LoopedIn Software

LoopedIn Reviews

26 Reviews

Overall Rating

4.2

26 Reviews

Rating Distribution

5

star

(16)

4

star

(5)

3

star

(2)

2

star

(1)

1

star

(2)

Satisfaction Score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

filter

Filters

Full of Bugs and Poor Support
Pros

Integrating the tool into the app was relatively simple and it comes at a reasonable price. It also offers the option to create multiple workspaces.

Cons

The product's value and pricing seemed fair initially but I ended up spending a significant amount of time troubleshooting issues and contacting LoopedIn support. Many features such as the roadmap widgets and boards had bugs and issues would often resurface. Poor customer support and scattered settings in different tabs made the experience frustrating.

Ease of use

4

Value for money

4

Customer Support

3

Functionality

3

Kate

Information Technology and Services, 51-100 employees

Nov 01, 2022

Great Tool for Building Product Roadmaps
Pros

LoopedIn is excellent for creating product roadmaps and collecting feedback and ideas.

Cons

It lacks extensive customization options and needs more administrative control.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

Nasir

Design, 1-10 employees

Sep 01, 2022

Loopedin Honest Review by Expert User Owner
Pros

LoopedIn provides a comprehensive set of tools suitable for managing SaaS businesses and professional product management.

Cons

It's not fully RTL supported yet but there's hope that LoopedIn will improve its support for RTL languages internationally.

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

Anonymous

Not specified, 1-10 employees

Sep 01, 2022

Loopedin Has a Great Interface and Rich Features
Pros

LoopedIn has a clean and logically arranged user interface enhancing the user experience. It's rich in features for managing ideas roadmaps announcements and user feedback collection.

Cons

More tutorials on using LoopedIn would be helpful to fully utilize its capabilities.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Hoang

E-Learning, 1-10 employees

Aug 01, 2022

Easy to Use Product Management Tool
Pros

This product facilitates easy communication of product updates and new releases and it offers an integrated feature set for product management.

Cons

There seem to be issues with setting up custom domains for emails.

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

Anonymous

Not specified, 11-50 employees

Aug 01, 2022

Great for Involving Customers in Product Development
Pros

LoopedIn allows incorporating the product roadmap into the customer portal enabling customers to comment and make suggestions promoting active involvement in product development.

Cons

No issues reported with the software it has been beneficial.

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

Tom

Computer Software, 101-500 employees

Aug 01, 2022

Loopedin Fulfills Its Main Function Well Route Maps
Pros

LoopedIn features a wellplanned platform with a beautiful and userfriendly interface. The white label function is highly valuable. Additionally it offers crossplatform capabilities and knowledge base creation enhancing its value.

Cons

Users can only vote with IP recognition not with an account and there's no mobile application which could streamline processes.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Diego

Marketing and Advertising, 1-10 employees

Aug 01, 2022

Great Purchase via AppSumo
Pros

LoopedIn acquired through an AppSumo discount is a fantastic platform for managing roadmaps ideas and feedback forms. It's userfriendly with an excellent UI experience. The widget feature which embeds the portal seamlessly is highly appreciated.

Cons

No significant drawbacks but a custom CSS feature to enhance widget and portal customization would be a welcome addition.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Jasper

Consumer Goods, 1-10 employees

Aug 01, 2022

Full of Bugs and NonExistent Support
Pros

LoopedIn is easy to use and visually appealing.

Cons

It suffers from numerous bugs lacks comprehensive FAQs and has poor customer support. The reviewer has experienced unaddressed support tickets.

Ease of use

4

Value for money

5

Customer Support

5

Functionality

4

Belma

Information Technology and Services, 51-100 employees

Aug 01, 2022

Amazing Product
Pros

LoopedIn is easy to use boasts excellent functionality and offers great customer support.

Cons

The reviewer suggests making the roadmap more interactive and providing additional graphical representations of its evolution over time.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Renato

Publishing, 51-100 employees

Aug 01, 2022

A Great Way to Gather User Feedback and Feature Requests
Pros

LoopedIn is intuitive and userfriendly for both administrators and users.

Cons

The absence of a link to view the full activity history is noted and email notifications could be improved with additional information on new ideas and links.

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

Geoff

Information Technology and Services, 51-100 employees

Aug 01, 2022

Minimum Effort Maximum Exposure
Pros

LoopedIn is used effectively at CloudFiles for showcasing product roadmaps and monthly updates. It is userfriendly and offers a wide range of editing features.

Cons

While not a significant drawback the reviewer suggests adding social share buttons to facilitate sharing the roadmap with the team.

