
Pros
With Knowify, I can effectively handle my leads, proposals, project costs and time sheets. The seamless sync with QuickBooks simplifies our day-to-day operations. Among all the apps we tried Knowify was the only one that offered customizable proposal templates which was extremely helpful since we communicate with our customers in French here in Quebec.
Cons
It would be fantastic if I could manage my leads like a CRM within the software as it would save me from paying for another CRM tool. Additionally, syncing calendars with Google Calendar for scheduled jobs and CRM activities would be a great feature to have.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Nadia
Construction, 1-10 employees
Less than 6 months
Dec 18, 2018
Customer Support
Customer Support
Pros
The customer support is fantastic. I receive prompt responses to my questions and the support staff remains in contact until the issue is resolved. So I am satisfied. They are also open to suggestions for improving the software for users.
Cons
Honestly, I can't think of any cons about the product.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
michael
Real Estate, 11-50 employees
Less than 6 months
Dec 17, 2018
Great Job Costing for all specialty contractors
Great Job Costing for all specialty contractors
Pros
The budgeting, invoicing and payment synchronization with QuickBooks Online work excellently.
Cons
It takes some time to learn and set up the software.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Helen
Accounting, 1-10 employees
Less than a year
Dec 16, 2018
Concerns with Knowify
Concerns with Knowify
Pros
It serves as a front-end to QuickBooks and improves job tracking. We used to track jobs manually which used to takes a lot of time but Knowify has been a helpful addition. The reports are also quite useful.
Cons
When we started to use Knowify, it initially lacks user friendliness. There are several "quirks" in the system and we have been requesting fixes since 2018. Our company can't be the only one experiencing these issues. Knowify has been somewhat helpful but still falls short for my specific needs. For example, adding another default phase for subcontractors has become a terrible data entry process. The support hasn't been great either. Regarding job numbering, if jobs are initiated in Knowify or QuickBooks and they communicate properly, the last issued number should automatically populate, but it doesn't happen despite Support's suggestions to mark it in preferences.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Elizabeth
Electrical/Electronic Manufacturing, 1-10 employees
Less than a year
Dec 15, 2018
Good Program for Contractors
Good Program for Contractors
Pros
I like the customization options for quotations, line items and the catalog.
Cons
The scheduling software is quite basic and lacks the ability to add additional details. So we have to rely on another program for that.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Not Specified, 1-10 employees
Less than a year
Dec 14, 2018
Great for the sub-trades
Great for the sub-trades
Pros
Knowify excels in connecting users with clients in terms of financials. Creating contracts is also a breeze and their change order management is smooth.
Cons
There are inconsistencies in the UI where different form fields are presented for similar tasks depending on the billing style of a project. It's important to know the available information for sharing with clients before attributing time or materials to a project. The calendar doesn't provide much value to our business especially since scheduling is done in 15-minute intervals and mobile use is necessary.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Gavin
Electrical/Electronic Manufacturing, 1-10 employees
Less than a year
Dec 13, 2018
Business Tool
Business Tool
Pros
Knowify is equipped with multiple good features, templates, job costing capabilities, digital signature functionality, and fantastic customer support.
Cons
The user interface is a bit confusing and the reports still have a long way to go.
Ease of use
6
Value for money
6
Customer Support
10
Functionality
6
Anonymous
Not Specified, 11-50 employees
Less than a year
Dec 13, 2018
Knowify Review
Knowify Review
Pros
I like that the software handles all the job costing efficiently.
Cons
I don't have any cons to mention about this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robin
Electrical/Electronic Manufacturing, 1-10 employees
Less than 6 months
Dec 11, 2018
We like knowify!
We like knowify!
Pros
Knowify allows easy tracking, submission and export of the financial status of each job we undertake.
Cons
Not everything exports and imports smoothly from QuickBooks.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Matt
Construction, 1-10 employees
Less than 6 months
Dec 09, 2018
Good app, not for every type of company
Good app, not for every type of company
Pros
The website and features are easy to navigate and they are willing to accommodate your business needs within the app.
Cons
The support even from the owner, can be condescending, and the overall quality of customer service needs significant improvement. Many attention grabbing features are added to the site without thorough testing which results in frequent failures. The communication between QuickBooks and Knowify as well as the Zapier integration could be better. The time tracking, service breakdown and project management aspects also require significant improvement. Considering the price we pay, I expected more.
