Total 1247 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars25%
3
Stars3%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Diane
Information Technology and Services, 1-10 employees
Less than 6 months
“Using Miro for Clients
Pros
Miro has been immensely helpful in creating visual representations for my clients particularly in CRM workflow development. Being able to visually illustrate steps bottlenecks and compliance points adds clarity and understanding that a written report cannot provide.
Cons
The only thing that caused some irritation initially were the template shapes and colors until I quickly discovered how to change them.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Alex
Information Technology and Services, 1-10 employees
More than a year
“Mind Mapping to Infinity and Beyond
Pros
The wide range of useful board templates in Miro coupled with its easy customization options make it a standout tool.
Cons
The absence of dark theme options is a drawback especially for users who spend significant time in front of computer screens.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 500+ employees
More than a year
“Awesome tool for Interactive trainings & Meetings
Pros
One of the positive aspects of Miro is its interactivity and the fact that participants in trainings or meetings don't need to create an account. Its seamless integration with Google and ease of use make it a valuable tool for brainstorming sessions.
Cons
I dislike that most of the tool administration features are only available in paid options. The free version is great but for micro-management it requires a paid subscription.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Laura
Environmental Services, 1-10 employees
More than a year
“Miro - Share Ideas
Pros
Miro is a unique software that serves as a digital whiteboard. Its sticky note feature allows for easy rearranging and organizing of ideas. It works seamlessly when shared via screen sharing during Zoom calls.
Cons
It may seem overwhelming at first but it's not very difficult to learn.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
10
Dilyara
Information Technology and Services, 500+ employees
More than a year
“Great tool for BA and PM
Pros
Miro is an excellent tool for data collection and visualization. It is user-friendly and provides all the necessary features along with a wide range of templates for various types of documentation and research.
Cons
I don't require collaboration tools only visualization tools for convenient data collection and work. It would be great to have a plan for individuals like me who solely use Miro for data collecting and visualization. The current requirement of a minimum of two accounts in a team where the second account goes unused feels unnecessary. I end up paying for an account I don't use whereas a plan tailored to individual users would be beneficial.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
6
Functionality
10
Stephen
Computer Software, 11-50 employees
Less than a year
“Miro
Pros
Miro is an outstanding product for brainstorming and capturing team ideas effectively grouping them together for further analysis.
Cons
It takes some time to become familiar with the controls.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Caroline
Hospital & Health Care, 51-100 employees
Less than a year
“Excellent software for whiteboarding and collaboration
Pros
The ability to collaborate with colleagues and partners on mapping concepts ideas and projects is what I appreciate most about Miro. It seamlessly integrates into existing meetings enhancing the brainstorming planning and execution processes.
Cons
Miro offers numerous templates which can make it initially challenging to choose the best ones for specific use cases. However with time and experimentation you discover your preferred and most useful templates.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Roberta
Hospitality, 1-10 employees
Less than a year
“Creativity using Whiteboard
Pros
Miro is a collaborative whiteboard that offers endless possibilities for education and collaboration.
Cons
The free version is quite limited and there have been instances of instability when using it with Apple devices.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
10
Tatevik
Computer Software, 1-10 employees
Less than a year
“Very good collaboration tool
Pros
I started using Miro with my team during the lockdown and remote work period and it has been incredibly beneficial. I utilize it for quick idea sharing issue resolution mind mapping and more.
Cons
Due to its extensive features it can be unclear which control is intended for what purpose. Additionally it sometimes hangs during demanding tasks.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Excellent review
Pros
Miro's cloud-based platform makes it easy to present and use the software. The ability to update a link and have it reflected across all users is a significant advantage.
Cons
The free version is very limited and to access the full range of services and extend the number of boards you must pay.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
10
Shreyas
Information Services, 500+ employees
More than a year
“Miro board review
Pros
Miro excels at tracking the status of scrum of scrums including action items and agendas.
Cons
Initially I encountered a learning curve and faced some challenges with administration access when using single sign-on.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Nataly
Real Estate, 1-10 employees
More than a year
“Miro and Seaphia
Pros
Miro offers the incredible ability to share projects with teams and provides ample space for working from different perspectives.
Cons
At times the option to undo actions is not as intuitive as desired.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Sebastian
Computer Software, 1-10 employees
“Awesome product
Pros
The ease of use and desired features of Miro make it an incredibly intuitive platform.
Cons
Managing teams and boards proved to be less straightforward than expected.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Anonymous
Not Specified, 500+ employees
Less than 6 months
“Excellent tool for collaboration and virtual brainstorming
Pros
The number one aspect of Miro is its ease of use. It allows for easy access to collaboration tools enabling multiple users to make simultaneous changes add notes build diagrams and flowcharts. It provides the same effectiveness as a live workshop.
Cons
I have experienced no noteworthy issues with Miro worth mentioning.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
7
Functionality
6
nicolai
Motion Pictures and Film, 1-10 employees
“liked!
Pros
Miro is a highly intuitive and user-friendly mind organizer.
Cons
Changing fonts and colors can sometimes be challenging.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Tina
Information Technology and Services, 11-50 employees
Less than a year
“Miro Review
Pros
The use of sticky notes in Miro is a favorite feature for its ease of learning and quick adaptability.
Cons
When the board becomes too large it takes a while to load the entire content.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8
Aaron
Computer Software, 1-10 employees
More than a year
“Level up how your team works together.
Pros
Miro has proven to be a time and cost-saving tool for our team. It facilitates quick collaboration and enhances brainstorming effectiveness. The inviting interface encourages active participation from everyone.
Cons
The product is starting to feel a bit overcrowded. Simplifying it would be beneficial especially regarding inviting third parties to teams and the pricing model associated with it which can be confusing.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Ugur
Computer Games, 1-10 employees
Less than a year
“Miro let us collabrate easily and remotely
Pros
Miro's ease of use combined with its magical visualization tools make it a perfect platform for bringing ideas to life on the board.
Cons
The file management tool could be more user-friendly. Although the exact improvements are unclear it is an important aspect to consider.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
10
John
Internet, 1-10 employees
More than a year
“An app I've been looking for modern diagramming done extremely well
Pros
Miro stands out among diagramming tools with its unparalleled intuitiveness and fluid responsiveness. Unlike clunky and restrictive alternatives like Visio Lucid and Omni Miro offers a breath of fresh air with its user-friendly interface and flexible working approach. It adapts to users' preferred ways of working providing broad customization options and freeing them from the constraints of traditional "enterprise" tools. Miro is the app users have been searching for revolutionizing the diagramming experience in ways that truly resonate.
Cons
Honestly there is nothing significant that comes to mind. Perhaps a few minor things have been slightly bothersome but I cannot recall them precisely.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Frederico
Marketing and Advertising, 1-10 employees
Less than 6 months
“Great Software for a Visual Project Planning
Pros
Miro's ease of use and collaboration features make it a breeze to work with colleagues.
Cons
There are a few features I miss such as image configuration options like changing opacity and perspective. These are minor details though. Overall it is a great software!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
8