Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

L

Lauree

Insurance, 500+ employees

More than a year

5.0
December 2022

Invaluable for customer journey mapping

Pros

The ease of use and the availability of diagramming tools make Miro a valuable asset. Additionally the collaboration tools including commenting further enhance the collaborative experience.

Cons

The boards may experience slight slowdowns when they become very large.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Mathieu

Architecture & Planning, 11-50 employees

More than a year

5.0
December 2022

Miro: the go-to collaboration tool

Pros

One of the most valuable features of Miro is its seamless resizing and dimensioning capabilities for any element on a board. I find myself utilizing this functionality constantly saving me from the frustration of repetitive iterations.

Cons

The embed features can be unreliable and challenging to scale. Additionally finding a way to accommodate users accustomed to spreadsheets as the grid view feels like an afterthought would be beneficial.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

N

Naveed

Computer Software, 101-500 employees

More than a year

4.0
December 2022

Good software but has some glitches

Pros

When functioning properly this system performs exceptionally well. It stands out as one of the more contemporary drawing platforms and has played a pioneering role in this field.

Cons

The usability can be somewhat counter-intuitive in several areas. I've attempted to use it for collaboration with job interview candidates but many of them had difficulties getting started. It's not as simple or seamless as it could be.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

D

David

Hospitality, 500+ employees

More than a year

5.0
December 2022

Miro is the dream product for remote teams!

Pros

Miro fulfills the long-awaited dream of a digital whiteboard and it lives up to the high expectations. The ability to effortlessly gather a wide range of materials designs references links diagrams and more while having a permanent and shareable repository is an enormous advantage for teams.

Cons

While I grasp the pricing at a basic level where it's just me and a few reviewers I find it challenging to understand how to scale it for a large number of users which could become expensive quickly.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

A

Anmari

Farming, 500+ employees

More than a year

5.0
December 2022

The best tool for team ideation and collaboration

Pros

The collaborative capabilities of this tool make it an invaluable asset for any team.

Cons

The overall tab interface is not particularly appealing to me.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Jean

Consumer Goods, 500+ employees

5.0
December 2022

Prospecting testing loving it

Pros

User-friendly approachable and cost-effective for my organization Miro is also ideal for first-time users right from day one. It works exceptionally well for larger groups or teams.

Cons

The chat features don't integrate well with my current company but that's more of an internal issue rather than a problem with Miro itself.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

T

Teah

Government Relations, 500+ employees

More than a year

5.0
December 2022

Easy to Use Collaboration Tool

Pros

The program is simple to grasp and utilize enabling remote teamwork and seamless collaboration as if we were all in the same room.

Cons

Since we have to access it through the web I often forget to utilize it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

C

Carlos

Mining & Metals, 500+ employees

More than a year

5.0
December 2022

Collaboration is the key

Pros

Miro revolutionizes communication by facilitating seamless idea exchange even in remote settings. Its intuitive and user-friendly tools make collaboration effortless allowing for both basic and advanced interactions that greatly enhance communication.

Cons

Working on large boards can sometimes feel overwhelming which might intimidate newcomers. A guided tour (which I don't recall taking) could be helpful.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

J

Jarne

Design, 500+ employees

More than a year

5.0
December 2022

Miro the tool of story's

Pros

The ease of use of Miro is truly impressive. Importing pictures links and data from the web to consolidate all your research and ideas in one space is quick and hassle-free.

Cons

Occasionally I forget where a specific tool is located and it takes some time to rediscover the one I need.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

K

KADir

Automotive, 500+ employees

More than a year

5.0
December 2022

Miro project management

Pros

Miro is easily accessible from both PCs and mobile phones leaving no room for the lazy team members to escape their responsibilities.

Cons

When there are numerous tasks zooming in is necessary but it results in losing the full path view.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
December 2022

Ideation just got a lot more fun!

Pros

Intuitive and user-friendly Miro offers a delightful feature with its colorful post-it note functionality. It provides an interactive way for teams to capture ideas and notes making it an excellent tool for brainstorming and organizing thoughts.

Cons

So far I haven't encountered any drawbacks. I'm still in the learning and exploration phase eager to discover more features for future projects.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

I

Ina

Information Technology and Services, 1-10 employees

More than a year

5.0
December 2022

A powerful and versatile platform that can be used for a wide range of purposes!

Pros

Miro has become an indispensable tool for us revolutionizing the way we share visuals and collaborate on projects through brainstorming sessions.

Cons

We primarily focused on the positive aspects and might have overlooked minor issues.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

F

Fetiye

Education Management, 500+ employees

More than a year

5.0
December 2022

Great for visualizing your ideas!

Pros

The collaborative nature of Miro enhances the brainstorming process making it more visual and effective. It simplifies tracing the progress of ideas and projects.

Cons

Viewing the full board can be a challenge on smaller screens.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JL

Jose Luis

Education Management, 1-10 employees

More than a year

5.0
December 2022

Collaborative whiteboard great for teaching to groups in real-time.

Pros

I utilize Miro as an invaluable teaching tool. Once you become familiar with its diverse features the possibilities become virtually limitless.

Cons

I can't think of anything negative. My students who are managers pick up how to use it instantly and start using it for projects right away. I genuinely can't come up with any downsides.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

10

G

Gloria

Logistics and Supply Chain, 500+ employees

More than a year

5.0
December 2022

Miro review

Pros

This tool boasts simplicity and effectiveness allowing for seamless cooperation and brainstorming among team members.

Cons

Access to all features requires an additional payment. Running multiple projects simultaneously also incurs extra costs.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
December 2022

Tool that helps manage any project in an innovative and visual way

Pros

The most remarkable aspect of this software is its collaborative nature enabling teams to work together in real-time and witness live changes. Moreover it facilitates the creation of creative and user-friendly boards.

Cons

Initially there may be a slight learning curve in handling the software.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than a year

5.0
December 2022

A very good tool for brainstorming the project plan

Pros

Miro is both user-friendly and comprehensive offering a wealth of incorporated tools.

Cons

I have no discomfort while using the application.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

8

R

Ryan

Marketing and Advertising, 500+ employees

Less than 6 months

3.0
December 2022

Miro was fine but it didn't seem to work the way I expected it to

Pros

One of Miro's strengths lies in its diverse set of features catering to various users for synchronous and asynchronous collaboration. It allows everyone to utilize the tool in their own unique way.

Cons

The software lacks intuitiveness. I often find myself wanting to click or drag in a specific way but it doesn't respond as expected.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

9

Functionality

4

D

Daisy

Information Technology and Services, 51-100 employees

Less than 6 months

4.0
December 2022

Mixed feeling with Miro

Pros

This platform is perfect for capturing ideas from different departments and fostering cross-departmental collaboration. It surpasses the limitations of paper or a traditional whiteboard especially when dealing with complex scenarios. Additionally it aids internal evaluations of team performance through the use of notes colors and separate states. The possibilities are endless with features like voting arrows comments colors shapes and more. Templates are highly recommended for optimal utilization.

Cons

The abundance of possibilities can be overwhelming if you only use it occasionally. Without proper onboarding it's easy to forget important settings integrations etc. However utilizing templates can help guide you through the process.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 51-100 employees

More than a year

4.0
December 2022

Not as user-friendly as it's made out to be

Pros

Miro proves to be an invaluable tool for brainstorming and the company provides workshops to assist new users during onboarding.

Cons

Getting started without an onboarding workshop can be extremely challenging as the user experience lacks intuitiveness.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

9

Functionality

8