Mavenlink

Mavenlink Reviews

Claimed

Claimed

Total 416 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

31%

3

Stars

11%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

P
Phylicia

Research, 11-50 employees

More than a year

4.0

“Mavenlink is very good.”

Pros

Mavenlink facilitates effective communication and collaboration among colleagues in different countries working on various projects.

Cons

Lack of instant messaging is noted, and availability on various app stores would enhance accessibility.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

P
Paul

Not Specified, 11-50 employees

Less than 6 months

4.0

“Powerful but Elusive”

Pros

It offers in-depth project planning, excellent analytics capabilities, and various view options, including a solid mobile implementation.

Cons

Display and printing options are limited, and the absence of a dedicated mobile app is a drawback. Setup and support costs are high relative to the level of training provided. Creating planning scenario projects is difficult due to certain forced actions. Additional licenses are required even for minimal system interaction, contributing to rapid cost escalation.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

B
Ben

Insurance, 51-100 employees

More than a year

5.0

“Achieve the 30,000 ft. view!”

Pros

Our team appreciates the multiple perspectives Mavenlink offers for assessing workload and resource capacities. The intuitive Task Lists and drag-and-drop Gantt charts streamline project management tasks effectively.

Cons

Despite its power, Mavenlink may seem overwhelming at first to inexperienced users. However, its intuitive UI/UX quickly empowers users once they become familiar with it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

D
Dylan

Insurance, 101-500 employees

Less than a year

5.0

“Top-tier team collaboration tool”

Pros

Mavenlink has been integral to our project workflow for over a year. Its built-in modules facilitate feedback on project deliverables and provide a centralized archive for easy access. The task tracker aids in prioritization and scheduling, making it ideal for digital marketing teams.

Cons

Identifying drawbacks of Mavenlink proves challenging. Although email notifications can be overwhelming, users can adjust their settings to manage them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Adam

Aviation & Aerospace, 11-50 employees

Free Trial

5.0

“We have been very impressed with Mavenlink so far. As an agile consulting company, we need flexible and responsive business systems to stay ahead of our competition.”

Pros

Mavenlink offers a comprehensive cloud-based business operations system that aligns well with our business model. The support provided during onboarding is exceptional, making the transition smooth and cost-effective.

Cons

While some features like white-label email notifications and organic Xero integration are desirable, they pale in comparison to the platform's overall benefits.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

B
Beth

Internet, 11-50 employees

Less than a year

5.0

“This product is just what we needed”

Pros

It simplifies utilization and billing management, featuring a user-friendly interface and robust custom reporting capabilities with the insights module.

Cons

Streamlining resource alignment when adjusting dates manually is time-consuming. Despite being costly, Mavenlink's benefits justify the expense.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Brandon

Insurance, 51-100 employees

Less than a year

4.0

“Robust Project Management”

Pros

Mavenlink facilitates campaign-based invitations, detailed task management, time tracking, budgeting, and resource planning, enhancing team collaboration and efficiency.

Cons

Beginners might find the array of options overwhelming, but thorough organization and extensive documentation assist in establishing a personalized workflow.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B
Bet

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0

“Great Product”

Pros

The interface is visually appealing. Business Insights serves as an excellent tool for analyzing data in almost real-time.

Cons

It would be beneficial if the system prevented task assignment to unavailable resources.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T
Thomas

Internet, 11-50 employees

Less than a year

5.0

“So, yeah, you could call me an evangelist”

Pros

It's highly flexible, supporting multiple project templates and contract types, integrating with SalesForce, and offering diverse views of project status while continually adding new features.

Cons

Gantt charts require improvement and are prone to bugs. Additionally, users cannot save personalized view preferences, limiting flexibility.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F
Frank

Building Materials, 51-100 employees

More than a year

5.0

“One of the top project management solutions out there”

Pros

Easy to use, featuring convenient task assignment, template creation, mobile compatibility, and integration with Google apps.

Cons

Limited concerns.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kendra

Internet, 11-50 employees

Less than a year

5.0

“Great Project Management Tool”

Pros

The array of options allows extensive customization of each feature. The user-friendly time tracking tool surpasses previous options. Custom reporting, especially weekly project reports, has elevated client communication standards. Clients appreciate the increased transparency, aiding in avoiding surprises upon invoice delivery. Resource Allocation and Gantt charts greatly facilitate project planning.

Cons

Identifying task responsibility becomes challenging with multiple assignees, requiring specific task inspection for clarity. Editing comments post-submission is not supported. Task status customization options are limited, hindering workflow alignment.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

J
Johanna

Management Consulting, 1-10 employees

Less than a year

4.0

“Mavenlink Software”

Pros

It's efficient with a superb user interface. Customizing the interface to match company needs is commendable. Invoicing is professional and straightforward, allowing easy sending, saving, and attachment as a .pdf. Despite a billing issue due to license ramp-up complexity, it was promptly resolved with overage refunded without complications.

Cons

Permission levels need adjustment; adding people to projects doesn't always function properly. Integration with QuickBooks remains unaccomplished despite attempts with tech support.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

R
rahul

Computer Software, 500+ employees

Less than 6 months

4.0

“good”

Pros

User-friendly.

Cons

No specific issues raised.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

C
Chhavi

Insurance, 1-10 employees

Less than 6 months

4.0

“Impressive project management tool”

Pros

Their support team is exceptionally helpful, eliminating the need for extensive training of team members. New hires can readily seek assistance from their support team.

Cons

Enhanced integration with other apps, perhaps through Zapier, would be advantageous.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

J
Josh

Not Specified, 11-50 employees

Less than 6 months

3.0

“Well Considered with Lots of Potential”

Pros

The nested task view is exceptional, complemented by efficient dependencies and Gantt charts, offering unparalleled data analysis options.

Cons

Disappointed with the web-based app lacking offline functionality, contrasting with the favorable experience with Asana's app.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

8

H
Haider

Management Consulting, 1-10 employees

Less than 6 months

5.0

“Very powerful especially for consulting”

Pros

Offers robust planning and financial features.

Cons

Initial usage may feel cumbersome, but proficiency increases over time.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

W
William

Not Specified, N/A employees

Free Trial

4.0

“Super Complex (If You're Into That)”

Pros

Abundance of valuable data.

Cons

Customization options are lacking, demanding extensive effort for project management.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

B
Barry

Not Specified, 1-10 employees

Less than 6 months

2.0

“Mavenlink”

Pros

Highly effective for project management.

Cons

Inconsistent QuickBooks sync and unsatisfactory customer service without additional payment. Absence of a dedicated to-do area is noted.

Rating Distribution

Ease of use

7

Value for money

4

Customer Support

3

Functionality

7

C
Corey

Information Technology and Services, 51-100 employees

Less than 6 months

3.0

“Product Review”

Pros

Enables task categorization, organization, estimation of hours and budget, and provides insights into project status and burn rate throughout the project cycle.

Cons

Navigation is complex, requiring numerous clicks. Restrictions on logging time to deliverables and configuring task statuses add to the usability challenges.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

7

V
Virginia

Entertainment, 101-500 employees

Less than a year

5.0

“Great Project Management Software”

Pros

User-friendly interface with prompt customer service. Comprehensive online videos address most queries, making it suitable for those unfamiliar with project management.

Cons

Cost may escalate for larger teams.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10