Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

A

Angel

Automotive, 11-50 employees

Less than a year

5.0
January 2024

Amazing collaboration tool

Pros

I love all the activities available on Miro that facilitate team building and brainstorming.

Cons

Occasionally navigating becomes tricky when the board becomes large. but recently I discovered the summon all feature and its incredibly helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Z

Zsolt

Hospitality, 1-10 employees

Less than a year

5.0
January 2024

Collaboration made easy

Pros

Miro simplifies online collaboration significantly. Its like a virtual whiteboard for video call meetings enhancing sketching and idea collection.

Cons

After reaching a certain size it can become a bit chaotic and it may freeze when there are many users online simultaneously.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Boryana

Financial Services, 500+ employees

More than a year

5.0
January 2024

Very intuitive, plenty of templates, not just for designers

Pros

The navigation is better compared to other tools. The free version offers three infinite canvases that I can utilize for as long as I need. There are numerous fantastic templates. You don't have to be a designer to create visually pleasing and engaging workshops. The way I use it perfectly aligns with this purpose as I conduct brainstorming and feedback sessions and Miro feels tailor made for these tasks.

Cons

I haven't encountered any downsides yet. There is nothing to add here.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Viktor

Information Technology and Services, 101-500 employees

More than a year

5.0
January 2024

The omni visual app

Pros

I personally use Miro daily for generating ideas, facilitating team refinements, tracking tasks, enjoying team building activities and brainstorming together. There are countless use cases for this versatile tool.

Cons

Sometimes navigating in boards with numerous elements can be messy. It would be great to have a "back" and "forward" button or a history of visited elements to quickly move around. Additionally selecting a group of elements in a crowded board can be challenging.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

C

Carl

Computer Software, 11-50 employees

Less than a year

5.0
January 2024

This tool has so many good uses

Pros

Inviting free users to a workshop or session is a smooth process and their participation and contributions are hassle free. It is very easy to get started with. The range of applications is huge. We utilize it a lot for SCRUM meetings, wireframing, brainstorming, workshops, idea management and more.

Cons

I tried to create and update a Product Roadmap and while its visually attractive. also its a hassle to maintain so I no longer use it for that purpose.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

S

Silas

Marketing and Advertising, 1-10 employees

Less than a year

5.0
January 2024

more dynamic meetings

Pros

The ease with which I can create mind maps and collaborate on a shared board is remarkable.

Cons

It would be beneficial to have a dedicated app or an optimized mobile version.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

7

S

Stefania

Design, 1-10 employees

Less than a year

5.0
January 2024

Keep it up miro

Pros

I really like the ability to work collaboratively in a group within the same space. It's intuitive and easy to learn, even for those with less experience.

Cons

I would love to see a feature that allows vocal communication with the group while working.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

Less than a year

4.0
January 2024

User-Friendly Collaboration across Teams

Pros

The user interface is flawless, sleek, visually attractive and lag free. Its an all in one tool suitable for brainstorming, planning and communication. The drag and drop functionality makes creating complex boards a simple process, even for first time users. There are multiple templates available as well as samples created by users which help with planning and getting started quickly without any concerns. The auto save feature and the ability to see team members in action while working eliminate any confusion during collaboration.

Cons

The pricing can be a bit high for smaller teams but the free version is equally powerful. It would be great to improve offline availability and the ability to export my board.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

G

Gregory

Computer Software, 1-10 employees

More than a year

5.0
January 2024

My favourite whiteboard collaboration tool

Pros

It is simple to use. The user interface doesn't cause any sort of trouble with the experience and offers just the right amount of tools. This is indicative of excellent design because you can accomplish so much with it. Even when working on large and intricate boards, the diagrams remain easily manageable. Overall, it's a fantastic experience.

Cons

I have nothing bad to say about Miro. It fulfills all its claims and I have never encountered any bugs. None of the people I have collaborated with using Miro have complained about it. While its just one tool and you need others to complete your toolkit, Miro should definitely be included.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 500+ employees

Less than a year

5.0
January 2024

Tool allows to Collab

Pros

It allows collaboration among large teams. It also allows for visualizing diagrams and project flows. Multiple people can simultaneously add or edit the same page. It also facilitates importing data from Excel and more.

