Mavenlink

Mavenlink Reviews

Claimed

Claimed

Total 416 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

31%

3

Stars

11%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
Marla

Marketing and Advertising, 51-100 employees

Less than 6 months

5.0

“Good for large teams”

Pros

I appreciate the Inbox feature, where I can see everything that's happening on all my projects - changes made, comments, tickets added, etc.

Cons

The various views and sorting options can be bewildering at times due to an overload of information.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

S
Samir

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0

“Easy and useful”

Pros

User-friendly software that is also intuitive. The ability to carry over projects from the prior week is beneficial.

Cons

I don't have any significant concerns. Perhaps a desktop version would be a valuable addition.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

M
Manoj

Information Technology and Services, 500+ employees

Less than 6 months

5.0

“Mavenlink Overview”

Pros

Everything in the software is user-friendly.

Cons

I've been using this software for the past two months, so a comprehensive analysis is pending.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

J
Janaee

Information Technology and Services, 500+ employees

Less than 6 months

5.0

“Mavenlink Review - you get what you pay for”

Pros

The ability to break out project time for the most accurate reporting to management is valuable.

Cons

Occasionally, it freezes, requiring me to come back to it at another time. This might be due to high volume usage, and it is the most frustrating aspect of using the software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

J
Jomag

Design, 500+ employees

Less than 6 months

5.0

“Good software for time tracking”

Pros

Sometimes not too intuitive, but it becomes easier with use and time.

Cons

I encounter difficulty in deleting time slots that have already been filled.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

AD
Alexis Dong

Information Technology and Services, 101-500 employees

Less than 6 months

5.0

“Straightforward and effective”

Pros

The Time and Expense feature is useful and more straightforward compared to the time tracker I've used.

Cons

Integrating with another HR platform is not as straightforward, at least according to what I've heard from the internal team.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

H
Harvey

Computer Software, 11-50 employees

Less than 6 months

1.0

“Too complicated to be useful”

Pros

It can track time. That is about all. Nothing really works in the manner that we need efficiently. Yes, we can make it work, but for quick projects, too much time is needed to set up a project for time tracking.

Cons

The UI is subpar, making it challenging to use correctly. Consider adopting a modular setup with streamlined core functionalities for improved efficiency. The project setup takes excessively long, and certain settings may pose challenges down the road. Features are not as robust as in other systems, especially in Project Management within this program. Mavenlink should prioritize doing one thing exceptionally well instead of attempting to cover everything at once and falling short compared to other tools.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

5

C
Conall

Information Technology and Services, 500+ employees

More than a year

5.0

“A great software!”

Pros

Mavenlink is easily understandable management software that simplifies business organization.

Cons

Navigation can feel prolonged in certain instances. Perhaps implementing some accessibility changes would be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

L
Laureano

Information Technology and Services, 500+ employees

Less than a year

5.0

“Good software, might get better with some features”

Pros

Ease of use, repeated for emphasis. It is user-friendly.

Cons

There have been instances where the database was slightly corrupted.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

S
Shreya

Market Research, 500+ employees

Less than 6 months

5.0

“Mavenlink: An All-purpose Project Management Platform”

Pros

Proper categorization of each and every field. Time Tracking (Timesheet). Detailed overview of projects.

Cons

With numerous features, proper training becomes essential for effective use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

G
Garvin

Banking, 51-100 employees

Less than 6 months

5.0

“Backlog”

Pros

Simple to use. Easy to input T&E and get that approved. Input of time-offs is recorded there. Overall, it's user-friendly.

Cons

I faced issues while trying to delete an accidental time entry; it just gets stuck loading.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

M
Matthew

Think Tanks, 101-500 employees

Less than a year

5.0

“Good at what it's designed for”

Pros

We primarily use it for time and expense. Expense reports are pretty straightforward. The interface is very intuitive, and the additional feature to add notes to each project is useful. It's pretty resource-light, so it works well on slow internet as well.

Cons

Having some form of App integration for easier receipt uploads would be beneficial (assuming this feature isn't already implemented in our company).

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

W
William

Information Technology and Services, 11-50 employees

Less than 6 months

5.0

“Good time tracking software”

Pros

I appreciate that it's online and accessible anywhere. I also like that the timer remembers where you are, even when the browser/computer is restarted.

Cons

It might be more beneficial or preferable to have an alternative method of time tracking where the start time corresponds to an actual time of the day. This way, both you and managers could see what activities were undertaken at specific times, rather than just knowing "I spent 8 hours doing X at some point today, but I don't know when." The timer can be somewhat cumbersome. After completion, one has to manually search for the project/task to attach it to. It would be an improvement if the system retained the last selected task. Additionally, submitting time doesn't update the timesheet if you're currently on it; a refresh is required. I typically keep the timesheet open, add the time to the existing project on the sheet, and then clear the timer, as it provides a straightforward and smooth experience. The API should be more user-friendly. Is obtaining an API key only possible through your manager? Users should have the capability to access their own accounts independently.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

S
Savannah

Computer Software, 51-100 employees

Less than 6 months

5.0

“Easy to learn”

Pros

I like that all my projects are in one space.

Cons

The download feature for tracking is somewhat uninteresting when sent to clients.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

H
hanna

Graphic Design, 51-100 employees

Less than 6 months

5.0

“Mavenlink is Useful and Simple”

Pros

The timesheets are very easy to use. I like how you can prefill projects from the previous week.

Cons

Locating projects can be challenging at times.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

M
Mohammad

Mechanical or Industrial Engineering, 101-500 employees

Less than 6 months

5.0

“Unbiased review of Mavenlink”

Pros

It is very user-friendly, although it has a low-quality graphic design in my perspective.

Cons

The graphic design lacks appeal and requires further consideration.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M
Melissa

Computer Software, 11-50 employees

Less than 6 months

2.0

“Much Room for Improvement.”

Pros

The diversity of access to different tabs is attractive, and with some adjustments, Mavenlink could evolve into excellent software.

Cons

Many features and functionalities lack effective construction, making it time-consuming to create and edit projects. There is no easy way to mass-create tasks or generate projects efficiently.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

AC
Aparna Chandrika

Management Consulting, 101-500 employees

Less than 6 months

5.0

“MavenLink”

Pros

Aligning all resources to a specific task creates visibility.

Cons

In the limited experience I've had, I haven't found any issues.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

C
Cody

Financial Services, 101-500 employees

Less than 6 months

5.0

“Great, easy to use software”

Pros

The features are intuitive, and functionality isn't overly complex; one can learn in less than an hour.

Cons

There have been difficulties submitting PTO through the software, and we hope that will be resolved.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A
Adam

Computer Software, 101-500 employees

More than a year

5.0

“Mavenlink”

Pros

It assists our clients in staying on track and on time for their projects.

Cons

The user interface can be confusing for clients at times.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9