Last Updated
Overview
Gathering customer feedback is challenging. LoopedIn is a feedback management software that helps collect customer feedback and build roadmaps to improve products. It helps companies manage customer feedback and enhance their services. Explore LoopedIn features to learn how it simplifies collecting customer ideas.
Overall Rating
Based on 26 users reviews
4.2
Rating Distribution
Positive
81%
Neutral
12%
Negative
8%
Starting Price
$0
/month
LoopedIn Specifications
- Time Tracking
- Task Management
- Reporting
- Budget Management
What Is LoopedIn?
Overview
LoopenIn is a cloud-based feedback management software. It is an all-in-one tool for collecting feedback, building roadmaps, and using it to enhance your services. It is designed to help corporations of all sizes manage customer feedback and improve their products.
The software is an ideal solution for corporations that want to improve their services by collecting feedback from their customers. It is also optimal for organizations that want to keep their clients informed of the latest news and updates using their own website.
What Is LoopedIn Best For?
LoopedIn software is best known for its ease of use. It has a user-friendly and intuitive interface, making it easy for businesses of all sizes to collect feedback from their customers, build roadmaps, announce updates, and publish articles.
LoopedIn Pricing
The vendor offers the following four LoopedIn pricing plans:
- Free – $0/month
- Startup – $12/month
- Pro – $24/month
- Enterprise – $40/month
Disclaimer: The pricing is subject to change.
LoopedIn Integrations
The following third-party applications integrate with LoopedIn:
- Jira
- Intercom
- Zapier
- SyncSpider
- Pabbly Connect
How Does LoopedIn Work?
Here's how you can navigate the dashboard and make use of the software's features:
- Log in to your LoopedIn account to access the dashboard
- Set up feedback boards to gather ideas from customers
- Categorize and prioritize ideas, promoting key ones to the roadmap
- Develop detailed roadmaps showcasing current, planned, and upcoming features
- Utilize widgets to mark tasks as complete, generating draft update posts
- Publish updates via widgets to inform and engage your audience
- Craft informative posts, link completed items and notify via email notifications or widgets
Who Is LoopedIn For?
The LoopedIn platform is highly scalable and designed to meet the needs of growing organizations, including small teams, startups, and large companies. It is used in the following industries:
- Information technologies
- Marketing
- Business development
- E-commerce
It is also used by entrepreneurs, product teams, and SaaS owners.
Is LoopedIn Right For You?
In search of a feedback management platform that is easy to use and flexible? LoopedIn might be the right choice. LoopedIn has been recognized as a top software in the industry. It has helped many businesses improve their products or services by providing the tools to collect feedback, build roadmaps, announce updates, and publish articles.
Some of LoopedIn’s popular clients include eCommerce businesses, bloggers, and marketing teams. Moreover, the application is SCORM-compliant and ONC-certified. It is also highly scalable and secure. The software provides corporations with an easy way to manage customer feedback and improve their products or services without requiring extensive technical knowledge or expertise.
Still unsure about LoopedIn software? Call our support team at 661-384-7070, and they will help you analyze if the platform is worth investing in according to your organization’s requirements and size.
LoopedIn Features
Collecting Feedback
LoopedIn provides businesses with an easy way to collect feedback from their customers. It enables businesses to capture and validate key product feedback allowing users to vote on ideas and submit their own directly from the roadmap. This feature is ideal for businesses that want to improve their products or services by collecting customer feedback.
Share Updates
Organizations can easily keep their customers up-to-date with the latest news and updates using this functionality. It enables businesses to share updates and announcements about their products or services. The software enables users to keep their clients informed about new functionalities, bug fixes, and other important updates.
Publish Articles
This functionality enables you to easily publish articles about your products or services. It allows organizations to create and publish articles that provide useful information about their products or services. The software is ideal for corporations that want to educate their customers about the benefits of their products or services, aiming to engage a larger target audience for increased revenues.
Building Roadmaps
LoopedIn’s building roadmaps feature enables organizations to create custom categories, prioritize ideas, and promote priority ideas to the roadmap. It is optimal for users who want to improve their products or services by collecting feedback from their customers and using that feedback to build a roadmap.
Pros And Cons of LoopedIn
Pros
Intuitive interface that's easy for all team members to navigate
Create personalized roadmaps to prioritize future developments
Effective communication tools to inform and engage clients
Mark tasks complete and share updates with the audience using engaging widgets
Easily collect ideas and feedback from clients to enhance services
Cons
Potential information overload, according to some reviews
LoopedIn Reviews
Total 26 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars62%
4
Stars19%
3
Stars8%
2
Stars4%
1
Stars8%
Share your experience
Information Technology and Services, 51-100 employees
“Full of Bugs and Poor Support”
Pros
Integrating the tool into the app was relatively simple and it comes at a reasonable price. It also offers the option to create multiple workspaces.
Cons
The product's value and pricing seemed fair initially but I ended up spending a significant amount of time troubleshooting issues and contacting LoopedIn support. Many features such as the roadmap widgets and boards had bugs and issues would often resurface. Poor customer support and scattered settings in different tabs made the experience frustrating.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
3
Functionality
3
Not specified, 1-10 employees
“Loopedin Honest Review by Expert User Owner”
Pros
LoopedIn provides a comprehensive set of tools suitable for managing SaaS businesses and professional product management.
Cons
It's not fully RTL supported yet but there's hope that LoopedIn will improve its support for RTL languages internationally.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Design, 1-10 employees
“Great Tool for Building Product Roadmaps”
Pros
LoopedIn is excellent for creating product roadmaps and collecting feedback and ideas.
Cons
It lacks extensive customization options and needs more administrative control.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Frequently Asked Questions
What language does LoopedIn support?
LoopedIn supports Arabic, Danish, Dutch, English, French, German, Italian, Polish, Portuguese, Romanian, and Spanish language.
What language does LoopedIn support?
LoopedIn provides a 24/7 live representative, a knowledge base, FAQs, a forum, a help desk, Email, and chat support options.
Does LoopedIn support mobile devices?
Yes, LoopedIn supports iOS and Android mobile devices.
Does LoopedIn offer an API?
Yes, LoopedIn offers an API to its users.
What types of pricing plans does LoopedIn offer?
LoopedIn offers four pricing plans: Free ($0/month), Startup ($15/month), Pro ($30/month), and Enterprise ($50/month). Click Get Pricing to learn which pricing plan suits you the best.
What other apps does LoopedIn integrate with?
LoopedIn integrates with several third-party applications, including Jira, Intercom, Zapier, SyncSpider, and Pabbly Connect.
What are the typical users of LoopedIn?
Typical users of LoopedIn software include information technologies, marketing, business development, and e-commerce industries. Additionally, it is also used by entrepreneurs and SaaS owners.