Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

N

Negin

Financial Services, 101-500 employees

More than a year

5.0
January 2022

One man show

Pros

Miro has become an indispensable tool for my work. From writing project briefs to creating personas and user journey maps Miro supports every step of the process. It facilitates team interactions task management and overall project organization. I highly recommend it as a powerful tool.

Cons

Screen sharing on Skype or Zoom while using Miro can be slow and cause difficulties when zooming in or out.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Silvia

Information Technology and Services, 51-100 employees

More than a year

5.0
January 2022

the tool that is best for anything!

Pros

Miro is my go-to software for collaborative work quick prototype drawings mind mapping brainstorming sessions and bringing all ideas together effortlessly. Its ability to facilitate workshops and group work while keeping all ideas and work in one place is particularly impressive.

Cons

It would be great to have a more convenient way to switch between boards rather than having to go back to the list and open a new one. A "beautifier" feature to resize elements uniformly would be helpful as not everyone is skilled at design or organization making it challenging to find things.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

3.0
January 2022

Great idea convoluted implementation

Pros

Miro offers a wide range of features follows a freemium model and provides a great selection of templates.

Cons

Miro lacks some compliance and security certifications required for certain compliance processes. Additionally the support team is not very responsive.

Rating Distribution

Ease of use

3

Value for money

3

Customer Support

3

Functionality

8

E

Eldar

E-Learning, 1-10 employees

More than a year

5.0
January 2022

Miro is a good tool to build your plans in visual way

Pros

Miro is an excellent tool for visually planning and organizing ideas. It offers a user-friendly experience with the option to start with templates or a blank canvas. The ability to connect information and ideas on an endless board and share it with partners for collaborative work is invaluable. It's also a helpful personal tool for creating mind maps. With accessibility across PC and mobile devices Miro is a versatile tool that can be utilized anywhere.

Cons

The mobile version of Miro is slightly less comfortable to use compared to the PC version. There is room for improvement in this area.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10

A

Ali

Information Technology and Services, 11-50 employees

More than a year

5.0
January 2022

One of the best whiteboard tools out there

Pros

Miro is easy to use highly customizable and offers a wide range of management options.

Cons

Independent frame links should be provided for better accessibility and flexibility.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

10

O

Omri

E-Learning, 11-50 employees

More than a year

5.0
January 2022

Miro is the best whiteboard collaboration tool out there

Pros

Miro enables me to have a virtual whiteboard accessible from anywhere allowing for collaboration with anyone.

Cons

The system can sometimes be slow impacting usability.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

M

Mckenzie

Information Technology and Services, 500+ employees

Less than 6 months

5.0
January 2022

Mirror my thoughts with Miro

Pros

Recently I started using Miro for product lifecycle management. It has proven to be an excellent tool for sharing ideas and collaborating with my extended team. The easy-to-use board along with its impressive capabilities like mind maps and storyboards fosters creativity and facilitates finding solutions.

Cons

There are no major issues but it would be helpful if boards had an option to fit the page/screen automatically eliminating the need for constant dragging especially when creating mind maps.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

A

Anonymous

Not Specified, 11-50 employees

Less than 6 months

5.0
January 2022

Easy to use and FUN

Pros

My first experience with Miro was in a design course this semester and it turned out to be even more enjoyable than I expected. The user-friendly features and the ability to share a creative virtual space made it a wonderful platform for collaboration.

Cons

When there are over 40 users in a virtual space using Miro can become chaotic. If an object is being used or edited by someone else you have to wait for them to deselect it before you can make edits yourself. This can cause issues if another user is not familiar with the technology.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

E

Emily

Arts and Crafts, 101-500 employees

Less than a year

5.0
January 2022

User Friendly and super Flexible

Pros

Miro has been my personal discovery of the year. Its comfort and ease of use are truly unbelievable. It allowed me to create large flowcharts with a great experience. I wholeheartedly recommend it.

Cons

There isn't anything specific that I dislike but I believe Miro has vast potential to expand its services and add more functions and tools.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Alex

Design, 1-10 employees

Less than a year

4.0
January 2022

Web Based great

Pros

Miro being web-based offers a user-friendly interface with a wide range of features and functionality.

Cons

Resource usage and load times can become extensive when working with large project boards.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Alexanderia

Logistics and Supply Chain, 11-50 employees

Less than 6 months

5.0
January 2022

Great visual for project management

Pros

Miro has been an excellent tool for visually organizing projects. The ability to collaborate simultaneously with my employees and provide specific access to clients with password protection has been invaluable. The comment and post-it features help organize thoughts effectively.

Cons

I have not come across any aspects of the software that I dislike.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Swen

Arts and Crafts, 101-500 employees

Less than a year

5.0
January 2022

Flexibility and great customer support

Pros

Miro's flowchart-building flexibility is truly remarkable setting it apart from other software options. The design of the platform is exceptional providing a user experience that stands out among the competition. Moreover their customer support is unparalleled demonstrating their commitment to assisting users whenever needed.

Cons

It would be beneficial if Miro could also be used for high-quality presentations as it shows great potential in that area.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

B

Betty

E-Learning, 1-10 employees

More than a year

5.0
January 2022

A great collaborative tool

Pros

Miro is easy to use especially when it comes to brainstorming ideas with a team where different ideas can be easily shared.

Cons

Using Miro through a web browser on a phone is not very user-friendly unless the app is downloaded.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

A

Ala

Insurance, 11-50 employees

4.0
January 2022

Modeling and workflows design as piece of cake

Pros

The drag and drop feature in Miro makes designing a breeze. The built-in designs and rich screen features enhance the experience.

Cons

Team designing is not available in trial mode which may not be fair when trying to test all the application's features to find the optimal software solution.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

I

Issac

Digital agency , 10-49 employees

4.0
December 2021

Asynchronous teamwork

Pros

It has many collaborative features ( polling, video conferencing, etc) for remote teams to work efficiently.

Cons

There are a few bugs in the system that needs to be fixed.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

W

Watson

Enterprenuer, 2-9 employees

4.0
December 2021

Review

Pros

It is a cloud-based project management tool ideal for small and medium-sized businesses.

Cons

When working on it, there are multiple layers and users can get lost in the content.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

G

George

Young realty , 2-9 employees

5.0
December 2021

Enhanced security

Pros

The accounts and data are safe from internal and external threats which is an amazing aspect of it.

Cons

None

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

H

Harry

Financial Head, 2-9 employees

4.0
December 2021

Awesome features

Pros

It has a digital whiteboard used to share ideas, conduct meetings, brainstorm, research, and build storyboards.

Cons

It is easy to make mistakes by clicking on the wrong button.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

9

V

Vivian

Mechanical engineering , 10-49 employees

4.0
December 2021

Helpful

Pros

It has built-in templates that are easy to customize according to ones business needs.

Cons

The download process is slow at times.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

7

Functionality

7

C

Caio

Computer Software, 101-500 employees

More than a year

5.0
December 2021

Miro is an amazing whiteboard tool!

Pros

I rely on Miro every day to organize personal tasks track project status and save important project information. It serves as a visual platform for sharing information with the team making collaboration effortless. Its ease of use and powerful capabilities make it a valuable tool.

Cons

Compared to other Kanban tools there is some room for improvement in Miro.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10