MantisBT Reviews
softwareOverall Rating
4.2
100 Review(s)
Rating Distribution
5
(38)
4
(42)
3
(19)
2
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Overall Rating
4.2
100 Review(s)
Rating Distribution
5
(38)
4
(42)
3
(19)
2
1
(1)
Satisfaction Score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Filters
Ratings
Provider Size
Time Used
Sort by:
Gives You a Competitive Edge
Gives You a Competitive Edge
Pros
Facilitates easy bug and improvement reporting, effective collaboration, simplifies a previously complex task.
Cons
Occasionally, dealing with permissions can be a bit tricky.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Anonymous
Not Specified, 11-50 employees
August 2023
Bug On the Way
Bug On the Way
Pros
Facilitates easy bug and improvement reporting, effective collaboration, simplifies a previously complex task.
Cons
Occasionally, dealing with permissions can be a bit tricky.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Shubham
Not Specified, 11-50 employees
August 2023
Best Free Open Source Software
Best Free Open Source Software
Pros
I appreciate its userfriendliness and the ability to customize it, especially since its open source and PHPbased, making it adaptable to my needs.
Cons
Initially, some colleagues had difficulties creating new issues.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Rishad
Computer Software, 51-100 employees
November 2022
Very Simple Bug Tracking
Very Simple Bug Tracking
Pros
Its straightforward dashboard and timeline feature make issue management easy, and integration with GitHub for code diffs is very useful.
Cons
Lacks advanced features like Gantt charts, agile reports, and Epics management, and could improve repository integration.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Anonymous
Not Specified, 500+ employees
November 2022
Great Software for Bug Tracking
Great Software for Bug Tracking
Pros
Easy to use, excellent project management, and clear bug visualization.
Cons
Some activityrelated fields for issues could be better structured, and the filter contains too much information, much of which is seldom used.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Anonymous
Not Specified, 500+ employees
September 2022
Excellent, But Not Pretty, Issue Tracking
Excellent, But Not Pretty, Issue Tracking
Pros
Simple installation, LAMPbased, intuitive, comprehensive interface with all necessary fields.
Cons
Limited expansion, not aesthetically pleasing, and dry documentation.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Scott
Computer Software, 1-10 employees
August 2022
A True Experience with MantisBT
A True Experience with MantisBT
Pros
I appreciate the activity tracking feature but wish it had more login options like Google or other platforms.
Cons
Lack of options for logging in through Google or other platforms.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Pankaj
Information Technology and Services, 51-100 employees
August 2022
Good and Easy Issue Tracker
Good and Easy Issue Tracker
Pros
Easy to use, API and plugin capabilities.
Cons
Wishes for a more modern user interface and improved statistical functionality.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Fernando
Computer Software, 11-50 employees
April 2022
Bug Tracking Extended
Bug Tracking Extended
Pros
MantisBT excels at bug tracking, offering a complete solution for tracking issues through their lifecycle. Features like Roadmap and Wiki are helpful for management and planning.
Cons
Installation and customization for specific workflows can be challenging. The user interface may take time to get used to for newcomers.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Not Specified, 51-100 employees
November 2021
Good but UI is a Bit Messy
Good but UI is a Bit Messy
Pros
Issue tracking is excellent, with numerous features for adding additional data to issues. Versions history, release notes, and roadmap features are appreciated.
Cons
The UI is cluttered and overwhelming for firsttime users.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Maicol
Computer Software, 1-10 employees
July 2021
A Useful Tool for Multiple Functions
A Useful Tool for Multiple Functions
Pros
MantisBTs flexibility allows it to be used for various applications, including anomaly management, quality issues, patent portfolio management, and more.
Cons
Customization can be challenging, requiring expertise in coding.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Giorgia
Machinery, 500+ employees
June 2021
Keeps My World Running Smoothly
Keeps My World Running Smoothly
Pros
MantisBT helps manage tasks across multiple online development projects, keeping everything organized and customizable.
Cons
No critique at the moment, as it meets current needs.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Diane
Marketing and Advertising, 1-10 employees
September 2020
Very Good Bug Track Tool
Very Good Bug Track Tool
Pros
MantisBT is customizable and intuitive, making bug tracking easy and free.
