Total 523 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

33%

3

Stars

11%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Andrea

Marketing and Advertising, 51-100 employees

Less than 6 months

4.0
July 2017

Great Tool - In Time

Pros

It serves as an excellent collaborative/project management tool, ensuring alignment across all team members regarding project status. The hierarchy system and task notification features are particularly appreciated.

Cons

The interface requires some time to acclimate to, but becomes highly efficient once mastered. Clear communication among team members is essential to determine where to input information.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

6

A

Alex

Not Specified, N/A employees

Less than 6 months

5.0
June 2017

The reporting, project mgmt. and resource planning functionality is great

Pros

The resource planning functionality is highly beneficial, and the user-friendly UI enhances ease of use. Implementation is smooth as well.

Cons

Customization options are limited, facilitating smoother implementation and maintaining UI consistency.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Juliane

Telecommunications, 51-100 employees

More than a year

3.0
June 2017

Great Product

Pros

Email notifications are convenient for staying updated on project needs.

Cons

Occasionally, replies get buried within the interface, but this issue is minor. The mention feature is particularly useful for notifying relevant parties.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

5

Functionality

5

M

Michael

Mechanical or Industrial Engineering, 1-10 employees

More than a year

4.0
June 2017

Very good tool for tracking data for projects with exception of capacity planning.

Pros

Mavenlink offers excellent visibility and reporting capabilities for financials, along with easy time and expense tracking. The export to Excel feature enhances flexibility for custom reporting.

Cons

Planning capacity using the provided tools is challenging, with too many screens associated with making changes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

L

Luke

Management Consulting, 500+ employees

Less than a year

5.0
May 2017

Simple UI that aids in user adoption.

Pros

The master resource planning module and built-in BI Tool (Insights) provide impressive data analytics capabilities.

Cons

The software's lack of extensive customization is deliberate and contributes to its straightforwardness. Unlike highly customized systems, Mavenlink's simplicity prevents issues like breaks and user adoption challenges.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G

Greg

Not Specified, 11-50 employees

Less than 6 months

4.0
May 2017

A lot to go over...

Pros

It allows for detailed work and offers flexibility in approach. Once mastered, tasks can be completed efficiently.

Cons

Initial use requires substantial learning, and the interface may not be as intuitive as expected.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

10

B

Ben

Marketing and Advertising, 101-500 employees

More than a year

5.0
April 2017

Achieve that 30,000 ft view!

Pros

Mavenlink offers extensive data analysis and business intelligence features, including Gantt charts, detailed task options, resource scheduling tools, and built-in expense and budget tracking.

Cons

Mavenlink presents an intermediate learning curve, initially appearing complex to novices. However, brief exploration and utilization of provided learning tools alleviate concerns. While powerful, Mavenlink requires proper understanding and approach. Fortunately, it offers intuitive solutions.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

P

Phylicia

Research, 11-50 employees

More than a year

4.0
April 2017

Mavenlink is very good.

Pros

Mavenlink facilitates effective communication and collaboration among colleagues in different countries working on various projects.

Cons

Lack of instant messaging is noted, and availability on various app stores would enhance accessibility.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

P

Paul

Not Specified, 11-50 employees

Less than 6 months

4.0
April 2017

Powerful but Elusive

Pros

It offers in-depth project planning, excellent analytics capabilities, and various view options, including a solid mobile implementation.

Cons

Display and printing options are limited, and the absence of a dedicated mobile app is a drawback. Setup and support costs are high relative to the level of training provided. Creating planning scenario projects is difficult due to certain forced actions. Additional licenses are required even for minimal system interaction, contributing to rapid cost escalation.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

B

Ben

Insurance, 51-100 employees

More than a year

5.0
April 2017

Achieve the 30,000 ft. view!

Pros

Our team appreciates the multiple perspectives Mavenlink offers for assessing workload and resource capacities. The intuitive Task Lists and drag-and-drop Gantt charts streamline project management tasks effectively.

