Mavenlink

Mavenlink Reviews

Claimed

Claimed

Total 416 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

31%

3

Stars

11%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Arman

Information Technology and Services, 51-100 employees

Less than a year

5.0

“Pro's and Cons”

Pros

MVL serves as an effective PMS managing task tracking team communication resource metrics and time tracking proficiently in my experience.

Cons

Reporting operates on a 30-minute schedule instead of being on demand. In my perspective the sole area in MVL that requires enhancement is reporting. Performance issues such as significant lag in extensive projects impede efficient entry editing.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

Z
Zach

Computer & Network Security, 101-500 employees

Less than a year

3.0

“Kind of a pain but the software works”

Pros

In the enterprise software realm Mavenlink stands out for its speed. Unlike other time tracking software requiring a page refresh with each entry Mavenlink eliminates the need to wait seconds after each edit in the timesheet. Mavenlink exceeds the "not clunky" standard often missed by many SaaS products.

Cons

A desktop application is essential and the process for inputting time off poses a substantial discoverability challenge. Ideally time off should be readily accessible perhaps on the sidebar or within the time and expense tab not buried four clicks deep without a useful label on the dashboard. Additionally while likely a low-priority feature the implementation of dark mode would be appreciated.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

E
Eric

Marketing and Advertising, 11-50 employees

More than a year

5.0

“Mavenlink Easy to use and Adaptable!”

Pros

Marking time off and tracking working hours is effortlessly achieved with Mavenlink making it a daily-use tool that is quick easy and aligns with my needs.

Cons

The platform offers considerable flexibility facilitating easy sharing and troubleshooting with colleagues and new hires during onboarding.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R
Rich

Architecture & Planning, 11-50 employees

More than a year

4.0

“Overall great product but search engine needs improvement”

Pros

Focus on project organization task scheduling and tracking.

Cons

The search engine should excel at finding items closely related to search words overcoming misspellings or words out of order.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

R
Ridhdhi

Information Technology and Services, 11-50 employees

More than a year

5.0

“I recommend Mavenlink”

Pros

Mavenlink proves invaluable for tracking project progress and budgets. The tool's ease of use and diverse reporting options are particularly appreciated.

Cons

This tool boasts numerous features and I haven't had the opportunity to explore all of its capabilities.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Not Specified, 500+ employees

More than a year

4.0

“Outstanding solution for our entire workforce”

Pros

Mavenlink's organized approach allows me to efficiently view tasks for current and upcoming projects add notes and tag team members. The positive experience extends to my coworkers making it highly recommended.

Cons

Customizing the main menu (projects tasks insights) based on user permissions would enhance the overall product experience tailoring it to our team's needs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

Less than 6 months

4.0

“Great so far”

Pros

Mavenlink represents a substantial improvement over our previous solution especially in data and reporting capabilities. The anticipation of leveraging more features over time adds to the positive experience.

Cons

Invoicing and time approvals present challenges due to inflexibility not aligning with our business processes necessitating workarounds.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

V
Val

Marketing and Advertising, 51-100 employees

More than a year

5.0

“One Source of Information”

Pros

Mavenlink provides essential insights into team workload and ensures projects stay on schedule and within budget.

Cons

Simplifying reporting would enable more users to work within it.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

3

Functionality

4

C
Chanpreet

Biotechnology, 1-10 employees

Less than a year

5.0

“Every day getting Better”

Pros

Swift setup tailored to our unique work requirements with custom reporting that significantly eases our workload.

Cons

While ideal for our needs there are occasional instances of slowness.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A
Adrianna

Marketing and Advertising, 101-500 employees

More than a year

4.0

“Works for what we need”

Pros

Mavenlink offers comprehensive visibility across the agency characterized by its high level of customizability.

Cons

The tool's complexity includes features better suited for other disciplines or left unused. Data syncing and lag pose challenges necessitating workarounds but are not ideal.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

6

M
Mustafa

Information Technology and Services, 101-500 employees

Less than a year

4.0

“Mavenlink review”

Pros

The software's ease of use intuitive features and accessibility of all functionalities contribute to a centralized project management solution. Linking project workspaces and providing portfolio views enhance organization-wide project understanding.

