Total 523 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

33%

3

Stars

11%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

Ryan

Management Consulting, 500+ employees

More than a year

4.0
October 2018

Great to see time and communication

Pros

Accessing Mavenlink as a freelancer enhances tracking capabilities providing a more straightforward experience.

Cons

Logging in as someone required to approve invoices feels unconventional.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

10

A

Andrew

Information Services, 11-50 employees

More than a year

5.0
October 2018

Great Product for an SME

Pros

The clean and intuitive Dashboard and project spaces facilitate effective project management. Project health checks and insights contribute to comprehensive reporting.

Cons

Suggestions include enhancing the integration between timesheets and scheduling tools.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

M

Morgan

Marketing and Advertising, 11-50 employees

More than a year

4.0
October 2018

Efficient Project Management System

Pros

Mavenlink efficiently organizes individual projects tasks and subtasks serving as a centralized repository. It simplifies communication information storage and project status updates.

Cons

Recurring projects encounter occasional challenges in repeating correctly necessitating manual adjustments.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

Less than 6 months

4.0
October 2018

Great tool for tracking time spent on work

Pros

Mavenlink proves highly useful for tracking project hours and ensuring timely completion. Project managers find it valuable for effective project management.

Cons

Acknowledging a learning curve users find the tool effective once accustomed despite its feature-rich environment.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

B

Brandon

Architecture & Planning, 1-10 employees

More than a year

3.0
September 2018

Leaves much to be desired

Pros

Mavenlink's time entry and task assignment features eliminate manual time tracking enhancing efficiency.

Cons

The inability to link with Quickbooks results in duplicated accounting tasks contradicting the aim of streamlining with Mavenlink.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

4

J

John

Computer Software, 101-500 employees

3.0
September 2018

Too Many Features Not Enough Focus

Pros

The polished web interface and responsive customer support make Mavenlink suitable for groups focusing on a single large project.

Cons

Not suitable for teams managing numerous medium-sized projects some find the software overwhelming and cumbersome for day-to-day tasks.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

7

Functionality

6

K

Karen

Architecture & Planning, 1-10 employees

Less than a year

3.0
September 2018

Difficult to use and on-board employees

Pros

Mavenlink's project management features streamline resource allocation for staff time over a year of use.

Cons

Slow initial onboarding and the inability to integrate with Quickbooks led to user dissatisfaction.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

9

Functionality

6

PA

P. Andrew

Marketing and Advertising, 11-50 employees

More than a year

4.0
September 2018

Good tool but there are better options for cheaper

Pros

Used and enjoyed for several years Mavenlink excels in task tracking with multiple sub-layers built-in time tracking and integrated invoicing.

Cons

Expensive compared to similar tools concerns arise about paying for every user including freelancers.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

7

Functionality

4

A

Anonymous

Not Specified, 500+ employees

More than a year

4.0
September 2018

Perfect for a growing business

Pros

Intuitive and continually improving Mavenlink enhances project tracking and workflow efficiency.

Cons

Challenges are noted when adjusting deadlines as related tasks do not automatically readjust.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

4

P

Praveen

Information Technology and Services, 500+ employees

More than a year

4.0
September 2018

Very easy platform to engage with clients and to manage reports.

Pros

Mavenlink facilitates client communication and project updates presenting a clear view through Gantt charts preventing confusion.

Cons

Time-consuming setup and limited date format options pose challenges for users.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 101-500 employees

More than a year

4.0
September 2018

Would recommend for project based businesses.

Pros

The valuable reporting provided by Mavenlink helps gauge project success rates through various stages.

Cons

Teams struggle with the transition in time tracking finding it less intuitive than previous software.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

6

T

Tristan

Computer Software, 11-50 employees

More than a year

5.0
September 2018

Our Next-Generation Project Management Tool

Pros

The activity dashboard API and collaborative features contribute to improved project and people management.

Cons

Criticisms include a slow and clunky Gantt chart interface lacking executive-friendly visuals. Improvements in the mobile experience are requested.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

M

Mayur

Outsourcing/Offshoring, 500+ employees

More than a year

5.0
September 2018

Mavenlink for project management

Pros

Mavenlink provides excellent business insights seamless file sharing and efficient project template creation.

Cons

Users express a desire for additional functionalities at more affordable price points.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

A

Anonymous

Not Specified, 11-50 employees

More than a year

1.0
September 2018

Frustrating

Pros

With decent formatting options within task descriptions and comments Mavenlink allows for effective communication.

Cons

Criticisms include unintuitiveness missing basic features like task sorting and occasional issues with nested tasks.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

3

E

Emily

Information Technology and Services, 11-50 employees

Less than a year

5.0
September 2018

Mavenlink: Excellent Productivity Tools

Pros

The clear and easy-to-track formatting in the time entry section enhances project management flow.

Cons

A year of use without significant complaints.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

C

Claire

Transportation/Trucking/Railroad, 11-50 employees

Less than a year

4.0
August 2018

Suited for Professional Business (Mavenlink)

Pros

Mavenlink's features enhance task organization and team collaboration, with the added advantage of compatibility with other software platforms for seamless integration.

Cons

The platform offers many features, demanding significant time to become familiar with all major details.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

D

Danielle

Graphic Design, 1-10 employees

Less than a year

4.0
August 2018

great customer-facing PMS

Pros

The interface reminiscent of Facebook makes Mavenlink easy to introduce to clients, leveraging their familiarity with the layout for quick adoption.

Cons

It lacks robust features needed for comprehensive internal and external project management, falling short of being an all-in-one tool for my team.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

3

M

Mckenzie

Consumer Goods, 500+ employees

Less than a year

4.0
August 2018

Mavenlink is a Great Project Management Tool

Pros

Mavenlink enables seamless collaboration for our team throughout projects, allowing tailored task management and transparent progress updates. Email notifications keep me on top of multiple projects, while the integrated time tracking simplifies working with external clients.

Cons

It's a struggle to find archived projects; you need the exact title to search. Though time tracking is easy, I wish I could pause one project's time tracking and switch to another without submitting small increments frequently.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S

Stacy

Management Consulting, 500+ employees

Less than 6 months

1.0
July 2018

Awful ATS

Pros

Kimble serves our applicant tracking needs, but I struggle to identify any positive aspects about its functionality.

Cons

The process feels cumbersome with multiple steps and slow data entry, leading to frustration.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

4

Functionality

2

K

Katarina

Automotive, 51-100 employees

Less than a year

5.0
July 2018

Easy, organized, Hepful

Pros

Mavenlink's project-specific sections and clear layout prevent confusion, making navigation between projects effortless.

Cons

The time tracker's placement isn't noticeable enough, suggesting improvements such as a larger size or reminders.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10