Cons
Reporting features could be optimized, and the UI could be more modern.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
David
Information Technology and Services, 500+ employees
September 2020
Takes Some Time to Get Used To. But Totally Worth It.
Takes Some Time to Get Used To. But Totally Worth It.
Pros
Extensive customization options for tickets and the ability to make them look the way you want.
Cons
Occasional hiccups like missing token errors can be frustrating.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Anonymous
Not Specified, 500+ employees
September 2020
Great for Tracking Features, Bugs, and Managing a Distributed Team
Great for Tracking Features, Bugs, and Managing a Distributed Team
Pros
Easy customization, workflow structuring, and adaptability to specific use cases.
Cons
Notification and pipeline visibility could be improved.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Andrew
Information Technology and Services, 1-10 employees
August 2020
Complicated Life of Tickets
Complicated Life of Tickets
Pros
The ability to link multiple tickets with various options parentchild, duplicate, etc..
Cons
Ticket overview can be overwhelming, and exporting issues can sometimes be problematic.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Ivica
Internet, 1-10 employees
July 2020
A Customizable Issue Tracker, But Requires Advanced Setup
A Customizable Issue Tracker, But Requires Advanced Setup
Pros
MantisBTs flexibility allows it to fit various business logics and integrate with external applications.
Cons
Complex installation and customization processes may be timeconsuming, especially for specific workflows.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
Julian
Telecommunications, 1-10 employees
June 2020
Bug On the Way
Bug On the Way
Pros
Facilitates easy bug reporting, assignment, and tracking, ensuring developers are informed.
Cons
Complicated setup, especially with multiple tickets open simultaneously.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Shubham
Information Technology and Services, 51-100 employees
March 2020
MantisBT, basic control for basic dev teams
MantisBT, basic control for basic dev teams
Pros
With version 2.x, I HAVE noticed a slew of much-needed UI changes in MantisBT. The interface now sports a modern aesthetic while still retaining its core functionality. As always, managing tickets for my projects feels like a breeze.
Cons
Even in version 2.x, I still find myself setting up my development workflow using text files, which feels outdated and elongates the setup process.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Jose Miguel
Computer Software, 11-50 employees
More than a year
December 2019
Very Simple Bug Tracking
Very Simple Bug Tracking
Pros
Offers a straightforward interface, handy timeline, and GitHub integration.
Cons
Lacks advanced features like Gantt charts, agile reports, and native repository integration.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Anonymous
Not Specified, 500+ employees
November 2019
MantisBT for Support Ticket Tracking
MantisBT for Support Ticket Tracking
Pros
Easy to use, customizable, and excellent for correlating support and development tasks.
Cons
The abundance of fields can be overwhelming.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Pamela
Computer Software, 51-100 employees
November 2019
Mantis Review
Mantis Review
Pros
MantisBT is simple to work with and understand.
Cons
Limited modification for different profiles when editing bugs.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Melina
Computer Software, 1-10 employees
November 2019
Mantis for Bug Tracking
Mantis for Bug Tracking
Pros
Ease of use and multilingual support.
Cons
Complicated issue creation process and organization.
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Elena
Information Technology and Services, 101-500 employees
November 2019
User Experience
User Experience
Pros
Simple interface, graphical reports, and daily usage compatibility with tech teams.
Cons
Limited user support.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Paul
Information Technology and Services, 1-10 employees
August 2019
User Experience
User Experience
Pros
MantisBT is userfriendly, easy to understand, and offers a simple interface.
Cons
Limited user support.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Helder
Computer Software, 101-500 employees
August 2019
great tool to truck bugs
great tool to truck bugs
Pros
I like the simplicity of both installation and usage. Although the interface lacks a modern touch, it is straightforward and customizable to suit my needs. I highly recommend it for its ease of use.
Cons
there are certain customizations that just are not feasible, meaning I will have to delve into the core code myself to make changes.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
abdelli
Higher Education, 51-100 employees
More than a year
July 2019
Simple to use bug tracking online portal.
Simple to use bug tracking online portal.
Pros
Reporting bugs and keeping track of their progress could not be easier.
Cons
I wish there were more options for customizing email notifications to better suit my preferences.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Information Technology and Services, 11-50 employees
Less Than 6 months
July 2019
It is a simple bug tracking tool and can be used in more than one project
It is a simple bug tracking tool and can be used in more than one project
Pros
This tool is not only free but also user-friendly, with a straightforward workflow for bug tracking.
