Mavenlink

Mavenlink Reviews

Claimed

Claimed

Total 416 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

31%

3

Stars

11%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
Matthew

Marketing and Advertising, 51-100 employees

More than a year

4.0

“Overall good with a few weak areas.”

Pros

Key features like time entry individual project management integrations with Jira forecasting/planning and budget management are acknowledged. However there's room for more flexible approvals.

Cons

Areas of improvement include invoicing flexibility reporting approval processes and granularity of permissions.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

S
Stuart

Mechanical or Industrial Engineering, 11-50 employees

More than a year

3.0

“A good time management platform better than spreadsheet based time tracking”

Pros

Mavenlink's Google Chrome interface simplifies time entry for individual projects without requiring the constant presence of the website.

Cons

Mavenlink couldn't be used for invoicing leading to redundant accounting tasks.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

K
Kathryn

Marketing and Advertising, 500+ employees

Less than 6 months

3.0

“Mavenlink Features - Pro's and Con's”

Pros

Features like the stopwatch and checklist contribute to the positive user experience.

Cons

Several suggested improvements include enhanced task view options bulk task editing duplicate project/task features global search and more.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

P
Pat

Marketing and Advertising, 51-100 employees

Less than a year

4.0

“Works well for agencies”

Pros

Budget tracking's ease and effectiveness coupled with the helpful Gantt view are noted though configurations may differ between finances and the budget tabs.

Cons

Task tracker sometimes experiences slow loading when moving tasks within a project. Notifications can be configured to limit unnecessary alerts.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

8

P
Praveen

Computer Software, 101-500 employees

Less than a year

3.0

“Slow and inefficient tool”

Pros

Mavenlink is criticized for its convoluted platform that restricts proper visibility for team members.

Cons

Mavenlink's design is considered poor hindering effective use of data for informed business decisions.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

9

Functionality

3

S
Shane

Marketing and Advertising, 500+ employees

More than a year

4.0

“Mavenlink Recomendation”

Pros

Mavenlink is commended for seamless project management time tracking client billing and task management for various roles within the organization.

Cons

Towards the end of the month site responsiveness may decrease during peak scheduling times affecting speed especially when managing multiple projects and tasks.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A
Anna

Internet, 500+ employees

More than a year

4.0

“Fundamental product with uncountable interesting features”

Pros

Advanced search features and an effective search bar along with time tracking capabilities contribute to efficient document retrieval and increased productivity.

Cons

While lacking significant issues the product could benefit from a more robust customer support system. It's valued for its integration capabilities.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

J
Judge

Information Technology and Services, 51-100 employees

More than a year

3.0

“8.5% price increase!?!?!”

Pros

Mavenlink receives a positive review for its good UI project visibility and effective communication between team members.

Cons

External communication and user-friendly reporting are noted weaknesses.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

3

Functionality

6

A
Angela

Information Technology and Services, 500+ employees

More than a year

5.0

“Extraordinary management for even the smaller projects”

Pros

Organizing and storing data managing budgets and time efficiently and accommodating working efficiencies are highlighted as unique and convenient features.

Cons

In the reviewer's opinion Mavenlink is a perfectly developed and designed product with no negatives.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M
Mike

Marketing and Advertising, 51-100 employees

More than a year

5.0

“Awesome platform that's only getting better”

Pros

Mavenlink's extensive reporting functionality provides better visibility into project program portfolio and resourcing data. It enables informed business decisions with improved KPI/KRI setting and continuous platform improvement based on user feedback.

Cons

Minor issues like unclear naming/categorization in reporting suite metrics are highlighted. Improved comment functionality for timesheet approval is suggested.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

V
Viviam

Research, 1-10 employees

More than a year

5.0

“Mavenlink experience”

Pros

Mavenlink consolidates tasks team communication and project Gantt charts in one place for convenience.

Cons

The pricing structure based on collaborators is considered high.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Anonymous

Not Specified, 51-100 employees

Less than 6 months

4.0

“Time Tracking Tool for Agencies”

Pros

Mavenlink is praised as a great tool for basic time tracking in a dynamic marketing agency effectively handling multiple projects and employees.

Cons

A desire for Mavenlink to be a more user-friendly project management tool is expressed noting some clunkiness in its current offerings.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

D
Dean

Computer & Network Security, 51-100 employees

Less than 6 months

4.0

“Mavenlink”

Pros

The abundance of out-of-the-box reports in Mavenlink provides immediate insights into project health resource utilization and more.

Cons

Creating reports within Mavenlink is considered challenging ranking as the least liked aspect.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

7

Functionality

6

N
Neil

Information Technology and Services, 500+ employees

More than a year

3.0

“Disapointing”

Pros

Mavenlink is described as easy to use with a generally pleasing user interface.

Cons

Limited features and perceived overpromising of capabilities are mentioned as drawbacks.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

3

G
Geoff

Mechanical or Industrial Engineering, 11-50 employees

More than a year

3.0

“Mavenlink was a step-up from spreadsheet based time tracking”

Pros

The Google Chrome extension has proven to be excellent allowing for the addition of time entries without the need to keep a web browser open to Mavenlink's site.

Cons

The project setup allows for only one level of child tasks limiting the versatility of project management. The inclusion of multiple sub-children tasks would enhance flexibility.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

8

S
Shivani

Design, 1-10 employees

More than a year

3.0

“Mavenlink Review”

Pros

Mavenlink serves as an excellent hub for files conversations and time tracking within a unified interface. Collaborating with team members is enjoyable accompanied by easy reference to relevant files and attachments.

Cons

Mavenlink lacks a calendar view which could benefit those who prefer visual representations. Confusion arises from hours allocated to a project reflecting anyone assigned to the task not just the individual assigning them.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

6

N
Nick

Mechanical or Industrial Engineering, 11-50 employees

More than a year

4.0

“Good time management SaaS solution”

Pros

Mavenlink facilitates billing times to projects and individual tasks providing visibility into time spent against the project budget.

Cons

Task assignment and updates through Outlook feel clunky and could benefit from refinement.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

7

Functionality

6

A
Anonymous

Not Specified, 51-100 employees

Less than a year

4.0

“Good tool for communication among colleagues”

Pros

Utilized by our company for communication project management knowledge sharing and staying connected Mavenlink allows quick tagging of teammates and offers email notifications.

Cons

The mobile app is not the greatest and doesn't seem to show the same features or setup as the online platform.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

6

A
Anonymous

Not Specified, 500+ employees

More than a year

4.0

“Solid tool for integrated project management”

Pros

Mavenlink's all-in-one nature stands out as the best feature consolidating time tracking financial reporting and task assignment/management in a single efficient place.

Cons

The platform took some getting used to. While project managers found it fairly intuitive colleagues in Creative and Development had a hard time adjusting.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6

S
Spencer

Marketing and Advertising, 11-50 employees

More than a year

4.0

“Fantastic Product Even Better Price”

Pros

Having used this product for over two years it ensures our designers stay on top of their projects effectively.

Cons

No issues were encountered with the product.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10