
Knowify Reviews
Total 80 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars33%
3
Stars11%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Matthew
Construction, 51-100 employees
Less than a year
“GK Engineering UK Steel Contractor
Pros
Online, Seamless integration and Quick implementation are few features among many which I like the most.
Cons
Managing client billing, retention and outstanding payments can be frustrating at times. Modifying invoices can also cause issues at time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Cheryl
Construction, 11-50 employees
Less than a year
“Knowify is a great tool for the company
Pros
The integration with QBO is exceptional. The customer service is outstanding and quickly resolves any issues.
Cons
There is nothing much to say but I think the cost could be a bit lower.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Sully
Construction, 11-50 employees
Less than a year
“Up Your Game with Knowify
Pros
The ability to track jobs, profitability, productivity/efficiency, job costing and expense management is a game changer. The reporting and data provided by Knowify allow us to analyze areas for improvement and implement processes to achieve our goals. If I had to highlight one thing Knowify does exceptionally well is its Change Order Management. We can capture revenue from change orders more frequently and thoroughly than ever before. This alone provides a significant return on investment and makes it worth every penny. We regularly recommend Knowify to other subcontractors and GCs because we've experienced the benefits firsthand. The more organized our customers and other subcontractors are, the better the entire industry becomes. I must mention Knowify's customer service it's the best support we've ever received from any platform. Their training is exceptional, and they continuously improve their product. I never miss their monthly focused training sessions and encourage my team to attend for their own development.
Cons
One drawback of Knowify is the general nature of its permission structure. However, we are actively collaborating with their developers to create a more detailed approach to address this issue. Despite this "con" we highly value our relationship with the Knowify team because they genuinely listen to and address our concerns. On a lighter note some of our team members didn't particularly like the name "Knowify" So, we playfully nicknamed it "Spike" by associating the orange "O" with a spiked hairdo.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
James
Facilities Services, 11-50 employees
More than a year
“Number one tool I use daily
Pros
I use it every day for my proposals and I absolutely love it. It is so easy to navigate and use. Its self-explanatory to me even though I am not particularly knowledgeable about the software. In the past I was a marketing manager for Computer Associates but I've always disliked complicated software packages that make you scratch your head and waste time. Knowify is by far the simplest package I've ever used. I love it, and I can't imagine my job without it. It has made my job 50% easier.
Cons
I can't think of anything I dislike about Knowify.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kim
Construction, 11-50 employees
Less than a year
“Knowify is a great produt
Pros
Knowify is a software that is very user-friendly. It is intuitive and greatly assists with our daily project requirements.
Cons
When I enter numerous bills Knowify become a bit slow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Autumn
Construction, 11-50 employees
More than a year
“Our company uses Knowify daily
Pros
We mainly use Knowify to track jobs and we love how organized everything is. It is incredibly easy to use and we will continue using Knowify.
Cons
N/A. Everything we use Knowify for has been advantageous to us. Yes we would prefer more reporting options that can pull all job information we need. But overall we are pleased.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Janel
Electrical/Electronic Manufacturing, 11-50 employees
Less than 6 months
“Getting to understand the system of Knowify
Pros
It is pretty straightforward although there is a lot to learn. The YouTube videos are helpful.
Cons
For me personally there is nothing I dislike about it. I believe it is just a matter of personal understanding and ensuring I execute my job duties properly. Overall it's pretty great and makes performing my tasks easy.
Rating Distribution
Ease of use
6
Value for money
10
Customer Support
8
Functionality
6
Matt
Construction, 1-10 employees
More than a year
“Tile company user
Pros
Knowify is very light software as you do not have to worry about the space in your device. Also you do not have to do much to train others on. The quoting functions are simple and fast.
Cons
The mobile app is designed for field personnel and lacks the features I need as an owner for sales purposes. It doesn't have a CRM and the scheduling workflow feels awkward. The financial integration with QuickBooks is quite basic.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Beverly
Facilities Services, 11-50 employees
Less than a year
“I would be "lost" without "MY" Knowify
Pros
Our company works on projects for cities, counties and government entities and each requires weekly Certified Payroll documents. With Knowify I can easily generate custom reports that provide exact project details, sign-in and sign-out times and hours worked. It has made my job so much easier.
