Mavenlink Reviews
Total 416 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars31%
3
Stars11%
2
Stars2%
1
Stars1%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Research, 11-50 employees
More than a year
“Mavenlink is very good.”
Pros
Mavenlink facilitates effective communication and collaboration among colleagues in different countries working on various projects.
Cons
Lack of instant messaging is noted, and availability on various app stores would enhance accessibility.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Not Specified, 11-50 employees
Less than 6 months
“Powerful but Elusive”
Pros
It offers in-depth project planning, excellent analytics capabilities, and various view options, including a solid mobile implementation.
Cons
Display and printing options are limited, and the absence of a dedicated mobile app is a drawback. Setup and support costs are high relative to the level of training provided. Creating planning scenario projects is difficult due to certain forced actions. Additional licenses are required even for minimal system interaction, contributing to rapid cost escalation.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Insurance, 51-100 employees
More than a year
“Achieve the 30,000 ft. view!”
Pros
Our team appreciates the multiple perspectives Mavenlink offers for assessing workload and resource capacities. The intuitive Task Lists and drag-and-drop Gantt charts streamline project management tasks effectively.
Cons
Despite its power, Mavenlink may seem overwhelming at first to inexperienced users. However, its intuitive UI/UX quickly empowers users once they become familiar with it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Insurance, 101-500 employees
Less than a year
“Top-tier team collaboration tool”
Pros
Mavenlink has been integral to our project workflow for over a year. Its built-in modules facilitate feedback on project deliverables and provide a centralized archive for easy access. The task tracker aids in prioritization and scheduling, making it ideal for digital marketing teams.
Cons
Identifying drawbacks of Mavenlink proves challenging. Although email notifications can be overwhelming, users can adjust their settings to manage them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Aviation & Aerospace, 11-50 employees
Free Trial
“We have been very impressed with Mavenlink so far. As an agile consulting company, we need flexible and responsive business systems to stay ahead of our competition.”
Pros
Mavenlink offers a comprehensive cloud-based business operations system that aligns well with our business model. The support provided during onboarding is exceptional, making the transition smooth and cost-effective.
Cons
While some features like white-label email notifications and organic Xero integration are desirable, they pale in comparison to the platform's overall benefits.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Internet, 11-50 employees
Less than a year
“This product is just what we needed”
Pros
It simplifies utilization and billing management, featuring a user-friendly interface and robust custom reporting capabilities with the insights module.
Cons
Streamlining resource alignment when adjusting dates manually is time-consuming. Despite being costly, Mavenlink's benefits justify the expense.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Insurance, 51-100 employees
Less than a year
“Robust Project Management”
Pros
Mavenlink facilitates campaign-based invitations, detailed task management, time tracking, budgeting, and resource planning, enhancing team collaboration and efficiency.
Cons
Beginners might find the array of options overwhelming, but thorough organization and extensive documentation assist in establishing a personalized workflow.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Marketing and Advertising, 11-50 employees
Less than 6 months
“Great Product”
Pros
The interface is visually appealing. Business Insights serves as an excellent tool for analyzing data in almost real-time.
Cons
It would be beneficial if the system prevented task assignment to unavailable resources.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Internet, 11-50 employees
Less than a year
“So, yeah, you could call me an evangelist”
Pros
It's highly flexible, supporting multiple project templates and contract types, integrating with SalesForce, and offering diverse views of project status while continually adding new features.
Cons
Gantt charts require improvement and are prone to bugs. Additionally, users cannot save personalized view preferences, limiting flexibility.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Building Materials, 51-100 employees
More than a year
“One of the top project management solutions out there”
Pros
Easy to use, featuring convenient task assignment, template creation, mobile compatibility, and integration with Google apps.
Cons
Limited concerns.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Internet, 11-50 employees
Less than a year
“Great Project Management Tool”
Pros
The array of options allows extensive customization of each feature. The user-friendly time tracking tool surpasses previous options. Custom reporting, especially weekly project reports, has elevated client communication standards. Clients appreciate the increased transparency, aiding in avoiding surprises upon invoice delivery. Resource Allocation and Gantt charts greatly facilitate project planning.
Cons
Identifying task responsibility becomes challenging with multiple assignees, requiring specific task inspection for clarity. Editing comments post-submission is not supported. Task status customization options are limited, hindering workflow alignment.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Management Consulting, 1-10 employees
Less than a year
“Mavenlink Software”
Pros
It's efficient with a superb user interface. Customizing the interface to match company needs is commendable. Invoicing is professional and straightforward, allowing easy sending, saving, and attachment as a .pdf. Despite a billing issue due to license ramp-up complexity, it was promptly resolved with overage refunded without complications.
Cons
Permission levels need adjustment; adding people to projects doesn't always function properly. Integration with QuickBooks remains unaccomplished despite attempts with tech support.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Computer Software, 500+ employees
Less than 6 months
“good”
Pros
User-friendly.
Cons
No specific issues raised.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Insurance, 1-10 employees
Less than 6 months
“Impressive project management tool”
Pros
Their support team is exceptionally helpful, eliminating the need for extensive training of team members. New hires can readily seek assistance from their support team.
Cons
Enhanced integration with other apps, perhaps through Zapier, would be advantageous.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Not Specified, 11-50 employees
Less than 6 months
“Well Considered with Lots of Potential”
Pros
The nested task view is exceptional, complemented by efficient dependencies and Gantt charts, offering unparalleled data analysis options.
Cons
Disappointed with the web-based app lacking offline functionality, contrasting with the favorable experience with Asana's app.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
8
Management Consulting, 1-10 employees
Less than 6 months
“Very powerful especially for consulting”
Pros
Offers robust planning and financial features.
Cons
Initial usage may feel cumbersome, but proficiency increases over time.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Not Specified, N/A employees
Free Trial
“Super Complex (If You're Into That)”
Pros
Abundance of valuable data.
Cons
Customization options are lacking, demanding extensive effort for project management.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Not Specified, 1-10 employees
Less than 6 months
“Mavenlink”
Pros
Highly effective for project management.
Cons
Inconsistent QuickBooks sync and unsatisfactory customer service without additional payment. Absence of a dedicated to-do area is noted.
Rating Distribution
Ease of use
7
Value for money
4
Customer Support
3
Functionality
7
Information Technology and Services, 51-100 employees
Less than 6 months
“Product Review”
Pros
Enables task categorization, organization, estimation of hours and budget, and provides insights into project status and burn rate throughout the project cycle.
Cons
Navigation is complex, requiring numerous clicks. Restrictions on logging time to deliverables and configuring task statuses add to the usability challenges.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
10
Functionality
7
Entertainment, 101-500 employees
Less than a year
“Great Project Management Software”
Pros
User-friendly interface with prompt customer service. Comprehensive online videos address most queries, making it suitable for those unfamiliar with project management.
Cons
Cost may escalate for larger teams.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10