Ease of use
10
Value for money
3
Customer Support
6
Functionality
4
Ashley
Security and Investigations, 11-50 employees
Less than a year
Dec 08, 2018
Has some issues but, good overall
Has some issues but, good overall
Pros
It is well organized and have an effective time tracker which is great for tracking profitability.
Cons
There are too many emails being sent to employees especially for purchase approvals. Invoicing for time and materials jobs is complicated. I would prefer more flexibility in customizing how my invoices are presented.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
stacy
Construction, 11-50 employees
Less than 6 months
Dec 05, 2018
Knowify Review
Knowify Review
Pros
I appreciate that Knowify allows me to handle everything from lead generation to bidding and contract management.
Cons
Knowify can sometimes be unpredictable with its search engines.
Ease of use
8
Value for money
8
Customer Support
5
Functionality
8
Sara
Construction, 11-50 employees
Less than a year
Dec 04, 2018
Recommend Knowify
Recommend Knowify
Pros
Knowify is highly user-friendly and easy to use. It offers AIA Billing at an affordable price and syncs seamlessly with our QuickBooks, eliminating the need for double entry.
Cons
It would be helpful to have a more detailed breakdown of the schedule of values.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 11-50 employees
Less than a year
Dec 02, 2018
Great Idea, Wish it worked better
Great Idea, Wish it worked better
Pros
It serves as an effective customer sales tool and aids in contract management.
Cons
Setting up Tsheets to apply to the job requires a significant amount of effort. The way contracts and phases are determined may not align with how I want to track costs and time. I am also doubtful about the accuracy of the numbers. I prefer to have all hours and materials accounted for in relation to the entire job, without spending hours assigning each expense or hour to a specific phase.
Ease of use
8
Value for money
4
Customer Support
4
Functionality
6
Andrew
Construction, 1-10 employees
Less than a year
Dec 01, 2018
Great for Job Costing and Budgeting
Great for Job Costing and Budgeting
Pros
The job costing and budgeting functionality impressed me. Additionally, the inclusion of GPS-enabled time tracking is great as it was the key for our business.
Cons
well, I am searching for software that offered more comprehensive workflow management and job tracking functionality. Even though this software wasn't chosen, I believe it's an excellent option for companies with fewer jobs. The company I worked for had numerous small jobs that required extensive workflow management.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Leah
Not Specified, N/A employees
Sep 15, 2018
Knowify has given us a solution to a problem no-one else could solve
Knowify has given us a solution to a problem no-one else could solve
Pros
Knowify allows us to release partial invoices each month. This is process should be a straightforward but no other software seemed to offer a simple solution except Knowify. The support has been excellent and very prompt whenever we needed it.
Cons
It would be great to have a simpler way to visualize what has been billed and what is outstanding. But I must say that the new dashboard does help to some extent.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Keith
Not Specified, N/A employees
Less than a year
May 21, 2018
Great management software with excellent customer support
Great management software with excellent customer support
Pros
The customer support is unparalleled. They respond and address issues within the hour and the software is easy to navigate and intuitive.
Cons
Occasionally, there are minor glitches that can be a bit annoying but they are usually resolved quickly and efficiently.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Max
Not Specified, N/A employees
Less than a year
May 19, 2018
Filters
GK Engineering UK Steel Contractor
GK Engineering UK Steel Contractor
Pros
Online, Seamless integration and Quick implementation are few features among many which I like the most.
Cons
Managing client billing, retention and outstanding payments can be frustrating at times. Modifying invoices can also cause issues at time.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Matthew
Construction, 51-100 employees
Less than a year
Aug 08, 2023
Knowify is a great tool for the company
Knowify is a great tool for the company
Pros
The integration with QBO is exceptional. The customer service is outstanding and quickly resolves any issues.
