Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

J

Jo

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0
February 2022

Simple tool easy to learn

Pros

Miro was a breeze to pick up allowing me to quickly mock up ideas and wireframes.

Cons

It would be beneficial if Miro offered a wider range of templates and components particularly for UI elements related to web and mobile design.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

G

Gena

Marketing and Advertising, 51-100 employees

Less than a year

5.0
February 2022

Best Digital Workspace

Pros

Miro digitally replaces many physical functions in our collaboration process. It enables us to map out flows create diagrams and collaborate as a team. The best part is that it saves us time by eliminating the need to digitize our outputs.

Cons

The licensing costs are high considering the size of the organization I am in.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

6

Functionality

10

T

Tricia

Real Estate, 101-500 employees

More than a year

5.0
February 2022

Miro Review

Pros

The ability to create anything and visualize ideas is what I love about Miro. The wide range of templates adds to its appeal.

Cons

It would be convenient to have easy and instant access to prototyping and wireframing tools. Additionally more free templates would be appreciated.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

S

Sebastian

Research, 500+ employees

Less than a year

5.0
February 2022

Collaborative postit wall

Pros

Miro is a fully-featured digital collaborative post-it wall that is intuitive to use. It excels at quickly collecting and storing thoughts.

Cons

Managing a larger collection in Miro can be challenging due to the lack of a hierarchy concept. Moving and resizing large collections of post-its becomes a tedious task.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A

Akshay

Telecommunications, 500+ employees

More than a year

4.0
February 2022

Great ease of use for planning

Pros

The simultaneous multi-user collaboration feature of Miro is outstanding.

Cons

Once a mistake is made there is no way to undo it in Miro.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

C

Carley

Higher Education, 51-100 employees

More than a year

5.0
February 2022

Great Platform to Put Together Project Ideas

Pros

Miro is an excellent tool for mind mapping. I appreciate the simplicity of the available tools allowing me to gather my ideas in one place. The flowchart creation feature is also a highlight.

Cons

There is nothing that I don't like about Miro. The platform is excellent and user-friendly.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Jesus

Venture Capital & Private Equity, 11-50 employees

Less than a year

3.0
February 2022

Great for brainstorming

Pros

Brainstorming sessions can be initiated rapidly on Miro. Sharing the link with colleagues enables everyone to contribute prioritize the best ideas and more.

Cons

The lack of design tools in Miro makes it difficult to showcase how certain artwork is expected to look.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

A

Ana

Architecture & Planning, 101-500 employees

Less than a year

3.0
February 2022

Easy to use if you have used sticky note brainstorming before

Pros

Remote brainstorming and collaboration are crucial for teams and Miro supports this effectively. Features like idea surveying and voting complement the core feature of remote brainstorming. The program offers various collaboration methods that are simple and intuitive catering to users with varying technical skills.

Cons

It would be beneficial if the program didn't cater solely to users with limited technical skills and offered more robust sketching features. As files grow larger the program can sometimes appear clunky slowing down or experiencing glitches. It's also easy to get lost in space.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

M

Meenakshi

Retail, 500+ employees

Less than 6 months

5.0
February 2022

Miro for me

Pros

Miro offers a low-cost solution compared to other tools. It has gained popularity within our organization thanks to its built-in templates.

Cons

The software is missing a functionality to add sub-pages under the same document.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

J

Joseph

Leisure Travel & Tourism, 1-10 employees

More than a year

5.0
February 2022

One of the best tools for any business regardless of size and stage.

Pros

For us Miro has been like a Swiss army knife serving multiple purposes exceptionally well. From building user flows to organizing tasks and creating digital workspaces for sprints Miro has it all. It's easy to work with highly customizable and with three free spaces we haven't felt the need to explore other options.

Cons

In all honesty we have been using Miro for over a year and have yet to encounter any negatives. As a growing company it will be interesting to see how it scales with us but we are aware that many companies with 500+ use it indicating its effectiveness.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D

Deniz

Design, 1-10 employees

More than a year

5.0
February 2022

Best for Development Process

Pros

Miro provides ready-made templates that serve as a great starting point for new users. It enables quick adaptation for new team members. Additionally it offers activity tracking preventing confusion during collaborative work. The simplicity of its presentation mode brings ideas to the forefront effectively.

Cons

It would be great if Miro could understand the branching structure while creating a flow and offer different display formats to suit individual preferences. This would prevent customer presentations from becoming monotonous in terms of visual quality.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

G

Gonzalo

Information Technology and Services, 51-100 employees

More than a year

5.0
February 2022

The most versatile board tool

Pros

Miro stands out as an incredibly versatile tool that offers endless possibilities. Its functional board caters to multiple needs providing an almost infinite space for creativity. What truly sets Miro apart is its vibrant community and the support it offers. Not only does Miro provide official templates but it also allows the community to create open and free templates for anyone in need.

Cons

Miro's pricing structure may not be the most affordable especially for large work teams. The free version only permits three boards per user and the paid version charges per user rather than per group. Additionally the free version lacks certain standout features like voting timers and board history.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
February 2022

Simple and useful

Pros

Miro is a simple yet powerful app that is incredibly user-friendly. It offers an endless whiteboard where you can effortlessly take notes import media and easily share your work.

Cons

The free trial allows for only three active boards and any additional boards become inactive which can be a bit bothersome.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

M

Miller

Cobbs Inn, 2-9 employees

5.0
January 2022

Satisfactory

Pros

The partnership with the software was great. Their developers team maintained the transparency throughout. The final project was error-free.

Cons

None

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

J

Jackson

Human resources, 10-49 employees

4.0
January 2022

Too good

Pros

It helps in finding the resources. It keeps the track of individual work.

Cons

Too many advertisements on-screen causes work delays.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

C

Cynthia

The Jerk Researcher , 2-9 employees

4.0
January 2022

Perfect software for us

Pros

It is capable of handling a wide range of tasks like time tracking, brainstorming, content production, and strategic improvement monitoring.

Cons

I wish this software was a bit easy to customize.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

W

Walker

Information, technology and services , 10-49 employees

4.0
January 2022

Fantastic features

Pros

It is useful for conducting meetings, interactive workshops, research, sharing ideas, brainstorming using visual aids. It also builds storyboards.

Cons

It is easy to make mistakes by clicking the wrong button.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

N

Nick

Airlines/Aviation, 1-10 employees

More than a year

5.0
January 2022

Great for ideation and process planing

Pros

Miro simplifies the visualization of complex interactions and processes making it a valuable tool for various projects.

Cons

It would be beneficial to have more templates available but there isn't much to dislike overall.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Not Specified, 1-10 employees

More than a year

4.0
January 2022

wish it was simpler

Pros

Miro allows for seamless whiteboarding offering an abundance of features that cater to every need.

Cons

For new users Miro can feel overwhelming with a plethora of tools and features. It would be better if there was more emphasis on the simplicity of drawing quickly.

Rating Distribution

Ease of use

4

Value for money

5

Customer Support

9

Functionality

4

A

Anonymous

Not Specified, 101-500 employees

More than a year

5.0
January 2022

Great for team collaboration

Pros

With an extensive set of features and countless ways to create charts Miro enables real-time collaboration providing a fast and glitch-free experience. The ability to see the mouse movements of other participants adds to the dynamic nature of the collaboration.

Cons

The user interface can be overwhelming particularly when attempting more advanced tasks. Navigating the platform may feel counter-intuitive initially. However considering the tool's power a steeper learning curve is expected.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10