Total 523 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

33%

3

Stars

11%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

L

Loreto

Retail, 11-50 employees

Less than 6 months

5.0
July 2018

Very helpful project management tool!!!!!

Pros

Mavenlink's remote collaboration capabilities are invaluable, facilitating efficient task completion and team coordination irrespective of location.

Cons

We haven't encountered negative issues with Mavenlink yet; it meets our needs well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than a year

3.0
July 2018

pretty good tool to track and bill clients for milestone and T&M work

Pros

Mavenlink simplifies timesheet completion and links time spent to specific tasks, streamlining project deliverables.

Cons

Reporting is lacking, and the UI isn't intuitive, especially for new users trying to join projects.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

5

Functionality

7

K

Kion

Graphic Design, 500+ employees

More than a year

2.0
June 2018

Abruptly changed pricing.

Pros

The workspace exudes professionalism and offers unlimited file storage, providing a sense of personalization and ample storage capacity.

Cons

The absence of a dedicated app and the mobile site's user interface issues detract from the experience.

Rating Distribution

Ease of use

5

Value for money

2

Customer Support

4

Functionality

4

S

Sarah

Not Specified, N/A employees

Less than a year

5.0
June 2018

I use Mavenlink every day as an administrator to add and disable users.

Pros

The user-friendly design and functionality of this software make it easy to navigate and use effectively.

Cons

Improvements in project page layout and design are desired to enhance tracking clarity.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

S

Scott

Mechanical or Industrial Engineering, 1-10 employees

More than a year

3.0
June 2018

A good project management and time tracking resource

Pros

Mavenlink's time tracking and allocation features, along with resource availability and scheduling, have been indispensable for us.

Cons

Integration challenges with Quickbooks Canada necessitated additional accounting work, impacting efficiency.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

Less than a year

3.0
June 2018

Project management and billing software that has potential, but is clunky in the face of innovation

Pros

Mavenlink simplifies timekeeping and project organization, with intuitive document uploads and effective search functionality.

Cons

Mavenlink's interface feels outdated compared to more streamlined alternatives, resulting in clutter and disorganization.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

D

Daniel

Not Specified, 500+ employees

Less than a year

4.0
June 2018

Mavenlink, lovely product

Pros

Mavenlink's activity lists significantly boost work productivity and are easy to implement, facilitating analysis and insights.

Cons

Issues in the user help comment section should be addressed promptly to improve messaging functionality.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

8

Functionality

8

R

Ryan

Mechanical or Industrial Engineering, 11-50 employees

Less than a year

3.0
June 2018

Good for time tracking, but it tries to do to much

Pros

Mavenlink is our go-to for time tracking on projects and tasks, seamlessly integrating with our accounting department for invoicing and payroll purposes.

Cons

Mavenlink's attempt to encompass too much detracts from its effectiveness; it should focus on developing current features before adding more.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

S

Shaun

Computer Software, 51-100 employees

Less than a year

4.0
June 2018

Project Management? Mavenlink!

Pros

Mavenlink's customizable flow charts and efficient time tracking options are highly valued by our office for their ease of use.

Cons

Functional gaps in project planning were addressed through workarounds and enhanced internal training.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

J

Jahiezer

Information Technology and Services, 1-10 employees

Less than a year

4.0
June 2018

Decent PM tool

Pros

This platform offers essential tools for effective team project management, with a user-friendly interface suitable for quick learning and adaptation.

Cons

Pricing and the lack of a mobile app, along with occasional navigation problems, led to us discontinuing use.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

8

N

Nick

Oil & Energy, 11-50 employees

More than a year

4.0
June 2018

Good for time tracking.

Pros

Mavenlink offers reliable cloud-based time tracking, along with role assignment and comprehensive project management features.

Cons

Limited export compatibility with Quickbooks Canada and customization options, along with a desire for additional task levels, are noted limitations.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

E

Ellen

Computer Software, 11-50 employees

Less than 6 months

5.0
May 2018

one of the best program management solutions out there !

Pros

Mavenlink's organizational setup is flexible, allowing collaboration with contractors and clients, while its reporting capabilities enable custom reports across projects.

Cons

Better integration with downstream products like subscription management and invoicing is desired for enhanced functionality.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

M

Myca

Philanthropy, 51-100 employees

Less than 6 months

4.0
May 2018

Mavenlink is Good for Limited Uses

Pros

Mavenlink's incorporation of P&Ls into project planning simplifies the process, meeting the expectations of project teams.

Cons

Mavenlink's attempt to cover multiple functionalities results in a lack of specialization, impacting its suitability for specific needs.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

K

Kyle

Not Specified, N/A employees

Less than 6 months

5.0
May 2018

A great project management tool

Pros

Mavenlink effectively tracks accounting and software projects and integrates seamlessly with Quickbooks.

Cons

Price and support accessibility issues hinder seamless utilization.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

7

A

Andrew

Building Materials, 500+ employees

Less than 6 months

5.0
May 2018

An excellent highly adaptable system

Pros

Mavenlink excels as a project management tool, offering flexibility and customization at an affordable price point.

Cons

Complex setup to meet business requirements and occasional complexity, particularly when used for bug tracking, are noted concerns.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0
May 2018

Lots of integrations, useful for managing a variety of teams

Pros

Mavenlink's consolidated interface offers easy access to all features without the need to navigate through multiple pages.

Cons

The accessibility of everything from the main dashboard contributes to a cluttered interface.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
May 2018

Best project manager out there

Pros

Mavenlink streamlines organization and boosts productivity by centralizing projects, files, and links, with integrations enhancing functionality.

Cons

Cost is a significant drawback, potentially limiting widespread adoption within the company.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

L

Lauren

Not Specified, N/A employees

Less than a year

4.0
May 2018

Great system for time tracking, with lots of reporting capabilities

Pros

Mavenlink accommodates vast amounts of data input and offers comprehensive reporting capabilities for easy analysis.

Cons

The multiple navigation options and scattered functionality across pages can confuse new users.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

10

A

Alister

Computer Software, 11-50 employees

Less than a year

5.0
May 2018

Good project management product

Pros

Mavenlink offers a plethora of features catering to diverse project management needs, with flexible user access management.

Cons

High cost and rigidity in adapting to custom requirements detract from the product's appeal.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

10

R

Robin

Computer Software, 51-100 employees

Less than a year

5.0
April 2018

A very intuitive and understandable management tool

Pros

The platform offers a comprehensive overview of project management activities, featuring robust functionalities like resource planning and fund management, making project planning and execution seamless.

Cons

Mavenlink may not facilitate easy navigation for joining project meetings on short notice. Utilizing the link received via email might be the simplest approach.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10