Mavenlink Reviews
Total 416 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars31%
3
Stars11%
2
Stars2%
1
Stars1%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Information Technology and Services, 500+ employees
Less than 6 months
“More efficient”
Pros
Highly user-friendly and easy to navigate. Strongly recommended to others.
Cons
Enhanced user-friendliness is desired.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
7
Legal Services, 51-100 employees
Less than 6 months
“Worst Customer Support i ever received”
Pros
Noted for its effective Gantt chart feature.
Cons
Customer support limitations and inability to include weekends as workdays are identified.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
3
Functionality
8
Mechanical or Industrial Engineering, 11-50 employees
Less than 6 months
“Mavenlink”
Pros
Web-based functionality allows inspectors to update records in the field. Offers excellent budgeting, forecasting, task scheduling, timesheets, charting, and critical path tools.
Cons
High implementation costs are noted, alongside the absence of Microsoft Project integration.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Marketing and Advertising, 11-50 employees
Less than 6 months
“Great customer service from the Mavenlink team”
Pros
Features a sleek and intuitive design.
Cons
User-friendliness could improve, particularly regarding task reminders. Learning curve remains steep for new users.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
Entertainment, 51-100 employees
More than a year
“Mavenlink Rocks”
Pros
Streamlined communication and ease of use are highlighted. Starting threads for specific tasks, sharing Google Docs, and posting messages that also email have been instrumental in project completion.
Cons
Inability to propagate changes across multiple projects simultaneously is inconvenient, especially when templates are regularly updated.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Internet, 11-50 employees
Less than 6 months
“I can now put my data to work for me”
Pros
Managing resource allocation, scheduling projections, comparing actuals versus estimates, and tracking time are seamlessly integrated. The onboarding process for teams remains straightforward.
Cons
The Gantt chart's loading speed is sluggish with extensive project plans, lacking a comprehensive in-tool estimation feature. While workarounds exist, integration of such a feature would be appreciated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Mechanical or Industrial Engineering, 500+ employees
Less than 6 months
“Mavenlink review”
Pros
Renowned for its user-friendly interface.
Cons
No specific issues raised.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Mechanical or Industrial Engineering, 500+ employees
Less than 6 months
“Mavenlink usage”
Pros
Notable improvement in performance.
Cons
Detailed log files contain extraneous information.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Not Specified, N/A employees
Free Trial
“Great Product”
Pros
Perfect integration with Salesforce.com renders Mavenlink indispensable for sales and marketing teams.
Cons
N/A
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
Free Trial
“mavensmate for salesforce”
Pros
While Mavens Mate efficiently plugs source code into Salesforce, occasional slowness warrants improvement.
Cons
No complaints
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 1-10 employees
Less than a year
“WRIKE to MAVENLINK USER”
Pros
Highlights include seamless time tracking integration, efficient project task management, easy differentiation between tasks and issues, smooth task reorganization, Google Docs integration, centralized conversation tracking, and email responsiveness.
Cons
The abundance of features, some underutilized, is acknowledged. Desire for integrated Dropbox functionality and the inability to rename issue or task items are highlighted.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Information Technology and Services, 11-50 employees
Less than 6 months
“Amazing software”
Pros
Described as an incredible software with exceptional user-friendliness.
Cons
No specific concerns mentioned.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 1-10 employees
Less than 6 months
“Mavenlink is a great solution for growing teams”
Pros
Exceptional customer support is a hallmark of Mavenlink, demonstrating a commitment to fostering business growth.
Cons
Due to its complexity, the learning curve for this software is slightly steeper compared to others.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Not Specified, 51-100 employees
Less than 6 months
“Mavenlink Review”
Pros
Praised for its exceptional customer service and ease of use.
Cons
Improved project listing functionality is suggested, with a preference for auto-populating the entire list on the projects page.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Management Consulting, 51-100 employees
Less than 6 months
“Mavenlink Review”
Pros
Offers an intuitive interface and provides project update email alerts.
Cons
Integration of scheduling software within the platform is desired.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Electrical/Electronic Manufacturing, 1-10 employees
Less than 6 months
“Not good for our application.”
Pros
Suited more for sales than manufacturing, this platform may not be the ideal choice for production-related tasks.
Cons
N/A
Rating Distribution
Ease of use
3
Value for money
7
Customer Support
7
Functionality
4
Information Technology and Services, 11-50 employees
Less than 6 months
“Timetracking”
Pros
Tracking employee time is effortless on Mavenlink, allowing for different charge codes and hours input.
Cons
N/A
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
5
Electrical/Electronic Manufacturing, 1-10 employees
Less than 6 months
“Excellent product”
Pros
Facilitates every aspect of the project cycle, including time tracking, resource planning, and financial monitoring.
Cons
No specific concerns noted.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
Free Trial
“Mavenlink for Project Management/Issue Trackinng”
Pros
Maven is highly configurable and effective for project management, yet lacks full comfort for issue tracking, leading to continued use of Bugzilla/Jira for that purpose.
Cons
no cons to mention
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Electrical/Electronic Manufacturing, 1-10 employees
Less than 6 months
“Outstanding product”
Pros
Consolidates project management, time tracking, resource planning, and project financials into a single platform, enhancing business efficiency.
Cons
No specific concerns identified.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10