Kate
Information Technology and Services, 51-100 employees
“Full of Bugs and Poor Support
Pros
Integrating the tool into the app was relatively simple and it comes at a reasonable price. It also offers the option to create multiple workspaces.
Cons
The product's value and pricing seemed fair initially but I ended up spending a significant amount of time troubleshooting issues and contacting LoopedIn support. Many features such as the roadmap widgets and boards had bugs and issues would often resurface. Poor customer support and scattered settings in different tabs made the experience frustrating.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
3
Functionality
3
Nasir
Design, 1-10 employees
“Great Tool for Building Product Roadmaps
Pros
LoopedIn is excellent for creating product roadmaps and collecting feedback and ideas.
Cons
It lacks extensive customization options and needs more administrative control.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Anonymous
Not specified, 1-10 employees
“Loopedin Honest Review by Expert User Owner
Pros
LoopedIn provides a comprehensive set of tools suitable for managing SaaS businesses and professional product management.
Cons
It's not fully RTL supported yet but there's hope that LoopedIn will improve its support for RTL languages internationally.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Hoang
E-Learning, 1-10 employees
“Loopedin Has a Great Interface and Rich Features
Pros
LoopedIn has a clean and logically arranged user interface enhancing the user experience. It's rich in features for managing ideas roadmaps announcements and user feedback collection.
Cons
More tutorials on using LoopedIn would be helpful to fully utilize its capabilities.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Not specified, 11-50 employees
“Easy to Use Product Management Tool
Pros
This product facilitates easy communication of product updates and new releases and it offers an integrated feature set for product management.
Cons
There seem to be issues with setting up custom domains for emails.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Tom
Computer Software, 101-500 employees
“Great for Involving Customers in Product Development
Pros
LoopedIn allows incorporating the product roadmap into the customer portal enabling customers to comment and make suggestions promoting active involvement in product development.
Cons
No issues reported with the software it has been beneficial.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Diego
Marketing and Advertising, 1-10 employees
“Loopedin Fulfills Its Main Function Well Route Maps
Pros
LoopedIn features a wellplanned platform with a beautiful and userfriendly interface. The white label function is highly valuable. Additionally it offers crossplatform capabilities and knowledge base creation enhancing its value.
Cons
Users can only vote with IP recognition not with an account and there's no mobile application which could streamline processes.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Jasper
Consumer Goods, 1-10 employees
“Great Purchase via AppSumo
Pros
LoopedIn acquired through an AppSumo discount is a fantastic platform for managing roadmaps ideas and feedback forms. It's userfriendly with an excellent UI experience. The widget feature which embeds the portal seamlessly is highly appreciated.
Cons
No significant drawbacks but a custom CSS feature to enhance widget and portal customization would be a welcome addition.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Belma
Information Technology and Services, 51-100 employees
“Full of Bugs and NonExistent Support
Pros
LoopedIn is easy to use and visually appealing.
Cons
It suffers from numerous bugs lacks comprehensive FAQs and has poor customer support. The reviewer has experienced unaddressed support tickets.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
5
Functionality
4
Renato
Publishing, 51-100 employees
“Amazing Product
Pros
LoopedIn is easy to use boasts excellent functionality and offers great customer support.
Cons
The reviewer suggests making the roadmap more interactive and providing additional graphical representations of its evolution over time.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Geoff
Information Technology and Services, 51-100 employees
“A Great Way to Gather User Feedback and Feature Requests
Pros
LoopedIn is intuitive and userfriendly for both administrators and users.
Cons
The absence of a link to view the full activity history is noted and email notifications could be improved with additional information on new ideas and links.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Kamlesh
Computer Software, 11-50 employees
“Minimum Effort Maximum Exposure
Pros
LoopedIn is used effectively at CloudFiles for showcasing product roadmaps and monthly updates. It is userfriendly and offers a wide range of editing features.
Cons
While not a significant drawback the reviewer suggests adding social share buttons to facilitate sharing the roadmap with the team.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Ash
Health, Wellness and Fitness, 500+ employees
“Looped Well but Still Has Improvements to Make
Pros
For a small team LoopedIn simplifies roadmap management and change tracking making it simple.