Cons
The interface could use some enhancements to provide a smoother user experience. At times, the icons can be confusing.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 101-500 employees
More than a year
June 2019
One of the Best Bug Tracking Systems
One of the Best Bug Tracking Systems
Pros
Easy to use, userfriendly, and simple with a great UI.
Cons
No specific drawbacks mentioned.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Narine
Information Technology and Services, 51-100 employees
June 2019
Mantis experience
Mantis experience
Pros
MantisBT is incredibly user-friendly and offers great value for money.
Cons
I have no grievances with the software whatsoever.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandra Leele
Information Technology and Services, 101-500 employees
More than a year
May 2019
Mantis - bug tracking tool!!
Mantis - bug tracking tool!!
Pros
As an open-source bug tracking tool, MantisBT is both easy to use and straightforward. Its built-in bug tracking feature simplifies generating effective reports for specific issues. Additionally, it supports database testing.
Cons
From a user perspective, I find this software very efficient with no notable issues during my usage. However, setting it up can be challenging without some technical expertise.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Anonymous
Not Specified, 500+ employees
More than a year
May 2019
Product review
Product review
Pros
for me their user-friendly interface, effective data management, and a supportive team make MantisBT stand out.
Cons
It remains the top choice for bug tracking software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
Less than a year
April 2019
Mantis Review
Mantis Review
Pros
As a bug tracking tool, Mantis offers seamless integration with other tools. It effortlessly handles multiple projects simultaneously, accommodating different user roles. Its search functionality is intuitive and offers multiple options.
Cons
The UI is uninspiring, and the reporting capabilities pale in comparison to other tools available.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 51-100 employees
More than a year
April 2019
Mantis is a tried and true bug tracking software for teams.
Mantis is a tried and true bug tracking software for teams.
Pros
I find MantisBT highly customizable, catering to full teams effortlessly. Even the free version boasts fantastic features, including automatic email notifications to team members.
Cons
The interface feels a bit outdated and clunky. A modern refresh with improved user experience would be welcome.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
April 2019
My first issue tracking and bug development tool
My first issue tracking and bug development tool
Pros
Mantis was the first issue tracking software I ever used. Several years ago, its installation, setup, and deployment were a breeze across all departments, from development to QA. Like all open-source tools, it benefits from widespread community maintenance.
Cons
While I adore the free version of MantisBT, the professional version comes with a hefty price tag compared to other alternatives in the market.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Esther
Computer Software, 101-500 employees
More than a year
April 2019
Best for the Bigger Projects and Time consuming for the smaller one
Best for the Bigger Projects and Time consuming for the smaller one
Pros
MantisBT, being both open-source and free, offers extensive functionality for bug tracking and maintenance. It facilitates establishing issue relationships and provides accurate estimations. Its reporting capabilities for ongoing projects are commendable, and uploading to the server is easy.
Cons
It consumes a significant amount of server space, especially on shared hosting, leading to sluggish performance. The layout resembles something out of the '90s.
Ease of use
10
Value for money
8
Customer Support
5
Functionality
10
Rushi
Consumer Goods, 11-50 employees
Less than a year
February 2019
Good open source bug tracker but quite dated
Good open source bug tracker but quite dated
Pros
The fact that it is free and open-source is a significant advantage. It covers all the standard features expected from a bug tracker.
Cons
The UI feels antiquated, making navigation and use a bit cumbersome also the workflow options are somewhat limited.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less Than 6 months
February 2019
Easy website to report and track status on bugs in code.
Easy website to report and track status on bugs in code.
Pros
Navigating the website is effortless, and bug searches are quick, requiring only relevant text from the bug's title or description.
Cons
I can not think of any drawbacks. Bug reporting is swift due to the minimal required fields.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Information Technology and Services, 11-50 employees
Less than a year
January 2019
Bug tracker with categorization
Bug tracker with categorization
Pros
This software is an awesome tool for bug tracking, providing clear visuals of critical bugs and their current status. It eliminates the need for managing Excel sheets, offering a more interactive experience.