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

Kamlesh

Computer Software, 11-50 employees

Aug 01, 2022

Looped Well but Still Has Improvements to Make
Pros

For a small team LoopedIn simplifies roadmap management and change tracking making it simple.

Cons

It's less suitable for managing a portfolio of roadmaps with interdependencies.

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

Ash

Health, Wellness and Fitness, 500+ employees

Aug 01, 2022

Best Tool for Showing Public Roadmap Collecting Feedback and Idea Board
Pros

LoopedIn is easy to use and provides the ability to create a public roadmap capture feedback on each feature and maintain progress reporting.

Cons

The reviewer desires more customization options for the top of the page and enhanced admin control.

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Vineet Devaiah

Internet, 1-10 employees

Jul 01, 2022

Simple and Effective Roadmapping
Pros

LoopedIn allows for easy publication of a public roadmap facilitating customer interaction with ideas and feature suggestions.

Cons

The reviewer suggests including basic color customization in the startup tier for better branding.

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

Chris

Computer Software, 51-100 employees

Jul 01, 2022

Great Tools for Customer Engagement
Pros

LoopedIn offers a range of features for customer engagement including idea management roadmaps and progress reporting. It's userfriendly.

Cons

The reviewer wishes for a dedicated user onboarding management function.

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

Alessandro

Computer Software, 1-10 employees

Jul 01, 2022

Simple and Effective
Pros

LoopedIn enables easy communication with users with continuous software improvements including features for customer success and information sharing.

Cons

The reviewer wants more interaction options with the audience.

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

Matthieu

Computer Software, 11-50 employees

Jul 01, 2022

There Are Better Alternatives Out There
Pros

LoopedIn is easy to set up and costeffective.

Cons

The functionality is limited and the software may feel bloated with daily use.

Ease of use

5

Value for money

5

Customer Support

3

Functionality

3

Anonymous

Not specified, 500+ employees

Jul 01, 2022

Best Tool for Showing Public Roadmap Collecting Feedback and Idea Board
Pros

LoopedIn is easy to use offers idea board with voting and facilitates the creation of public roadmaps.

Cons

The reviewer suggests adding more customization and admin control.

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

Hanuj

E-Learning, 1-10 employees

Jul 01, 2022

Great Tool to Keep Your Team Focused
Pros

LoopedIn's roadmap feature helps the team stay focused and engage with customers offering immediate feedback and prioritization insights.

Cons

The reviewer mentions minor bugs and minor kinks to work out.

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

Mike

Non-Profit Organization Management, 1-10 employees

Jul 01, 2022

Keeping Customers Looped In Is Easier Than Ever
Pros

LoopedIn facilitates delivering inapp updates to customers including images emojis and customized text for enhanced engagement.

Cons

The reviewer desires more flexible pricing based on specific feature usage.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Philippe

Information Services, 1-10 employees

Jul 01, 2022

Good Product but I Am Still Learning How to Use It
Pros

LoopedIn is straightforward and serves the needs of the reviewer's team. The learning curve is attributed to the abundance of features.

Cons

The reviewer is still adapting to using only a subset of the features.

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

James

Financial Services, 1-10 employees

Jul 01, 2022

Simple yet Powerful Ways to Showcase Roadmaps Capture Idea and Showcase Progress
Pros

LoopedIn is easy to use and organized allowing quick creation of roadmaps idea capture and progress reporting. It helps categorize ideas effectively.

Cons

The reviewer suggests enhancing integration options including popular marketing tools and webhooks.

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

Ankush

E-Learning, 1-10 employees

Jul 01, 2022

Looped Well but Still Has Improvements to Make
Pros

LoopedIn is effective for managing roadmaps and tracking changes serving the reviewer's purposes.

Cons

The reviewer notes that it may not be suitable for managing a portfolio of roadmaps with interdependencies.

Ease of use

6

Value for money

8

Customer Support

7

Functionality

7

Ash

Health, Wellness and Fitness, 500+ employees

Jul 01, 2022

Best Tool for Showing Public Roadmap Collecting Feedback and Idea Board
Pros

LoopedIn is easy to use and offers a range of features including public roadmaps feedback capture and progress reporting.

Cons

The reviewer wishes for more customization options for the top of the page and additional admin control.

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

Vineet Devaiah

Internet, 1-10 employees

Jul 01, 2022

Simple and Effective Roadmapping
Pros

LoopedIn enables easy publication of a public roadmap facilitating customer interaction with ideas and feature suggestions.

Cons

The reviewer suggests including basic color customization in the startup tier for better branding.

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

Chris

Computer Software, 51-100 employees

Jul 01, 2022