Mavenlink Reviews
Total 523 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars53%
4
Stars33%
3
Stars11%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
ravi
Not Specified, N/A employees
Less than a year
“Good tool for Internal improvements
Pros
The exceptional customer support and user-friendly resource planning have significantly benefited our company. Mavenlink's support team is responsive and receptive to feedback, making it a valuable partner.
Cons
Overall, everything is fine. However, we extensively use custom fields on almost all tasks we create. Unfortunately, templates don't save custom fields, so we have to add them each time we apply a template. This could be improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 51-100 employees
More than a year
“I'm a Director of PM for our agency and we've been using Mavenlink for about 2 and a half years now.
Pros
Mavenlink offers a comprehensive project management package, including data collection and representation, communication features, and scalability.
Cons
Speed, usability, visual appeal, and role management are areas of concern.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
6
Functionality
8
Anonymous
Not Specified, 500+ employees
Less than a year
“Mavenlink application is a solid project management platform.
Pros
Mavenlink is a comprehensive project management tool with stable performance and an open API. Centralizing information in one place and utilizing the easy-to-use time tracking tool are significant advantages.
Cons
It's quite expensive for small businesses. There's also a lack of chat app or other bonus communication tools, and a need for a mobile app.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Michael
Not Specified, N/A employees
Less than 6 months
“Robust project management with transparency for clients
Pros
Mavenlink provides clients with transparency into resource usage and boasts an easy-to-use interface.
Cons
The fees are expensive, and integration with other services is lacking. The mobile app also needs improvement.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
8
Damian
Not Specified, N/A employees
Less than a year
“It's capability to track all of our expense for projects, and the functionality is great
Pros
The Analytics and Insights tabs provide valuable insights into utilization and budget tracking. The intuitive UI design simplifies time tracking and task sharing within the team.
Cons
It lacks bidirectionality compared to other platforms. The invoicing tool isn't robust enough, and user permissions could be improved. Managing timelines with resources is challenging due to constant project changes. It's easier to manually adjust as things change.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Creseida
Real Estate, 1-10 employees
Less than a year
“Has potential but not quite there
Pros
Mavenlink's ability to track project expenses and facilitate communication is noteworthy.
Cons
It feels somewhat outdated and isn't as visually appealing as we would like. Additionally, reaching tech support during issues is quite difficult.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
3
Functionality
4
Zachary
Not Specified, 11-50 employees
Less than 6 months
“Well designed and allows you to get as granular as you want.
Pros
Mavenlink's flexibility allows for granular project or task management, integrating seamlessly with Quickbooks. It accommodates a high volume of projects smoothly and efficiently.
Cons
So far, there's no way to create a recurring scheduled task in a project. The UI is text-heavy, making it challenging to find something quickly if you don't already know where to look. The potential for granular tracking seems overwhelming until users get comfortable with it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Eric
Computer Software, 51-100 employees
Less than 6 months
“Project Management Software
Pros
The user-friendly UI and time-saving features make Mavenlink an invaluable tool for task tracking and collaboration within the team.
Cons
N/A
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael
Computer Software, 11-50 employees
Less than a year
“The basics are there, but too many features fall flat.
Pros
It's capable of managing projects, estimates, budgets, and overall progress tracking effectively. It provides a comprehensive overview of all projects.
Cons
Many features feel unfinished. Invoicing, estimates, and user permissions are convoluted and insufficient for our company's needs. Resource Management necessitates duplicate data entry between planned and scheduled time, requiring smoother integration to plan around exceptions.
Rating Distribution
Ease of use
7
Value for money
4
Customer Support
3
Functionality
7
Josh
Computer Software, 11-50 employees
Less than a year
“One of the weaker project management tools out there. I wouldn't recommend this product.
Pros
The UI is generally straightforward. While it's easy to view projects, the organization tools lack strength.
Cons
The software's speed leaves much to be desired. Updates progress sluggishly, and collaboration with Mavenlink's development team revealed their slow process. The program feels sluggish and weighed down, lacking sub-tasks beyond five layers. Additionally, the estimating feature is rudimentary, and the recent introduction of a basic WYSIWYG in the activity section is overdue. Undoing activity requires navigating back to the feed. For genuine insights, consult project managers who actively use this product!
Rating Distribution
Ease of use
5
Value for money
2
Customer Support
4
Functionality
4
Michelle
Computer Software, 11-50 employees
Less than a year
“Good tool for Project workflow
Pros
Mavenlink has greatly enhanced our project workflow management with its customizable features.
Cons
Getting used to the software took some time due to its many layers, resulting in a somewhat large learning curve.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
Amanda
Not Specified, 51-100 employees
Less than a year
“Excellent, easy-to-use software!
Pros
The intuitive interface and responsiveness of the engineering team to customer feedback make Mavenlink a standout choice.
Cons
I wish there was an effective date for cost rates. It would greatly help in calculating margins on projects.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
Not Specified, 11-50 employees
More than a year
“I find Mavenlink to be intuitive and rich in interesting features!
Pros
The ability to create project templates and task groupings, along with flexible data export to Excel, is appreciated.
Cons
The automatic update in Gantt view, shifting dates when creating task dependencies, is frustratingly intrusive.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Emily
Management Consulting, 500+ employees
More than a year
“Thoughts on Kimble
Pros
Kimble effectively fulfills the needs of our Management Consulting firm, tracking opportunities, resources, and offering reporting functions.
Cons
The software demands extensive manual data entry, primarily administrative.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
7
Jaclyn
Not Specified, 51-100 employees
Less than a year
“Mavenlink User
Pros
The Analytics and Insights tab offers excellent visibility into utilization, resources, and high-level budget tracking.
Cons
Compared to other platforms, bidirectional functionality is lacking. The invoicing tool and user permissions levels need enhancement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
6
Massimo
Computer Software, 51-100 employees
Less than a year
“Great job overall
Pros
It excels in hours tracking and budget monitoring. Recent improvements in hour approval processes have been beneficial, particularly for overseeing multiple projects.
Cons
Managing timelines with resources can be challenging due to frequent project changes. Manual adjustments are often easier than relying on the system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7
Jimmy
Internet, 11-50 employees
Less than a year
“One of the better mid-range products out there
Pros
While the interface has some quirks, it delivers significant value to end users for accomplishing necessary tasks efficiently.
Cons
While the software is responsive, it still feels like a work in progress. Although extra clicks are manageable, smoother operation would be appreciated.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Amir
Civil Engineering, 11-50 employees
More than a year
“Best project management tool for our firm
Pros
Mavenlink stands out for its user-friendly interface, easy implementation, robust time tracking, and efficient project budget control. Compared to other PSA and PPM tools, it offers superior value and exceptional support and training programs.
Cons
N/A
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andrea
Not Specified, N/A employees
Less than a year
“been using for 4-5 weeks, and there are serious gaps in the capabilities of the product.
Pros
The ability to create sub-data within projects/tasks is a useful feature.
Cons
Significant gaps exist in the product. Notably, MavenLink lacks support for multi-tiered timesheet approval processes, essential for enterprise-level accounts. This critical feature is absent, making it less valuable for larger organizations.
Rating Distribution
Ease of use
2
Value for money
4
Customer Support
2
Functionality
2
Katie
Not Specified, N/A employees
More than a year
“Top notch resource scheduling tool
Pros
It offers the best resource scheduling tool on the market, providing detailed capacity views by person and team.
Cons
New feature releases are slow, and although online chat support is available, the knowledge base of chat assistants could be improved.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8