Cons
Multiple users can not add summaries since it only provides a single section. There is certainly room for improvement in the user interface.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Rajesh
Computer Software, 51-100 employees
More than a year
January 2019
Ugly but free and works
Ugly but free and works
Pros
it is free and encompasses all necessary features for bug tracking and project management, maintaining simplicity to ensure reliability.
Cons
The UI is rather unattractive, resembling something you'd find in a service elevator. Editing PHP files for configuration is not ideal.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
More than a year
January 2019
If you are looking to kickstart with a FREE bug tracker, go with Mantis
If you are looking to kickstart with a FREE bug tracker, go with Mantis
Pros
What appealed to me about MantisBT is its simple workflow for reporting, tracking, and updating bugs in projects. Instead of relying on cumbersome offline tools like Microsoft Excel, we opted for a straightforward bug tracking system to address software issues promptly.
Cons
What I found least appealing about the software is its limited feature set and lack of commercial support compared to paid alternatives.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Mike Lester
Real Estate, 101-500 employees
More than a year
January 2019
MantisBT Review
MantisBT Review
Pros
Its open-source nature makes project management effortless, particularly in defect management.
Cons
No complaints from my end; it functions well with an easy-to-use interface.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ratikant
Hospital & Health Care, 500+ employees
More than a year
December 2018
MantisBT is a popular open source bug tracking tool and easier to use.
MantisBT is a popular open source bug tracking tool and easier to use.
Pros
MantisBT is a lightweight and user-friendly bug tracking software. Its popularity stems from easy installation and quick setup. Built on PHP and MySQL, it offers customizable features and effective notifications. Administrators can easily manage user roles and access controls, making it ideal for new users with a shorter learning curve.
Cons
MantisBT boasts some desirable features but also suffers from drawbacks. It is relatively slow, the UI lacks appeal, and there are security concerns due to its open-source nature.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Chethan
Information Technology and Services, 500+ employees
Less Than 6 months
December 2018
Nice Opensource Bug Tracking Tool
Nice Opensource Bug Tracking Tool
Pros
Mantis is easily configurable and serves as a valuable open-source tool.
Cons
Obtaining support can be challenging due to its limited user base. Setting up a work environment on a Linux system is particularly troublesome.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than a year
November 2018
Good to keep track of your issues !
Good to keep track of your issues !
Pros
MantisBT allows tracking issues across multiple projects with ease. Users can attach relevant screenshots and documents, simplifying bug tracking throughout its lifecycle.
Cons
I appreciate UI enhancements and improvements in reporting capabilities.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Dileesha
Information Technology and Services, 101-500 employees
Less Than 6 months
October 2018
Path of the bug.
Path of the bug.
Pros
It is both user-friendly and free software.
Cons
It offers fewer features compared to other software options.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Anonymous
Not Specified, 51-100 employees
More than a year
September 2018
Best bug tracking tool
Best bug tracking tool
Pros
Mantis is incredibly user-friendly, enabling easy bug assignment to developers and straightforward bug tracking for team leads.
Cons
It lacks comprehensive reporting capabilities and may not be in high demand.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
sahil
Computer Software, 51-100 employees
More than a year
September 2018
Bug tracking tool
Bug tracking tool
Pros
this software is an easy-to-use bug tracking tool, facilitating daily task submission and tracking. Its simplicity makes it a popular choice among companies for testing purposes, allowing testers to attach screenshots and documents effortlessly.
Cons
The user interface appears outdated, and bulk data uploading can be unreliable.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Bharat
Computer Software, 500+ employees
More than a year
September 2018
Gets the job done
Gets the job done
Pros
As a non-developer, I found Mantis straightforward and easy to use. Referencing past tickets and submitting new ones was simple and fast. The status change logs and comment section kept me informed and email notifications were a plus.
Cons
Having switched to JIRA, I can acknowledge that Mantis is quite basic. It gets the job done but lacks certain features and could use a visual update. Despite my initial confusion, it served our startup operations adequately.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
August 2018
Tracking and having control of issues in one place
Tracking and having control of issues in one place
Pros
I like being able to view the complete history of an issue, including assignments and status changes.
Cons
Some options in the selection list are unclear or seem duplicated, warranting review.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
August 2018
Filters
Sort by:
Gives You a Competitive Edge
Gives You a Competitive Edge
Pros
Facilitates easy bug and improvement reporting, effective collaboration, simplifies a previously complex task.