Cons
There is nothing much to say but I think the cost could be a bit lower.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Cheryl
Construction, 11-50 employees
Less than a year
Aug 06, 2023
Up Your Game with Knowify
Up Your Game with Knowify
Pros
The ability to track jobs, profitability, productivity/efficiency, job costing and expense management is a game changer. The reporting and data provided by Knowify allow us to analyze areas for improvement and implement processes to achieve our goals. If I had to highlight one thing Knowify does exceptionally well is its Change Order Management. We can capture revenue from change orders more frequently and thoroughly than ever before. This alone provides a significant return on investment and makes it worth every penny. We regularly recommend Knowify to other subcontractors and GCs because we've experienced the benefits firsthand. The more organized our customers and other subcontractors are, the better the entire industry becomes. I must mention Knowify's customer service�it's the best support we've ever received from any platform. Their training is exceptional, and they continuously improve their product. I never miss their monthly focused training sessions and encourage my team to attend for their own development.
Cons
One drawback of Knowify is the general nature of its permission structure. However, we are actively collaborating with their developers to create a more detailed approach to address this issue. Despite this "con" we highly value our relationship with the Knowify team because they genuinely listen to and address our concerns. On a lighter note some of our team members didn't particularly like the name "Knowify" So, we playfully nicknamed it "Spike" by associating the orange "O" with a spiked hairdo.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Sully
Construction, 11-50 employees
Less than a year
Aug 05, 2023
Number one tool I use daily
Number one tool I use daily
Pros
I use it every day for my proposals and I absolutely love it. It is so easy to navigate and use. Its self-explanatory to me even though I am not particularly knowledgeable about the software. In the past I was a marketing manager for Computer Associates but I've always disliked complicated software packages that make you scratch your head and waste time. Knowify is by far the simplest package I've ever used. I love it, and I can't imagine my job without it. It has made my job 50% easier.
Cons
I can't think of anything I dislike about Knowify.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
James
Facilities Services, 11-50 employees
More than a year
Aug 04, 2023
Knowify is a great produt
Knowify is a great produt
Pros
Knowify is a software that is very user-friendly. It is intuitive and greatly assists with our daily project requirements.
Cons
When I enter numerous bills Knowify become a bit slow.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kim
Construction, 11-50 employees
Less than a year
Aug 03, 2023
Our company uses Knowify daily
Our company uses Knowify daily
Pros
We mainly use Knowify to track jobs and we love how organized everything is. It is incredibly easy to use and we will continue using Knowify.
Cons
N/A. Everything we use Knowify for has been advantageous to us. Yes we would prefer more reporting options that can pull all job information we need. But overall we are pleased.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Autumn
Construction, 11-50 employees
More than a year
Jul 27, 2023
Getting to understand the system of Knowify
Getting to understand the system of Knowify
Pros
It is pretty straightforward although there is a lot to learn. The YouTube videos are helpful.
Cons
For me personally there is nothing I dislike about it. I believe it is just a matter of personal understanding and ensuring I execute my job duties properly. Overall it's pretty great and makes performing my tasks easy.
Ease of use
6
Value for money
10
Customer Support
8
Functionality
6
Janel
Electrical/Electronic Manufacturing, 11-50 employees
Less than 6 months
Jul 16, 2023
Tile company user
Tile company user
Pros
Knowify is very light software as you don�t have to worry about the space in your device. Also you don�t have to do much to train others on. The quoting functions are simple and fast.
Cons
The mobile app is designed for field personnel and lacks the features I need as an owner for sales purposes. It doesn't have a CRM and the scheduling workflow feels awkward. The financial integration with QuickBooks is quite basic.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Matt
Construction, 1-10 employees
More than a year
Jul 15, 2023
I would be "lost" without "MY" Knowify
I would be "lost" without "MY" Knowify
Pros
Our company works on projects for cities, counties and government entities and each requires weekly Certified Payroll documents. With Knowify I can easily generate custom reports that provide exact project details, sign-in and sign-out times and hours worked. It has made my job so much easier.
Cons
It would be helpful if Knowify had a dedicated area to store documents such as contracts, bonds etc, that can be attached to individual projects.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Beverly
Facilities Services, 11-50 employees
Less than a year
Jul 13, 2023
Just because
Just because
Pros
I am amazed at how simple it is to track the hours and check-ins of our team.
Cons
The one drawback is that It doesn't remember the previous jobs you clocked into.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Kenan
Telecommunications, 51-100 employees
More than a year
Apr 02, 2023
Great Value
Great Value
Pros
Knowify is user friendly, offers a wide range of features and is transparent about its capabilities. They don't make false claims to sell their product.
