Knowify Reviews

“Very complete

Pros

Knowify provides all the necessary tools for effortlessly tracking hours and expenses.

Cons

The software lacks the option for employees to request leave.

“Great Program

Pros

This software simplifies change orders, invoicing and documentation, making the process smooth and efficient.

Cons

Occasionally, the address lookup system doesn't function properly. The phone login app tends to lag or not work at times. It would be helpful if I could add lines between existing lines on the breakdown or bill of materials for better grouping and understanding.

“Decent

Pros

It offers most of the features that I am interested in. even though it doesn't cover everything.

Cons

There is no monthly average for hours and I would like it to calculate pay. It should be more user-friendly for the company where the work is being done.

“Game Changer for my company

Pros

I find the ease of use and the bidding and invoicing functions particularly great among all.

Cons

Inputting receipts and job costs can be challenging. I am gradually improving my process but I wish there was an easier way.

“Superb customer service, versatile product

Pros

Once set up, it's easy to use and learn which is very important. The dashboards are helpful and the navigation is reasonable. The customer service is truly exceptional, with quick and clear responses. Also the support team provides helpful answers to questions. They also offer fast customization turnaround.

Cons

Currently, I cannot make any template changes to the base templates for invoices and other forms. All such modifications must go through Customer Service. At present a company using the software can only have one template for each form. The software is most useful when linked to QuickBooks although it can still be used independently.

“Knowify is great!

Pros

Knowify is amazing! We're using their new property management software which is incredibly intuitive and user-friendly. The integrations are fantastic and ensure a smooth workflow. The mobile app is simple to use, making it easy for all our supervisors to navigate whether in English or Spanish, which is a significant advantage.

Cons

I can't find any downsides to Knowify. We were so impressed with it that we signed up before our free trial ended.

“New customer in the subcontractor trade

Pros

I love how I can keep track of all my jobs, from active to those still in the bidding process. I can assign my team to any job, manage timesheets and even utilize the catalog to track pricing and material pick-ups. The app is the cherry on top for us, especially since it's one of the few apps that can be used in Spanish, which is important for our Spanish-speaking employees. The punch-in and clock-out feature, along with geofencing, is a great addition.

Cons

It would be great if the specific labor rates could be included in one of the lower plans instead of the highest plan and this is the only reason I need to use the highest plan.

“New Building New Software

Pros

It allowed us to accurately track and manage every aspect of the larger project, down to the last penny.

Cons

The only problem am facing is that my older phone doesn't support the Knowify app.

“Great customer service and all around software

Pros

Knowify is very easy to use and includes all the features I need in one place.

Cons

Honestly, there is nothing I dislike about the software. It is incredibly helpful for me and I use it every day.

“Knowify Review

Pros

It allows for tracking job costing and payroll seamlessly within a single application.

Cons

I wish there was more flexibility in job cost categories. It would be great to have some customization options.

“Great for organizing our active work day

Pros

It serves as an excellent communication tool, allowing us to stay updated on job locations and promptly address any issues that may come up.

Cons

Some of the people trying to use the program are facing troubles to some extent and I think it is natural as you cannot understand everything at once.

“Great program for managing my commercial roofing company

Pros

This software allows me to track my employees time and job locations, providing valuable insights into the actual duration of each job. The estimating feature is excellent once you have entered your pricing. Estimating templates ensure that no parts or pieces are overlooked. The customer service is outstanding.

Cons

So far, I haven't encountered any cons. I have been using this software for over a year.

“The only software for Subcontractors

Pros

Ideal for companies operating in the residential and commercial sectors. In short Knowify is a great solution.

Cons

The software could benefit from being more flexible in terms of customization especially when it comes to project calendars.

“Everything in one place!

Pros

With Knowify, I can effectively handle my leads, proposals, project costs and time sheets. The seamless sync with QuickBooks simplifies our day-to-day operations. Among all the apps we tried Knowify was the only one that offered customizable proposal templates which was extremely helpful since we communicate with our customers in French here in Quebec.

Cons

It would be fantastic if I could manage my leads like a CRM within the software as it would save me from paying for another CRM tool. Additionally, syncing calendars with Google Calendar for scheduled jobs and CRM activities would be a great feature to have.

“Customer Support

Pros

The customer support is fantastic. I receive prompt responses to my questions and the support staff remains in contact until the issue is resolved. So I am satisfied. They are also open to suggestions for improving the software for users.

Cons

Honestly, I can't think of any cons about the product.

“Great Job Costing for all specialty contractors

Pros

The budgeting, invoicing and payment synchronization with QuickBooks Online work excellently.

Cons

It takes some time to learn and set up the software.

“Concerns with Knowify

Pros

It serves as a front-end to QuickBooks and improves job tracking. We used to track jobs manually which used to takes a lot of time but Knowify has been a helpful addition. The reports are also quite useful.

Cons

When we started to use Knowify, it initially lacks user friendliness. There are several "quirks" in the system and we have been requesting fixes since 2018. Our company can't be the only one experiencing these issues. Knowify has been somewhat helpful but still falls short for my specific needs. For example, adding another default phase for subcontractors has become a terrible data entry process. The support hasn't been great either. Regarding job numbering, if jobs are initiated in Knowify or QuickBooks and they communicate properly, the last issued number should automatically populate, but it doesn't happen despite Support's suggestions to mark it in preferences.

“Good Program for Contractors

Pros

I like the customization options for quotations, line items and the catalog.

Cons

The scheduling software is quite basic and lacks the ability to add additional details. So we have to rely on another program for that.

“Great for the sub-trades

Pros

Knowify excels in connecting users with clients in terms of financials. Creating contracts is also a breeze and their change order management is smooth.

Cons

There are inconsistencies in the UI where different form fields are presented for similar tasks depending on the billing style of a project. It's important to know the available information for sharing with clients before attributing time or materials to a project. The calendar doesn't provide much value to our business especially since scheduling is done in 15-minute intervals and mobile use is necessary.

“Business Tool

Pros

Knowify is equipped with multiple good features, templates, job costing capabilities, digital signature functionality, and fantastic customer support.

Cons

The user interface is a bit confusing and the reports still have a long way to go.