Mavenlink Reviews
Total 523 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars53%
4
Stars33%
3
Stars11%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Andrea
Marketing and Advertising, 51-100 employees
Less than 6 months
“Great Tool - In Time
Pros
It serves as an excellent collaborative/project management tool, ensuring alignment across all team members regarding project status. The hierarchy system and task notification features are particularly appreciated.
Cons
The interface requires some time to acclimate to, but becomes highly efficient once mastered. Clear communication among team members is essential to determine where to input information.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
6
Alex
Not Specified, N/A employees
Less than 6 months
“The reporting, project mgmt. and resource planning functionality is great
Pros
The resource planning functionality is highly beneficial, and the user-friendly UI enhances ease of use. Implementation is smooth as well.
Cons
Customization options are limited, facilitating smoother implementation and maintaining UI consistency.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Juliane
Telecommunications, 51-100 employees
More than a year
“Great Product
Pros
Email notifications are convenient for staying updated on project needs.
Cons
Occasionally, replies get buried within the interface, but this issue is minor. The mention feature is particularly useful for notifying relevant parties.
Rating Distribution
Ease of use
8
Value for money
5
Customer Support
5
Functionality
5
Michael
Mechanical or Industrial Engineering, 1-10 employees
More than a year
“Very good tool for tracking data for projects with exception of capacity planning.
Pros
Mavenlink offers excellent visibility and reporting capabilities for financials, along with easy time and expense tracking. The export to Excel feature enhances flexibility for custom reporting.
Cons
Planning capacity using the provided tools is challenging, with too many screens associated with making changes.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Luke
Management Consulting, 500+ employees
Less than a year
“Simple UI that aids in user adoption.
Pros
The master resource planning module and built-in BI Tool (Insights) provide impressive data analytics capabilities.
Cons
The software's lack of extensive customization is deliberate and contributes to its straightforwardness. Unlike highly customized systems, Mavenlink's simplicity prevents issues like breaks and user adoption challenges.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Greg
Not Specified, 11-50 employees
Less than 6 months
“A lot to go over...
Pros
It allows for detailed work and offers flexibility in approach. Once mastered, tasks can be completed efficiently.
Cons
Initial use requires substantial learning, and the interface may not be as intuitive as expected.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
10
Ben
Marketing and Advertising, 101-500 employees
More than a year
“Achieve that 30,000 ft view!
Pros
Mavenlink offers extensive data analysis and business intelligence features, including Gantt charts, detailed task options, resource scheduling tools, and built-in expense and budget tracking.
Cons
Mavenlink presents an intermediate learning curve, initially appearing complex to novices. However, brief exploration and utilization of provided learning tools alleviate concerns. While powerful, Mavenlink requires proper understanding and approach. Fortunately, it offers intuitive solutions.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Phylicia
Research, 11-50 employees
More than a year
“Mavenlink is very good.
Pros
Mavenlink facilitates effective communication and collaboration among colleagues in different countries working on various projects.
Cons
Lack of instant messaging is noted, and availability on various app stores would enhance accessibility.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Paul
Not Specified, 11-50 employees
Less than 6 months
“Powerful but Elusive
Pros
It offers in-depth project planning, excellent analytics capabilities, and various view options, including a solid mobile implementation.
Cons
Display and printing options are limited, and the absence of a dedicated mobile app is a drawback. Setup and support costs are high relative to the level of training provided. Creating planning scenario projects is difficult due to certain forced actions. Additional licenses are required even for minimal system interaction, contributing to rapid cost escalation.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Ben
Insurance, 51-100 employees
More than a year
“Achieve the 30,000 ft. view!
Pros
Our team appreciates the multiple perspectives Mavenlink offers for assessing workload and resource capacities. The intuitive Task Lists and drag-and-drop Gantt charts streamline project management tasks effectively.
Cons
Despite its power, Mavenlink may seem overwhelming at first to inexperienced users. However, its intuitive UI/UX quickly empowers users once they become familiar with it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Dylan
Insurance, 101-500 employees
Less than a year
“Top-tier team collaboration tool
Pros
Mavenlink has been integral to our project workflow for over a year. Its built-in modules facilitate feedback on project deliverables and provide a centralized archive for easy access. The task tracker aids in prioritization and scheduling, making it ideal for digital marketing teams.
Cons
Identifying drawbacks of Mavenlink proves challenging. Although email notifications can be overwhelming, users can adjust their settings to manage them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Adam
Aviation & Aerospace, 11-50 employees
Free Trial
“We have been very impressed with Mavenlink so far. As an agile consulting company, we need flexible and responsive business systems to stay ahead of our competition.
Pros
Mavenlink offers a comprehensive cloud-based business operations system that aligns well with our business model. The support provided during onboarding is exceptional, making the transition smooth and cost-effective.
Cons
While some features like white-label email notifications and organic Xero integration are desirable, they pale in comparison to the platform's overall benefits.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Beth
Internet, 11-50 employees
Less than a year
“This product is just what we needed
Pros
It simplifies utilization and billing management, featuring a user-friendly interface and robust custom reporting capabilities with the insights module.
Cons
Streamlining resource alignment when adjusting dates manually is time-consuming. Despite being costly, Mavenlink's benefits justify the expense.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brandon
Insurance, 51-100 employees
Less than a year
“Robust Project Management
Pros
Mavenlink facilitates campaign-based invitations, detailed task management, time tracking, budgeting, and resource planning, enhancing team collaboration and efficiency.
Cons
Beginners might find the array of options overwhelming, but thorough organization and extensive documentation assist in establishing a personalized workflow.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Bet
Marketing and Advertising, 11-50 employees
Less than 6 months
“Great Product
Pros
The interface is visually appealing. Business Insights serves as an excellent tool for analyzing data in almost real-time.
Cons
It would be beneficial if the system prevented task assignment to unavailable resources.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thomas
Internet, 11-50 employees
Less than a year
“So, yeah, you could call me an evangelist
Pros
It's highly flexible, supporting multiple project templates and contract types, integrating with SalesForce, and offering diverse views of project status while continually adding new features.
Cons
Gantt charts require improvement and are prone to bugs. Additionally, users cannot save personalized view preferences, limiting flexibility.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frank
Building Materials, 51-100 employees
More than a year
“One of the top project management solutions out there
Pros
Easy to use, featuring convenient task assignment, template creation, mobile compatibility, and integration with Google apps.
Cons
Limited concerns.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kendra
Internet, 11-50 employees
Less than a year
“Great Project Management Tool
Pros
The array of options allows extensive customization of each feature. The user-friendly time tracking tool surpasses previous options. Custom reporting, especially weekly project reports, has elevated client communication standards. Clients appreciate the increased transparency, aiding in avoiding surprises upon invoice delivery. Resource Allocation and Gantt charts greatly facilitate project planning.
Cons
Identifying task responsibility becomes challenging with multiple assignees, requiring specific task inspection for clarity. Editing comments post-submission is not supported. Task status customization options are limited, hindering workflow alignment.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Johanna
Management Consulting, 1-10 employees
Less than a year
“Mavenlink Software
Pros
It's efficient with a superb user interface. Customizing the interface to match company needs is commendable. Invoicing is professional and straightforward, allowing easy sending, saving, and attachment as a .pdf. Despite a billing issue due to license ramp-up complexity, it was promptly resolved with overage refunded without complications.
Cons
Permission levels need adjustment; adding people to projects doesn't always function properly. Integration with QuickBooks remains unaccomplished despite attempts with tech support.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
rahul
Computer Software, 500+ employees
Less than 6 months
“good
Pros
User-friendly.
Cons
No specific issues raised.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8