Cons
There are some features we would like to see added or improved, especially when it comes to better reporting on the specific information we need.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Noah
Construction, 11-50 employees
More than a year
Apr 01, 2023
Highly Disappointed
Highly Disappointed
Pros
It provides great value for its price although there are more limitations than features.
Cons
Many AIA project management features are lacking.
Ease of use
6
Value for money
4
Customer Support
3
Functionality
4
Stacie
Construction, 1-10 employees
Less than 6 months
Jan 14, 2023
Great Program, I wish it could be tailored to architects more
Great Program, I wish it could be tailored to architects more
Pros
I switched to Knowify primarily because of how it presents invoices with the percentage billed and percentage complete. The job costing functions are also quite helpful.
Cons
It can be challenging to use. The program was primarily built for contractors so as an architecture firm, we sometimes struggle to make it align with our needs. However we have generally been able to make it work for us.
Ease of use
6
Value for money
6
Customer Support
10
Functionality
8
Ryan
Architecture & Planning, 1-10 employees
Less than a year
Mar 17, 2022
Knowify Review
Knowify Review
Pros
It is relatively easy to set up and use and I can easily access all my projects.
Cons
Having to click around a lot to find things can be annoying at times.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Kelly
Construction, 11-50 employees
Less than a year
Jul 18, 2021
Run your business efficiently
Run your business efficiently
Pros
The dashboard is well-organized and there are numerous features available. Starting a new project, adding descriptions, dividing the job into phases and setting budgets for each phase is also a hassle free process now. The budget breakdown into materials, labor and subcontractor costs helps in estimating costs versus profits for each phase. The program simplifies calculating materials and labor costs by allowing you to input prices per unit and charge per hour and then automatically calculates the totals. I appreciate the seamless data syncing with accounting software like QuickBooks. Creating work schedules for staff and sending them tasks and time frames through the Knowify mobile app is convenient. The time tracker and detailed reporting module are impressive. Additionally, the paperless system allows for sending proposals with e-signature capabilities and invoices with links for online payment.
Cons
Knowify is excellent, but it requires a high level of experience with similar apps. On the positive side newcomers can download a demo version to practice and the software includes built-in user service templates.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 500+ employees
May 21, 2021
Amazing product
Amazing product
Pros
You don�t have to go through a extensive training in order to learn and use this software. also it keeps all our information in one place.
Cons
I am currently satisfied with all the features offered.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mike
Construction, 1-10 employees
More than a year
Feb 23, 2021
I highly recommend Knowify!
I highly recommend Knowify!
Pros
The software is excellent for generating and sending quotes, invoicing (with QuickBooks sync) and managing time entries from the crew.
Cons
It would be fantastic to have a project pipeline and the ability to create tasks for project managers based on each stage in the pipeline. Additionally, having touch points created for follow-up with leads in the CRM would be beneficial.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Sean
Construction, 1-10 employees
More than a year
Feb 13, 2021
Great Product
Great Product
Pros
This is hands down a fantastic product.
Cons
It would be great to have the option to update each customer with specific AIA documents using templates.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christy
Construction, 11-50 employees
More than a year
Jan 25, 2021
Great user interface, robust features and a reasonble price
Great user interface, robust features and a reasonble price
Pros
After an extensive search for construction management software we narrowed it down to Contractor Foreman and Knowify. While Knowify has a simple and user friendly interface, which is key when dealing with construction employees who may not be technologically advanced (no offense), we ultimately chose CF because it was half the price and offered more customization options for our specific needs. If CF wasn't available we would have definitely gone with Knowify.
Cons
The overall user interface is great because it is easy even possible for a 5th grader to learn. However, it is not as customizable as we prefer.
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
Dec 09, 2020
Overall Good Software for Construction Industry
Overall Good Software for Construction Industry
Pros
The product is easy to use with a good interface. I particularly like the sub client feature and the ability to customize contracts.
Cons
We need better reporting systems for our commission-based sales reps. It's important to have separation between sales rep contracts.
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Henry
Environmental Services, 1-10 employees
More than a year
Mar 11, 2020
Very complete
Very complete
Pros
Knowify provides all the necessary tools for effortlessly tracking hours and expenses.
