Total 26 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

19%

3

Stars

8%

2

Stars

4%

1

Stars

8%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K
Kate

Information Technology and Services, 51-100 employees

1.0

Full of Bugs and Poor Support

Pros

Integrating the tool into the app was relatively simple and it comes at a reasonable price. It also offers the option to create multiple workspaces.

Cons

The product's value and pricing seemed fair initially but I ended up spending a significant amount of time troubleshooting issues and contacting LoopedIn support. Many features such as the roadmap widgets and boards had bugs and issues would often resurface. Poor customer support and scattered settings in different tabs made the experience frustrating.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

3

Functionality

3

N
Nasir

Design, 1-10 employees

5.0

Great Tool for Building Product Roadmaps

Pros

LoopedIn is excellent for creating product roadmaps and collecting feedback and ideas.

Cons

It lacks extensive customization options and needs more administrative control.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

A
Anonymous

Not specified, 1-10 employees

5.0

Loopedin Honest Review by Expert User Owner

Pros

LoopedIn provides a comprehensive set of tools suitable for managing SaaS businesses and professional product management.

Cons

It's not fully RTL supported yet but there's hope that LoopedIn will improve its support for RTL languages internationally.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

H
Hoang

E-Learning, 1-10 employees

5.0

Loopedin Has a Great Interface and Rich Features

Pros

LoopedIn has a clean and logically arranged user interface enhancing the user experience. It's rich in features for managing ideas roadmaps announcements and user feedback collection.

Cons

More tutorials on using LoopedIn would be helpful to fully utilize its capabilities.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Not specified, 11-50 employees

4.0

Easy to Use Product Management Tool

Pros

This product facilitates easy communication of product updates and new releases and it offers an integrated feature set for product management.

Cons

There seem to be issues with setting up custom domains for emails.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

T
Tom

Computer Software, 101-500 employees

4.0

Great for Involving Customers in Product Development

Pros

LoopedIn allows incorporating the product roadmap into the customer portal enabling customers to comment and make suggestions promoting active involvement in product development.

Cons

No issues reported with the software it has been beneficial.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

D
Diego

Marketing and Advertising, 1-10 employees

5.0

Loopedin Fulfills Its Main Function Well Route Maps

Pros

LoopedIn features a wellplanned platform with a beautiful and userfriendly interface. The white label function is highly valuable. Additionally it offers crossplatform capabilities and knowledge base creation enhancing its value.

Cons

Users can only vote with IP recognition not with an account and there's no mobile application which could streamline processes.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

J
Jasper

Consumer Goods, 1-10 employees

5.0

Great Purchase via AppSumo

Pros

LoopedIn acquired through an AppSumo discount is a fantastic platform for managing roadmaps ideas and feedback forms. It's userfriendly with an excellent UI experience. The widget feature which embeds the portal seamlessly is highly appreciated.

Cons

No significant drawbacks but a custom CSS feature to enhance widget and portal customization would be a welcome addition.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

B
Belma

Information Technology and Services, 51-100 employees

2.0

Full of Bugs and NonExistent Support

Pros

LoopedIn is easy to use and visually appealing.

Cons

It suffers from numerous bugs lacks comprehensive FAQs and has poor customer support. The reviewer has experienced unaddressed support tickets.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

5

Functionality

4

R
Renato

Publishing, 51-100 employees

5.0

Amazing Product

Pros

LoopedIn is easy to use boasts excellent functionality and offers great customer support.

Cons

The reviewer suggests making the roadmap more interactive and providing additional graphical representations of its evolution over time.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

G
Geoff

Information Technology and Services, 51-100 employees

4.0

A Great Way to Gather User Feedback and Feature Requests

Pros

LoopedIn is intuitive and userfriendly for both administrators and users.

Cons

The absence of a link to view the full activity history is noted and email notifications could be improved with additional information on new ideas and links.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

K
Kamlesh

Computer Software, 11-50 employees

5.0

Minimum Effort Maximum Exposure

Pros

LoopedIn is used effectively at CloudFiles for showcasing product roadmaps and monthly updates. It is userfriendly and offers a wide range of editing features.

Cons

While not a significant drawback the reviewer suggests adding social share buttons to facilitate sharing the roadmap with the team.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A
Ash

Health, Wellness and Fitness, 500+ employees

3.0

Looped Well but Still Has Improvements to Make

Pros

For a small team LoopedIn simplifies roadmap management and change tracking making it simple.

Cons

It's less suitable for managing a portfolio of roadmaps with interdependencies.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

VD
Vineet Devaiah

Internet, 1-10 employees

5.0

Best Tool for Showing Public Roadmap Collecting Feedback and Idea Board

Pros

LoopedIn is easy to use and provides the ability to create a public roadmap capture feedback on each feature and maintain progress reporting.

Cons

The reviewer desires more customization options for the top of the page and enhanced admin control.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

C
Chris

Computer Software, 51-100 employees

5.0

Simple and Effective Roadmapping

Pros

LoopedIn allows for easy publication of a public roadmap facilitating customer interaction with ideas and feature suggestions.

Cons

The reviewer suggests including basic color customization in the startup tier for better branding.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

A
Alessandro

Computer Software, 1-10 employees

4.0

Great Tools for Customer Engagement

Pros

LoopedIn offers a range of features for customer engagement including idea management roadmaps and progress reporting. It's userfriendly.

Cons

The reviewer wishes for a dedicated user onboarding management function.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

7

M
Matthieu

Computer Software, 11-50 employees

5.0

Simple and Effective

Pros

LoopedIn enables easy communication with users with continuous software improvements including features for customer success and information sharing.

Cons

The reviewer wants more interaction options with the audience.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

A
Anonymous

Not specified, 500+ employees

1.0

There Are Better Alternatives Out There

Pros

LoopedIn is easy to set up and costeffective.

Cons

The functionality is limited and the software may feel bloated with daily use.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

3

Functionality

3

H
Hanuj

E-Learning, 1-10 employees

5.0

Best Tool for Showing Public Roadmap Collecting Feedback and Idea Board

Pros

LoopedIn is easy to use offers idea board with voting and facilitates the creation of public roadmaps.

Cons

The reviewer suggests adding more customization and admin control.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

M
Mike

Non-Profit Organization Management, 1-10 employees

5.0

Great Tool to Keep Your Team Focused

Pros

LoopedIn's roadmap feature helps the team stay focused and engage with customers offering immediate feedback and prioritization insights.

Cons

The reviewer mentions minor bugs and minor kinks to work out.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8