Mavenlink Reviews
Total 523 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars53%
4
Stars33%
3
Stars11%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jacqui
E-Learning, 101-500 employees
Less than a year
“Easy to navigate and use
Pros
With easily accessible templates for future projects and a useful communication tool, Mavenlink proves invaluable for project management and tracking.
Cons
The app's design is minimalist and could benefit from a more visually appealing interface. Task assignment can be time-consuming, especially without automatic reassignment to previous assignees.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
NEIL
Not Specified, N/A employees
Less than 6 months
“Lack of customer support makes this software not worth it
Pros
Mavenlink appears to cover all necessary functionalities and is exceptionally user-friendly. Although I encountered difficulties setting up QuickBooks synchronization, the dashboard is impressive.
Cons
Despite minor issues and queries, obtaining assistance via phone is difficult, leading to time-consuming searches through YouTube videos or inefficient chat correspondence. Additionally, the pricing is relatively high for a small three-user office.
Rating Distribution
Ease of use
8
Value for money
3
Customer Support
3
Functionality
8
Cassie
Electrical/Electronic Manufacturing, 500+ employees
Less than a year
“Great project management cloud based solution
Pros
Mavenlink offers convenient time tracking via a Chrome browser plugin, eliminating the need to access the full site. The mobile site is intuitive and operates seamlessly.
Cons
Mavenlink's capability to create tiered child tasks is somewhat limited. A larger hierarchy beyond two tiers would be beneficial.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Tina
Not Specified, N/A employees
Less than 6 months
“So far it's been a great platform for project management and resourcing.
Pros
The Gaant chart feature allows for comprehensive project mapping, incorporating user skills and providing high visibility into workload and ongoing projects. It excels not only in time tracking but also in project resourcing, timeline creation, and client communication.
Cons
When evenly distributing project hours over time, it fails to consider a user's workload capacity, potentially leading to over-scheduling.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Shantanu
Information Technology and Services, 101-500 employees
Less than a year
“Rocks Mavenlink
Pros
User-friendly functionalities such as task assignment, template creation, mobile compatibility, and integration with Google apps make Mavenlink a versatile tool for project management.
Cons
There's little to fault about Mavenlink. Enhancements in file storage for tiered folder access by clients and increased customization options for Analytics reports and invoices would be welcome.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Nathan
Not Specified, 1-10 employees
Less than a year
“Excellent Project Management Solution and More!
Pros
Mavenlink prioritizes team collaboration, enabling quick open communication. It proves invaluable for project managers in overseeing each project and ensuring team readiness for optimal customer satisfaction. It has consistently delivered outstanding results and stands as our top solution.
Cons
Our team found Mavenlink easy to adopt from day one. While it could potentially accommodate subcontractor involvement in the sales phase, this may only be relevant to users in construction companies.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
Not Specified, 51-100 employees
Less than a year
“A convenient time management tool at a premium
Pros
It simplifies the process by removing some of the unnecessary details required by other tools, enabling users to focus solely on recording essential information.
Cons
Mavenlink's packages range from slightly more expensive to significantly pricier compared to competitors.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
6
Anonymous
Not Specified, N/A employees
Less than a year
“Project Management and Accounting Solution
Pros
Mavenlink proves invaluable for tracking complex software projects, integrating seamlessly with Quickbooks and offering varied permission levels for users.
Cons
The diverse feature set requires a learning curve, although the layout is intuitive, acclimatization may take time.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
RJ
Information Technology and Services, 51-100 employees
Less than a year
“One of the best PM Tools in the Market
Pros
To transition project teams away from email and into a space where real work can be efficiently accomplished, utilizing an online project management platform proves most effective.
Cons
The monthly cost is high. Initially, they offered good value for the price, but now their customer service is lacking, the product needs further development, and the pricing has increased.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Ricardo
Not Specified, 11-50 employees
Less than 6 months
“5 Stars Resource Management Platform
Pros
Mavenlink's Master Planning feature is unparalleled in the market. Having experimented with multiple project management platforms over my career, none handle resource management as adeptly as Mavenlink.
Cons
Although Mavenlink is user-friendly, setting it up properly requires time and consideration of its core features like the Master Planning tool and Insights. Adequate setup demands time, training, and group effort.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
michael
Outsourcing/Offshoring, 500+ employees
More than a year
“Mavenlink has tons of features for a well rounded project management experience.
Pros
Mavenlink's customizable flow charts enhance user experience, complementing its user-friendly design.
Cons
Mavenlink can experience lags, particularly on larger projects with extensive data, making it feel cumbersome despite its user-friendly nature.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than a year
“My company uses this to organize our work schedules.
Pros
This open-source software effectively organizes engineering department tasks to ensure timely completion.
Cons
Nothing serious however there is always a room for improvement
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Joe
Computer Software, 51-100 employees
Less than a year
“Easy collaboration and can stay organized
Pros
Mavenlink boasts a user-friendly interface with intuitive navigation, clear data visualization, and tailored information for project managers.
Cons
The absence of separate tasks for hours and expenses makes it difficult to prevent user errors, impacting budget management.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
“Fantastic Product I would recommend
Pros
Mavenlink's project creation and communication capabilities, accommodating both internal teams and clients, are exceptional.
Cons
Forum areas within the application could be more robust. Tracking threads becomes challenging without frequent engagement.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
10
Daniel
Not Specified, N/A employees
Less than a year
“Great tool with extremely intuitive features
Pros
Mavenlink's streamlined interface minimizes unnecessary steps, allowing users to focus on productivity. I wish more software shared this efficiency.
Cons
There's little to critique. Continuous listening to customers and prioritizing simplicity and user-friendliness are essential. The team's capabilities should be appreciated and leveraged effectively.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
8
Bob
Information Technology and Services, 500+ employees
Less than a year
“Poor experience for the implementation specialist
Pros
A project management suite integrated with Salesforce, Mavenlink offers a comprehensive view of various reporting aspects, including revenue based on time.
Cons
As a project member, navigating workloads and projected hours can be challenging due to the generalized method of hour assignment. Time management entry and reporting can also be cumbersome.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
5
Functionality
5
Maria
Hospital & Health Care, 500+ employees
More than a year
“Great for time and budget management
Pros
Users can create project templates and task groupings, with the flexibility to export data to Excel or CSV files.
Cons
Mavenlink still feels like a work in progress. While it responds promptly, smoother functionality with fewer clicks would enhance user experience.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
6
Anonymous
Not Specified, N/A employees
Less than 6 months
“Mavenlink is a unique experience that helps improve any project you have in mind.
Pros
Mavenlink enables simultaneous management of multiple projects, facilitating up-to-date scheduling, budgeting, and seamless team and client communication.
Cons
The limited duration of the free trial is a drawback. Nonetheless, Mavenlink proves highly useful and versatile in day-to-day operations due to its ease of use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Brett
Marketing and Advertising, 1-10 employees
Less than 6 months
“Excellent Time and Project Management Tool
Pros
Ideal for agencies tracking client time and monitoring employee resources, Mavenlink is easy to learn and use.
Cons
While effective for scheduling and time management, Mavenlink falls short as a comprehensive project management tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Mahmud
Not Specified, N/A employees
Less than 6 months
“Needs to try
Pros
Mavenlink distinguishes itself from other project management tools by offering comprehensive functionality in one platform. The transition from Timecamp to Mavenlink has proven beneficial, as Mavenlink offers a broader range of capabilities.
Cons
Improved reporting features are necessary, especially for primary project management tasks. However, its time tracking functionality is excellent.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8