Cons
The software lacks the option for employees to request leave.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
SALLY
Construction, 11-50 employees
Less than a year
Jan 15, 2020
Great Program
Great Program
Pros
This software simplifies change orders, invoicing and documentation, making the process smooth and efficient.
Cons
Occasionally, the address lookup system doesn't function properly. The phone login app tends to lag or not work at times. It would be helpful if I could add lines between existing lines on the breakdown or bill of materials for better grouping and understanding.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
John
Construction, 1-10 employees
Less than a year
Dec 19, 2019
Decent
Decent
Pros
It offers most of the features that I am interested in. even though it doesn't cover everything.
Cons
There is no monthly average for hours and I would like it to calculate pay. It should be more user-friendly for the company where the work is being done.
Ease of use
8
Value for money
5
Customer Support
8
Functionality
6
Chris
Construction, 1-10 employees
Oct 21, 2019
Game Changer for my company
Game Changer for my company
Pros
I find the ease of use and the bidding and invoicing functions particularly great among all.
Cons
Inputting receipts and job costs can be challenging. I am gradually improving my process but I wish there was an easier way.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Construction, 1-10 employees
Less than a year
Oct 02, 2019
Superb customer service, versatile product
Superb customer service, versatile product
Pros
Once set up, it's easy to use and learn which is very important. The dashboards are helpful and the navigation is reasonable. The customer service is truly exceptional, with quick and clear responses. Also the support team provides helpful answers to questions. They also offer fast customization turnaround.
Cons
Currently, I cannot make any template changes to the base templates for invoices and other forms. All such modifications must go through Customer Service. At present a company using the software can only have one template for each form. The software is most useful when linked to QuickBooks although it can still be used independently.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Deborah
Information Technology and Services, 1-10 employees
Less than 6 months
Aug 01, 2019
Knowify is great!
Knowify is great!
Pros
Knowify is amazing! We're using their new property management software which is incredibly intuitive and user-friendly. The integrations are fantastic and ensure a smooth workflow. The mobile app is simple to use, making it easy for all our supervisors to navigate whether in English or Spanish, which is a significant advantage.
Cons
I can't find any downsides to Knowify. We were so impressed with it that we signed up before our free trial ended.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joel
Real Estate, 51-100 employees
Less than 6 months
Apr 01, 2019
New customer in the subcontractor trade
New customer in the subcontractor trade
Pros
I love how I can keep track of all my jobs, from active to those still in the bidding process. I can assign my team to any job, manage timesheets and even utilize the catalog to track pricing and material pick-ups. The app is the cherry on top for us, especially since it's one of the few apps that can be used in Spanish, which is important for our Spanish-speaking employees. The punch-in and clock-out feature, along with geofencing, is a great addition.
Cons
It would be great if the specific labor rates could be included in one of the lower plans instead of the highest plan and this is the only reason I need to use the highest plan.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Jacob
Construction, 11-50 employees
Apr 01, 2019
New Building New Software
New Building New Software
Pros
It allowed us to accurately track and manage every aspect of the larger project, down to the last penny.
Cons
The only problem am facing is that my older phone doesn't support the Knowify app.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Derek
Electrical/Electronic Manufacturing, 500+ employees
Less than a year
Mar 06, 2019
Great customer service and all around software
Great customer service and all around software
Pros
Knowify is very easy to use and includes all the features I need in one place.
Cons
Honestly, there is nothing I dislike about the software. It is incredibly helpful for me and I use it every day.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
Construction, 11-50 employees
Less than 6 months
Mar 03, 2019
Knowify Review
Knowify Review
Pros
It allows for tracking job costing and payroll seamlessly within a single application.
Cons
I wish there was more flexibility in job cost categories. It would be great to have some customization options.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Norm
Construction, 1-10 employees
Less than a year
Dec 27, 2018
Great for organizing our active work day
Great for organizing our active work day
Pros
It serves as an excellent communication tool, allowing us to stay updated on job locations and promptly address any issues that may come up.