Cons
It would be helpful if Knowify had a dedicated area to store documents such as contracts, bonds etc, that can be attached to individual projects.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Kenan
Telecommunications, 51-100 employees
More than a year
“Just because
Pros
I am amazed at how simple it is to track the hours and check-ins of our team.
Cons
The one drawback is that It doesn't remember the previous jobs you clocked into.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Noah
Construction, 11-50 employees
More than a year
“Great Value
Pros
Knowify is user friendly, offers a wide range of features and is transparent about its capabilities. They don't make false claims to sell their product.
Cons
There are some features we would like to see added or improved, especially when it comes to better reporting on the specific information we need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Stacie
Construction, 1-10 employees
Less than 6 months
“Highly Disappointed
Pros
It provides great value for its price although there are more limitations than features.
Cons
Many AIA project management features are lacking.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
3
Functionality
4
Ryan
Architecture & Planning, 1-10 employees
Less than a year
“Great Program, I wish it could be tailored to architects more
Pros
I switched to Knowify primarily because of how it presents invoices with the percentage billed and percentage complete. The job costing functions are also quite helpful.
Cons
It can be challenging to use. The program was primarily built for contractors so as an architecture firm, we sometimes struggle to make it align with our needs. However we have generally been able to make it work for us.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
10
Functionality
8
Kelly
Construction, 11-50 employees
Less than a year
“Knowify Review
Pros
It is relatively easy to set up and use and I can easily access all my projects.
Cons
Having to click around a lot to find things can be annoying at times.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Anonymous
Not Specified, 500+ employees
“Run your business efficiently
Pros
The dashboard is well-organized and there are numerous features available. Starting a new project, adding descriptions, dividing the job into phases and setting budgets for each phase is also a hassle free process now. The budget breakdown into materials, labor and subcontractor costs helps in estimating costs versus profits for each phase. The program simplifies calculating materials and labor costs by allowing you to input prices per unit and charge per hour and then automatically calculates the totals. I appreciate the seamless data syncing with accounting software like QuickBooks. Creating work schedules for staff and sending them tasks and time frames through the Knowify mobile app is convenient. The time tracker and detailed reporting module are impressive. Additionally, the paperless system allows for sending proposals with e-signature capabilities and invoices with links for online payment.
Cons
Knowify is excellent, but it requires a high level of experience with similar apps. On the positive side newcomers can download a demo version to practice and the software includes built-in user service templates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mike
Construction, 1-10 employees
More than a year
“Amazing product
Pros
You do not have to go through a extensive training in order to learn and use this software. also it keeps all our information in one place.
Cons
I am currently satisfied with all the features offered.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sean
Construction, 1-10 employees
More than a year
“I highly recommend Knowify!
Pros
The software is excellent for generating and sending quotes, invoicing (with QuickBooks sync) and managing time entries from the crew.
Cons
It would be fantastic to have a project pipeline and the ability to create tasks for project managers based on each stage in the pipeline. Additionally, having touch points created for follow-up with leads in the CRM would be beneficial.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Christy
Construction, 11-50 employees
More than a year
“Great Product
Pros
This is hands down a fantastic product.
Cons
It would be great to have the option to update each customer with specific AIA documents using templates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
“Great user interface, robust features and a reasonble price
Pros
After an extensive search for construction management software we narrowed it down to Contractor Foreman and Knowify. While Knowify has a simple and user friendly interface, which is key when dealing with construction employees who may not be technologically advanced (no offense), we ultimately chose CF because it was half the price and offered more customization options for our specific needs. If CF wasn't available we would have definitely gone with Knowify.
Cons
The overall user interface is great because it is easy even possible for a 5th grader to learn. However, it is not as customizable as we prefer.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Henry
Environmental Services, 1-10 employees
More than a year
“Overall Good Software for Construction Industry
Pros
The product is easy to use with a good interface. I particularly like the sub client feature and the ability to customize contracts.
Cons
We need better reporting systems for our commission-based sales reps. It's important to have separation between sales rep contracts.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7