Information Technology and Services, 51-100 employees
“Full of Bugs and Poor Support”
Pros
Integrating the tool into the app was relatively simple and it comes at a reasonable price. It also offers the option to create multiple workspaces.
Cons
The product's value and pricing seemed fair initially but I ended up spending a significant amount of time troubleshooting issues and contacting LoopedIn support. Many features such as the roadmap widgets and boards had bugs and issues would often resurface. Poor customer support and scattered settings in different tabs made the experience frustrating.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
3
Functionality
3
Design, 1-10 employees
“Great Tool for Building Product Roadmaps”
Pros
LoopedIn is excellent for creating product roadmaps and collecting feedback and ideas.
Cons
It lacks extensive customization options and needs more administrative control.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Not specified, 1-10 employees
“Loopedin Honest Review by Expert User Owner”
Pros
LoopedIn provides a comprehensive set of tools suitable for managing SaaS businesses and professional product management.
Cons
It's not fully RTL supported yet but there's hope that LoopedIn will improve its support for RTL languages internationally.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
E-Learning, 1-10 employees
“Loopedin Has a Great Interface and Rich Features”
Pros
LoopedIn has a clean and logically arranged user interface enhancing the user experience. It's rich in features for managing ideas roadmaps announcements and user feedback collection.
Cons
More tutorials on using LoopedIn would be helpful to fully utilize its capabilities.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Not specified, 11-50 employees
“Easy to Use Product Management Tool”
Pros
This product facilitates easy communication of product updates and new releases and it offers an integrated feature set for product management.
Cons
There seem to be issues with setting up custom domains for emails.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Computer Software, 101-500 employees
“Great for Involving Customers in Product Development”
Pros
LoopedIn allows incorporating the product roadmap into the customer portal enabling customers to comment and make suggestions promoting active involvement in product development.
Cons
No issues reported with the software it has been beneficial.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Marketing and Advertising, 1-10 employees
“Loopedin Fulfills Its Main Function Well Route Maps”
Pros
LoopedIn features a wellplanned platform with a beautiful and userfriendly interface. The white label function is highly valuable. Additionally it offers crossplatform capabilities and knowledge base creation enhancing its value.
Cons
Users can only vote with IP recognition not with an account and there's no mobile application which could streamline processes.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Consumer Goods, 1-10 employees
“Great Purchase via AppSumo”
Pros
LoopedIn acquired through an AppSumo discount is a fantastic platform for managing roadmaps ideas and feedback forms. It's userfriendly with an excellent UI experience. The widget feature which embeds the portal seamlessly is highly appreciated.
Cons
No significant drawbacks but a custom CSS feature to enhance widget and portal customization would be a welcome addition.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Information Technology and Services, 51-100 employees
“Full of Bugs and NonExistent Support”
Pros
LoopedIn is easy to use and visually appealing.
Cons
It suffers from numerous bugs lacks comprehensive FAQs and has poor customer support. The reviewer has experienced unaddressed support tickets.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
5
Functionality
4
Publishing, 51-100 employees
“Amazing Product”
Pros
LoopedIn is easy to use boasts excellent functionality and offers great customer support.
Cons
The reviewer suggests making the roadmap more interactive and providing additional graphical representations of its evolution over time.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Information Technology and Services, 51-100 employees
“A Great Way to Gather User Feedback and Feature Requests”
Pros
LoopedIn is intuitive and userfriendly for both administrators and users.
Cons
The absence of a link to view the full activity history is noted and email notifications could be improved with additional information on new ideas and links.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Computer Software, 11-50 employees
“Minimum Effort Maximum Exposure”
Pros
LoopedIn is used effectively at CloudFiles for showcasing product roadmaps and monthly updates. It is userfriendly and offers a wide range of editing features.
Cons
While not a significant drawback the reviewer suggests adding social share buttons to facilitate sharing the roadmap with the team.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Health, Wellness and Fitness, 500+ employees
“Looped Well but Still Has Improvements to Make”
Pros
For a small team LoopedIn simplifies roadmap management and change tracking making it simple.
Cons
It's less suitable for managing a portfolio of roadmaps with interdependencies.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Internet, 1-10 employees
“Best Tool for Showing Public Roadmap Collecting Feedback and Idea Board”
Pros
LoopedIn is easy to use and provides the ability to create a public roadmap capture feedback on each feature and maintain progress reporting.
Cons
The reviewer desires more customization options for the top of the page and enhanced admin control.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Computer Software, 51-100 employees
“Simple and Effective Roadmapping”
Pros
LoopedIn allows for easy publication of a public roadmap facilitating customer interaction with ideas and feature suggestions.
Cons
The reviewer suggests including basic color customization in the startup tier for better branding.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Computer Software, 1-10 employees
“Great Tools for Customer Engagement”
Pros
LoopedIn offers a range of features for customer engagement including idea management roadmaps and progress reporting. It's userfriendly.
Cons
The reviewer wishes for a dedicated user onboarding management function.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Computer Software, 11-50 employees
“Simple and Effective”
Pros
LoopedIn enables easy communication with users with continuous software improvements including features for customer success and information sharing.
Cons
The reviewer wants more interaction options with the audience.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Not specified, 500+ employees
“There Are Better Alternatives Out There”
Pros
LoopedIn is easy to set up and costeffective.
Cons
The functionality is limited and the software may feel bloated with daily use.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
3
Functionality
3
E-Learning, 1-10 employees
“Best Tool for Showing Public Roadmap Collecting Feedback and Idea Board”
Pros
LoopedIn is easy to use offers idea board with voting and facilitates the creation of public roadmaps.
Cons
The reviewer suggests adding more customization and admin control.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Non-Profit Organization Management, 1-10 employees
“Great Tool to Keep Your Team Focused”
Pros
LoopedIn's roadmap feature helps the team stay focused and engage with customers offering immediate feedback and prioritization insights.
Cons
The reviewer mentions minor bugs and minor kinks to work out.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
