Mavenlink Reviews
Total 523 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars53%
4
Stars33%
3
Stars11%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ryan
Management Consulting, 500+ employees
More than a year
“Great to see time and communication
Pros
Accessing Mavenlink as a freelancer enhances tracking capabilities providing a more straightforward experience.
Cons
Logging in as someone required to approve invoices feels unconventional.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
10
Andrew
Information Services, 11-50 employees
More than a year
“Great Product for an SME
Pros
The clean and intuitive Dashboard and project spaces facilitate effective project management. Project health checks and insights contribute to comprehensive reporting.
Cons
Suggestions include enhancing the integration between timesheets and scheduling tools.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Morgan
Marketing and Advertising, 11-50 employees
More than a year
“Efficient Project Management System
Pros
Mavenlink efficiently organizes individual projects tasks and subtasks serving as a centralized repository. It simplifies communication information storage and project status updates.
Cons
Recurring projects encounter occasional challenges in repeating correctly necessitating manual adjustments.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
10
Anonymous
Not Specified, 101-500 employees
Less than 6 months
“Great tool for tracking time spent on work
Pros
Mavenlink proves highly useful for tracking project hours and ensuring timely completion. Project managers find it valuable for effective project management.
Cons
Acknowledging a learning curve users find the tool effective once accustomed despite its feature-rich environment.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Brandon
Architecture & Planning, 1-10 employees
More than a year
“Leaves much to be desired
Pros
Mavenlink's time entry and task assignment features eliminate manual time tracking enhancing efficiency.
Cons
The inability to link with Quickbooks results in duplicated accounting tasks contradicting the aim of streamlining with Mavenlink.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
4
John
Computer Software, 101-500 employees
“Too Many Features Not Enough Focus
Pros
The polished web interface and responsive customer support make Mavenlink suitable for groups focusing on a single large project.
Cons
Not suitable for teams managing numerous medium-sized projects some find the software overwhelming and cumbersome for day-to-day tasks.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
7
Functionality
6
Karen
Architecture & Planning, 1-10 employees
Less than a year
“Difficult to use and on-board employees
Pros
Mavenlink's project management features streamline resource allocation for staff time over a year of use.
Cons
Slow initial onboarding and the inability to integrate with Quickbooks led to user dissatisfaction.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
9
Functionality
6
P. Andrew
Marketing and Advertising, 11-50 employees
More than a year
“Good tool but there are better options for cheaper
Pros
Used and enjoyed for several years Mavenlink excels in task tracking with multiple sub-layers built-in time tracking and integrated invoicing.
Cons
Expensive compared to similar tools concerns arise about paying for every user including freelancers.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
7
Functionality
4
Anonymous
Not Specified, 500+ employees
More than a year
“Perfect for a growing business
Pros
Intuitive and continually improving Mavenlink enhances project tracking and workflow efficiency.
Cons
Challenges are noted when adjusting deadlines as related tasks do not automatically readjust.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
4
Praveen
Information Technology and Services, 500+ employees
More than a year
“Very easy platform to engage with clients and to manage reports.
Pros
Mavenlink facilitates client communication and project updates presenting a clear view through Gantt charts preventing confusion.
Cons
Time-consuming setup and limited date format options pose challenges for users.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Anonymous
Not Specified, 101-500 employees
More than a year
“Would recommend for project based businesses.
Pros
The valuable reporting provided by Mavenlink helps gauge project success rates through various stages.
Cons
Teams struggle with the transition in time tracking finding it less intuitive than previous software.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
6
Tristan
Computer Software, 11-50 employees
More than a year
“Our Next-Generation Project Management Tool
Pros
The activity dashboard API and collaborative features contribute to improved project and people management.
Cons
Criticisms include a slow and clunky Gantt chart interface lacking executive-friendly visuals. Improvements in the mobile experience are requested.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Mayur
Outsourcing/Offshoring, 500+ employees
More than a year
“Mavenlink for project management
Pros
Mavenlink provides excellent business insights seamless file sharing and efficient project template creation.
Cons
Users express a desire for additional functionalities at more affordable price points.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
6
Anonymous
Not Specified, 11-50 employees
More than a year
“Frustrating
Pros
With decent formatting options within task descriptions and comments Mavenlink allows for effective communication.
Cons
Criticisms include unintuitiveness missing basic features like task sorting and occasional issues with nested tasks.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
3
Functionality
3
Emily
Information Technology and Services, 11-50 employees
Less than a year
“Mavenlink: Excellent Productivity Tools
Pros
The clear and easy-to-track formatting in the time entry section enhances project management flow.
Cons
A year of use without significant complaints.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Claire
Transportation/Trucking/Railroad, 11-50 employees
Less than a year
“Suited for Professional Business (Mavenlink)
Pros
Mavenlink's features enhance task organization and team collaboration, with the added advantage of compatibility with other software platforms for seamless integration.
Cons
The platform offers many features, demanding significant time to become familiar with all major details.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Danielle
Graphic Design, 1-10 employees
Less than a year
“great customer-facing PMS
Pros
The interface reminiscent of Facebook makes Mavenlink easy to introduce to clients, leveraging their familiarity with the layout for quick adoption.
Cons
It lacks robust features needed for comprehensive internal and external project management, falling short of being an all-in-one tool for my team.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
6
Functionality
3
Mckenzie
Consumer Goods, 500+ employees
Less than a year
“Mavenlink is a Great Project Management Tool
Pros
Mavenlink enables seamless collaboration for our team throughout projects, allowing tailored task management and transparent progress updates. Email notifications keep me on top of multiple projects, while the integrated time tracking simplifies working with external clients.
Cons
It's a struggle to find archived projects; you need the exact title to search. Though time tracking is easy, I wish I could pause one project's time tracking and switch to another without submitting small increments frequently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Stacy
Management Consulting, 500+ employees
Less than 6 months
“Awful ATS
Pros
Kimble serves our applicant tracking needs, but I struggle to identify any positive aspects about its functionality.
Cons
The process feels cumbersome with multiple steps and slow data entry, leading to frustration.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
4
Functionality
2
Katarina
Automotive, 51-100 employees
Less than a year
“Easy, organized, Hepful
Pros
Mavenlink's project-specific sections and clear layout prevent confusion, making navigation between projects effortless.
Cons
The time tracker's placement isn't noticeable enough, suggesting improvements such as a larger size or reminders.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10