Mavenlink Reviews
Total 416 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars31%
3
Stars11%
2
Stars2%
1
Stars1%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Marketing and Advertising, 51-100 employees
Less than 6 months
“Good for large teams”
Pros
I appreciate the Inbox feature, where I can see everything that's happening on all my projects - changes made, comments, tickets added, etc.
Cons
The various views and sorting options can be bewildering at times due to an overload of information.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Hospital & Health Care, 11-50 employees
Less than 6 months
“Easy and useful”
Pros
User-friendly software that is also intuitive. The ability to carry over projects from the prior week is beneficial.
Cons
I don't have any significant concerns. Perhaps a desktop version would be a valuable addition.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
Less than 6 months
“Mavenlink Overview”
Pros
Everything in the software is user-friendly.
Cons
I've been using this software for the past two months, so a comprehensive analysis is pending.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
Less than 6 months
“Mavenlink Review - you get what you pay for”
Pros
The ability to break out project time for the most accurate reporting to management is valuable.
Cons
Occasionally, it freezes, requiring me to come back to it at another time. This might be due to high volume usage, and it is the most frustrating aspect of using the software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Design, 500+ employees
Less than 6 months
“Good software for time tracking”
Pros
Sometimes not too intuitive, but it becomes easier with use and time.
Cons
I encounter difficulty in deleting time slots that have already been filled.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Information Technology and Services, 101-500 employees
Less than 6 months
“Straightforward and effective”
Pros
The Time and Expense feature is useful and more straightforward compared to the time tracker I've used.
Cons
Integrating with another HR platform is not as straightforward, at least according to what I've heard from the internal team.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Computer Software, 11-50 employees
Less than 6 months
“Too complicated to be useful”
Pros
It can track time. That is about all. Nothing really works in the manner that we need efficiently. Yes, we can make it work, but for quick projects, too much time is needed to set up a project for time tracking.
Cons
The UI is subpar, making it challenging to use correctly. Consider adopting a modular setup with streamlined core functionalities for improved efficiency. The project setup takes excessively long, and certain settings may pose challenges down the road. Features are not as robust as in other systems, especially in Project Management within this program. Mavenlink should prioritize doing one thing exceptionally well instead of attempting to cover everything at once and falling short compared to other tools.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
5
Information Technology and Services, 500+ employees
More than a year
“A great software!”
Pros
Mavenlink is easily understandable management software that simplifies business organization.
Cons
Navigation can feel prolonged in certain instances. Perhaps implementing some accessibility changes would be beneficial.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Information Technology and Services, 500+ employees
Less than a year
“Good software, might get better with some features”
Pros
Ease of use, repeated for emphasis. It is user-friendly.
Cons
There have been instances where the database was slightly corrupted.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Market Research, 500+ employees
Less than 6 months
“Mavenlink: An All-purpose Project Management Platform”
Pros
Proper categorization of each and every field. Time Tracking (Timesheet). Detailed overview of projects.
Cons
With numerous features, proper training becomes essential for effective use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Banking, 51-100 employees
Less than 6 months
“Backlog”
Pros
Simple to use. Easy to input T&E and get that approved. Input of time-offs is recorded there. Overall, it's user-friendly.
Cons
I faced issues while trying to delete an accidental time entry; it just gets stuck loading.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Think Tanks, 101-500 employees
Less than a year
“Good at what it's designed for”
Pros
We primarily use it for time and expense. Expense reports are pretty straightforward. The interface is very intuitive, and the additional feature to add notes to each project is useful. It's pretty resource-light, so it works well on slow internet as well.
Cons
Having some form of App integration for easier receipt uploads would be beneficial (assuming this feature isn't already implemented in our company).
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Information Technology and Services, 11-50 employees
Less than 6 months
“Good time tracking software”
Pros
I appreciate that it's online and accessible anywhere. I also like that the timer remembers where you are, even when the browser/computer is restarted.
Cons
It might be more beneficial or preferable to have an alternative method of time tracking where the start time corresponds to an actual time of the day. This way, both you and managers could see what activities were undertaken at specific times, rather than just knowing "I spent 8 hours doing X at some point today, but I don't know when." The timer can be somewhat cumbersome. After completion, one has to manually search for the project/task to attach it to. It would be an improvement if the system retained the last selected task. Additionally, submitting time doesn't update the timesheet if you're currently on it; a refresh is required. I typically keep the timesheet open, add the time to the existing project on the sheet, and then clear the timer, as it provides a straightforward and smooth experience. The API should be more user-friendly. Is obtaining an API key only possible through your manager? Users should have the capability to access their own accounts independently.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Computer Software, 51-100 employees
Less than 6 months
“Easy to learn”
Pros
I like that all my projects are in one space.
Cons
The download feature for tracking is somewhat uninteresting when sent to clients.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Graphic Design, 51-100 employees
Less than 6 months
“Mavenlink is Useful and Simple”
Pros
The timesheets are very easy to use. I like how you can prefill projects from the previous week.
Cons
Locating projects can be challenging at times.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Mechanical or Industrial Engineering, 101-500 employees
Less than 6 months
“Unbiased review of Mavenlink”
Pros
It is very user-friendly, although it has a low-quality graphic design in my perspective.
Cons
The graphic design lacks appeal and requires further consideration.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Computer Software, 11-50 employees
Less than 6 months
“Much Room for Improvement.”
Pros
The diversity of access to different tabs is attractive, and with some adjustments, Mavenlink could evolve into excellent software.
Cons
Many features and functionalities lack effective construction, making it time-consuming to create and edit projects. There is no easy way to mass-create tasks or generate projects efficiently.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Management Consulting, 101-500 employees
Less than 6 months
“MavenLink”
Pros
Aligning all resources to a specific task creates visibility.
Cons
In the limited experience I've had, I haven't found any issues.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Financial Services, 101-500 employees
Less than 6 months
“Great, easy to use software”
Pros
The features are intuitive, and functionality isn't overly complex; one can learn in less than an hour.
Cons
There have been difficulties submitting PTO through the software, and we hope that will be resolved.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Computer Software, 101-500 employees
More than a year
“Mavenlink”
Pros
It assists our clients in staying on track and on time for their projects.
Cons
The user interface can be confusing for clients at times.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9