Mavenlink Reviews
Total 416 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars31%
3
Stars11%
2
Stars2%
1
Stars1%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Computer Software, 101-500 employees
Less than 6 months
“Mavenlink Review”
Pros
The project tracking is among the best I've seen.
Cons
Occasionally, it can be too busy and cumbersome.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Computer Software, 500+ employees
More than a year
“Very good Tool for tracking the Project.”
Pros
Easy to use and understand for everyone.
Cons
The text fonts are small in size. Increasing the text size would make it easier to read.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Design, 51-100 employees
More than a year
“Good for time keeping”
Pros
User-friendly, and the project timeline interface is very helpful.
Cons
The user interface, particularly the dashboard, could be improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Management Consulting, 500+ employees
More than a year
“Mavenlink used for organizational staffing across multiple projects”
Pros
Each user can update their staffing projections, including time for training and vacation, online, providing visibility into their capacity for future staffing.
Cons
Sometimes, when a user updates their vacation time, a notification is sent to the entire company, causing confusion.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
More than a year
“User Review”
Pros
The API Documentation and Implementation are excellent, highlighting integration as a key factor for effective tool use.
Cons
It lacks bulk upload features for various tasks, such as bulk user allocation to projects, bulk upload user allocations, bulk upload of timesheet data, and reporting features that could be enhanced for better usability.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Computer Software, 101-500 employees
More than a year
“Time Reporting”
Pros
The ease of reporting time sheets, along with the ability to copy information from previous weeks, is excellent.
Cons
The error messages received for incorrect information could be improved, and it would be better if they only appeared upon submission if the reporting is incorrect.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Marketing and Advertising, 51-100 employees
More than a year
“Mavenlink is feature rich and user friendly”
Pros
Mavenlink offers a lot of custom features and functionality, crucial for meeting our department's various custom processes and workflows.
Cons
Mavenlink doesn't allow customers to see the budget in hours or dollars, limiting clients from viewing any project burndown. New features and functionalities are slow to be released, but considering its size, ML does a decent job of addressing bugs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Design, 101-500 employees
Less than a year
“Great software for tracking time”
Pros
Easy-to-use software, especially for tracking time during contracts.
Cons
There's not much to dislike about this software.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Internet, 500+ employees
More than a year
“Easy Project Management Software”
Pros
Very user-friendly and easy to manage projects.
Cons
While I like most aspects of the software, there could be some improvement in data management.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Information Technology and Services, 101-500 employees
More than a year
“Big Upgrade compared to our previous PM software”
Pros
It meets all our department's needs, particularly enjoying the activity feed and the overall view of all projects. The reporting tool is also great.
Cons
The Gantt chart could benefit from more user-friendly reporting.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Marketing and Advertising, 500+ employees
More than a year
“Review”
Pros
It's an online collaborative tool with clients, providing real-time updates without the need to repeatedly share project plans.
Cons
More options, similar to MS Project, with additional features for project tasks/dates, and notifications/reporting for delays, would be appreciated.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Computer Software, 51-100 employees
More than a year
“Good product”
Pros
The reports are helpful, and the edit mode is good.
Cons
A feature to copy the previous timesheet for the same hours and projects would be useful.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Non-Profit Organization Management, 101-500 employees
More than a year
“System not intutive.”
Pros
The reporting function provides the basic information needed.
Cons
Project setup is not streamlined, leading to the need for frequent retraining of new staff. The system is not intuitive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Information Technology and Services, 51-100 employees
More than a year
“Mavenlink Review”
Pros
We appreciate the ability to share a workspace with clients.
Cons
It is cumbersome and challenging to obtain reporting. The general space used for reporting results in scroll bars within scroll bars.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Marketing and Advertising, 51-100 employees
Less than a year
“Tonys Mavenlink review”
Pros
Adding dates/times for each task worked on is straightforward.
Cons
Difficulty in finding projects that I am not assigned to.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Computer Software, 500+ employees
More than a year
“Bells n Whistles Exist but Might be Hidden to Novice”
Pros
Various ways and places to perform specific tasks, such as tracking time and allocating time in the resource planner or task-level view, along with the availability of project templates.
Cons
For novice users or those with simpler needs, this product can be overwhelming.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Research, 51-100 employees
More than a year
“Limited Use and Just a Few Hiccups”
Pros
Once I know where to track my hours, it's super easy to use.
Cons
Some hiccups include editing hours on an item already added to the timesheet. Deleting an item requires too many clicks, and the confirmation prompt feels extraneous. It would be convenient to be added to a project within the tool instead of sending a message to the PM.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Information Services, 500+ employees
More than a year
“Scope of improvement”
Pros
The application is user-friendly featuring some distinctive key functionalities not commonly found in its counterparts.
Cons
The reporting grounded in backend data remains notably restricted. Users must still download data for analytics highlighting the need for basic flexibility in creating frequently used or referenced views on data.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
8
Not Specified, 500+ employees
More than a year
“Good value all around”
Pros
This tool is remarkably easy to grasp and highly intuitive. The setup was a breeze and customer support at least in 3016 (we've been clients for nearly 5 years) was outstanding. It seamlessly integrates with platforms like Salesforce offers customization through API provides client access and consistently undergoes enhancements.
Cons
Two primary concerns persist: 1. Inability to execute mass actions on tasks/milestones/issues necessitating manual edits for each task sharing similar dates status or assignee. 3. Email notification issues persist with past outages causing delayed notifications adversely affecting our workflow.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Information Technology and Services, 11-50 employees
More than a year
“On the right path”
Pros
Mavenlink has been a tremendous time-saver for us streamlining communication and replacing the need to juggle multiple products. It establishes a singular source of truth for project planning and management significantly reducing meetings and replacing multiple software solutions.
Cons
Every task entails a significant number of clicks. Despite having basic needs obtaining the necessary project management information involves a considerable number of clicks typically about 7 clicks away. Task scheduling proves labor-intensive with complexity to the extent that only three of us are trained on it and I'm grateful not to be one of them.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
4