Mavenlink Reviews
Total 523 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars53%
4
Stars33%
3
Stars11%
2
Stars2%
1
Stars2%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Samantha
Computer Software, 51-100 employees
Less than 6 months
“Good idea, poor software
Pros
Time tracking is made easy by selecting the project and role, streamlining the process.
Cons
Outdated aspects include updates taking an hour to populate, and resource planning lacks intuitiveness.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7
David
Marketing and Advertising, 500+ employees
More than a year
“Piano Software, Inc - Project Manager
Pros
Client usage is simplified; they only need to check dates and post questions. The Files tab serves as a centralized location for storing documents, photos, etc.
Cons
Specific features are considered very clunky and unintuitive, such as the Ganntt chart, which is challenging to export as a PDF or Excel spreadsheet. Editing each module is cumbersome.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Not Specified, 101-500 employees
Less than a year
“Really Good Software
Pros
Integration was a smooth process, and the team is responsive to needs. Customization properties are a notable advantage.
Cons
Improved user tutorials and bug fixes are necessary for better user experience.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Matthew
Construction, 500+ employees
Less than 6 months
“Bulk Editing
Pros
An easy-to-use interface facilitates progress tracking.
Cons
The ability to bulk edit dates and assignees for different tasks is desired.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Marianne
Information Technology and Services, 500+ employees
Less than 6 months
“Mavenlink beginner review
Pros
While still learning Mavenlink for tracking teamwork, resource allocation, and project progress, I find the clean interface promising. Looking forward to exploring more features through training.
Cons
Lack of training makes it difficult to find some features, and the user experience could be smoother, especially when changing the project status to Started.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Cesar
Internet, 101-500 employees
Less than 6 months
“Nice and easy to use
Pros
The process of time tracking and report setup is straightforward and easily accessible.
Cons
Starting the week on Sunday causes confusion, as the work week typically starts on Monday.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
aaron
Computer Software, 500+ employees
Less than a year
“Great product easy to use
Pros
The enjoyable and easy experience is attributed to the simplicity and user-friendly interface.
Cons
No complaints; there is nothing disliked about the software.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Nicholas
Information Technology and Services, 51-100 employees
Less than 6 months
“Makes time tracking less of a headache
Pros
Tracking hours between different projects and tasks is efficiently done with fewer clicks in Mavenlink, making it less of a hassle during busy work weeks compared to other solutions.
Cons
Some improvements could be made to the navigation in the left panel.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Silvia
Design, 51-100 employees
More than a year
“Reliable tool but not ideal for Finance Reporting
Pros
Accessing, viewing, and sharing staffing projections is made easy across digital teams.
Cons
Automating the process of forecasting hours by week/month is needed to reduce manual effort. Access levels make finance and utilization reporting difficult.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Dylan
Marketing and Advertising, 51-100 employees
Less than 6 months
“Solid platform to help me track my time and make sure I'm being productive
Pros
Breaking down time per campaign and tasks allows for tracking how time is spent and proving full work hours each week.
Cons
The names/abbreviations of campaign names can be confusing, impacting accurate time tracking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Olivia
Marketing and Advertising, 11-50 employees
Less than 6 months
“Im always confused
Pros
There's not much to praise; it's acceptable but confusing, lacking significant appeal.
Cons
The software is challenging to use, with elements not where expected.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Robert
Information Technology and Services, 51-100 employees
Less than 6 months
“Really good for allocating hours
Pros
The ability to allocate hours to projects is a notable feature.
Cons
Caching saves in the web browser can cause issues if a refresh is accidentally triggered.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Sebastian
Telecommunications, 500+ employees
Less than 6 months
“Mavenlink from a PM perspective
Pros
The clean and responsive UI offers various options for tracking project health from financial perspectives to customer sentiment and resource utilization.
Cons
Navigation through multiple windows for tasks, such as scheduling resources, is considered excessive and confusing.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Emma
E-Learning, 51-100 employees
Less than 6 months
“Love the Time Tracking Feature
Pros
The feature I appreciate the most is the ability to track daily time spent on each project, aiding in planning and ensuring I meet my total hours.
Cons
The resource management feature can be confusing, with difficulty in viewing the difference between forecasted time and actual allocated time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Jane
Environmental Services, 51-100 employees
Less than 6 months
“Review
Pros
Entering hours is made easy, and the ability to copy tasks from the previous week is a convenient feature.
Cons
Understanding error messages on the timesheet can be challenging at times.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Ashish
Information Technology and Services, 51-100 employees
Less than 6 months
“Easy to use
Pros
User-friendly with a good portal for time tracking and booking.
Cons
The interface should be more visually appealing yet simple.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Matthew
Hospital & Health Care, 101-500 employees
Less than 6 months
“Mavenlink REview
Pros
Very user-friendly and easy to use.
Cons
No negative experiences reported with limited use.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Danielle
Events Services, 500+ employees
Less than a year
“Mavenlink Review
Pros
Easy collaboration with colleagues on the same thread is facilitated.
Cons
Allocations and functionality on mobile phones aren't as straightforward.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Arunangshu
Computer Software, 101-500 employees
Less than a year
“Easy to use
Pros
The UX is easily understandable, and OpenAuth is present.
Cons
Faster timesheet filling could be achieved with the inclusion of bulk filling options.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Manoj Vayu
Information Technology and Services, 101-500 employees
Less than a year
“Developer Perspective
Pros
User-friendly, communicative, and easy to comprehend.
Cons
Access fully customized and controlled by admin for improved security.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9