Cons

I will give one suggestion that Ensure that you save your sheets in your namespace instead of making them public if you are concerned about security.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

2

Functionality

7

A

Aamir

Information Technology and Services, 51-100 employees

Less than a year

4.0
January 2024

Miro Life saver

Pros

Its easy to explain to the entire team including managers.

Cons

Sometimes during screen sharing it takes time to load all the information. That is my only concern

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

R

Rodica

Education Management, 51-100 employees

More than a year

4.0
December 2023

A good board for collaboration

Pros

This whiteboard is user-friendly and effective for online teaching. It gets the job done!

Cons

It possesses the necessary fundamental features for online teaching but for more comprehensive collaboration alternative options might be considered.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

JM

Julio Mario

Accounting, 1-10 employees

Less than 6 months

5.0
December 2023

Miro - Brainstorming Software

Pros

The virtual collaboration and work-from-home features make brainstorming a breeze.

Cons

In my personal opinion there is room for improvement in terms of the website's user experience. It would be beneficial to make it more user-friendly potentially by providing training videos that offer a clear understanding of its functionality and demonstrate how to utilize its full range of capabilities.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

10

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
December 2023

Best task manager

Pros

Integrating with a team that's new to this tool is simple and straightforward.

Cons

The design has room for enhancement to enhance its aesthetic appeal.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

7

Functionality

10

P

Patrick

Information Services, 51-100 employees

Less than a year

4.0
December 2023

Would recommend

Pros

Simplifies the visualization of complex workflows and ideas.

Cons

The text editor within the notes could be improved.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

JC

Juan Carlos

Banking, 500+ employees

Less than a year

5.0
December 2023

Fine tool for remote working

Pros

Miro offers incredible sharing options. The ability to view edit poll time and present in real-time is fantastic. The drawing options are abundant and high-quality but it's the collaborative aspect that sets Miro apart as the ultimate tool for remote workers.

Cons

The whiteboard is excellent but the interface for selecting between different boards might be somewhat counterintuitive. Typically we simply use the whiteboard link and only navigate through other boards if absolutely necessary.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

S

Steve

Consumer Electronics, 101-500 employees

More than a year

5.0
December 2023

The original and still the best

Pros

While I'm not certain if Miro was the first collaborative web whiteboard it undoubtedly feels like the most comprehensive and widely adopted one. Its ease of use is crucial for engaging the entire team on shared boards. The goal is to make participation accessible to all team members and Miro achieves that effortlessly.

Cons

My only complaint is the pricing. The free tier is quite restrictive which I understand. However considering that many other office suites now include whiteboarding/mind-mapping/brainstorming software (even Figma) it becomes challenging to justify spending such a large amount on Miro unless it is used as a project management or comprehensive UX tool. It's much easier to use FigJam for example as a brainstorming tool compared to replacing it with Miro for full-fledged Figma functionality.

Rating Distribution

Ease of use

10

Value for money

6

Customer Support

6

Functionality

10

A

Anonymous

Not Specified, 51-100 employees

More than a year

5.0
December 2023

Great for planning being creative

Pros

Miro provides immense freedom limited only by your creativity. Simultaneous collaboration is effortless for everyone involved. From large projects to quarterly planning Miro surpasses all other tools I've used for these purposes.

Cons

Occasionally there are minor bugs such as when all the text suddenly disappears while typing inside a box or when copying something from another box. These issues can be resolved by using the undo command (cmd + z) but it's not ideal.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

E

Eva

Oil & Energy, 51-100 employees

Less than a year

4.0
December 2023

ok tool lacks ease of use

Pros

The whiteboard is endless loads quickly and grants easy access to previous versions.

Cons

It lacks certain functionalities like snap-to-place and customizable tables.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

M

Mickey

Computer Software, 11-50 employees

Less than a year

5.0
December 2023

Great collaboration tool for remote workers.

Pros

Miro's greatest strength lies in its ability to easily map out clear and organized flows facilitating effective communication of ideas within the organization.

Cons

Despite being the best compared to its competitors Miro does encounter occasional loading issues.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8