Last Updated Oct 24, 2024

Overview

Gathering customer feedback is challenging. LoopedIn is a feedback management software that helps collect customer feedback and build roadmaps to improve products. It helps companies manage customer feedback and enhance their services. Explore LoopedIn features to learn how it simplifies collecting customer ideas.

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Overall Rating

Based on 26 users reviews

4.2

Rating Distribution

Positive

81%

Neutral

12%

Negative

8%

Starting Price
$0

/month

LoopedIn Specifications

Time Tracking

Task Management

Reporting

Budget Management

View All Specifications

What Is LoopedIn?

Overview

LoopenIn is a cloud-based feedback management software. It is an all-in-one tool for collecting feedback, building roadmaps, and using it to enhance your services. It is designed to help corporations of all sizes manage customer feedback and improve their products.

The software is an ideal solution for corporations that want to improve their services by collecting feedback from their customers. It is also optimal for organizations that want to keep their clients informed of the latest news and updates using their own website.

What Is LoopedIn Best For?

LoopedIn software is best known for its ease of use. It has a user-friendly and intuitive interface, making it easy for businesses of all sizes to collect feedback from their customers, build roadmaps, announce updates, and publish articles.

LoopedIn Pricing

The vendor offers the following four LoopedIn pricing plans:

  • Free – $0/month
  • Startup – $12/month
  • Pro – $24/month
  • Enterprise – $40/month

Disclaimer: The pricing is subject to change.

LoopedIn Integrations

The following third-party applications integrate with LoopedIn:

  • Jira
  • Intercom
  • Zapier
  • SyncSpider
  • Pabbly Connect

How Does LoopedIn Work?

Here's how you can navigate the dashboard and make use of the software's features:

  • Log in to your LoopedIn account to access the dashboard
  • Set up feedback boards to gather ideas from customers
  • Categorize and prioritize ideas, promoting key ones to the roadmap
  • Develop detailed roadmaps showcasing current, planned, and upcoming features
  • Utilize widgets to mark tasks as complete, generating draft update posts
  • Publish updates via widgets to inform and engage your audience
  • Craft informative posts, link completed items and notify via email notifications or widgets
You can also schedule a free LoopedIn demo and learn more about its functionalities. Click Watch Demo now!

Who Is LoopedIn For?

The LoopedIn platform is highly scalable and designed to meet the needs of growing organizations, including small teams, startups, and large companies. It is used in the following industries:

  • Information technologies
  • Marketing
  • Business development
  • E-commerce

It is also used by entrepreneurs, product teams, and SaaS owners.

Is LoopedIn Right For You?  

In search of a feedback management platform that is easy to use and flexible? LoopedIn might be the right choice. LoopedIn has been recognized as a top software in the industry. It has helped many businesses improve their products or services by providing the tools to collect feedback, build roadmaps, announce updates, and publish articles.  

Some of LoopedIn’s popular clients include eCommerce businesses, bloggers, and marketing teams. Moreover, the application is SCORM-compliant and ONC-certified. It is also highly scalable and secure. The software provides corporations with an easy way to manage customer feedback and improve their products or services without requiring extensive technical knowledge or expertise.  

Still unsure about LoopedIn software? Call our support team at 661-384-7070, and they will help you analyze if the platform is worth investing in according to your organization’s requirements and size. 

LoopedIn Features

LoopedIn provides businesses with an easy way to collect feedback from their customers. It enables businesses to capture and validate key product feedback allowing users to vote on ideas and submit their own directly from the roadmap. This feature is ideal for businesses that want to improve their products or services by collecting customer feedback.

See How It Works

Organizations can easily keep their customers up-to-date with the latest news and updates using this functionality. It enables businesses to share updates and announcements about their products or services. The software enables users to keep their clients informed about new functionalities, bug fixes, and other important updates.

See How It Works

This functionality enables you to easily publish articles about your products or services. It allows organizations to create and publish articles that provide useful information about their products or services. The software is ideal for corporations that want to educate their customers about the benefits of their products or services, aiming to engage a larger target audience for increased revenues.

See How It Works

LoopedIn’s building roadmaps feature enables organizations to create custom categories, prioritize ideas, and promote priority ideas to the roadmap. It is optimal for users who want to improve their products or services by collecting feedback from their customers and using that feedback to build a roadmap.

See How It Works

Pros And Cons of LoopedIn

Pros

  • Intuitive interface that's easy for all team members to navigate

  • Create personalized roadmaps to prioritize future developments

  • Effective communication tools to inform and engage clients

  • Mark tasks complete and share updates with the audience using engaging widgets

  • Easily collect ideas and feedback from clients to enhance services

Cons

  • Potential information overload, according to some reviews

LoopedIn Reviews

Total 26 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

62%

4

Stars

19%

3

Stars

8%

2

Stars

4%

1

Stars

8%

Share your experience

K

Kate

Information Technology and Services, 51-100 employees

1.0
November 2022

Full of Bugs and Poor Support

Pros

Integrating the tool into the app was relatively simple and it comes at a reasonable price. It also offers the option to create multiple workspaces.

Cons

The product's value and pricing seemed fair initially but I ended up spending a significant amount of time troubleshooting issues and contacting LoopedIn support. Many features such as the roadmap widgets and boards had bugs and issues would often resurface. Poor customer support and scattered settings in different tabs made the experience frustrating.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

3

Functionality

3

A

Anonymous

Not specified, 1-10 employees

5.0
September 2022

Loopedin Honest Review by Expert User Owner

Pros

LoopedIn provides a comprehensive set of tools suitable for managing SaaS businesses and professional product management.

Cons

It's not fully RTL supported yet but there's hope that LoopedIn will improve its support for RTL languages internationally.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

N

Nasir

Design, 1-10 employees

5.0
September 2022

Great Tool for Building Product Roadmaps

Pros

LoopedIn is excellent for creating product roadmaps and collecting feedback and ideas.

Cons

It lacks extensive customization options and needs more administrative control.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

Frequently Asked Questions

LoopedIn supports Arabic, Danish, Dutch, English, French, German, Italian, Polish, Portuguese, Romanian, and Spanish language.

LoopedIn provides a 24/7 live representative, a knowledge base, FAQs, a forum, a help desk, Email, and chat support options.

Yes, LoopedIn supports iOS and Android mobile devices.

Yes, LoopedIn offers an API to its users.

LoopedIn offers four pricing plans: Free ($0/month), Startup ($15/month), Pro ($30/month), and Enterprise ($50/month). Click Get Pricing to learn which pricing plan suits you the best.

LoopedIn integrates with several third-party applications, including Jira, Intercom, Zapier, SyncSpider, and Pabbly Connect.

Typical users of LoopedIn software include information technologies, marketing, business development, and e-commerce industries. Additionally, it is also used by entrepreneurs and SaaS owners.