
MantisBT Reviews
Total 100 reviews
4.2
All reviews are from verified customers
Rating Distribution
5
Stars38%
4
Stars42%
3
Stars19%
2
Stars0%
1
Stars1%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Anonymous
Not Specified, 11-50 employees
“Gives You a Competitive Edge
Pros
Facilitates easy bug and improvement reporting, effective collaboration, simplifies a previously complex task.
Cons
Occasionally, dealing with permissions can be a bit tricky.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Shubham
Not Specified, 11-50 employees
“Bug On the Way
Pros
Facilitates easy bug and improvement reporting, effective collaboration, simplifies a previously complex task.
Cons
Occasionally, dealing with permissions can be a bit tricky.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Rishad
Computer Software, 51-100 employees
“Best Free Open Source Software
Pros
I appreciate its userfriendliness and the ability to customize it, especially since its open source and PHPbased, making it adaptable to my needs.
Cons
Initially, some colleagues had difficulties creating new issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Anonymous
Not Specified, 500+ employees
“Very Simple Bug Tracking
Pros
Its straightforward dashboard and timeline feature make issue management easy, and integration with GitHub for code diffs is very useful.
Cons
Lacks advanced features like Gantt charts, agile reports, and Epics management, and could improve repository integration.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Anonymous
Not Specified, 500+ employees
“Great Software for Bug Tracking
Pros
Easy to use, excellent project management, and clear bug visualization.
Cons
Some activityrelated fields for issues could be better structured, and the filter contains too much information, much of which is seldom used.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Scott
Computer Software, 1-10 employees
“Excellent, But Not Pretty, Issue Tracking
Pros
Simple installation, LAMPbased, intuitive, comprehensive interface with all necessary fields.
Cons
Limited expansion, not aesthetically pleasing, and dry documentation.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Pankaj
Information Technology and Services, 51-100 employees
“A True Experience with MantisBT
Pros
I appreciate the activity tracking feature but wish it had more login options like Google or other platforms.
Cons
Lack of options for logging in through Google or other platforms.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Fernando
Computer Software, 11-50 employees
“Good and Easy Issue Tracker
Pros
Easy to use, API and plugin capabilities.
Cons
Wishes for a more modern user interface and improved statistical functionality.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Not Specified, 51-100 employees
“Bug Tracking Extended
Pros
MantisBT excels at bug tracking, offering a complete solution for tracking issues through their lifecycle. Features like Roadmap and Wiki are helpful for management and planning.
Cons
Installation and customization for specific workflows can be challenging. The user interface may take time to get used to for newcomers.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Maicol
Computer Software, 1-10 employees
“Good but UI is a Bit Messy
Pros
Issue tracking is excellent, with numerous features for adding additional data to issues. Versions history, release notes, and roadmap features are appreciated.
Cons
The UI is cluttered and overwhelming for firsttime users.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Giorgia
Machinery, 500+ employees
“A Useful Tool for Multiple Functions
Pros
MantisBTs flexibility allows it to be used for various applications, including anomaly management, quality issues, patent portfolio management, and more.
Cons
Customization can be challenging, requiring expertise in coding.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Diane
Marketing and Advertising, 1-10 employees
“Keeps My World Running Smoothly
Pros
MantisBT helps manage tasks across multiple online development projects, keeping everything organized and customizable.
Cons
No critique at the moment, as it meets current needs.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
David
Information Technology and Services, 500+ employees
“Very Good Bug Track Tool
Pros
MantisBT is customizable and intuitive, making bug tracking easy and free.
Cons
Reporting features could be optimized, and the UI could be more modern.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Anonymous
Not Specified, 500+ employees
“Takes Some Time to Get Used To. But Totally Worth It.
Pros
Extensive customization options for tickets and the ability to make them look the way you want.
Cons
Occasional hiccups like missing token errors can be frustrating.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Andrew
Information Technology and Services, 1-10 employees
“Great for Tracking Features, Bugs, and Managing a Distributed Team
Pros
Easy customization, workflow structuring, and adaptability to specific use cases.
Cons
Notification and pipeline visibility could be improved.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Ivica
Internet, 1-10 employees
“Complicated Life of Tickets
Pros
The ability to link multiple tickets with various options parentchild, duplicate, etc..
Cons
Ticket overview can be overwhelming, and exporting issues can sometimes be problematic.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Julian
Telecommunications, 1-10 employees
“A Customizable Issue Tracker, But Requires Advanced Setup
Pros
MantisBTs flexibility allows it to fit various business logics and integrate with external applications.
Cons
Complex installation and customization processes may be timeconsuming, especially for specific workflows.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
Shubham
Information Technology and Services, 51-100 employees
“Bug On the Way
Pros
Facilitates easy bug reporting, assignment, and tracking, ensuring developers are informed.
Cons
Complicated setup, especially with multiple tickets open simultaneously.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Jose Miguel
Computer Software, 11-50 employees
More than a year
“MantisBT, basic control for basic dev teams
Pros
With version 2.x, I HAVE noticed a slew of much-needed UI changes in MantisBT. The interface now sports a modern aesthetic while still retaining its core functionality. As always, managing tickets for my projects feels like a breeze.
Cons
Even in version 2.x, I still find myself setting up my development workflow using text files, which feels outdated and elongates the setup process.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Anonymous
Not Specified, 500+ employees
“Very Simple Bug Tracking
Pros
Offers a straightforward interface, handy timeline, and GitHub integration.
Cons
Lacks advanced features like Gantt charts, agile reports, and native repository integration.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9