Total 523 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

33%

3

Stars

11%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Savannah

Computer Software, 51-100 employees

Less than 6 months

5.0
July 2021

Easy to learn

Pros

I like that all my projects are in one space.

Cons

The download feature for tracking is somewhat uninteresting when sent to clients.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

H

hanna

Graphic Design, 51-100 employees

Less than 6 months

5.0
July 2021

Mavenlink is Useful and Simple

Pros

The timesheets are very easy to use. I like how you can prefill projects from the previous week.

Cons

Locating projects can be challenging at times.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

M

Mohammad

Mechanical or Industrial Engineering, 101-500 employees

Less than 6 months

5.0
July 2021

Unbiased review of Mavenlink

Pros

It is very user-friendly, although it has a low-quality graphic design in my perspective.

Cons

The graphic design lacks appeal and requires further consideration.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M

Melissa

Computer Software, 11-50 employees

Less than 6 months

2.0
July 2021

Much Room for Improvement.

Pros

The diversity of access to different tabs is attractive, and with some adjustments, Mavenlink could evolve into excellent software.

Cons

Many features and functionalities lack effective construction, making it time-consuming to create and edit projects. There is no easy way to mass-create tasks or generate projects efficiently.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

AC

Aparna Chandrika

Management Consulting, 101-500 employees

Less than 6 months

5.0
July 2021

MavenLink

Pros

Aligning all resources to a specific task creates visibility.

Cons

In the limited experience I've had, I haven't found any issues.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

C

Cody

Financial Services, 101-500 employees

Less than 6 months

5.0
July 2021

Great, easy to use software

Pros

The features are intuitive, and functionality isn't overly complex; one can learn in less than an hour.

Cons

There have been difficulties submitting PTO through the software, and we hope that will be resolved.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A

Adam

Computer Software, 101-500 employees

More than a year

5.0
July 2021

Mavenlink

Pros

It assists our clients in staying on track and on time for their projects.

Cons

The user interface can be confusing for clients at times.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

K

Kristin

Computer Software, 101-500 employees

Less than 6 months

5.0
July 2021

Mavenlink Review

Pros

The project tracking is among the best I've seen.

Cons

Occasionally, it can be too busy and cumbersome.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Akshay

Computer Software, 500+ employees

More than a year

5.0
July 2021

Very good Tool for tracking the Project.

Pros

Easy to use and understand for everyone.

Cons

The text fonts are small in size. Increasing the text size would make it easier to read.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

S

Samer

Design, 51-100 employees

More than a year

5.0
April 2021

Good for time keeping

Pros

User-friendly, and the project timeline interface is very helpful.

Cons

The user interface, particularly the dashboard, could be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

C

Crystal

Management Consulting, 500+ employees

More than a year

5.0
April 2021

Mavenlink used for organizational staffing across multiple projects

Pros

Each user can update their staffing projections, including time for training and vacation, online, providing visibility into their capacity for future staffing.

Cons

Sometimes, when a user updates their vacation time, a notification is sent to the entire company, causing confusion.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

S

Sameer

Information Technology and Services, 500+ employees

More than a year

5.0
April 2021

User Review

Pros

The API Documentation and Implementation are excellent, highlighting integration as a key factor for effective tool use.

Cons

It lacks bulk upload features for various tasks, such as bulk user allocation to projects, bulk upload user allocations, bulk upload of timesheet data, and reporting features that could be enhanced for better usability.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

S

Samuel

Computer Software, 101-500 employees

More than a year

5.0
April 2021

Time Reporting

Pros

The ease of reporting time sheets, along with the ability to copy information from previous weeks, is excellent.

Cons

The error messages received for incorrect information could be improved, and it would be better if they only appeared upon submission if the reporting is incorrect.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A

Alex

Marketing and Advertising, 51-100 employees

More than a year

5.0
April 2021

Mavenlink is feature rich and user friendly

Pros

Mavenlink offers a lot of custom features and functionality, crucial for meeting our department's various custom processes and workflows.

Cons

Mavenlink doesn't allow customers to see the budget in hours or dollars, limiting clients from viewing any project burndown. New features and functionalities are slow to be released, but considering its size, ML does a decent job of addressing bugs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

E

Eric

Design, 101-500 employees

Less than a year

5.0
April 2021

Great software for tracking time

Pros

Easy-to-use software, especially for tracking time during contracts.

Cons

There's not much to dislike about this software.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

P

Poonam

Internet, 500+ employees

More than a year

5.0
April 2021

Easy Project Management Software

Pros

Very user-friendly and easy to manage projects.

Cons

While I like most aspects of the software, there could be some improvement in data management.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Alain

Information Technology and Services, 101-500 employees

More than a year

5.0
March 2021

Big Upgrade compared to our previous PM software

Pros

It meets all our department's needs, particularly enjoying the activity feed and the overall view of all projects. The reporting tool is also great.

Cons

The Gantt chart could benefit from more user-friendly reporting.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

M

Matt

Marketing and Advertising, 500+ employees

More than a year

5.0
March 2021

Review

Pros

It's an online collaborative tool with clients, providing real-time updates without the need to repeatedly share project plans.

Cons

More options, similar to MS Project, with additional features for project tasks/dates, and notifications/reporting for delays, would be appreciated.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

V

Vidhyutkumar

Computer Software, 51-100 employees

More than a year

5.0
March 2021

Good product

Pros

The reports are helpful, and the edit mode is good.

Cons

A feature to copy the previous timesheet for the same hours and projects would be useful.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

R

Rachel

Non-Profit Organization Management, 101-500 employees

More than a year

5.0
March 2021

System not intutive.

Pros

The reporting function provides the basic information needed.

Cons

Project setup is not streamlined, leading to the need for frequent retraining of new staff. The system is not intuitive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9