Total 1247 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars25%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Lauree
Insurance, 500+ employees
More than a year
“Invaluable for customer journey mapping
Pros
The ease of use and the availability of diagramming tools make Miro a valuable asset. Additionally the collaboration tools including commenting further enhance the collaborative experience.
Cons
The boards may experience slight slowdowns when they become very large.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Mathieu
Architecture & Planning, 11-50 employees
More than a year
“Miro: the go-to collaboration tool
Pros
One of the most valuable features of Miro is its seamless resizing and dimensioning capabilities for any element on a board. I find myself utilizing this functionality constantly saving me from the frustration of repetitive iterations.
Cons
The embed features can be unreliable and challenging to scale. Additionally finding a way to accommodate users accustomed to spreadsheets as the grid view feels like an afterthought would be beneficial.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
6
Functionality
8
Naveed
Computer Software, 101-500 employees
More than a year
“Good software but has some glitches
Pros
When functioning properly this system performs exceptionally well. It stands out as one of the more contemporary drawing platforms and has played a pioneering role in this field.
Cons
The usability can be somewhat counter-intuitive in several areas. I've attempted to use it for collaboration with job interview candidates but many of them had difficulties getting started. It's not as simple or seamless as it could be.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
David
Hospitality, 500+ employees
More than a year
“Miro is the dream product for remote teams!
Pros
Miro fulfills the long-awaited dream of a digital whiteboard and it lives up to the high expectations. The ability to effortlessly gather a wide range of materials designs references links diagrams and more while having a permanent and shareable repository is an enormous advantage for teams.
Cons
While I grasp the pricing at a basic level where it's just me and a few reviewers I find it challenging to understand how to scale it for a large number of users which could become expensive quickly.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Anmari
Farming, 500+ employees
More than a year
“The best tool for team ideation and collaboration
Pros
The collaborative capabilities of this tool make it an invaluable asset for any team.
Cons
The overall tab interface is not particularly appealing to me.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jean
Consumer Goods, 500+ employees
“Prospecting testing loving it
Pros
User-friendly approachable and cost-effective for my organization Miro is also ideal for first-time users right from day one. It works exceptionally well for larger groups or teams.
Cons
The chat features don't integrate well with my current company but that's more of an internal issue rather than a problem with Miro itself.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Teah
Government Relations, 500+ employees
More than a year
“Easy to Use Collaboration Tool
Pros
The program is simple to grasp and utilize enabling remote teamwork and seamless collaboration as if we were all in the same room.
Cons
Since we have to access it through the web I often forget to utilize it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Carlos
Mining & Metals, 500+ employees
More than a year
“Collaboration is the key
Pros
Miro revolutionizes communication by facilitating seamless idea exchange even in remote settings. Its intuitive and user-friendly tools make collaboration effortless allowing for both basic and advanced interactions that greatly enhance communication.
Cons
Working on large boards can sometimes feel overwhelming which might intimidate newcomers. A guided tour (which I don't recall taking) could be helpful.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Jarne
Design, 500+ employees
More than a year
“Miro the tool of story's
Pros
The ease of use of Miro is truly impressive. Importing pictures links and data from the web to consolidate all your research and ideas in one space is quick and hassle-free.
Cons
Occasionally I forget where a specific tool is located and it takes some time to rediscover the one I need.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
KADir
Automotive, 500+ employees
More than a year
“Miro project management
Pros
Miro is easily accessible from both PCs and mobile phones leaving no room for the lazy team members to escape their responsibilities.
Cons
When there are numerous tasks zooming in is necessary but it results in losing the full path view.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than a year
“Ideation just got a lot more fun!
Pros
Intuitive and user-friendly Miro offers a delightful feature with its colorful post-it note functionality. It provides an interactive way for teams to capture ideas and notes making it an excellent tool for brainstorming and organizing thoughts.
Cons
So far I haven't encountered any drawbacks. I'm still in the learning and exploration phase eager to discover more features for future projects.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Ina
Information Technology and Services, 1-10 employees
More than a year
“A powerful and versatile platform that can be used for a wide range of purposes!
Pros
Miro has become an indispensable tool for us revolutionizing the way we share visuals and collaborate on projects through brainstorming sessions.
Cons
We primarily focused on the positive aspects and might have overlooked minor issues.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Fetiye
Education Management, 500+ employees
More than a year
“Great for visualizing your ideas!
Pros
The collaborative nature of Miro enhances the brainstorming process making it more visual and effective. It simplifies tracing the progress of ideas and projects.
Cons
Viewing the full board can be a challenge on smaller screens.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Jose Luis
Education Management, 1-10 employees
More than a year
“Collaborative whiteboard great for teaching to groups in real-time.
Pros
I utilize Miro as an invaluable teaching tool. Once you become familiar with its diverse features the possibilities become virtually limitless.
Cons
I can't think of anything negative. My students who are managers pick up how to use it instantly and start using it for projects right away. I genuinely can't come up with any downsides.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
10
Gloria
Logistics and Supply Chain, 500+ employees
More than a year
“Miro review
Pros
This tool boasts simplicity and effectiveness allowing for seamless cooperation and brainstorming among team members.
Cons
Access to all features requires an additional payment. Running multiple projects simultaneously also incurs extra costs.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Tool that helps manage any project in an innovative and visual way
Pros
The most remarkable aspect of this software is its collaborative nature enabling teams to work together in real-time and witness live changes. Moreover it facilitates the creation of creative and user-friendly boards.
Cons
Initially there may be a slight learning curve in handling the software.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Anonymous
Not Specified, 1-10 employees
Less than a year
“A very good tool for brainstorming the project plan
Pros
Miro is both user-friendly and comprehensive offering a wealth of incorporated tools.
Cons
I have no discomfort while using the application.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Ryan
Marketing and Advertising, 500+ employees
Less than 6 months
“Miro was fine but it didn't seem to work the way I expected it to
Pros
One of Miro's strengths lies in its diverse set of features catering to various users for synchronous and asynchronous collaboration. It allows everyone to utilize the tool in their own unique way.
Cons
The software lacks intuitiveness. I often find myself wanting to click or drag in a specific way but it doesn't respond as expected.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
9
Functionality
4
Daisy
Information Technology and Services, 51-100 employees
Less than 6 months
“Mixed feeling with Miro
Pros
This platform is perfect for capturing ideas from different departments and fostering cross-departmental collaboration. It surpasses the limitations of paper or a traditional whiteboard especially when dealing with complex scenarios. Additionally it aids internal evaluations of team performance through the use of notes colors and separate states. The possibilities are endless with features like voting arrows comments colors shapes and more. Templates are highly recommended for optimal utilization.
Cons
The abundance of possibilities can be overwhelming if you only use it occasionally. Without proper onboarding it's easy to forget important settings integrations etc. However utilizing templates can help guide you through the process.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Anonymous
Not Specified, 51-100 employees
More than a year
“Not as user-friendly as it's made out to be
Pros
Miro proves to be an invaluable tool for brainstorming and the company provides workshops to assist new users during onboarding.
Cons
Getting started without an onboarding workshop can be extremely challenging as the user experience lacks intuitiveness.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
9
Functionality
8