Total 1247 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

25%

3

Stars

3%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

T

Tomasz

Automotive, 500+ employees

Less than 6 months

5.0
July 2021

Miro is a very good quality tool for note taking and idea sharing!

Pros

Miro's intuitive design fosters the sharing of complex ideas, making it indispensable for team collaboration and idea visualization in a professional setting.

Cons

I have no qualms with the system; it's exceptionally user-friendly, and I thoroughly enjoy using it for work.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

E

Evelyn

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0
July 2021

Give it a try!

Pros

Miro facilitates project visualization, goal setting, and team collaboration, akin to Google Docs, with an added comment feature for seamless communication and a user-friendly interface for crafting visually appealing content.

Cons

I wouldn't recommend it to graphic design novices, but if you're comfortable with Canva, you'll find Miro manageable. It's not ideal for laptop use; a mouse is necessary for comfortable navigation. Acclimatization may take time for those unfamiliar with such software, and loading speed can be sluggish - optimizing space usage and removing unnecessary graphics or information is advisable.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

5

Functionality

4

S

Sohaib

Market Research, 1-10 employees

More than a year

5.0
July 2021

Simply the best whiteboard software available

Pros

Miro's extensive template diversity streamlines diagram creation, surpassing traditional whiteboards for team collaboration. Its dynamic features support varied tasks, from mind mapping to wireframing, coupled with effortless sharing and robust permission controls.

Cons

No significant issues. Previously, I encountered a few hiccups, and the Miro team's response time was somewhat delayed - having a live customer service option would be beneficial. However, they consistently introduce new features and enhance the platform. Haven't experienced any recent issues for quite some time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ryan

Graphic Design, 11-50 employees

4.0
July 2021

The Best Collaboration Tool for Small to Midsize Businesses

Pros

Our introduction to Miro came through a client, propelling us through a project spanning multiple global locations. Miro's user-friendly interface, file import functionalities, and extensive template library proved invaluable for seamless collaboration. Despite limitations in the free version, it served as a cornerstone in successfully concluding the project.

Cons

One downside, in my opinion, is its complexity for new users. Mastering the application requires learning and practice. Adjusting text size and other graphic elements can prove challenging for the uninitiated. Additionally, while I don't see it as negative, some might find Miro's capability to create vast boards overwhelming. Efficient navigation hinges on effective zooming in and out.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

8

P

Prashant

Marketing and Advertising, 1-10 employees

Less than a year

5.0
July 2021

A great way to bring ideas together and get creative

Pros

Miro has been instrumental in organizing seemingly disparate ideas into cohesive categories through its sticky notes feature. Its robust functionality has enabled us to redesign our entire office space with ease.

Cons

The only thing missing is a Dark Mode for the downloadable desktop applications.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

5

S

Shawn

Banking, 500+ employees

More than a year

5.0
July 2021

Very awesome tool to have

Pros

Miro serves as an invaluable resource for managing a spectrum of meetings, from strategic planning to whiteboard brainstorming sessions.

Cons

Miro isn't suited for process mapping storage; its primary focus lies in design. After completion, transferring to platforms like Microsoft Visio or ARIS for storage may be necessary.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

J

Justine

Marketing and Advertising, 11-50 employees

Less than 6 months

5.0
July 2021

Great Tool for Quick Wire-framing

Pros

Miro's intuitive interface ensures immediate usability, enabling swift wireframing and sharing without the need for extensive onboarding.

Cons

The tool's limitations promote simplicity.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

A

Anonymous

Not Specified, 500+ employees

Less than 6 months

5.0
July 2021

A good tool for collaborative visualization

Pros

Miro offers boundless visualization possibilities, augmented by a plethora of templates catering to diverse purposes, ensuring accessibility and flexibility.

Cons

For my purposes, the available features suffice and are well-crafted; I have no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

R

R.Manoj

Computer Software, 11-50 employees

Less than a year

5.0
July 2021

All in one tool for collaboration, ideation and planning

Pros

The Collaboration feature in Miro has significantly aided me in conducting Retrospective sessions effortlessly. It also acts as a valuable knowledge repository for product, design, and marketing teams, facilitating ideation and planning processes.

