Total 523 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

33%

3

Stars

11%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B

Balachander

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
July 2021

Mavenlink

Pros

Simple to use with a straightforward interface for navigation.

Cons

The software includes numerous features in one package, but it's a bit confusing with the menus.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

L

Lauren

Environmental Services, 101-500 employees

Less than 6 months

5.0
July 2021

Great Product-

Pros

It's user-friendly, especially for new hires learning many new things. I found this product met my requirements.

Cons

There are a couple of features I've struggled to grasp, such as how to submit time for the next week if forgotten. Your staff hasn't been very helpful in this regard.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

T

teresa

Computer Software, 51-100 employees

Less than 6 months

5.0
July 2021

expense tracking

Pros

I can track what I did every day, although at times, it's complex.

Cons

The separation of expenses and the expense report requires doing the same task twice.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

G

Godswill

Research, 11-50 employees

Less than 6 months

5.0
July 2021

Review

Pros

The online time tracking and the ability to delete time slots are noteworthy.

Cons

It's an excellent platform that provides the support I need.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

L

Lisa

Media Production, 11-50 employees

Less than 6 months

5.0
July 2021

a new user speaks

Pros

As a new user, it was relatively straightforward to understand how to input my time and expenses.

Cons

I would prefer to input my time using a month view rather than limiting it to a weekly view.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M

Meghna

Computer Software, 500+ employees

Less than 6 months

5.0
July 2021

The best for time tracking

Pros

The time tracking in Time & Expense is transparent.

Cons

Navigating it initially was challenging. I believe the UI could be more user-friendly and visually appealing.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

B

Bogdan

Pharmaceuticals, 101-500 employees

Less than 6 months

5.0
July 2021

Extremely effective tool for time management

Pros

I appreciate the ease of use and the efficiency and speed with which I can log my spent time in just about 6-8 minutes.

Cons

Joining different projects requires one or two extra clicks more than what I think would be optimal for efficiency.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

M

Marla

Marketing and Advertising, 51-100 employees

Less than 6 months

5.0
July 2021

Good for large teams

Pros

I appreciate the Inbox feature, where I can see everything that's happening on all my projects - changes made, comments, tickets added, etc.

Cons

The various views and sorting options can be bewildering at times due to an overload of information.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

S

Samir

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0
July 2021

Easy and useful

Pros

User-friendly software that is also intuitive. The ability to carry over projects from the prior week is beneficial.

Cons

I don't have any significant concerns. Perhaps a desktop version would be a valuable addition.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

M

Manoj

Information Technology and Services, 500+ employees

Less than 6 months

5.0
July 2021

Mavenlink Overview

Pros

Everything in the software is user-friendly.

Cons

I've been using this software for the past two months, so a comprehensive analysis is pending.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J

Janaee

Information Technology and Services, 500+ employees

Less than 6 months

5.0
July 2021

Mavenlink Review - you get what you pay for

Pros

The ability to break out project time for the most accurate reporting to management is valuable.

Cons

Occasionally, it freezes, requiring me to come back to it at another time. This might be due to high volume usage, and it is the most frustrating aspect of using the software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

J

Jomag

Design, 500+ employees

Less than 6 months

5.0
July 2021

Good software for time tracking

Pros

Sometimes not too intuitive, but it becomes easier with use and time.

Cons

I encounter difficulty in deleting time slots that have already been filled.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

AD

Alexis Dong

Information Technology and Services, 101-500 employees

Less than 6 months

5.0
July 2021

Straightforward and effective

Pros

The Time and Expense feature is useful and more straightforward compared to the time tracker I've used.

Cons

Integrating with another HR platform is not as straightforward, at least according to what I've heard from the internal team.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

H

Harvey

Computer Software, 11-50 employees

Less than 6 months

1.0
July 2021

Too complicated to be useful

Pros

It can track time. That is about all. Nothing really works in the manner that we need efficiently. Yes, we can make it work, but for quick projects, too much time is needed to set up a project for time tracking.

Cons

The UI is subpar, making it challenging to use correctly. Consider adopting a modular setup with streamlined core functionalities for improved efficiency. The project setup takes excessively long, and certain settings may pose challenges down the road. Features are not as robust as in other systems, especially in Project Management within this program. Mavenlink should prioritize doing one thing exceptionally well instead of attempting to cover everything at once and falling short compared to other tools.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

5

C

Conall

Information Technology and Services, 500+ employees

More than a year

5.0
July 2021

A great software!

Pros

Mavenlink is easily understandable management software that simplifies business organization.

Cons

Navigation can feel prolonged in certain instances. Perhaps implementing some accessibility changes would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

L

Laureano

Information Technology and Services, 500+ employees

Less than a year

5.0
July 2021

Good software, might get better with some features

Pros

Ease of use, repeated for emphasis. It is user-friendly.

Cons

There have been instances where the database was slightly corrupted.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

S

Shreya

Market Research, 500+ employees

Less than 6 months

5.0
July 2021

Mavenlink: An All-purpose Project Management Platform

Pros

Proper categorization of each and every field. Time Tracking (Timesheet). Detailed overview of projects.

Cons

With numerous features, proper training becomes essential for effective use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

G

Garvin

Banking, 51-100 employees

Less than 6 months

5.0
July 2021

Backlog

Pros

Simple to use. Easy to input T&E and get that approved. Input of time-offs is recorded there. Overall, it's user-friendly.

Cons

I faced issues while trying to delete an accidental time entry; it just gets stuck loading.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

M

Matthew

Think Tanks, 101-500 employees

Less than a year

5.0
July 2021

Good at what it's designed for

Pros

We primarily use it for time and expense. Expense reports are pretty straightforward. The interface is very intuitive, and the additional feature to add notes to each project is useful. It's pretty resource-light, so it works well on slow internet as well.

Cons

Having some form of App integration for easier receipt uploads would be beneficial (assuming this feature isn't already implemented in our company).

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

W

William

Information Technology and Services, 11-50 employees

Less than 6 months

5.0
July 2021

Good time tracking software

Pros

I appreciate that it's online and accessible anywhere. I also like that the timer remembers where you are, even when the browser/computer is restarted.

Cons

It might be more beneficial or preferable to have an alternative method of time tracking where the start time corresponds to an actual time of the day. This way, both you and managers could see what activities were undertaken at specific times, rather than just knowing "I spent 8 hours doing X at some point today, but I don't know when." The timer can be somewhat cumbersome. After completion, one has to manually search for the project/task to attach it to. It would be an improvement if the system retained the last selected task. Additionally, submitting time doesn't update the timesheet if you're currently on it; a refresh is required. I typically keep the timesheet open, add the time to the existing project on the sheet, and then clear the timer, as it provides a straightforward and smooth experience. The API should be more user-friendly. Is obtaining an API key only possible through your manager? Users should have the capability to access their own accounts independently.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9