Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A
Aleksandra

Medical Devices, 101-500 employees

More than a year

5.0

“Good for working with clients colleagues and for fun!”

Pros

The potential applications of Miro are limitless and it consistently fosters effective collaboration among teams. I've even used it with clients during onboarding and goal-setting sessions. Any workshop I can think of can be conducted in Miro facilitating collaboration between the customer and myself. We even organized an online integration event on Miro where I created a setup for Family Feud it was incredibly enjoyable!

Cons

It's easy to accidentally click and make unintended changes to the board causing disruptions.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

P
Parth

Staffing and Recruiting, 11-50 employees

More than a year

4.0

“Miro helping to increase productivity and efficiency”

Pros

Miro offers a user-friendly experience with excellent performance understanding our objectives and facilitating effective communication with our personnel and stakeholders. The built-in frameworks streamline meeting organization and the extensive selection of activity templates marker colors custom icons voting comments CMS integration and document collaboration enhance workshop facilitation and creativity. With its diverse range of tools and plugins Miro empowers users to express their ideas effectively without feeling overwhelmed while the exceptional customer support ensures a smooth experience.

Cons

The lack of organization in projects is my primary concern with Miro. The search functionality is not optimized lacking hierarchy tiers and folders. Navigating the administrative dashboard and managing user organization can be challenging especially when dealing with multiple Miro accounts. However after demonstrating the value of whiteboarding teams tend to become more receptive to it despite occasional difficulties in navigation.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

M
Mirat

Staffing and Recruiting, 101-500 employees

More than a year

4.0

“Brainstorming and plan execution tool”

Pros

This tool has proven invaluable in strategizing with our team. We create diagrams for clients to outline our approach to a specific position. It aids brainstorming and capturing all ideas. During our quarterly meetings our CEO relies on this tool to provide an overview of our 3-month progress and our strategic direction.

Cons

Integrating more font options with different tools sometimes leads to lag when zooming in or out.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

P
Paulo

Marketing and Advertising, 1-10 employees

Less than a year

5.0

“MIRO - great tool for marketing agencies”

Pros

Miro simplifies the process of starting a diagram and seamlessly navigating through its extensive range of features. It consistently delivers fast loading times exceptional stability and the ability to effortlessly share and collaborate with teams. Additionally Miro provides a valuable collection of templates to kickstart your projects with ease.

Cons

If you're new to diagram or mind map creation it will take some time to adapt to the software.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

S
Sourabh

Electrical/Electronic Manufacturing, 1-10 employees

Less than a year

4.0

“Miro the savior! Can't emphasize enough how important this was when working remotely”

Pros

Collaborating on a shared canvas remotely utilizing sticky notes and enjoying live collaboration.

Cons

The software can initially feel a bit slow and unintuitive.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

10

D
Devika

Architecture & Planning, 500+ employees

More than a year

5.0

“Just go for it!”

Pros

The ability to sketch collaborate and provide quick comments.

Cons

Performance lags when the board becomes heavy necessitating the creation of multiple boards per project.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A
Ally

Internet, 500+ employees

More than a year

5.0

“I love Moro!”

Pros

Miro is user-friendly and an enjoyable tool for brainstorming with colleagues and customers. It also facilitates producing tangible outcomes at the end of a session!

Cons

Duplicating and sharing boards can be confusing due to tight security measures (which can also be a positive) leading to occasional frustration.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JRR
Jose Romulo RJ

Financial Services, 500+ employees

Less than a year

4.0

“MIRO: A Revolutionary Tool for Project Management”

Pros

What impressed me the most about this software is its user-friendly nature. The UI is genuinely simple and accessible to most users while offering essential extended functionalities that greatly benefit users.

Cons

Currently I have no cons or dislikes about using Miro. It remains a highly useful tool for our team.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

G
Georgi

Computer Software, 51-100 employees

More than a year

5.0

“Easy collaboration management and practical ideation”

Pros

A highly intuitive and enjoyable tool to use people naturally grasp how to utilize the boards and leverage the tool's full potential without requiring any training.

Cons

I can't think of anything specific that I disliked. Occasionally when multiple users attempt to make changes simultaneously things can become chaotic but robust admin controls help mitigate this issue most of the time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J
Julian

Design, 11-50 employees

More than a year

4.0

“Decent digital whiteboarding with easy collaboration”

Pros

Easy to set up intuitive and allows the entire team to quickly view explore and share ideas. The best part is its ease of use enabling anyone from the team to join in.