Cons

I find the cost per additional participant in collaborative sessions a bit steep, especially as it's an extra charge on top of the subscription fee. A more startup-friendly pricing plan would be appreciated.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

JP

JO PEDRO

Education Management, 500+ employees

Less than 6 months

5.0
June 2021

helps organizing our work

Pros

Miro aids us in illustrating both processes and database structures efficiently.

Cons

The limited access in the free features hampers collaboration with other teams.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

S

Sri

Education Management, 500+ employees

Less than 6 months

5.0
June 2021

MIRO facilitates fun and engaging learnings with its online collaborative whiteboard

Pros

I've developed a deep appreciation for Miro since my first use. My students and I utilize various relevant templates for subjects like SWOT and Kanban. The real-time collaboration and resource-rich boards enhance our learning experience and motivation. Additionally, Miro offers excellent support and professional development opportunities.

Cons

Most of the features I need for teaching purposes are available, although a few are on my wishlist, such as the ability to zoom objects when hovering the mouse. Nonetheless, I'm confident in using Miro with my students, and so far, I haven't encountered any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Aki

Chemicals, 500+ employees

Less than 6 months

5.0
June 2021

Miro - The Advanced Whiteboard Workshop and Ideation Tool for Your Team

Pros

Amidst the pandemic, Miro has emerged as a timely solution for remote meetings and workshops. Its paid version offers a plethora of features, catering to various collaborative needs from ideation to root cause analysis.

Cons

Sometimes, when sharing the public link, people are assigned random names, which can be confusing. However, I understand this is related to the licensing model, so it's better than nothing.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

S

Sukhpreet

E-Learning, 11-50 employees

Less than 6 months

5.0
June 2021

Easy to use interactive whiteboard for class.

Pros

Miro excels in communication and offers a wide range of tools for board customization.

Cons

Accessing Miro offline and in languages other than English is not possible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Not Specified, 1-10 employees

Less than a year

4.0
June 2021

Good tool to virtual workshops

Pros

The multi-user interface on Miro is impressive, offering smooth handling of interactions among users.

Cons

The application sometimes feels cumbersome and slow, impacting the user experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

S

Satya

Berkley Insurance Company, 51-100 employees

4.0
June 2021

Amazing tool for collaboration.

Pros

Miro board is the ideal tool for us. I like that there are great inbuilt templates available at Miro for every type of flow chart or making diagrams. It also has great dashboard export techniques that may be quickly shared throughout the team whenever necessary.

Cons

I dont like that standardized UML shapes are not available with Miro. Also, the shapes available for Diagram are limited.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

C

Corey

Information Technology and Services, 500+ employees

Less than 6 months

4.0
June 2021

Using Miro for whiteboards and collaboration

Pros

The synchronous user experience on Miro is impressively smooth, allowing for real-time whiteboarding.

Cons

Getting started can be a bit challenging, but luckily, we had someone in our group who was highly proficient with the product.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

5

T

Tomasz

Information Technology and Services, 1-10 employees

Less than a year

5.0
June 2021

Intuitive online collaboration tool

Pros

Miro allows me to swiftly create visual content and share it with others.

Cons

The pricing for more advanced features could be more competitive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

7

M

Marc

Design, 1-10 employees

Less than a year

5.0
June 2021

Digital collaboration that works

Pros

Real-time mouse tracking and a plethora of useful templates enhance the liveliness and effectiveness of meetings on Miro.

Cons

As designers, we feel there could be more graphical and font options, but otherwise, no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

S

Shubhangi

Information Technology and Services, 11-50 employees

Less than a year

4.0
June 2021

Good whiteboarding tool for real time collaboration

Pros

Miro proves highly effective for brainstorming sessions, enabling real-time collaboration and complete customization. Its array of pre-built templates and diverse elements adds to its versatility.

Cons

There's room for improvement in the exporting function, particularly when exporting boards with sticky notes as PDFs, which can be hard to read.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Not Specified, 11-50 employees

Less than a year

5.0
June 2021

Easy and powerful online whiteboard

Pros

Having used other similar tools, I find Miro to be the best in terms of intuitiveness and ease of use, qualities that I previously took for granted.

Cons

My usage has been limited to viewing mockups or maps made by others or performing simple collaborative whiteboard tasks, and I haven't encountered any issues.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5