Total 523 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

33%

3

Stars

11%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Jacqui

E-Learning, 101-500 employees

Less than a year

4.0
April 2018

Easy to navigate and use

Pros

With easily accessible templates for future projects and a useful communication tool, Mavenlink proves invaluable for project management and tracking.

Cons

The app's design is minimalist and could benefit from a more visually appealing interface. Task assignment can be time-consuming, especially without automatic reassignment to previous assignees.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

N

NEIL

Not Specified, N/A employees

Less than 6 months

5.0
April 2018

Lack of customer support makes this software not worth it

Pros

Mavenlink appears to cover all necessary functionalities and is exceptionally user-friendly. Although I encountered difficulties setting up QuickBooks synchronization, the dashboard is impressive.

Cons

Despite minor issues and queries, obtaining assistance via phone is difficult, leading to time-consuming searches through YouTube videos or inefficient chat correspondence. Additionally, the pricing is relatively high for a small three-user office.

Rating Distribution

Ease of use

8

Value for money

3

Customer Support

3

Functionality

8

C

Cassie

Electrical/Electronic Manufacturing, 500+ employees

Less than a year

4.0
April 2018

Great project management cloud based solution

Pros

Mavenlink offers convenient time tracking via a Chrome browser plugin, eliminating the need to access the full site. The mobile site is intuitive and operates seamlessly.

Cons

Mavenlink's capability to create tiered child tasks is somewhat limited. A larger hierarchy beyond two tiers would be beneficial.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

T

Tina

Not Specified, N/A employees

Less than 6 months

5.0
April 2018

So far it's been a great platform for project management and resourcing.

Pros

The Gaant chart feature allows for comprehensive project mapping, incorporating user skills and providing high visibility into workload and ongoing projects. It excels not only in time tracking but also in project resourcing, timeline creation, and client communication.

Cons

When evenly distributing project hours over time, it fails to consider a user's workload capacity, potentially leading to over-scheduling.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

S

Shantanu

Information Technology and Services, 101-500 employees

Less than a year

4.0
April 2018

Rocks Mavenlink

Pros

User-friendly functionalities such as task assignment, template creation, mobile compatibility, and integration with Google apps make Mavenlink a versatile tool for project management.

Cons

There's little to fault about Mavenlink. Enhancements in file storage for tiered folder access by clients and increased customization options for Analytics reports and invoices would be welcome.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

N

Nathan

Not Specified, 1-10 employees

Less than a year

5.0
April 2018

Excellent Project Management Solution and More!

Pros

Mavenlink prioritizes team collaboration, enabling quick open communication. It proves invaluable for project managers in overseeing each project and ensuring team readiness for optimal customer satisfaction. It has consistently delivered outstanding results and stands as our top solution.

Cons

Our team found Mavenlink easy to adopt from day one. While it could potentially accommodate subcontractor involvement in the sales phase, this may only be relevant to users in construction companies.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Richard

Not Specified, 51-100 employees

Less than a year

4.0
April 2018

A convenient time management tool at a premium

Pros

It simplifies the process by removing some of the unnecessary details required by other tools, enabling users to focus solely on recording essential information.

Cons

Mavenlink's packages range from slightly more expensive to significantly pricier compared to competitors.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

6

A

Anonymous

Not Specified, N/A employees

Less than a year

5.0
April 2018

Project Management and Accounting Solution

Pros

Mavenlink proves invaluable for tracking complex software projects, integrating seamlessly with Quickbooks and offering varied permission levels for users.

Cons

The diverse feature set requires a learning curve, although the layout is intuitive, acclimatization may take time.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

R

RJ

Information Technology and Services, 51-100 employees

Less than a year

5.0
April 2018

One of the best PM Tools in the Market

Pros

To transition project teams away from email and into a space where real work can be efficiently accomplished, utilizing an online project management platform proves most effective.