Cons
Some of the people trying to use the program are facing troubles to some extent and I think it is natural as you cannot understand everything at once.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kelly
Construction, 11-50 employees
Less than a year
Dec 25, 2018
Great program for managing my commercial roofing company
Great program for managing my commercial roofing company
Pros
This software allows me to track my employees time and job locations, providing valuable insights into the actual duration of each job. The estimating feature is excellent once you have entered your pricing. Estimating templates ensure that no parts or pieces are overlooked. The customer service is outstanding.
Cons
So far, I haven't encountered any cons. I have been using this software for over a year.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jim
Construction, 1-10 employees
Less than a year
Dec 23, 2018
The only software for Subcontractors
The only software for Subcontractors
Pros
Ideal for companies operating in the residential and commercial sectors. In short Knowify is a great solution.
Cons
The software could benefit from being more flexible in terms of customization especially when it comes to project calendars.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
8
Wagner
Commercial Real Estate, 11-50 employees
Less than a year
Dec 21, 2018
Everything in one place!
Everything in one place!
Pros
With Knowify, I can effectively handle my leads, proposals, project costs and time sheets. The seamless sync with QuickBooks simplifies our day-to-day operations. Among all the apps we tried Knowify was the only one that offered customizable proposal templates which was extremely helpful since we communicate with our customers in French here in Quebec.
Cons
It would be fantastic if I could manage my leads like a CRM within the software as it would save me from paying for another CRM tool. Additionally, syncing calendars with Google Calendar for scheduled jobs and CRM activities would be a great feature to have.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Nadia
Construction, 1-10 employees
Less than 6 months
Dec 18, 2018
Customer Support
Customer Support
Pros
The customer support is fantastic. I receive prompt responses to my questions and the support staff remains in contact until the issue is resolved. So I am satisfied. They are also open to suggestions for improving the software for users.
Cons
Honestly, I can't think of any cons about the product.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
michael
Real Estate, 11-50 employees
Less than 6 months
Dec 17, 2018
Great Job Costing for all specialty contractors
Great Job Costing for all specialty contractors
Pros
The budgeting, invoicing and payment synchronization with QuickBooks Online work excellently.
Cons
It takes some time to learn and set up the software.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Helen
Accounting, 1-10 employees
Less than a year
Dec 16, 2018
Concerns with Knowify
Concerns with Knowify
Pros
It serves as a front-end to QuickBooks and improves job tracking. We used to track jobs manually which used to takes a lot of time but Knowify has been a helpful addition. The reports are also quite useful.
Cons
When we started to use Knowify, it initially lacks user friendliness. There are several "quirks" in the system and we have been requesting fixes since 2018. Our company can't be the only one experiencing these issues. Knowify has been somewhat helpful but still falls short for my specific needs. For example, adding another default phase for subcontractors has become a terrible data entry process. The support hasn't been great either. Regarding job numbering, if jobs are initiated in Knowify or QuickBooks and they communicate properly, the last issued number should automatically populate, but it doesn't happen despite Support's suggestions to mark it in preferences.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Elizabeth
Electrical/Electronic Manufacturing, 1-10 employees
Less than a year
Dec 15, 2018
Good Program for Contractors
Good Program for Contractors
Pros
I like the customization options for quotations, line items and the catalog.
Cons
The scheduling software is quite basic and lacks the ability to add additional details. So we have to rely on another program for that.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Not Specified, 1-10 employees
Less than a year
Dec 14, 2018
Great for the sub-trades
Great for the sub-trades
Pros
Knowify excels in connecting users with clients in terms of financials. Creating contracts is also a breeze and their change order management is smooth.
Cons
There are inconsistencies in the UI where different form fields are presented for similar tasks depending on the billing style of a project. It's important to know the available information for sharing with clients before attributing time or materials to a project. The calendar doesn't provide much value to our business especially since scheduling is done in 15-minute intervals and mobile use is necessary.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Gavin
Electrical/Electronic Manufacturing, 1-10 employees
Less than a year
Dec 13, 2018
Business Tool
Business Tool
Pros
Knowify is equipped with multiple good features, templates, job costing capabilities, digital signature functionality, and fantastic customer support.
Cons
The user interface is a bit confusing and the reports still have a long way to go.
Ease of use
6
Value for money
6
Customer Support
10
Functionality
6
Anonymous
Not Specified, 11-50 employees
Less than a year
Dec 13, 2018
Knowify Review
Knowify Review
Pros
I like that the software handles all the job costing efficiently.