Cons

Exporting can pose challenges particularly in the lower-tier versions of the product resulting in lower-resolution images or exports especially when sharing with larger teams. This can be problematic for less tech-savvy members and cause issues whereas competitors like FigJam do not encounter this problem even in their free version.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

A
Anonymous

Not Specified, 1-10 employees

More than a year

4.0

“Miro Easy To Use”

Pros

It's easy to use allows for quick setup and enables your colleagues to join effortlessly.

Cons

The Free Plan's limitations become apparent when working with multiple teams.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

S
Sunil

Information Technology and Services, 500+ employees

More than a year

5.0

“Miro tool is awesome for team collaboration”

Pros

Miro boards provide a pleasant environment for team collaboration allowing for well-planned virtual meetings and other team events.

Cons

This tool offers numerous features that require adequate planning and time investment.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Arthur

Government Relations, 51-100 employees

Less than a year

4.0

“Cloud is king.”

Pros

Miro is an efficient cloud-based visual collaboration platform designed to enhance team productivity. It caters to distributed teams by offering real-time collaboration virtual whiteboards and video conferencing. Miro serves various purposes including project planning brainstorming agile development design thinking and more. It is available as a web app and native apps for Windows Mac and Linux.

Cons

Cloud functionality can be unreliable in areas with poor coverage.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S
Shitij

Logistics and Supply Chain, 101-500 employees

Less than a year

5.0

“Using Miro at Dunzo”

Pros

Collaboration is effortless and the abundance of templates and intuitive workflow greatly facilitate the mind mapping process.

Cons

The software is resource-intensive and the integration with Jira is slow and not seamless. Additionally the pricing could be more competitive.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

M
Mark

Information Technology and Services, 11-50 employees

Less than a year

5.0

“Miro review”

Pros

The presence of pre-made templates is an outstanding feature that immediately catches your attention. Moreover the freedom to write and draw in an expansive limitless space provides a delightful experience.

Cons

When compared to Figma I find Miro somewhat lacking. It's worth noting that Figma is free.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

C
Caroline

Design, 1-10 employees

Less than 6 months

5.0

“Miro - brilliant for User experience projects”

Pros

Getting started is a breeze and I quickly grasped the basics. Utilizing the pre-existing features like post-its is a seamless process.

Cons

As a beginner it's easy to quickly grasp the basics and I haven't encountered any issues yet.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

10

A
Alex

Computer Software, 500+ employees

More than a year

4.0

“Miro was what we needed when the pandemic hot and now its here to stay”

Pros

When it comes to digital collaboration among remote team members there is no better product than Miro. It has become our daily go-to for virtual meetings that involve ideation visualizing ideas mind mapping high-level prototyping creating mock-ups and defining processes or software flows.

Cons

The payment tiers and user management can be quite intricate demanding careful attention especially when not using an enterprise package which comes at a significantly higher cost than the initial option.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

B
Becca

Apparel & Fashion, 51-100 employees

Less than 6 months

5.0

“From ideation to execution of projects and tasks Miro plays a vital role in my strategic planning!”

Pros

The ability to consolidate brainstorming sessions task lists projects and ideas into a single platform is where Miro truly shines. As a visual learner Miro has significantly improved my understanding of the work I need to do and share with collaborators allowing me to create easily digestible visuals.

Cons

Currently I have no concerns or hesitations. I would recommend continuing to enhance Miro's user-friendliness.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A
Agani

Computer Software, 11-50 employees

More than a year

5.0

“Beautiful Designs”

Pros

Miro's user-friendly graphical interface adds to its appeal making it a joy to use.

Cons

While I wouldn't describe their customer service as poor they consistently provide timely feedback and are generally cool to interact with.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K
Karen

Environmental Services, 101-500 employees

More than a year

5.0

“Miro is a no brainer”

Pros

Miro excels in various areas including creating workflows utilizing templates brainstorming facilitating workshops organizing files and providing the option to restore previous board versions. It truly is a versatile tool.

Cons

Some potential improvements include sharing links in presentation mode facilitator shortcuts and integration with music streaming services like Spotify.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8