Cons
Occasionally, dealing with permissions can be a bit tricky.
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8
Anonymous
Not Specified, 11-50 employees
August 2023
Bug On the Way
Bug On the Way
Pros
Facilitates easy bug and improvement reporting, effective collaboration, simplifies a previously complex task.
Cons
Occasionally, dealing with permissions can be a bit tricky.
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Shubham
Not Specified, 11-50 employees
August 2023
Best Free Open Source Software
Best Free Open Source Software
Pros
I appreciate its userfriendliness and the ability to customize it, especially since its open source and PHPbased, making it adaptable to my needs.
Cons
Initially, some colleagues had difficulties creating new issues.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Rishad
Computer Software, 51-100 employees
November 2022
Very Simple Bug Tracking
Very Simple Bug Tracking
Pros
Its straightforward dashboard and timeline feature make issue management easy, and integration with GitHub for code diffs is very useful.
Cons
Lacks advanced features like Gantt charts, agile reports, and Epics management, and could improve repository integration.
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Anonymous
Not Specified, 500+ employees
November 2022
Great Software for Bug Tracking
Great Software for Bug Tracking
Pros
Easy to use, excellent project management, and clear bug visualization.
Cons
Some activityrelated fields for issues could be better structured, and the filter contains too much information, much of which is seldom used.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8
Anonymous
Not Specified, 500+ employees
September 2022
Excellent, But Not Pretty, Issue Tracking
Excellent, But Not Pretty, Issue Tracking
Pros
Simple installation, LAMPbased, intuitive, comprehensive interface with all necessary fields.
Cons
Limited expansion, not aesthetically pleasing, and dry documentation.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Scott
Computer Software, 1-10 employees
August 2022
A True Experience with MantisBT
A True Experience with MantisBT
Pros
I appreciate the activity tracking feature but wish it had more login options like Google or other platforms.
Cons
Lack of options for logging in through Google or other platforms.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Pankaj
Information Technology and Services, 51-100 employees
August 2022
Good and Easy Issue Tracker
Good and Easy Issue Tracker
Pros
Easy to use, API and plugin capabilities.
Cons
Wishes for a more modern user interface and improved statistical functionality.
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Fernando
Computer Software, 11-50 employees
April 2022
Bug Tracking Extended
Bug Tracking Extended
Pros
MantisBT excels at bug tracking, offering a complete solution for tracking issues through their lifecycle. Features like Roadmap and Wiki are helpful for management and planning.
Cons
Installation and customization for specific workflows can be challenging. The user interface may take time to get used to for newcomers.
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Not Specified, 51-100 employees
November 2021
Good but UI is a Bit Messy
Good but UI is a Bit Messy
Pros
Issue tracking is excellent, with numerous features for adding additional data to issues. Versions history, release notes, and roadmap features are appreciated.
Cons
The UI is cluttered and overwhelming for firsttime users.
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Maicol
Computer Software, 1-10 employees
July 2021
A Useful Tool for Multiple Functions
A Useful Tool for Multiple Functions
Pros
MantisBTs flexibility allows it to be used for various applications, including anomaly management, quality issues, patent portfolio management, and more.
Cons
Customization can be challenging, requiring expertise in coding.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Giorgia
Machinery, 500+ employees
June 2021
Keeps My World Running Smoothly
Keeps My World Running Smoothly
Pros
MantisBT helps manage tasks across multiple online development projects, keeping everything organized and customizable.
Cons
No critique at the moment, as it meets current needs.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Diane
Marketing and Advertising, 1-10 employees
September 2020
Very Good Bug Track Tool
Very Good Bug Track Tool
Pros
MantisBT is customizable and intuitive, making bug tracking easy and free.
Cons
Reporting features could be optimized, and the UI could be more modern.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
David
Information Technology and Services, 500+ employees
September 2020
Takes Some Time to Get Used To. But Totally Worth It.
Takes Some Time to Get Used To. But Totally Worth It.
Pros
Extensive customization options for tickets and the ability to make them look the way you want.
Cons
Occasional hiccups like missing token errors can be frustrating.