Cons
It's less suitable for managing a portfolio of roadmaps with interdependencies.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Vineet Devaiah
Internet, 1-10 employees
“Best Tool for Showing Public Roadmap Collecting Feedback and Idea Board
Pros
LoopedIn is easy to use and provides the ability to create a public roadmap capture feedback on each feature and maintain progress reporting.
Cons
The reviewer desires more customization options for the top of the page and enhanced admin control.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Chris
Computer Software, 51-100 employees
“Simple and Effective Roadmapping
Pros
LoopedIn allows for easy publication of a public roadmap facilitating customer interaction with ideas and feature suggestions.
Cons
The reviewer suggests including basic color customization in the startup tier for better branding.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Alessandro
Computer Software, 1-10 employees
“Great Tools for Customer Engagement
Pros
LoopedIn offers a range of features for customer engagement including idea management roadmaps and progress reporting. It's userfriendly.
Cons
The reviewer wishes for a dedicated user onboarding management function.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Matthieu
Computer Software, 11-50 employees
“Simple and Effective
Pros
LoopedIn enables easy communication with users with continuous software improvements including features for customer success and information sharing.
Cons
The reviewer wants more interaction options with the audience.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Anonymous
Not specified, 500+ employees
“There Are Better Alternatives Out There
Pros
LoopedIn is easy to set up and costeffective.
Cons
The functionality is limited and the software may feel bloated with daily use.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
3
Functionality
3
Hanuj
E-Learning, 1-10 employees
“Best Tool for Showing Public Roadmap Collecting Feedback and Idea Board
Pros
LoopedIn is easy to use offers idea board with voting and facilitates the creation of public roadmaps.
Cons
The reviewer suggests adding more customization and admin control.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Mike
Non-Profit Organization Management, 1-10 employees
“Great Tool to Keep Your Team Focused
Pros
LoopedIn's roadmap feature helps the team stay focused and engage with customers offering immediate feedback and prioritization insights.
Cons
The reviewer mentions minor bugs and minor kinks to work out.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Philippe
Information Services, 1-10 employees
“Keeping Customers Looped In Is Easier Than Ever
Pros
LoopedIn facilitates delivering inapp updates to customers including images emojis and customized text for enhanced engagement.
Cons
The reviewer desires more flexible pricing based on specific feature usage.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
James
Financial Services, 1-10 employees
“Good Product but I Am Still Learning How to Use It
Pros
LoopedIn is straightforward and serves the needs of the reviewer's team. The learning curve is attributed to the abundance of features.
Cons
The reviewer is still adapting to using only a subset of the features.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Ankush
E-Learning, 1-10 employees
“Simple yet Powerful Ways to Showcase Roadmaps Capture Idea and Showcase Progress
Pros
LoopedIn is easy to use and organized allowing quick creation of roadmaps idea capture and progress reporting. It helps categorize ideas effectively.
Cons
The reviewer suggests enhancing integration options including popular marketing tools and webhooks.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Ash
Health, Wellness and Fitness, 500+ employees
“Looped Well but Still Has Improvements to Make
Pros
LoopedIn is effective for managing roadmaps and tracking changes serving the reviewer's purposes.
Cons
The reviewer notes that it may not be suitable for managing a portfolio of roadmaps with interdependencies.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
7
Functionality
7
Vineet Devaiah
Internet, 1-10 employees
“Best Tool for Showing Public Roadmap Collecting Feedback and Idea Board
Pros
LoopedIn is easy to use and offers a range of features including public roadmaps feedback capture and progress reporting.
Cons
The reviewer wishes for more customization options for the top of the page and additional admin control.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Chris
Computer Software, 51-100 employees
“Simple and Effective Roadmapping
Pros
LoopedIn enables easy publication of a public roadmap facilitating customer interaction with ideas and feature suggestions.
Cons
The reviewer suggests including basic color customization in the startup tier for better branding.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
