Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

D

Diane

Information Technology and Services, 1-10 employees

Less than 6 months

5.0
November 2021

Using Miro for Clients

Pros

Miro has been immensely helpful in creating visual representations for my clients particularly in CRM workflow development. Being able to visually illustrate steps bottlenecks and compliance points adds clarity and understanding that a written report cannot provide.

Cons

The only thing that caused some irritation initially were the template shapes and colors until I quickly discovered how to change them.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Alex

Information Technology and Services, 1-10 employees

More than a year

4.0
November 2021

Mind Mapping to Infinity and Beyond

Pros

The wide range of useful board templates in Miro coupled with its easy customization options make it a standout tool.

Cons

The absence of dark theme options is a drawback especially for users who spend significant time in front of computer screens.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
November 2021

Awesome tool for Interactive trainings & Meetings

Pros

One of the positive aspects of Miro is its interactivity and the fact that participants in trainings or meetings don't need to create an account. Its seamless integration with Google and ease of use make it a valuable tool for brainstorming sessions.

Cons

I dislike that most of the tool administration features are only available in paid options. The free version is great but for micro-management it requires a paid subscription.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

L

Laura

Environmental Services, 1-10 employees

More than a year

5.0
November 2021

Miro - Share Ideas

Pros

Miro is a unique software that serves as a digital whiteboard. Its sticky note feature allows for easy rearranging and organizing of ideas. It works seamlessly when shared via screen sharing during Zoom calls.

Cons

It may seem overwhelming at first but it's not very difficult to learn.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

10

D

Dilyara

Information Technology and Services, 500+ employees

More than a year

5.0
November 2021

Great tool for BA and PM

Pros

Miro is an excellent tool for data collection and visualization. It is user-friendly and provides all the necessary features along with a wide range of templates for various types of documentation and research.

Cons

I don't require collaboration tools only visualization tools for convenient data collection and work. It would be great to have a plan for individuals like me who solely use Miro for data collecting and visualization. The current requirement of a minimum of two accounts in a team where the second account goes unused feels unnecessary. I end up paying for an account I don't use whereas a plan tailored to individual users would be beneficial.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

6

Functionality

10

S

Stephen

Computer Software, 11-50 employees

Less than a year

5.0
November 2021

Miro

Pros

Miro is an outstanding product for brainstorming and capturing team ideas effectively grouping them together for further analysis.

Cons

It takes some time to become familiar with the controls.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

C

Caroline

Hospital & Health Care, 51-100 employees

Less than a year

5.0
November 2021

Excellent software for whiteboarding and collaboration

Pros

The ability to collaborate with colleagues and partners on mapping concepts ideas and projects is what I appreciate most about Miro. It seamlessly integrates into existing meetings enhancing the brainstorming planning and execution processes.

Cons

Miro offers numerous templates which can make it initially challenging to choose the best ones for specific use cases. However with time and experimentation you discover your preferred and most useful templates.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

R

Roberta

Hospitality, 1-10 employees

Less than a year

5.0
November 2021

Creativity using Whiteboard

Pros

Miro is a collaborative whiteboard that offers endless possibilities for education and collaboration.

Cons

The free version is quite limited and there have been instances of instability when using it with Apple devices.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

10

T

Tatevik

Computer Software, 1-10 employees

Less than a year

5.0
October 2021

Very good collaboration tool

Pros

I started using Miro with my team during the lockdown and remote work period and it has been incredibly beneficial. I utilize it for quick idea sharing issue resolution mind mapping and more.

Cons

Due to its extensive features it can be unclear which control is intended for what purpose. Additionally it sometimes hangs during demanding tasks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
October 2021

Excellent review

Pros

Miro's cloud-based platform makes it easy to present and use the software. The ability to update a link and have it reflected across all users is a significant advantage.

Cons

The free version is very limited and to access the full range of services and extend the number of boards you must pay.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

10

S

Shreyas

Information Services, 500+ employees

More than a year

4.0
October 2021

Miro board review

Pros

Miro excels at tracking the status of scrum of scrums including action items and agendas.

Cons

Initially I encountered a learning curve and faced some challenges with administration access when using single sign-on.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

N

Nataly

Real Estate, 1-10 employees

More than a year

4.0
October 2021

Miro and Seaphia

Pros

Miro offers the incredible ability to share projects with teams and provides ample space for working from different perspectives.

Cons

At times the option to undo actions is not as intuitive as desired.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

S

Sebastian

Computer Software, 1-10 employees

5.0
October 2021

Awesome product

Pros

The ease of use and desired features of Miro make it an incredibly intuitive platform.

Cons

Managing teams and boards proved to be less straightforward than expected.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

4.0
October 2021

Excellent tool for collaboration and virtual brainstorming

Pros

The number one aspect of Miro is its ease of use. It allows for easy access to collaboration tools enabling multiple users to make simultaneous changes add notes build diagrams and flowcharts. It provides the same effectiveness as a live workshop.

Cons

I have experienced no noteworthy issues with Miro worth mentioning.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

N

nicolai

Motion Pictures and Film, 1-10 employees

4.0
October 2021

liked!

Pros

Miro is a highly intuitive and user-friendly mind organizer.

Cons

Changing fonts and colors can sometimes be challenging.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

8

T

Tina

Information Technology and Services, 11-50 employees

Less than a year

5.0
October 2021

Miro Review

Pros

The use of sticky notes in Miro is a favorite feature for its ease of learning and quick adaptability.

Cons

When the board becomes too large it takes a while to load the entire content.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

A

Aaron

Computer Software, 1-10 employees

More than a year

4.0
October 2021

Level up how your team works together.

Pros

Miro has proven to be a time and cost-saving tool for our team. It facilitates quick collaboration and enhances brainstorming effectiveness. The inviting interface encourages active participation from everyone.

Cons

The product is starting to feel a bit overcrowded. Simplifying it would be beneficial especially regarding inviting third parties to teams and the pricing model associated with it which can be confusing.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

U

Ugur

Computer Games, 1-10 employees

Less than a year

5.0
October 2021

Miro let us collabrate easily and remotely

Pros

Miro's ease of use combined with its magical visualization tools make it a perfect platform for bringing ideas to life on the board.

Cons

The file management tool could be more user-friendly. Although the exact improvements are unclear it is an important aspect to consider.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

J

John

Internet, 1-10 employees

More than a year

5.0
October 2021

An app I've been looking for modern diagramming done extremely well

Pros

Miro stands out among diagramming tools with its unparalleled intuitiveness and fluid responsiveness. Unlike clunky and restrictive alternatives like Visio Lucid and Omni Miro offers a breath of fresh air with its user-friendly interface and flexible working approach. It adapts to users' preferred ways of working providing broad customization options and freeing them from the constraints of traditional "enterprise" tools. Miro is the app users have been searching for revolutionizing the diagramming experience in ways that truly resonate.

Cons

Honestly there is nothing significant that comes to mind. Perhaps a few minor things have been slightly bothersome but I cannot recall them precisely.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

F

Frederico

Marketing and Advertising, 1-10 employees

Less than 6 months

5.0
October 2021

Great Software for a Visual Project Planning

Pros

Miro's ease of use and collaboration features make it a breeze to work with colleagues.

Cons

There are a few features I miss such as image configuration options like changing opacity and perspective. These are minor details though. Overall it is a great software!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8