Total 523 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

53%

4

Stars

33%

3

Stars

11%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Samantha

Computer Software, 51-100 employees

Less than 6 months

2.0
August 2021

Good idea, poor software

Pros

Time tracking is made easy by selecting the project and role, streamlining the process.

Cons

Outdated aspects include updates taking an hour to populate, and resource planning lacks intuitiveness.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7

D

David

Marketing and Advertising, 500+ employees

More than a year

5.0
August 2021

Piano Software, Inc - Project Manager

Pros

Client usage is simplified; they only need to check dates and post questions. The Files tab serves as a centralized location for storing documents, photos, etc.

Cons

Specific features are considered very clunky and unintuitive, such as the Ganntt chart, which is challenging to export as a PDF or Excel spreadsheet. Editing each module is cumbersome.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Not Specified, 101-500 employees

Less than a year

5.0
August 2021

Really Good Software

Pros

Integration was a smooth process, and the team is responsive to needs. Customization properties are a notable advantage.

Cons

Improved user tutorials and bug fixes are necessary for better user experience.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

M

Matthew

Construction, 500+ employees

Less than 6 months

5.0
August 2021

Bulk Editing

Pros

An easy-to-use interface facilitates progress tracking.

Cons

The ability to bulk edit dates and assignees for different tasks is desired.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M

Marianne

Information Technology and Services, 500+ employees

Less than 6 months

5.0
August 2021

Mavenlink beginner review

Pros

While still learning Mavenlink for tracking teamwork, resource allocation, and project progress, I find the clean interface promising. Looking forward to exploring more features through training.

Cons

Lack of training makes it difficult to find some features, and the user experience could be smoother, especially when changing the project status to Started.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

C

Cesar

Internet, 101-500 employees

Less than 6 months

5.0
July 2021

Nice and easy to use

Pros

The process of time tracking and report setup is straightforward and easily accessible.

Cons

Starting the week on Sunday causes confusion, as the work week typically starts on Monday.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

A

aaron

Computer Software, 500+ employees

Less than a year

5.0
July 2021

Great product easy to use

Pros

The enjoyable and easy experience is attributed to the simplicity and user-friendly interface.

Cons

No complaints; there is nothing disliked about the software.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

N

Nicholas

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
July 2021

Makes time tracking less of a headache

Pros

Tracking hours between different projects and tasks is efficiently done with fewer clicks in Mavenlink, making it less of a hassle during busy work weeks compared to other solutions.

Cons

Some improvements could be made to the navigation in the left panel.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

S

Silvia

Design, 51-100 employees

More than a year

5.0
July 2021

Reliable tool but not ideal for Finance Reporting

Pros

Accessing, viewing, and sharing staffing projections is made easy across digital teams.

Cons

Automating the process of forecasting hours by week/month is needed to reduce manual effort. Access levels make finance and utilization reporting difficult.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

D

Dylan

Marketing and Advertising, 51-100 employees

Less than 6 months

5.0
July 2021

Solid platform to help me track my time and make sure I'm being productive

Pros

Breaking down time per campaign and tasks allows for tracking how time is spent and proving full work hours each week.

Cons

The names/abbreviations of campaign names can be confusing, impacting accurate time tracking.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

O

Olivia

Marketing and Advertising, 11-50 employees

Less than 6 months

2.0
July 2021

Im always confused

Pros

There's not much to praise; it's acceptable but confusing, lacking significant appeal.

Cons

The software is challenging to use, with elements not where expected.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

R

Robert

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
July 2021

Really good for allocating hours

Pros

The ability to allocate hours to projects is a notable feature.

Cons

Caching saves in the web browser can cause issues if a refresh is accidentally triggered.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

S

Sebastian

Telecommunications, 500+ employees

Less than 6 months

5.0
July 2021

Mavenlink from a PM perspective

Pros

The clean and responsive UI offers various options for tracking project health from financial perspectives to customer sentiment and resource utilization.

Cons

Navigation through multiple windows for tasks, such as scheduling resources, is considered excessive and confusing.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9

E

Emma

E-Learning, 51-100 employees

Less than 6 months

5.0
July 2021

Love the Time Tracking Feature

Pros

The feature I appreciate the most is the ability to track daily time spent on each project, aiding in planning and ensuring I meet my total hours.

Cons

The resource management feature can be confusing, with difficulty in viewing the difference between forecasted time and actual allocated time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

J

Jane

Environmental Services, 51-100 employees

Less than 6 months

5.0
July 2021

Review

Pros

Entering hours is made easy, and the ability to copy tasks from the previous week is a convenient feature.

Cons

Understanding error messages on the timesheet can be challenging at times.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Ashish

Information Technology and Services, 51-100 employees

Less than 6 months

5.0
July 2021

Easy to use

Pros

User-friendly with a good portal for time tracking and booking.

Cons

The interface should be more visually appealing yet simple.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

M

Matthew

Hospital & Health Care, 101-500 employees

Less than 6 months

5.0
July 2021

Mavenlink REview

Pros

Very user-friendly and easy to use.

Cons

No negative experiences reported with limited use.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

D

Danielle

Events Services, 500+ employees

Less than a year

5.0
July 2021

Mavenlink Review

Pros

Easy collaboration with colleagues on the same thread is facilitated.

Cons

Allocations and functionality on mobile phones aren't as straightforward.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Arunangshu

Computer Software, 101-500 employees

Less than a year

5.0
July 2021

Easy to use

Pros

The UX is easily understandable, and OpenAuth is present.

Cons

Faster timesheet filling could be achieved with the inclusion of bulk filling options.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

MV

Manoj Vayu

Information Technology and Services, 101-500 employees

Less than a year

5.0
July 2021

Developer Perspective

Pros

User-friendly, communicative, and easy to comprehend.

Cons

Access fully customized and controlled by admin for improved security.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

7

Functionality

9