Mavenlink

Mavenlink Reviews

Claimed

Claimed

Total 416 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

31%

3

Stars

11%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R
ram

Information Technology and Services, 500+ employees

Less than 6 months

5.0

“More efficient”

Pros

Highly user-friendly and easy to navigate. Strongly recommended to others.

Cons

Enhanced user-friendliness is desired.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

7

T
Tiago

Legal Services, 51-100 employees

Less than 6 months

3.0

“Worst Customer Support i ever received”

Pros

Noted for its effective Gantt chart feature.

Cons

Customer support limitations and inability to include weekends as workdays are identified.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

3

Functionality

8

D
Daniel

Mechanical or Industrial Engineering, 11-50 employees

Less than 6 months

4.0

“Mavenlink”

Pros

Web-based functionality allows inspectors to update records in the field. Offers excellent budgeting, forecasting, task scheduling, timesheets, charting, and critical path tools.

Cons

High implementation costs are noted, alongside the absence of Microsoft Project integration.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

A
Amy

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0

“Great customer service from the Mavenlink team”

Pros

Features a sleek and intuitive design.

Cons

User-friendliness could improve, particularly regarding task reminders. Learning curve remains steep for new users.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

7

J
Jacqueline

Entertainment, 51-100 employees

More than a year

5.0

“Mavenlink Rocks”

Pros

Streamlined communication and ease of use are highlighted. Starting threads for specific tasks, sharing Google Docs, and posting messages that also email have been instrumental in project completion.

Cons

Inability to propagate changes across multiple projects simultaneously is inconvenient, especially when templates are regularly updated.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

B
Brooke

Internet, 11-50 employees

Less than 6 months

5.0

“I can now put my data to work for me”

Pros

Managing resource allocation, scheduling projections, comparing actuals versus estimates, and tracking time are seamlessly integrated. The onboarding process for teams remains straightforward.

Cons

The Gantt chart's loading speed is sluggish with extensive project plans, lacking a comprehensive in-tool estimation feature. While workarounds exist, integration of such a feature would be appreciated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

J
Josna

Mechanical or Industrial Engineering, 500+ employees

Less than 6 months

5.0

“Mavenlink review”

Pros

Renowned for its user-friendly interface.

Cons

No specific issues raised.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

C
chhaya

Mechanical or Industrial Engineering, 500+ employees

Less than 6 months

4.0

“Mavenlink usage”

Pros

Notable improvement in performance.

Cons

Detailed log files contain extraneous information.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

B
bobby

Not Specified, N/A employees

Free Trial

5.0

“Great Product”

Pros

Perfect integration with Salesforce.com renders Mavenlink indispensable for sales and marketing teams.

Cons

N/A

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
srivatsan

Not Specified, N/A employees

Free Trial

5.0

“mavensmate for salesforce”

Pros

While Mavens Mate efficiently plugs source code into Salesforce, occasional slowness warrants improvement.

Cons

No complaints

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 1-10 employees

Less than a year

5.0

“WRIKE to MAVENLINK USER”

Pros

Highlights include seamless time tracking integration, efficient project task management, easy differentiation between tasks and issues, smooth task reorganization, Google Docs integration, centralized conversation tracking, and email responsiveness.

Cons

The abundance of features, some underutilized, is acknowledged. Desire for integrated Dropbox functionality and the inability to rename issue or task items are highlighted.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

10

Functionality

8

V
Vishal

Information Technology and Services, 11-50 employees

Less than 6 months

5.0

“Amazing software”

Pros

Described as an incredible software with exceptional user-friendliness.

Cons

No specific concerns mentioned.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Amy

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0

“Mavenlink is a great solution for growing teams”

Pros

Exceptional customer support is a hallmark of Mavenlink, demonstrating a commitment to fostering business growth.

Cons

Due to its complexity, the learning curve for this software is slightly steeper compared to others.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

R
Ryan

Not Specified, 51-100 employees

Less than 6 months

4.0

“Mavenlink Review”

Pros

Praised for its exceptional customer service and ease of use.

Cons

Improved project listing functionality is suggested, with a preference for auto-populating the entire list on the projects page.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

S
skyler

Management Consulting, 51-100 employees

Less than 6 months

4.0

“Mavenlink Review”

Pros

Offers an intuitive interface and provides project update email alerts.

Cons

Integration of scheduling software within the platform is desired.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

M
Monica

Electrical/Electronic Manufacturing, 1-10 employees

Less than 6 months

3.0

“Not good for our application.”

Pros

Suited more for sales than manufacturing, this platform may not be the ideal choice for production-related tasks.

Cons

N/A

Rating Distribution

Ease of use

3

Value for money

7

Customer Support

7

Functionality

4

A
Ajila

Information Technology and Services, 11-50 employees

Less than 6 months

3.0

“Timetracking”

Pros

Tracking employee time is effortless on Mavenlink, allowing for different charge codes and hours input.

Cons

N/A

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

5

R
Rahul

Electrical/Electronic Manufacturing, 1-10 employees

Less than 6 months

5.0

“Excellent product”

Pros

Facilitates every aspect of the project cycle, including time tracking, resource planning, and financial monitoring.

Cons

No specific concerns noted.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
subodh

Not Specified, N/A employees

Free Trial

3.0

“Mavenlink for Project Management/Issue Trackinng”

Pros

Maven is highly configurable and effective for project management, yet lacks full comfort for issue tracking, leading to continued use of Bugzilla/Jira for that purpose.

Cons

no cons to mention

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

R
Roshitha

Electrical/Electronic Manufacturing, 1-10 employees

Less than 6 months

5.0

“Outstanding product”

Pros

Consolidates project management, time tracking, resource planning, and project financials into a single platform, enhancing business efficiency.

Cons

No specific concerns identified.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10