Mavenlink Reviews
Total 416 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars31%
3
Stars11%
2
Stars2%
1
Stars1%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Marketing and Advertising, 51-100 employees
More than a year
“Overall good with a few weak areas.”
Pros
Key features like time entry individual project management integrations with Jira forecasting/planning and budget management are acknowledged. However there's room for more flexible approvals.
Cons
Areas of improvement include invoicing flexibility reporting approval processes and granularity of permissions.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8
Mechanical or Industrial Engineering, 11-50 employees
More than a year
“A good time management platform better than spreadsheet based time tracking”
Pros
Mavenlink's Google Chrome interface simplifies time entry for individual projects without requiring the constant presence of the website.
Cons
Mavenlink couldn't be used for invoicing leading to redundant accounting tasks.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Marketing and Advertising, 500+ employees
Less than 6 months
“Mavenlink Features - Pro's and Con's”
Pros
Features like the stopwatch and checklist contribute to the positive user experience.
Cons
Several suggested improvements include enhanced task view options bulk task editing duplicate project/task features global search and more.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Marketing and Advertising, 51-100 employees
Less than a year
“Works well for agencies”
Pros
Budget tracking's ease and effectiveness coupled with the helpful Gantt view are noted though configurations may differ between finances and the budget tabs.
Cons
Task tracker sometimes experiences slow loading when moving tasks within a project. Notifications can be configured to limit unnecessary alerts.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
8
Computer Software, 101-500 employees
Less than a year
“Slow and inefficient tool”
Pros
Mavenlink is criticized for its convoluted platform that restricts proper visibility for team members.
Cons
Mavenlink's design is considered poor hindering effective use of data for informed business decisions.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
9
Functionality
3
Marketing and Advertising, 500+ employees
More than a year
“Mavenlink Recomendation”
Pros
Mavenlink is commended for seamless project management time tracking client billing and task management for various roles within the organization.
Cons
Towards the end of the month site responsiveness may decrease during peak scheduling times affecting speed especially when managing multiple projects and tasks.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Internet, 500+ employees
More than a year
“Fundamental product with uncountable interesting features”
Pros
Advanced search features and an effective search bar along with time tracking capabilities contribute to efficient document retrieval and increased productivity.
Cons
While lacking significant issues the product could benefit from a more robust customer support system. It's valued for its integration capabilities.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Information Technology and Services, 51-100 employees
More than a year
“8.5% price increase!?!?!”
Pros
Mavenlink receives a positive review for its good UI project visibility and effective communication between team members.
Cons
External communication and user-friendly reporting are noted weaknesses.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
3
Functionality
6
Information Technology and Services, 500+ employees
More than a year
“Extraordinary management for even the smaller projects”
Pros
Organizing and storing data managing budgets and time efficiently and accommodating working efficiencies are highlighted as unique and convenient features.
Cons
In the reviewer's opinion Mavenlink is a perfectly developed and designed product with no negatives.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Marketing and Advertising, 51-100 employees
More than a year
“Awesome platform that's only getting better”
Pros
Mavenlink's extensive reporting functionality provides better visibility into project program portfolio and resourcing data. It enables informed business decisions with improved KPI/KRI setting and continuous platform improvement based on user feedback.
Cons
Minor issues like unclear naming/categorization in reporting suite metrics are highlighted. Improved comment functionality for timesheet approval is suggested.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Research, 1-10 employees
More than a year
“Mavenlink experience”
Pros
Mavenlink consolidates tasks team communication and project Gantt charts in one place for convenience.
Cons
The pricing structure based on collaborators is considered high.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Not Specified, 51-100 employees
Less than 6 months
“Time Tracking Tool for Agencies”
Pros
Mavenlink is praised as a great tool for basic time tracking in a dynamic marketing agency effectively handling multiple projects and employees.
Cons
A desire for Mavenlink to be a more user-friendly project management tool is expressed noting some clunkiness in its current offerings.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Computer & Network Security, 51-100 employees
Less than 6 months
“Mavenlink”
Pros
The abundance of out-of-the-box reports in Mavenlink provides immediate insights into project health resource utilization and more.
Cons
Creating reports within Mavenlink is considered challenging ranking as the least liked aspect.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
7
Functionality
6
Information Technology and Services, 500+ employees
More than a year
“Disapointing”
Pros
Mavenlink is described as easy to use with a generally pleasing user interface.
Cons
Limited features and perceived overpromising of capabilities are mentioned as drawbacks.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
3
Mechanical or Industrial Engineering, 11-50 employees
More than a year
“Mavenlink was a step-up from spreadsheet based time tracking”
Pros
The Google Chrome extension has proven to be excellent allowing for the addition of time entries without the need to keep a web browser open to Mavenlink's site.
Cons
The project setup allows for only one level of child tasks limiting the versatility of project management. The inclusion of multiple sub-children tasks would enhance flexibility.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
8
Design, 1-10 employees
More than a year
“Mavenlink Review”
Pros
Mavenlink serves as an excellent hub for files conversations and time tracking within a unified interface. Collaborating with team members is enjoyable accompanied by easy reference to relevant files and attachments.
Cons
Mavenlink lacks a calendar view which could benefit those who prefer visual representations. Confusion arises from hours allocated to a project reflecting anyone assigned to the task not just the individual assigning them.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
6
Mechanical or Industrial Engineering, 11-50 employees
More than a year
“Good time management SaaS solution”
Pros
Mavenlink facilitates billing times to projects and individual tasks providing visibility into time spent against the project budget.
Cons
Task assignment and updates through Outlook feel clunky and could benefit from refinement.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
7
Functionality
6
Not Specified, 51-100 employees
Less than a year
“Good tool for communication among colleagues”
Pros
Utilized by our company for communication project management knowledge sharing and staying connected Mavenlink allows quick tagging of teammates and offers email notifications.
Cons
The mobile app is not the greatest and doesn't seem to show the same features or setup as the online platform.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
6
Not Specified, 500+ employees
More than a year
“Solid tool for integrated project management”
Pros
Mavenlink's all-in-one nature stands out as the best feature consolidating time tracking financial reporting and task assignment/management in a single efficient place.
Cons
The platform took some getting used to. While project managers found it fairly intuitive colleagues in Creative and Development had a hard time adjusting.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
6
Marketing and Advertising, 11-50 employees
More than a year
“Fantastic Product Even Better Price”
Pros
Having used this product for over two years it ensures our designers stay on top of their projects effectively.
Cons
No issues were encountered with the product.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
10