Cons

The monthly cost is high. Initially, they offered good value for the price, but now their customer service is lacking, the product needs further development, and the pricing has increased.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

R

Ricardo

Not Specified, 11-50 employees

Less than 6 months

5.0
April 2018

5 Stars Resource Management Platform

Pros

Mavenlink's Master Planning feature is unparalleled in the market. Having experimented with multiple project management platforms over my career, none handle resource management as adeptly as Mavenlink.

Cons

Although Mavenlink is user-friendly, setting it up properly requires time and consideration of its core features like the Master Planning tool and Insights. Adequate setup demands time, training, and group effort.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

michael

Outsourcing/Offshoring, 500+ employees

More than a year

5.0
March 2018

Mavenlink has tons of features for a well rounded project management experience.

Pros

Mavenlink's customizable flow charts enhance user experience, complementing its user-friendly design.

Cons

Mavenlink can experience lags, particularly on larger projects with extensive data, making it feel cumbersome despite its user-friendly nature.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than a year

5.0
March 2018

My company uses this to organize our work schedules.

Pros

This open-source software effectively organizes engineering department tasks to ensure timely completion.

Cons

Nothing serious however there is always a room for improvement

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

J

Joe

Computer Software, 51-100 employees

Less than a year

5.0
March 2018

Easy collaboration and can stay organized

Pros

Mavenlink boasts a user-friendly interface with intuitive navigation, clear data visualization, and tailored information for project managers.

Cons

The absence of separate tasks for hours and expenses makes it difficult to prevent user errors, impacting budget management.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

More than a year

5.0
March 2018

Fantastic Product I would recommend

Pros

Mavenlink's project creation and communication capabilities, accommodating both internal teams and clients, are exceptional.

Cons

Forum areas within the application could be more robust. Tracking threads becomes challenging without frequent engagement.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

10

D

Daniel

Not Specified, N/A employees

Less than a year

4.0
March 2018

Great tool with extremely intuitive features

Pros

Mavenlink's streamlined interface minimizes unnecessary steps, allowing users to focus on productivity. I wish more software shared this efficiency.

Cons

There's little to critique. Continuous listening to customers and prioritizing simplicity and user-friendliness are essential. The team's capabilities should be appreciated and leveraged effectively.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

B

Bob

Information Technology and Services, 500+ employees

Less than a year

2.0
March 2018

Poor experience for the implementation specialist

Pros

A project management suite integrated with Salesforce, Mavenlink offers a comprehensive view of various reporting aspects, including revenue based on time.

Cons

As a project member, navigating workloads and projected hours can be challenging due to the generalized method of hour assignment. Time management entry and reporting can also be cumbersome.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

M

Maria

Hospital & Health Care, 500+ employees

More than a year

4.0
March 2018

Great for time and budget management

Pros

Users can create project templates and task groupings, with the flexibility to export data to Excel or CSV files.

Cons

Mavenlink still feels like a work in progress. While it responds promptly, smoother functionality with fewer clicks would enhance user experience.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

6

A

Anonymous

Not Specified, N/A employees

Less than 6 months

4.0
March 2018

Mavenlink is a unique experience that helps improve any project you have in mind.

Pros

Mavenlink enables simultaneous management of multiple projects, facilitating up-to-date scheduling, budgeting, and seamless team and client communication.

Cons

The limited duration of the free trial is a drawback. Nonetheless, Mavenlink proves highly useful and versatile in day-to-day operations due to its ease of use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

B

Brett

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
March 2018

Excellent Time and Project Management Tool

Pros

Ideal for agencies tracking client time and monitoring employee resources, Mavenlink is easy to learn and use.

Cons

While effective for scheduling and time management, Mavenlink falls short as a comprehensive project management tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

M

Mahmud

Not Specified, N/A employees

Less than 6 months

4.0
March 2018

Needs to try

Pros

Mavenlink distinguishes itself from other project management tools by offering comprehensive functionality in one platform. The transition from Timecamp to Mavenlink has proven beneficial, as Mavenlink offers a broader range of capabilities.

Cons

Improved reporting features are necessary, especially for primary project management tasks. However, its time tracking functionality is excellent.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8