Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

S

Shawn

Real Estate, 1-10 employees

Less than 6 months

5.0
July 2022

Share your ideas and collaborate with Miro

Pros

Miro has an excellent and intuitive feature set enabling our team to collaborate seamlessly across different time zones.

Cons

There is an abundance of features which can make it challenging to locate the specific one you need at times.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

N

Nigel

Automotive, 101-500 employees

Less than 6 months

5.0
July 2022

Miro Review

Pros

Miro provides a unique set of features in one package. I love the ability to move diagrams and have everything adjust automatically.

Cons

There are certain features that I may never use and it would be preferable if there were an option to pay less for excluding those. Nevertheless I find Miro to be reasonably priced and not a deal-breaker.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

10

R

Rafaela

Information Technology and Services, 500+ employees

Less than a year

5.0
July 2022

Miro is an amazing colaboration platform

Pros

Miro is an incredible tool for ideation mind mapping and collaboration. It's highly useful in breakout rooms for collecting ideas and brainstorming.

Cons

Occasionally it can be difficult to use the zoom or write something without accidentally deleting other elements.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

D

Douglas

Design, 1-10 employees

More than a year

5.0
July 2022

A critical tool for remote working

Pros

Collaboration is effortless with Miro's workshopping tools which keep improving continuously.

Cons

The user management is unsatisfactory and the licensing process is confusing.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

More than a year

5.0
July 2022

Virtual Company Whiteboard Solution

Pros

Miro is great for brainstorming and collaboration in our remote creative agency. It's also useful for individual brainstorming sessions.

Cons

Currently the full version comes at a somewhat high cost. It would be great if the free version offered more features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

C

Connor

Computer Software, 51-100 employees

More than a year

5.0
July 2022

Quality idea visualization software

Pros

Miro is a valuable resource for creating quick visualizations like decision trees. It's intuitive and easy to use.

Cons

Some tools have specific cases where it's challenging to figure out how to perform more detailed functions.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

B

Britney

Food & Beverages, 500+ employees

Less than 6 months

5.0
July 2022

After some training its a great tool

Pros

Miro offers numerous options and templates to get started quickly. It's perfect for collaborating in meetings or virtual calls.

Cons

It's not immediately intuitive for beginners to use. You may need to use it multiple times to fully grasp all the features.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

6

Functionality

8

A

Andrew

Computer Software, 500+ employees

More than a year

5.0
July 2022

Solid approachable and frequently updated.

Pros

Miro is a fantastic tool for remote collaboration. I've used it for mapping presentations retrospectives and brainstorming. The possibilities are endless and it's both approachable and deceptively complex.

Cons

Finding cons with Miro is challenging. Initially the navigation was clunky but it was recently improved with the addition of "right click to move" functionality. Occasionally it can be resource-intensive or run slowly on my laptop but I suspect this is due to the size and complexity of the boards we use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

N

nicolai

Motion Pictures and Film, 1-10 employees

More than a year

3.0
July 2022

cool idea creator

Pros

It's easy to use and helps organize ideas. The graphics are also impressive.

Cons

Copying and pasting can be challenging at times. It would be helpful to have a dedicated manager for it.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

8

M

Melanie

Higher Education, 101-500 employees

Less than 6 months

5.0
July 2022

Integrated into WebEx for Collaboration

Pros

One of the most impactful aspects of Miro is its integration with WebEx. As a participant in a fully online higher education program all our courses and meetings are conducted remotely. However collaboration remains essential. With Miro we can all work together on a virtual whiteboard taking group notes creating diagrams and reviewing images/documents. This feature is invaluable for our collaborative efforts. Additionally I appreciate that Miro offers both sign-in and non-sign-in options for the WebEx app integration.

Cons

It would be beneficial if the Miro Board could be exported to platforms like OneDrive Google Docs or other offline collaboration tools. Additionally having a history view of edits and additions made by collaborators would be useful when it's unclear who made certain changes.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

7

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

More than a year

5.0
July 2022

Easy and beautiful experience

Pros

Collaborating and drawing on the canvas is easy with Miro and the templates cover every use case.

Cons

An offline mode would be appreciated and could enhance productivity in areas without internet coverage.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than a year

5.0
July 2022

Perfect tool for brainstorm over a project

Pros

I have been using Miro for a few weeks now and it has been an invaluable tool for brainstorming my business project. I am impressed by its cool features such as the ability to add people from my network making collaboration seamless. One of the things I love most is how easy and intuitive it is to upload my content and let Miro handle the rest. It has truly simplified the process for me.

Cons

Sometimes it runs slowly so improving the performance would be great.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

8

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
July 2022

Answer for your digital whiteboard

Pros

Miro is an awesome product with multiple functionalities and pre-loaded themes.

Cons

The licensing costs are high especially for usage outside of your organization.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Mateus

Research, 11-50 employees

More than a year

5.0
July 2022

The best substitute for a plain whiteboard or a sheet of paper

Pros

Miro's exceptional ease of use ensures that every team member regardless of their tech proficiency can effortlessly engage in remote collaboration. Whatever your collaboration needs may be Miro is the perfect tool to streamline your workflow.

Cons

Miro may not run smoothly on very low-end machines or for individuals with limited bandwidth.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

More than a year

5.0
July 2022

Free tool allowing to create mind-maps in a collaborative way

Pros

The free tool allows collaborative mind-mapping and drawing org-charts after meetings.

Cons

Occasionally the interface is not straightforward.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

F

Femi

Information Technology and Services, 1-10 employees

More than a year

5.0
July 2022

Miro is a great visual flow and diagramming tool.

Pros

Creating process flows is a breeze in Miro and having multiple canvases on a wide visual board is a great feature.

Cons

Moving things around can be somewhat troublesome at times.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

A

Andrea

Marketing and Advertising, 1-10 employees

Less than a year

5.0
July 2022

I Heart Miro

Pros

I love the ease with which I can do so much in Miro. Whether using templates or creating my own I can organize my thoughts exactly as I want. There are plenty of customization options making it suitable for any project.

Cons

My only complaint is that especially when I was new to Miro I frequently moved things unintentionally. It happens less frequently now but I suppose that's the trade-off for its high level of customization.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0
July 2022

My Daily Visualisation Tool

Pros

Opening the dashboard and getting started is incredibly easy with Miro.

Cons

It would be beneficial to have a separate section displaying recently used tools for users who only utilize specific options.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

R

Romullo

Architecture & Planning, 1-10 employees

Less than a year

3.0
July 2022

It needs some improvements.

Pros

The collaboration on the whiteboard and the available templates are features I appreciate in Miro.

Cons

The import of images and fonts needs improvement. The image quality for presentations is often low.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

7

Functionality

8

C

Christine

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
July 2022

Miro

Pros

The sticky notes feature in Miro has greatly enhanced brainstorming visualization.

Cons

The display and features are not always intuitive and there is definitely a learning curve when starting out.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10