Cons

Embedding reporting on projects especially status reports and project Gantts needs improvement. Gantt view's dependency management can also be enhanced and task and Gantt views should offer customizable columns.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

M
matthew

Accounting, 500+ employees

More than a year

5.0

“Great ERP Tool”

Pros

Mavenlink's great features user-friendly interface and supportive team across design implementation build and maintenance make project management time entry and reporting seamless and robust.

Cons

Mavenlink integrates with other products like Teams and Adobe. The support team is responsive and receptive to new ideas fostering a comfortable environment for proposing innovations.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

E
Evan

Environmental Services, 1-10 employees

Less than a year

4.0

“Highly customizable endlessly helpful”

Pros

Mavenlink's robust and highly customizable nature allows endless opportunities to tailor it to specific business needs. When properly configured it serves as a powerful business tool.

Cons

Navigation can be overwhelming with numerous ways to perform similar tasks and often undiscovered features. It may be intimidating for new users and less intuitive compared to other products.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

9

Functionality

8

P
Priya

Computer Software, 101-500 employees

More than a year

4.0

“Mavenlink - 3.5 stars”

Pros

The intuitive nature of Mavenlink makes time tracking easy offering multiple user options. The system's design and available reporting resources enhance the overall experience.

Cons

Master planning and PM tasks pose challenges from a budget perspective. Viewing budgets and managing projects for multiple users in the UI is difficult requiring reliance on exports and reporting.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

9

Functionality

8

M
Marvin

Marketing and Advertising, 11-50 employees

More than a year

5.0

“Great tool for day to day task management and project planning!”

Pros

Mavenlink's easy-to-use interface facilitates daily task and project management making day-to-day operations remarkably straightforward.

Cons

Projects with numerous tasks can slow down causing frustration while dragging tasks around.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

6

S
Sara

Computer Software, 11-50 employees

More than a year

4.0

“Mavenlink feedback”

Pros

The reporting and project overview features prove highly beneficial allowing budgeting toward individual tasks/milestones. The capability to view staff availability and schedule them for specific project days adds to its value.

Cons

Allocating the same amount of time per user across a long period proves frustrating and time-consuming requiring individual adjustments each week. Recurring staffing options could streamline this process.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

8

H
Hans

Marketing and Advertising, 500+ employees

More than a year

4.0

“Flexible platform engaged support team always getting better.”

Pros

Mavenlink is designed to accommodate various work styles and is highly configurable to individual preferences. Its seamless integration with Salesforce and Active Directory ensures synchronization with other systems.

Cons

The Insights reporting platform is powerful but complex to configure. Experience querying relational databases like SQL is beneficial but assistance from the support team and documentation is often necessary for custom report adjustments.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 51-100 employees

More than a year

4.0

“Use Mavenlink for Complex Project Tracking”

Pros

Utilizing Mavenlink with a team of over 50 members proves useful for project tracking by client and utilizing the Gantt chart.

Cons

Updating project dates for numerous projects in Mavenlink with its hundreds of projects can be cumbersome with features sometimes challenging to grasp.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

9

Functionality

6

N
Nick

Computer Software, 500+ employees

Less than a year

5.0

“Mastering Mavenlink”

Pros

The software's functionality ease of self-learning speed and navigational simplicity make task and time tracking straightforward. Abundant out-of-the-box analytics and insights further enhance its utility.

Cons

There's a learning curve when delving into functionality and setting up reports. The high level of customization can be overwhelming and the interface lacks attractiveness with no unnecessary distractions.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

S
Shannon

Computer Software, 51-100 employees

Less than a year

4.0

“Much easier than our previous software”

Pros

Logging time tracking is effortlessly accomplished with Mavenlink.

Cons

Editing time tracking when rejected and accessing month-to-day utilization in reporting can be challenging at times.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

8