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Anonymous
Not Specified, 500+ employees
September 2020
Great for Tracking Features, Bugs, and Managing a Distributed Team
Great for Tracking Features, Bugs, and Managing a Distributed Team
Pros
Easy customization, workflow structuring, and adaptability to specific use cases.
Cons
Notification and pipeline visibility could be improved.
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Andrew
Information Technology and Services, 1-10 employees
August 2020
Complicated Life of Tickets
Complicated Life of Tickets
Pros
The ability to link multiple tickets with various options parentchild, duplicate, etc..
Cons
Ticket overview can be overwhelming, and exporting issues can sometimes be problematic.
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Ivica
Internet, 1-10 employees
July 2020
A Customizable Issue Tracker, But Requires Advanced Setup
A Customizable Issue Tracker, But Requires Advanced Setup
Pros
MantisBTs flexibility allows it to fit various business logics and integrate with external applications.
Cons
Complex installation and customization processes may be timeconsuming, especially for specific workflows.
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
Julian
Telecommunications, 1-10 employees
June 2020
Bug On the Way
Bug On the Way
Pros
Facilitates easy bug reporting, assignment, and tracking, ensuring developers are informed.
Cons
Complicated setup, especially with multiple tickets open simultaneously.
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Shubham
Information Technology and Services, 51-100 employees
March 2020
MantisBT, basic control for basic dev teams
MantisBT, basic control for basic dev teams
Pros
With version 2.x, I HAVE noticed a slew of much-needed UI changes in MantisBT. The interface now sports a modern aesthetic while still retaining its core functionality. As always, managing tickets for my projects feels like a breeze.
Cons
Even in version 2.x, I still find myself setting up my development workflow using text files, which feels outdated and elongates the setup process.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Jose Miguel
Computer Software, 11-50 employees
More than a year
December 2019
Very Simple Bug Tracking
Very Simple Bug Tracking
Pros
Offers a straightforward interface, handy timeline, and GitHub integration.
Cons
Lacks advanced features like Gantt charts, agile reports, and native repository integration.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Anonymous
Not Specified, 500+ employees
November 2019
MantisBT for Support Ticket Tracking
MantisBT for Support Ticket Tracking
Pros
Easy to use, customizable, and excellent for correlating support and development tasks.
Cons
The abundance of fields can be overwhelming.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Pamela
Computer Software, 51-100 employees
November 2019
Mantis Review
Mantis Review
Pros
MantisBT is simple to work with and understand.
Cons
Limited modification for different profiles when editing bugs.
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Melina
Computer Software, 1-10 employees
November 2019
Mantis for Bug Tracking
Mantis for Bug Tracking
Pros
Ease of use and multilingual support.
Cons
Complicated issue creation process and organization.
Ease of use
8
Value for money
8
Customer Support
6
Functionality
6
Elena
Information Technology and Services, 101-500 employees
November 2019
User Experience
User Experience
Pros
Simple interface, graphical reports, and daily usage compatibility with tech teams.
Cons
Limited user support.
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Paul
Information Technology and Services, 1-10 employees
August 2019
User Experience
User Experience
Pros
MantisBT is userfriendly, easy to understand, and offers a simple interface.
Cons
Limited user support.
Ease of use
8
Value for money
8
Customer Support
9
Functionality
7
Helder
Computer Software, 101-500 employees
August 2019
great tool to truck bugs
great tool to truck bugs
Pros
I like the simplicity of both installation and usage. Although the interface lacks a modern touch, it is straightforward and customizable to suit my needs. I highly recommend it for its ease of use.
Cons
there are certain customizations that just are not feasible, meaning I will have to delve into the core code myself to make changes.
Ease of use
7
Value for money
8
Customer Support
7
Functionality
7
abdelli
Higher Education, 51-100 employees
More than a year
July 2019
Simple to use bug tracking online portal.
Simple to use bug tracking online portal.
Pros
Reporting bugs and keeping track of their progress could not be easier.
Cons
I wish there were more options for customizing email notifications to better suit my preferences.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Information Technology and Services, 11-50 employees
Less Than 6 months
July 2019
It is a simple bug tracking tool and can be used in more than one project
It is a simple bug tracking tool and can be used in more than one project
Pros
This tool is not only free but also user-friendly, with a straightforward workflow for bug tracking.
