Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

K

Kristin

Financial Services, 1-10 employees

4.0
August 2022

Did not fit into our business

Pros

We gave Miro a try but unfortunately it didn't quite fit our business needs. It's a well-developed program just not suitable for our type of environment.

Cons

Some objects and text appear so small while working that it can be challenging to see what you are doing.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

G

Girish

Financial Services, 101-500 employees

Less than 6 months

4.0
August 2022

Truely Best Online Whiteboard Tool

Pros

Creating collaborating centralizing communication and ensuring security and scalability is a breeze with Miro.

Cons

It requires an internet connection and it would be beneficial to have a desktop version for offline use during travel etc.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

6

Functionality

6

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
August 2022

Easy to Use

Pros

Simplifies remote teamwork effortlessly.

Cons

I haven't encountered many issues with the tool; it's easy to use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than 6 months

3.0
August 2022

Can be used for team brain work

Pros

We extensively used Miro within our company for brainstorming and sharing ideas. It's also a valuable tool for collaboration on projects like an online whiteboard.

Cons

The user experience and display do not have a professional appearance.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

N

Nina

Marketing and Advertising, 11-50 employees

Less than 6 months

4.0
August 2022

A good tool for remote workers and brain stormers but space for improvements.

Pros

The whiteboard function is undoubtedly the best feature of Miro. It greatly facilitates brainstorming in a company where many employees work remotely. Getting people to collaborate becomes a piece of cake.

Cons

Not all functions of Miro are clear and for this reason we didn't utilize all the available features. In the end we switched to another software that was easier to use.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

M

Megan

Design, 1-10 employees

5.0
August 2022

Miro is a Top Collaboration Tool for Teams

Pros

What I love most about Miro is its effectiveness as a collaboration tool for both small and large teams. It simplifies brainstorming task assignment sticky note creation and overall teamwork.

Cons

I love how user-friendly Miro is; however its drag and drop functionality can sometimes cause objects to be unintentionally moved or adjusted incorrectly.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

A

Arnaud

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
August 2022

Great for collaboration!

Pros

The software's ease of use and overall quality are outstanding. It makes team collaboration a breeze.

Cons

Some of the copy-paste features have a different design than typical software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Mateusz

Computer Games, 11-50 employees

More than a year

5.0
August 2022

Miro review

Pros

Miro enables real-time collaboration among users and offers a plethora of useful tools.

Cons

It takes some time to become accustomed to the interface. Guests cannot modify their names.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R

Robert

Education Management, 500+ employees

Less than a year

5.0
August 2022

Excellent platform to design workflows brainstorm ideas and create flowcharts!

Pros

It's incredibly user-friendly and packed with great features. Importing templates and images is a breeze. Creating workflows is super easy with the software's assistance.

Cons

There is nothing that I dislike about it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

8

L

Leo

Media Production, 1-10 employees

Less than a year

5.0
August 2022

Easy tool for 1on1's

Pros

We used Miro to check in with employees regarding their performance and overall satisfaction with their work and the company. It's a great tool for visual note-taking that doesn't drain all your attention during conversations.

Cons

Miro previously had limited cross-browser support but that has now changed. However occasionally the page may take some time to load but it works perfectly afterwards.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

aditi

Staffing and Recruiting, 51-100 employees

Less than a year

3.0
August 2022

good app for project management and meetings

Pros

Miro has a nice user interface with a lovely design and templates.

Cons

The limited availability of free accounts in Miro prevents us from recommending it to more people.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

S

Shelly

Insurance, 51-100 employees

More than a year

5.0
August 2022

With Miro you can create organization charts quickly and easily

Pros

With Miro you can easily create organizational charts mind maps and other planning tasks. It's simple to use and the user interface is visually appealing. You'll find amazing pre-made templates available with Miro.

Cons

Miro has significantly enhanced the efficiency of my work particularly when I need to schedule my entire day. It is my go-to program for creating organizational charts and I use it without hesitation.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

10

A

Alex

 Grand Rapids Public Schools, 100-499 employees

3.0
July 2022

Average

Pros

Its fantastic. I appreciate that it comes with the necessary equipment and templates to complete projects.

Cons

There is so much functionality that the majority of individuals have alternative software that does the job better and interfaces with their other systems.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

7

E

Edward

Co founder , 2-9 employees

3.0
July 2022

Average

Pros

User can create free account on Miro. The premium pricing plan start at $ 10 per month and include private sharing, external guest invites, and advanced management features.

Cons

None

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

C

Chloe

Chief executive , 2-9 employees

4.0
July 2022

Love this

Pros

It can link tasks and assign dependencies label for making collaboration easier.

Cons

None

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

Z

Zhanara

Oil & Energy, 500+ employees

Less than a year

5.0
July 2022

Miro review

Pros

I used this software for training arrangements and the whiteboard and collaboration tools were incredibly convenient and easy to use.

Cons

The software's features and functionality could be expanded.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

4.0
July 2022

Great whiteboard and collaborative software

Pros

Miro's whiteboarding and collaboration features are excellent. The planning capabilities are also top-notch.

Cons

Miro's support is only available through email or community forums. There is no phone number so if you need assistance during deployment you have to wait for the support team or your account manager to reply. Many tasks that Miro should automate are not as if they are reluctant to automate processes on their backend. If you are migrating boards to an enterprise account which should be automated it can take a week to 10 days for the migration to occur. The support team often refers you to read posts instead of directly answering emails which further prolongs issue resolution due to their lack of customer service.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

9

Functionality

6

H

Husnah

Banking, 500+ employees

Less than a year

5.0
July 2022

Collaorate idea and whiteboard

Pros

Miro is an excellent tool for communication and teamwork when working from home. I've used it for various purposes such as mapping presenting retrospectives creativity and more. The only limitation is the extent of your own creativity. It's user-friendly but like any excellent tool it may appear deceptively simple.

Cons

The only real issue I've encountered with Miro is that especially in the early stages I frequently unintentionally rearranged my files. Occasionally this is a trade-off for its adaptability.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

G

Graciela

Consumer Services, 11-50 employees

Less than a year

5.0
July 2022

Miro a great software to organize your team

Pros

The software offers an impressive range of tools and functionalities that I really appreciate.

Cons

The interface could use some improvements as it's sometimes difficult to differentiate certain tools. However overall it's a good interface with just a few buttons or images that need clarification.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8

A

Adriene

Computer Software, 51-100 employees

More than a year

5.0
July 2022

a big helper for remote work

Pros

For remote collaboration Miro is perfect. Its features are amazing and it's an essential part of my workflow.

Cons

Learning how to use all the features at once can be confusing for new users. It would be helpful to have placeholders for menu items instead of relying solely on icons.

Rating Distribution

Ease of use

6

Value for money

9

Customer Support

9

Functionality

8