Total 1247 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars25%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Negin
Financial Services, 101-500 employees
More than a year
“One man show
Pros
Miro has become an indispensable tool for my work. From writing project briefs to creating personas and user journey maps Miro supports every step of the process. It facilitates team interactions task management and overall project organization. I highly recommend it as a powerful tool.
Cons
Screen sharing on Skype or Zoom while using Miro can be slow and cause difficulties when zooming in or out.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Silvia
Information Technology and Services, 51-100 employees
More than a year
“the tool that is best for anything!
Pros
Miro is my go-to software for collaborative work quick prototype drawings mind mapping brainstorming sessions and bringing all ideas together effortlessly. Its ability to facilitate workshops and group work while keeping all ideas and work in one place is particularly impressive.
Cons
It would be great to have a more convenient way to switch between boards rather than having to go back to the list and open a new one. A "beautifier" feature to resize elements uniformly would be helpful as not everyone is skilled at design or organization making it challenging to find things.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Great idea convoluted implementation
Pros
Miro offers a wide range of features follows a freemium model and provides a great selection of templates.
Cons
Miro lacks some compliance and security certifications required for certain compliance processes. Additionally the support team is not very responsive.
Rating Distribution
Ease of use
3
Value for money
3
Customer Support
3
Functionality
8
Eldar
E-Learning, 1-10 employees
More than a year
“Miro is a good tool to build your plans in visual way
Pros
Miro is an excellent tool for visually planning and organizing ideas. It offers a user-friendly experience with the option to start with templates or a blank canvas. The ability to connect information and ideas on an endless board and share it with partners for collaborative work is invaluable. It's also a helpful personal tool for creating mind maps. With accessibility across PC and mobile devices Miro is a versatile tool that can be utilized anywhere.
Cons
The mobile version of Miro is slightly less comfortable to use compared to the PC version. There is room for improvement in this area.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
Ali
Information Technology and Services, 11-50 employees
More than a year
“One of the best whiteboard tools out there
Pros
Miro is easy to use highly customizable and offers a wide range of management options.
Cons
Independent frame links should be provided for better accessibility and flexibility.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
6
Functionality
10
Omri
E-Learning, 11-50 employees
More than a year
“Miro is the best whiteboard collaboration tool out there
Pros
Miro enables me to have a virtual whiteboard accessible from anywhere allowing for collaboration with anyone.
Cons
The system can sometimes be slow impacting usability.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
Mckenzie
Information Technology and Services, 500+ employees
Less than 6 months
“Mirror my thoughts with Miro
Pros
Recently I started using Miro for product lifecycle management. It has proven to be an excellent tool for sharing ideas and collaborating with my extended team. The easy-to-use board along with its impressive capabilities like mind maps and storyboards fosters creativity and facilitates finding solutions.
Cons
There are no major issues but it would be helpful if boards had an option to fit the page/screen automatically eliminating the need for constant dragging especially when creating mind maps.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Anonymous
Not Specified, 11-50 employees
Less than 6 months
“Easy to use and FUN
Pros
My first experience with Miro was in a design course this semester and it turned out to be even more enjoyable than I expected. The user-friendly features and the ability to share a creative virtual space made it a wonderful platform for collaboration.
Cons
When there are over 40 users in a virtual space using Miro can become chaotic. If an object is being used or edited by someone else you have to wait for them to deselect it before you can make edits yourself. This can cause issues if another user is not familiar with the technology.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Emily
Arts and Crafts, 101-500 employees
Less than a year
“User Friendly and super Flexible
Pros
Miro has been my personal discovery of the year. Its comfort and ease of use are truly unbelievable. It allowed me to create large flowcharts with a great experience. I wholeheartedly recommend it.
Cons
There isn't anything specific that I dislike but I believe Miro has vast potential to expand its services and add more functions and tools.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Alex
Design, 1-10 employees
Less than a year
“Web Based great
Pros
Miro being web-based offers a user-friendly interface with a wide range of features and functionality.
Cons
Resource usage and load times can become extensive when working with large project boards.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Alexanderia
Logistics and Supply Chain, 11-50 employees
Less than 6 months
“Great visual for project management
Pros
Miro has been an excellent tool for visually organizing projects. The ability to collaborate simultaneously with my employees and provide specific access to clients with password protection has been invaluable. The comment and post-it features help organize thoughts effectively.
Cons
I have not come across any aspects of the software that I dislike.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Swen
Arts and Crafts, 101-500 employees
Less than a year
“Flexibility and great customer support
Pros
Miro's flowchart-building flexibility is truly remarkable setting it apart from other software options. The design of the platform is exceptional providing a user experience that stands out among the competition. Moreover their customer support is unparalleled demonstrating their commitment to assisting users whenever needed.
Cons
It would be beneficial if Miro could also be used for high-quality presentations as it shows great potential in that area.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Betty
E-Learning, 1-10 employees
More than a year
“A great collaborative tool
Pros
Miro is easy to use especially when it comes to brainstorming ideas with a team where different ideas can be easily shared.
Cons
Using Miro through a web browser on a phone is not very user-friendly unless the app is downloaded.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
7
Functionality
8
Ala
Insurance, 11-50 employees
“Modeling and workflows design as piece of cake
Pros
The drag and drop feature in Miro makes designing a breeze. The built-in designs and rich screen features enhance the experience.
Cons
Team designing is not available in trial mode which may not be fair when trying to test all the application's features to find the optimal software solution.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Issac
Digital agency , 10-49 employees
“Asynchronous teamwork
Pros
It has many collaborative features ( polling, video conferencing, etc) for remote teams to work efficiently.
Cons
There are a few bugs in the system that needs to be fixed.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Watson
Enterprenuer, 2-9 employees
“Review
Pros
It is a cloud-based project management tool ideal for small and medium-sized businesses.
Cons
When working on it, there are multiple layers and users can get lost in the content.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
George
Young realty , 2-9 employees
“Enhanced security
Pros
The accounts and data are safe from internal and external threats which is an amazing aspect of it.
Cons
None
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Harry
Financial Head, 2-9 employees
“Awesome features
Pros
It has a digital whiteboard used to share ideas, conduct meetings, brainstorm, research, and build storyboards.
Cons
It is easy to make mistakes by clicking on the wrong button.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Vivian
Mechanical engineering , 10-49 employees
“Helpful
Pros
It has built-in templates that are easy to customize according to ones business needs.
Cons
The download process is slow at times.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
7
Functionality
7
Caio
Computer Software, 101-500 employees
More than a year
“Miro is an amazing whiteboard tool!
Pros
I rely on Miro every day to organize personal tasks track project status and save important project information. It serves as a visual platform for sharing information with the team making collaboration effortless. Its ease of use and powerful capabilities make it a valuable tool.
Cons
Compared to other Kanban tools there is some room for improvement in Miro.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10