Cons
The interface could use some enhancements to provide a smoother user experience. At times, the icons can be confusing.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 101-500 employees
More than a year
June 2019
One of the Best Bug Tracking Systems
One of the Best Bug Tracking Systems
Pros
Easy to use, userfriendly, and simple with a great UI.
Cons
No specific drawbacks mentioned.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Narine
Information Technology and Services, 51-100 employees
June 2019
Mantis experience
Mantis experience
Pros
MantisBT is incredibly user-friendly and offers great value for money.
Cons
I have no grievances with the software whatsoever.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandra Leele
Information Technology and Services, 101-500 employees
More than a year
May 2019
Mantis - bug tracking tool!!
Mantis - bug tracking tool!!
Pros
As an open-source bug tracking tool, MantisBT is both easy to use and straightforward. Its built-in bug tracking feature simplifies generating effective reports for specific issues. Additionally, it supports database testing.
Cons
From a user perspective, I find this software very efficient with no notable issues during my usage. However, setting it up can be challenging without some technical expertise.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Anonymous
Not Specified, 500+ employees
More than a year
May 2019
Product review
Product review
Pros
for me their user-friendly interface, effective data management, and a supportive team make MantisBT stand out.
Cons
It remains the top choice for bug tracking software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
Less than a year
April 2019
Mantis Review
Mantis Review
Pros
As a bug tracking tool, Mantis offers seamless integration with other tools. It effortlessly handles multiple projects simultaneously, accommodating different user roles. Its search functionality is intuitive and offers multiple options.
Cons
The UI is uninspiring, and the reporting capabilities pale in comparison to other tools available.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Not Specified, 51-100 employees
More than a year
April 2019
Mantis is a tried and true bug tracking software for teams.
Mantis is a tried and true bug tracking software for teams.
Pros
I find MantisBT highly customizable, catering to full teams effortlessly. Even the free version boasts fantastic features, including automatic email notifications to team members.
Cons
The interface feels a bit outdated and clunky. A modern refresh with improved user experience would be welcome.
Ease of use
10
Value for money
8
Customer Support
7
Functionality
10
Anonymous
Not Specified, 11-50 employees
More than a year
April 2019
My first issue tracking and bug development tool
My first issue tracking and bug development tool
Pros
Mantis was the first issue tracking software I ever used. Several years ago, its installation, setup, and deployment were a breeze across all departments, from development to QA. Like all open-source tools, it benefits from widespread community maintenance.
Cons
While I adore the free version of MantisBT, the professional version comes with a hefty price tag compared to other alternatives in the market.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Esther
Computer Software, 101-500 employees
More than a year
April 2019
Best for the Bigger Projects and Time consuming for the smaller one
Best for the Bigger Projects and Time consuming for the smaller one
Pros
MantisBT, being both open-source and free, offers extensive functionality for bug tracking and maintenance. It facilitates establishing issue relationships and provides accurate estimations. Its reporting capabilities for ongoing projects are commendable, and uploading to the server is easy.
Cons
It consumes a significant amount of server space, especially on shared hosting, leading to sluggish performance. The layout resembles something out of the '90s.
Ease of use
10
Value for money
8
Customer Support
5
Functionality
10
Rushi
Consumer Goods, 11-50 employees
Less than a year
February 2019
Good open source bug tracker but quite dated
Good open source bug tracker but quite dated
Pros
The fact that it is free and open-source is a significant advantage. It covers all the standard features expected from a bug tracker.
Cons
The UI feels antiquated, making navigation and use a bit cumbersome also the workflow options are somewhat limited.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less Than 6 months
February 2019
Easy website to report and track status on bugs in code.
Easy website to report and track status on bugs in code.
Pros
Navigating the website is effortless, and bug searches are quick, requiring only relevant text from the bug's title or description.
Cons
I can not think of any drawbacks. Bug reporting is swift due to the minimal required fields.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Information Technology and Services, 11-50 employees
Less than a year
January 2019
Bug tracker with categorization
Bug tracker with categorization
Pros
This software is an awesome tool for bug tracking, providing clear visuals of critical bugs and their current status. It eliminates the need for managing Excel sheets, offering a more interactive experience.
