Total 1247 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars25%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Walter
Entertainment, 2-9 employees
“An intuitive tool for canvassing and collaboration
Pros
I love miro, particularly with all of the current upgrades and templates. Its simple to utilize and customize.
Cons
None
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Remco
stichting Education Warehouse, 10-49 employees
“Best software for project management, We love it
Pros
With Miros guidance, my team and I came up with a lot of ideas and planned our project approach.
Cons
NA
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Zackry
Shopee, 50-99 employees
“Miro software helps to increase productivity
Pros
I have no concerns about sharing it with the teams newcomers; everyone enjoys it.
Cons
Additional team member cost is a touch high; it would be nice if it could be made a little more helpful.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Akshay
Banking, 500+ employees
More than a year
“A mixture of good and could-be-better
Pros
Miro offers an abundance of graphical aids that effectively translate ideas into action. The platform also offers appealing customization options.
Cons
The UI and UX of Miro are below par lacking flexibility and sometimes becoming cumbersome.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Nicholas
Environmental Services, 101-500 employees
Less than a year
“Great online alternative to meeting whiteboard
Pros
It's incredibly simple to use and you can see real-time edits and the presence of other users on the page. The intuitive nature of Miro allows for a seamless and speedy setup process.
Cons
Drag and drop functions and click-and-drag actions can occasionally experience lag. Selecting resizing and dragging items may also become confused.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Mehdi
Staffing and Recruiting, 101-500 employees
Less than 6 months
“Great collaboration and ideation tool for the team.
Pros
Miro encompasses all the necessary tools for collaborative task and project management providing real-time capabilities.
Cons
It can be somewhat complex to use but with time mastery is achievable.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Minh
E-Learning, 1-10 employees
Less than a year
“Best visual app to plan your next project
Pros
I appreciate the visual aesthetics of Miro as it significantly enhances the clarity and digestibility of my projects.
Cons
I found it challenging to utilize advanced features.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Robert
E-Learning, 1-10 employees
Less than a year
“The best whiteboard software
Pros
Miro is incredibly user-friendly packed with an array of features and impressive templates. The Mind Mapping functionality in particular provides a visually expansive experience allowing you to view comprehensive presentations in a single glance.
Cons
Improved account security such as implementing two-step authentication or similar measures would be beneficial. While the free account allows logging in with Google additional security measures can be implemented.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Liam
Retail, 11-50 employees
Less than a year
“Miro is for everyone
Pros
From the moment you start using it Miro proves to be intuitive and enjoyable making work a delightful experience.
Cons
The labeling of features is not always clear and there are numerous extra features that may cause confusion regarding their usage.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Soumya
Design, 500+ employees
More than a year
“Miro is a life-saver
Pros
The seamless usability and extensive feature set make Miro an exceptional tool for everyday work and collaboration.
Cons
Basic editing features for images and PDFs such as cropping (which is currently unavailable for PDFs) and image transparency as well as the ability to create custom shapes could be added.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Sarah
Information Technology and Services, 500+ employees
More than a year
“Collaboration and PM are easy with Miro
Pros
Miro plays a pivotal role in our organization serving various purposes both internally and externally across a wide range of projects and stakeholder interactions. We rely on this software for conceptualization planning customer and partner journey mapping process design and gathering user input. It's invaluable to have the ability to view and work on ideas collectively on a shared screen.
Cons
Granting someone access to the board can sometimes take a while. On a couple of occasions individuals we added to the board didn't immediately gain edit privileges although this may have been due to a specific issue rather than a lack of features.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Anonymous
Not Specified, 1-10 employees
“A software when you need a secretary/organizer in your team!
Pros
During an organizational event where I was paired with unfamiliar teammates virtual collaboration was our only option. Miro proved instrumental in effectively communicating ideas addressing concerns and project planning.
Cons
Initially it can be overwhelming to use. When my teammate introduced the software I felt lost at first. However it is a learnable tool.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Ritika
Non-Profit Organization Management, 101-500 employees
More than a year
“Great product to boost collaboration
Pros
The collaborative nature of Miro facilitates seamless teamwork within and across teams. It greatly aids ideation sessions and enhances information visualization through flowcharts. Moreover its ease of use adds to its appeal.
Cons
The integration with various platforms like Google Sheets Docs and PPT is seamless.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
karthekean
Information Technology and Services, 500+ employees
Less than a year
“Nice Collaboration tool for Agile Ceremonies
Pros
Miro's live updates enable remote team collaboration allowing for the sharing of ideas and thoughts. It provides a secure environment for seamless collaboration.
Cons
Text formatting can be improved and it can be challenging to locate specific options.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Ranadeep
Computer Software, 500+ employees
More than a year
“Miro is great for collaborating and working with others
Pros
Miro's real-time whiteboard functionality empowers me my colleagues and my classmates to work together effortlessly and brainstorm ideas even when working remotely.
Cons
Certain admin features are inaccessible and reaching out to the admin in a large organization is difficult.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
8
Brian
Financial Services, 500+ employees
Less than a year
“Miro Review: An Intuitive and Powerful Visual Collaboration Platform
Pros
Miro offers real-time collaboration chat and video conferencing capabilities along with a range of visual collaboration tools such as sticky notes shapes text boxes and drawings. These features enhance team communication and facilitate more effective brainstorming.
Cons
The pricing is a bit high and the user experience is not as intuitive as some other whiteboard apps.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
8
Daniel
Information Technology and Services, 500+ employees
Less than a year
“The infinite witheboard
Pros
Collaboration is at the core of Miro's functionality and its ease of use combined with its powerful capabilities makes it an outstanding tool. The integration with Jira adds another layer of convenience.
Cons
Drawing diagrams is possible but it becomes complex when dealing with intricate workflows.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Anonymous
Not Specified, 500+ employees
More than a year
“My go to tool for workshop planning
Pros
Miro's quick learning curve is truly impressive. Even individuals with minimal training or onboarding can dive right into using Miro. While there have been changes in how additional elements are added to the workspace the multitude of options to customize the workspace remains a standout feature. It's remarkable how Miro allows you to tailor the workspace to suit your specific needs and preferences.
Cons
Manipulating workflows templates and rearranging items in the space can be a bit tricky. Care must be taken to avoid accidentally selecting or moving items from their positions.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Jeremy
Information Technology and Services, 500+ employees
More than a year
“Great product to collaborate with coworkers and use whiteboard.
Pros
The ability to collaborate with coworkers using the whiteboard feature in Miro is both awesome and effortless. We utilized it for process improvement flowcharts tasks and more.
Cons
I have no dislikes about this software.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Bobby
Insurance, 500+ employees
More than a year
“Miro makes project planning and implementation easy!
Pros
Miro offers a wealth of templates that serve as excellent starting points for your projects. With its pre-filled features and templates Miro facilitates the process of bringing your ideas to life.
Cons
New users might find it challenging to navigate the tool initially. However the customizable user features empower you to control how you navigate the whiteboard.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10