
KPI Fire Reviews
Total 19 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars63%
4
Stars26%
3
Stars11%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Hamed
Medical Devices, 1-10 employees
Less than 6 months
“Recommendation
Pros
What I really like about the software is the expertise displayed in its work, analysis, and results.
Cons
Nothing bad to say because It is easy to use and incredibly simple to handle.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
6
Functionality
8
Joshua
Human Resources, 500+ employees
“Web based and Mobile android online project management software
Pros
The softwares ability to organize and generate qualitative and quantitative reports based on performance metrics is so so much valuable.
Cons
I believe that the software should not be limited to mobile Android, iPhone and iPad. There are deployment limitations that need improvement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Ben H.
Construction, 11-50 employees
“Best business management software and stand apart from the competition thanks to live tracking
Pros
We have been pleased with how KPI Fire has helped us highlight our business’s weak point, which makes it clear where our focus should be. It allows for live tracking of a companys performance thanks to its excellent strategic planning management. The dashboard element of KPI Fire is by far the best feature.
Cons
We utilize the software for its core functionalities but have to pay for the entire package. The only thing I could point out is the high price, and I would appreciate it if there was an option to pay for only the features you use. Other than that, we are very happy with our purchase.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
9
Walter P.
Electronic Manufacturing, 101-500 employees
“Engineered for excellence, but needs to be more user-friendly for newcomers.
Pros
I could not find a better method to compile all my company’s data in one secure place. KPI has a great system based on goals, which has helped us prioritize our most important goals and work together to reach them.
Cons
The software itself is not very easy to learn. But you get the results of the effort you put into it. I just don’t appreciate the amount of training you need to attend or the number of tries you need to get a feature to work as intended.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Zafer
Medical Devices, 500+ employees
Less than a year
“Great platform for strategic planning
Pros
KPI Fire have all the necessary features for strategic planning at the company level. In short it meets our requirements.
Cons
It would be beneficial if they offered better pricing plans mainly for long term commitments.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joe
Medical Devices, 500+ employees
Less than a year
“Use of KPI Fire to track Continuous Improvement Projects
Pros
Thanks to this product finally our company has a centralized location to store and track all our Continuous Improvement Projects (Six Sigma, Lean, Kaizen, etc.)
Cons
The presentation of projects could be improved aesthetically. Currently our company still relies on PowerPoint for presenting projects to staff.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Franco
Consumer Goods, 500+ employees
Less than a year
“KPI Review
Pros
The softwares design is very much intuitive and easy to use, requiring no IT assistance to get started with implementation. This feature enabled a high level of user involvement.
Cons
There are still ways to enhance the metrics and financial benefits provided by the application.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than a year
“Execute strategies, align company objectives and goals with KPI Fire
Pros
As a small sized enterprise, it is important for us to identify areas for continuous improvement and KPI Fire has been instrumental in addressing that. It offers tools for managing the companys strategic plan and overall employee and process improvement. I consider it an excellent tool for tracking the success of our business decisions especially with its dashboard feature that provides visual updates on key modules.
Cons
We are still using key features of the software for our operations. The only complaint we have is the high price tag, we haven't had much to complain about.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Tanya
Industrial Automation, 500+ employees
Less than 6 months
“Reps and his team.
Pros
KPI Fire has restored our Continuous Improvement program. Since introducing the KPI Fire mobile app to our production team we have received numerous improvement ideas. The softwares ease of use and the support provided by Reps and the team have been invaluable in training our staff and addressing our queries. We now have a single system to track all our Kaizen events, savings, and more. I highly recommend this software to Lean or Operational Excellence-focused companies.
Cons
Initially the software felt a bit overwhelming but Representatives ensured that none of my team members felt this way. He made himself available for weekly calls and online meetings to address any concerns we had.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Charles
Not Specified, 1-10 employees
Less than a year
“End to end performance/project/strategy management in KPI Fire
Pros
KPI Fire offers all the necessary modules in a comprehensive solution, something lacking in many another offering. Projects can be detailed and measured, aligning with overarching goals and objectives. Collaboration among cross functional teams is a key success factor and the software enables this. The ability to set up workflows in the 'Settings' section ensures organizational alignment with best practices, reducing the stress of constantly chasing after people to adhere to specific methods. This is a significant advantage. The Idea Funnel is also a great feature for capturing those moments of innovation. The software provides multiple views to suit individual preferences.
Cons
The graphic user interface appears somewhat "basic" in the way many developers prefer it, simple and forthright. This is in contrast to other offerings that focus more on appearance but lack in functionality.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Kevin
Management Consulting, 51-100 employees
More than a year
“KPI Fire is the only software I have seen that effectively links execution through continuous improvement projects with objectives (KPI's) to make sure that your company is working on "the next best project"
Pros
Using KPI Fire is very easy. The flow of data from idea generation to project execution and its impact on KPIs is seamless.
Cons
Like any database, I have come across bugs and glitches. Fortunately the support team is quick to respond.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 1-10 employees
“Recommendable KPI Software !!
Pros
It is a very useful system for tracking KPIs with visual representations. Aligning a companys goals, targets and strategies in one system is remarkably easy. Additionally they can be evaluated and tracked accordingly.
Cons
It takes some time to fully understand the systems complete functionalities and align them with the user's requirements.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Eliangie
Not Specified, N/A employees
Less than 6 months
“Successful projects with this software
Pros
I can easily plan all the strategies and activities proposed within the company. It is a cost effective and user friendly tool that I love
Cons
Although it is easy to use, it requires a significant amount of time and attention to ensure its functions are performed with utmost security.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
10
Watler
Electrical/Electronic Manufacturing, 101-500 employees
Less than a year
“Where was this product when I started my career. Sure wish it would have been around then! Love it!
Pros
There is no better way to organize the companys strategies, metrics, projects and ideas all in one place. The ability to collaborate with cross functional teams or locations is amazing.
Cons
I would like the addition of a burn down chart capability and more support options for Scrum teams. It would also be great to have a library of customer offered workflows.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Supreeth
Mechanical or Industrial Engineering, 101-500 employees
More than a year
“Amazing planning software
Pros
This software ensures alignment with objectives and goals by providing the required data in the desired format.
Cons
Proper training is necessary to enter specific data and interpret the output. Different forms of data can lead to confusion.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Not Specified, N/A employees
Less than 6 months
“software for successful projects
Pros
It greatly assists in planning all the strategies and activities proposed by the company. It is cost effective and user friendly. I love it!
Cons
Despite its ease of use the software still demands time and dedication to utilize it with complete security.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Jorge
Electrical/Electronic Manufacturing, 101-500 employees
“KPI
Pros
There are not many KPI software options out there but this one is good. It is affordable and helps align the team with goals while managing projects. I particularly enjoy the visually appealing dashboards that provide a clear overview of company goals.
Cons
Understanding how the software works is not very easy in the start but once you learn about the relationships between processes and tasks, it becomes an excellent software solution.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Rick
Management Consulting, 11-50 employees
Less than 6 months
“Must have for growing companies
Pros
The interface is detailed and allows for detailed information through drill down capabilities. Data entry and KPI tracking can be done in various ways. The software even offers a daily email that updates you on task and project progress.
Cons
The software is not a failure but you get out of it what you put into it. It requires either training or taking the time to figure out how to use it correctly. It demands commitment but the results are worth it.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Keith
Not Specified, 11-50 employees
Less than a year
“Operational Excellence to the core
Pros
It is one of the few software products that combines strategic planning, metrics and projects seamlessly.
Cons
It takes a little bit of time to get used to but once I understood the relationship between Goals, Metrics and projects, it became quite intuitive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8