Cons
Multiple users can not add summaries since it only provides a single section. There is certainly room for improvement in the user interface.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Rajesh
Computer Software, 51-100 employees
More than a year
January 2019
Ugly but free and works
Ugly but free and works
Pros
it is free and encompasses all necessary features for bug tracking and project management, maintaining simplicity to ensure reliability.
Cons
The UI is rather unattractive, resembling something you'd find in a service elevator. Editing PHP files for configuration is not ideal.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 1-10 employees
More than a year
January 2019
If you are looking to kickstart with a FREE bug tracker, go with Mantis
If you are looking to kickstart with a FREE bug tracker, go with Mantis
Pros
What appealed to me about MantisBT is its simple workflow for reporting, tracking, and updating bugs in projects. Instead of relying on cumbersome offline tools like Microsoft Excel, we opted for a straightforward bug tracking system to address software issues promptly.
Cons
What I found least appealing about the software is its limited feature set and lack of commercial support compared to paid alternatives.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Mike Lester
Real Estate, 101-500 employees
More than a year
January 2019
MantisBT Review
MantisBT Review
Pros
Its open-source nature makes project management effortless, particularly in defect management.
Cons
No complaints from my end; it functions well with an easy-to-use interface.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ratikant
Hospital & Health Care, 500+ employees
More than a year
December 2018
MantisBT is a popular open source bug tracking tool and easier to use.
MantisBT is a popular open source bug tracking tool and easier to use.
Pros
MantisBT is a lightweight and user-friendly bug tracking software. Its popularity stems from easy installation and quick setup. Built on PHP and MySQL, it offers customizable features and effective notifications. Administrators can easily manage user roles and access controls, making it ideal for new users with a shorter learning curve.
Cons
MantisBT boasts some desirable features but also suffers from drawbacks. It is relatively slow, the UI lacks appeal, and there are security concerns due to its open-source nature.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Chethan
Information Technology and Services, 500+ employees
Less Than 6 months
December 2018
Nice Opensource Bug Tracking Tool
Nice Opensource Bug Tracking Tool
Pros
Mantis is easily configurable and serves as a valuable open-source tool.
Cons
Obtaining support can be challenging due to its limited user base. Setting up a work environment on a Linux system is particularly troublesome.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
10
Anonymous
Not Specified, 51-100 employees
Less than a year
November 2018
Good to keep track of your issues !
Good to keep track of your issues !
Pros
MantisBT allows tracking issues across multiple projects with ease. Users can attach relevant screenshots and documents, simplifying bug tracking throughout its lifecycle.
Cons
I appreciate UI enhancements and improvements in reporting capabilities.
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Dileesha
Information Technology and Services, 101-500 employees
Less Than 6 months
October 2018
Path of the bug.
Path of the bug.
Pros
It is both user-friendly and free software.
Cons
It offers fewer features compared to other software options.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Anonymous
Not Specified, 51-100 employees
More than a year
September 2018
Best bug tracking tool
Best bug tracking tool
Pros
Mantis is incredibly user-friendly, enabling easy bug assignment to developers and straightforward bug tracking for team leads.
Cons
It lacks comprehensive reporting capabilities and may not be in high demand.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
sahil
Computer Software, 51-100 employees
More than a year
September 2018
Bug tracking tool
Bug tracking tool
Pros
this software is an easy-to-use bug tracking tool, facilitating daily task submission and tracking. Its simplicity makes it a popular choice among companies for testing purposes, allowing testers to attach screenshots and documents effortlessly.
Cons
The user interface appears outdated, and bulk data uploading can be unreliable.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Bharat
Computer Software, 500+ employees
More than a year
September 2018
Gets the job done
Gets the job done
Pros
As a non-developer, I found Mantis straightforward and easy to use. Referencing past tickets and submitting new ones was simple and fast. The status change logs and comment section kept me informed and email notifications were a plus.
Cons
Having switched to JIRA, I can acknowledge that Mantis is quite basic. It gets the job done but lacks certain features and could use a visual update. Despite my initial confusion, it served our startup operations adequately.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
August 2018
Tracking and having control of issues in one place
Tracking and having control of issues in one place
Pros
I like being able to view the complete history of an issue, including assignments and status changes.
Cons
Some options in the selection list are unclear or seem duplicated, warranting review.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 11-50 employees
August 2018