Cons

Despite its power, Mavenlink may seem overwhelming at first to inexperienced users. However, its intuitive UI/UX quickly empowers users once they become familiar with it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

D

Dylan

Insurance, 101-500 employees

Less than a year

5.0
April 2017

Top-tier team collaboration tool

Pros

Mavenlink has been integral to our project workflow for over a year. Its built-in modules facilitate feedback on project deliverables and provide a centralized archive for easy access. The task tracker aids in prioritization and scheduling, making it ideal for digital marketing teams.

Cons

Identifying drawbacks of Mavenlink proves challenging. Although email notifications can be overwhelming, users can adjust their settings to manage them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Adam

Aviation & Aerospace, 11-50 employees

Free Trial

5.0
April 2017

We have been very impressed with Mavenlink so far. As an agile consulting company, we need flexible and responsive business systems to stay ahead of our competition.

Pros

Mavenlink offers a comprehensive cloud-based business operations system that aligns well with our business model. The support provided during onboarding is exceptional, making the transition smooth and cost-effective.

Cons

While some features like white-label email notifications and organic Xero integration are desirable, they pale in comparison to the platform's overall benefits.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

B

Beth

Internet, 11-50 employees

Less than a year

5.0
April 2017

This product is just what we needed

Pros

It simplifies utilization and billing management, featuring a user-friendly interface and robust custom reporting capabilities with the insights module.

Cons

Streamlining resource alignment when adjusting dates manually is time-consuming. Despite being costly, Mavenlink's benefits justify the expense.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Brandon

Insurance, 51-100 employees

Less than a year

4.0
April 2017

Robust Project Management

Pros

Mavenlink facilitates campaign-based invitations, detailed task management, time tracking, budgeting, and resource planning, enhancing team collaboration and efficiency.

Cons

Beginners might find the array of options overwhelming, but thorough organization and extensive documentation assist in establishing a personalized workflow.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

B

Bet

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0
March 2017

Great Product

Pros

The interface is visually appealing. Business Insights serves as an excellent tool for analyzing data in almost real-time.

Cons

It would be beneficial if the system prevented task assignment to unavailable resources.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Thomas

Internet, 11-50 employees

Less than a year

5.0
March 2017

So, yeah, you could call me an evangelist

Pros

It's highly flexible, supporting multiple project templates and contract types, integrating with SalesForce, and offering diverse views of project status while continually adding new features.

Cons

Gantt charts require improvement and are prone to bugs. Additionally, users cannot save personalized view preferences, limiting flexibility.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Frank

Building Materials, 51-100 employees

More than a year

5.0
February 2017

One of the top project management solutions out there

Pros

Easy to use, featuring convenient task assignment, template creation, mobile compatibility, and integration with Google apps.

Cons

Limited concerns.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

Kendra

Internet, 11-50 employees

Less than a year

5.0
February 2017

Great Project Management Tool

Pros

The array of options allows extensive customization of each feature. The user-friendly time tracking tool surpasses previous options. Custom reporting, especially weekly project reports, has elevated client communication standards. Clients appreciate the increased transparency, aiding in avoiding surprises upon invoice delivery. Resource Allocation and Gantt charts greatly facilitate project planning.

Cons

Identifying task responsibility becomes challenging with multiple assignees, requiring specific task inspection for clarity. Editing comments post-submission is not supported. Task status customization options are limited, hindering workflow alignment.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

J

Johanna

Management Consulting, 1-10 employees

Less than a year

4.0
February 2017

Mavenlink Software

Pros

It's efficient with a superb user interface. Customizing the interface to match company needs is commendable. Invoicing is professional and straightforward, allowing easy sending, saving, and attachment as a .pdf. Despite a billing issue due to license ramp-up complexity, it was promptly resolved with overage refunded without complications.

Cons

Permission levels need adjustment; adding people to projects doesn't always function properly. Integration with QuickBooks remains unaccomplished despite attempts with tech support.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

R

rahul

Computer Software, 500+ employees

Less than 6 months

4.0
February 2017

good

Pros

User-friendly.

Cons

No specific issues raised.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8