Cons
I don't have any cons to mention about this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Robin
Electrical/Electronic Manufacturing, 1-10 employees
Less than 6 months
Dec 11, 2018
We like knowify!
We like knowify!
Pros
Knowify allows easy tracking, submission and export of the financial status of each job we undertake.
Cons
Not everything exports and imports smoothly from QuickBooks.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Matt
Construction, 1-10 employees
Less than 6 months
Dec 09, 2018
Good app, not for every type of company
Good app, not for every type of company
Pros
The website and features are easy to navigate and they are willing to accommodate your business needs within the app.
Cons
The support even from the owner, can be condescending, and the overall quality of customer service needs significant improvement. Many attention grabbing features are added to the site without thorough testing which results in frequent failures. The communication between QuickBooks and Knowify as well as the Zapier integration could be better. The time tracking, service breakdown and project management aspects also require significant improvement. Considering the price we pay, I expected more.
Ease of use
10
Value for money
3
Customer Support
6
Functionality
4
Ashley
Security and Investigations, 11-50 employees
Less than a year
Dec 08, 2018
Has some issues but, good overall
Has some issues but, good overall
Pros
It is well organized and have an effective time tracker which is great for tracking profitability.
Cons
There are too many emails being sent to employees especially for purchase approvals. Invoicing for time and materials jobs is complicated. I would prefer more flexibility in customizing how my invoices are presented.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
stacy
Construction, 11-50 employees
Less than 6 months
Dec 05, 2018
Knowify Review
Knowify Review
Pros
I appreciate that Knowify allows me to handle everything from lead generation to bidding and contract management.
Cons
Knowify can sometimes be unpredictable with its search engines.
Ease of use
8
Value for money
8
Customer Support
5
Functionality
8
Sara
Construction, 11-50 employees
Less than a year
Dec 04, 2018
Recommend Knowify
Recommend Knowify
Pros
Knowify is highly user-friendly and easy to use. It offers AIA Billing at an affordable price and syncs seamlessly with our QuickBooks, eliminating the need for double entry.
Cons
It would be helpful to have a more detailed breakdown of the schedule of values.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 11-50 employees
Less than a year
Dec 02, 2018
Great Idea, Wish it worked better
Great Idea, Wish it worked better
Pros
It serves as an effective customer sales tool and aids in contract management.
Cons
Setting up Tsheets to apply to the job requires a significant amount of effort. The way contracts and phases are determined may not align with how I want to track costs and time. I am also doubtful about the accuracy of the numbers. I prefer to have all hours and materials accounted for in relation to the entire job, without spending hours assigning each expense or hour to a specific phase.
Ease of use
8
Value for money
4
Customer Support
4
Functionality
6
Andrew
Construction, 1-10 employees
Less than a year
Dec 01, 2018
Great for Job Costing and Budgeting
Great for Job Costing and Budgeting
Pros
The job costing and budgeting functionality impressed me. Additionally, the inclusion of GPS-enabled time tracking is great as it was the key for our business.
Cons
well, I am searching for software that offered more comprehensive workflow management and job tracking functionality. Even though this software wasn't chosen, I believe it's an excellent option for companies with fewer jobs. The company I worked for had numerous small jobs that required extensive workflow management.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Leah
Not Specified, N/A employees
Sep 15, 2018
Knowify has given us a solution to a problem no-one else could solve
Knowify has given us a solution to a problem no-one else could solve
Pros
Knowify allows us to release partial invoices each month. This is process should be a straightforward but no other software seemed to offer a simple solution except Knowify. The support has been excellent and very prompt whenever we needed it.
Cons
It would be great to have a simpler way to visualize what has been billed and what is outstanding. But I must say that the new dashboard does help to some extent.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Keith
Not Specified, N/A employees
Less than a year
May 21, 2018
Great management software with excellent customer support
Great management software with excellent customer support
Pros
The customer support is unparalleled. They respond and address issues within the hour and the software is easy to navigate and intuitive.
Cons
Occasionally, there are minor glitches that can be a bit annoying but they are usually resolved quickly and efficiently.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Max
Not Specified, N/A employees
Less than a year
May 19, 2018